Shangri-La Hotel Chengdu
(5/5 by China National Tourism Administration)

Nearby: Chicony Plaza (chunxi road), Isetan Department Store show on map

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Ranked #1 Hotel in Chengdu

Rated by 1,790 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Housekeeping is excellent and considerate"Jan 11, 2020
  • "Mr Vagrent Fu"Jan 9, 2020
  • "Average Stay"Jan 1, 2020

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

No booking fees. Best price guaranteed Availability at Shangri-La Hotel Chengdu

Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)


1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

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Over 1,790 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

19.3 km (12.0 miles) drive (28 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Chengdu

  • No.9 Binjiang East Road, Chengdu, China
      • Dongmendaqiao
      • Chunxi Road Pedestrian Street
      • Sichuan University
      • Chicony Plaza (chunxi road)
      • Isetan Department Store
      • Ito Yang huatang Mall (Chun Hee)

Shangri-La Hotel Chengdu

What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Lobby Television
    • Number of restaurants - 2
    • Number of meeting rooms - 19
    • Number of buildings/towers - 1
    • Total number of rooms - 593
    • Number of floors - 36
    • Concierge Services
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 3000
    • Meeting Room
    • Conference Center
    • Conference space size (feet) - 32292
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Kid's Pool
    • Kids' Club
    • Steam Room
    • Sauna
    • Spa
    • Spa Tub
    • Tennis Court
    • Hair Salon
    • Game Room
    • Bar & Lounge
    • Number of coffee shops/cafes - 2
    • Coffee/Tea In Lobby
    • Barbecue Grill
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Free Local Calls
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Bidet
    • Extra Bed Available (Surcharge)
    • Premium Bedding
    • DVD Player in the Room
    • Climate Control
    • Premium TV Channels
    • Refrigerator
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.20 ($26.63) per person (approximately)
      • ¥500.00 ($78.22) per vehicle (one way)
      • ¥403.00 ($63.05) per day

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Shangri-La Hotel Chengdu

  • Housekeeping is excellent and considerate
    Zerong C
    Jan 11, 2020 | Trip type: Business

    Few days ago, we stayed at the hotel for 3 days. While we enjoyed the good quality stay, we were also surprised by their great service, especially housekeeping part, Janet Li was very nice to us and brought extra bottled water in the room when she knew I got fever. Thanks for her considerate service and caring.

  • Mr Vagrent Fu
    Chengdu, China | Jan 9, 2020 | Trip type: Business

    To whom it may concern
    I made my monthly visit to Chengdu, China every month. It was a pleasure to meet Mr Vagrent Fu, who is the manager of Concierge. He is always so friendly and helpful each and every time when I needed info. All my colleagues are all so grateful for his help too. He is definitely an asset to Shangri-La .
    Melina Lee

  • Average Stay
    Singapore, Singapore | Jan 1, 2020

    Revisited Chengdu and this hotel after 12 years.

    The hotel was hosting the Japan delegation (major govt event) during this period, hence security was tight and the hotel was very busy.

    The river view room was great though a bit dated.

    Though there were few minor service lapses encountered, benefit of doubt given due to the stress level faced by the hotel during this period. I can only concluded as an average stay this time.

  • Classy hotel with outstanding customer service
    Dec 29, 2019 | Trip type: Family

    We had a fabulous trip Chengdu and stayed at the Shangri-La over the holidays. The hotel is gorgeous! Lucy Chen took great care of my family and made sure our room was comfortable and we had everything we needed for a relaxing stay. She went above and beyond to make sure we were happy. Vagrent helped us with all our fun excursions and activities around town. Vagrent’s suggestions on were to eat and explaining our options were on point. He even took the extra step to walk us over to the local noodle shop. Both Lucy and Vagrent are shining stars in hospitality! We had a wonderful experience at Shangri-La and will definitely be back on our next visit.

  • Great stay
    Dec 26, 2019 | Trip type: Business

    I travel full time and basically live in hotels, so I admit to being a bit jaded. This Shangri-La has surprised me in every way. The architecture is sumptuous and luxurious. The lobby might seem a bit grand and glitzy but the bedrooms, though spacious, with high ceilings, are cozy with incredible attention to detail; layered fabrics and incredibly comfortable beds. Every staff is super friendly and very polite. Many options for breakfast buffet. Special thanks to Lucy Chen who is very warm hearted and helpful.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Shangri-La Hotel Chengdu

    • The Shangri-La Hotel Chengdu (Chengdu Xianggelila Dajiudian) rises up from the city center, commanding stunning views of the Jin River (Jin Jiang) and Chengdu's Tang Dynasty Hejiang Pavilion. A 10-minute drive sees guests to the popular shopping malls and boutiques of Chunxi Road.

      This luxury Chengdu hotel offers spacious deluxe rooms, suites and apartments well suited to both long and short-term guests. All guestrooms include free wired broadband Internet access, wall-mounted plasma TVs and Wi-Fi access.

      There are four food and beverage outlets, each designed to offer a comfortable ambience. Café Z serves up South American, Middle Eastern, Asian and Chinese cuisines from a range of lively cooking stations. Shang Palace specializes in Sichuan and Cantonese dishes and is renowned for having served various national leaders. For a more intimate setting, the hotel also offers 17 deluxe private dining rooms seating from 4 to 40 people. For live entertainment and a decent range of beers and whiskies to go with it, guests can head to Mooney's Irish Pub. The inviting Lobby Lounge offers a more relaxed setting in which to enjoy a cocktail or coffee.

      The Shangri-La Chi Spa offers a range of health and beauty treatments based on Asian healing philosophies. Guests can also refresh and relax in the heated indoor swimming pool, steam room or sauna, or take advantage of the well-appointed fitness center.

    • Shangri La Hotel Chengdu
    • Shangri La Chengdu
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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