Ritz-Carlton Hotel Chengdu
(5/5 by China National Tourism Administration)

Nearby: Moore department Store (tianfu square), Chunxi Road Pedestrian Street show on map

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Ranked #5 Hotel in Chengdu

Rated by 153 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Wow services !!"Sep 19, 2019
  • "Excellent service"Sep 10, 2019
  • "Beautiful hotel"Sep 9, 2019

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Ritz-Carlton Hotel Chengdu


Room type # of guests in room  
Club Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Executive Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)


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Over 153 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

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Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


19.0 km (11.8 miles) drive (27 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ritz-Carlton Hotel Chengdu

  • No.269 Shuncheng Avenue, Qingyang District, Chengdu, China
      • Tianfu Square
      • Wenshu Yuan Monastery
      • Kuanzhai Ancient Street of Qing Dynasty
      • Chunxi Road Pedestrian Street
      • Moore department Store (tianfu square)
      • Ito Yang huatang Mall (Chun Hee)
      • Chicony Plaza (chunxi road)

Ritz-Carlton Hotel Chengdu


What's In the Hotel

    • Free WiFi
    • Elevator
    • Designated Smoking Areas
    • show more
    • Number of meeting rooms - 7
    • Number of restaurants - 2
    • Number of floors - 41
    • Total number of rooms - 353
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • show more
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 1716
    • Conference space size (feet) - 18464
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • Limo/Town Car Service
    • Wedding Services
    • Spa
    • Steam Room
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Crib
    • Extra Bed Available
    • In-Room Safe
    • Free Local Calls
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • DVD Player in the Room
    • iPod Docking Station
    • Climate Control
    • Refrigerator
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Pets not allowed
  • Check in from 14:00
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥250.00 ($39.11) per person (approximately)
      • ¥345.00 ($53.97) per night
      • ¥30.00 ($4.69) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Ritz-Carlton Hotel Chengdu

  • Wow services !!
    jeromesh2001
    China | Sep 19, 2019 | Trip type: Business

    Many visit to Ritz Carlton Hôtel Chengdu and really great services specially club floor , thanks to Nicholas this time for is great guest care !
    Will come back and come back because you always feel great care with high quality room .

  • Excellent service
    deatheater14
    Sep 10, 2019 | Trip type: Business

    One of my impression is The Ritz-Carlton has a very good service. During my 17 days stay here. I often receive some small gifts. This made me happy and feel like I was staying in my home. Highly recommended. I will choose this hotel if I had a chance next time.

    RCChengdu, General Manager at The Ritz-Carlton, Chengdu, responded to this review

    Dear deatheater14,

    Thank you very much for staying with us and taking your valuable time to give us feedback. We are very appreciate to learn that our attentive & personalized service delighted your 17 days at The Ritz Carlton Chengdu, and the most important the sincere service made you an wonderful experience and feel like home. I will shared your great comments with team, your feedback will be the greatest encouragement for all us.

    Thank you again and we are looking forward to welcoming you to come and stay with us again. Happy Mid-Autumn Festival to your and family.

    Warm regards,

    Marcel Damen
    General Manager

  • Beautiful hotel
    560Savita
    Wellington, New Zealand | Sep 9, 2019

    Hotel was as expected of a Ritz Carlton. Rooms were excellent and very comfortable and clean. Staff were very helpful and friendly. A little far from shops. and taxis dont like short trips. Pandas were absolutely cute and well worth the visit

    RCChengdu, General Manager at The Ritz-Carlton, Chengdu, responded to this review

    Dear 560Savita,

    Thank you for choosing The Ritz-Carlton Chengdu and taking your valuable time to share your experience. As a senior TripAdvisor reviewer we are thrilled to hear from you that the service and friendliness at our staff service did meet your expectations. We work tirelessly to ensure that all the wishes, needs and desires of our guests are met with the highest standard. I will share your comments with all Ladies & Gentlemen to keep them being encouraged.

    Thank you again and we are looking forward to welcoming you to back and stay us in the near future. Happy Mid-Autumn Festival to you and family in advance.

    Warm regards,

    Marcel Damen
    General Manager

  • Incredible property and staff
    fromdakota
    Lafayette, California | Sep 8, 2019 | Trip type: Family

    I initially wrote a review of this property and gave it four stars on our first day. After spending five nights there with two of my children this hotel gets five stars plus. The property is beautiful and the rooms are extremely clean and comfortable. The staff really stands out and is there to accommodate you any way that they can.

    We booked a long flight from San Francisco for a quick, 5-night trip. The staff knew we would be arriving to the hotel at 7 AM and had our room ready so we could rest after a long flight. They had set up a tent in our room as part of the Ritz Kids package. Upon discovering that we had a room with a king bed I asked for two doubles. They switched us immediately and even had the tent moved within 15 minutes. I am a Marriott Platinum member, which does not earn you lounge access or free breakfast at Ritz Carlton, but did get us a nice upgrade to a room with a great view of the city, a gorgeous bathroom, and an area for sitting or doing work at the desk.

    The pool and spa area is top notch. Most days my kids and I had the pool to ourselves. We enjoyed the jacuzzi, sauna, and steam room every day after touring around.

    I have a son that is a very picky eater and will generally only eat ramen noodles or fried chicken. The local food scene made it difficult to find something he would like, so the staff ordered ramen for him each night, for which I reimbursed them. It was delivered within 15-20 minutes and my son was very happy. This was above and beyond. I don’t think a lot of children stayed here but the staff was incredibly kind to them.

    Each morning before we set out to sightsee the staff would give us coffee and hot chocolate to take with us. On a Sunday morning I asked if Starbucks was open next door. We had a 2.5 hour drive to Leshan ahead of us and no way to have breakfast. Because it opened late that morning the manager, Hiccup, recognized that we were going to have trouble finding something to eat and provided us with some food from the breakfast buffet to take with us.

    Everything about our experience at this hotel was over the top and the reasonable price made it the best value I have ever gotten out of a hotel stay.

    My kids wanted to stay at the hotel the entire five days and not leave. The only things I would say are small drawbacks are:

    1. The main shopping (Taikooli and the other pedestrian streets near it) on the hotel’s side of Tianfu Square is a little far. It is walkable, but other hotels (St Regis, Grand Hyatt, Crown Plaza, and Temple House) are closer to that area. That said, Grand Hyatt and Crown Plaza seem not as nice so I wouldn’t consider them. St Regis and Temple House are as nice and closer.

    2. If you are a Marriott Platinum Member there are other hotels (JW Marriott for sure and probably St Regis) that will give you lounge access. That is very valuable for me when I travel with family. As much as I loved this hotel, I would probably stay at the St Regis next time to get those valuable benefits. If you are there for work and the free breakfast or lounge access is less important, and/or if you take taxis everywhere and distance isn’t an issue, this hotel is a no brainer.

    3. The hotel is the best value I have ever seen, but everything else there (breakfast, the restaurant, drinks) are incredibly expensive. The restaurants and bars are all fantastic (I believe the Chinese restaurant is the #1 rated restaurant in the city on TA), but a bottle of beer will cost you $10-12 US, breakfast will cost you about $35. There aren’t many options near the hotel so sometimes you are stuck paying the high prices.

    Again, one of the best hotels I have ever experienced. My kids travel the world and both of them agree. I cannot thank the management and staff enough for taking such good care of me and my kids!

    RCChengdu, General Manager at The Ritz-Carlton, Chengdu, responded to this review

    Dear fromdakota,

    It was nice meeting you and the children during your stay with us at The Ritz-Carlton, Chengdu. Appreciate your detailed and valuable feedback. We are truly appreciate your continuously support to Marriott as our distinguished Platinum member. I’m more than delighted to know that the Ritz-Carlton luxury service made you feel great especially our ladies & gentlemen take extra step and small details to provide the finest personalized service for you and family. We work tirelessly to ensure that all the wishes, needs and desires of our guests are met with the highest standard, and we will keep up our legendary service as always.

    Again, thank you so much for your comments and we are looking forward to welcoming you and family back again if your travels bring you back to Chengdu!

    Warm regards,

    Marcel Damen
    General Manager


  • 4 nights stay at Chengdu Ritz clalton
    Cheeghee C
    Penang Island, Malaysia | Sep 6, 2019

    Chengdu visit, very nice place, nice people, and nice hotel ,like the weather here, the steamboat is really spicy, may not suitable.. but other food is nice.
    the local travel agent that I get thru internet is like to get for business ... not really share the real case especially asking about hiking to the hill , but overall that is still find

    RCChengdu, General Manager at The Ritz-Carlton, Chengdu, responded to this review

    Dear Cheeghee C,

    Thank you for choosing The Ritz Carlton Chengdu and taking your valuable time to share your experience at our hotel. We are thrilled to know that the highlight of your stay was the 'nice people' and our hotel. I will ensure Ladies & Gentlemen to get recognized for all the efforts.

    Again, thank you so much for your comments and we are looking forward to welcoming you again soon at our hotel.

    Warm regards,

    Marcel Damen
    General Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Ritz-Carlton Hotel Chengdu

    • The Ritz-Carlton, Chengdu IntroductionOverlooking the city’s central Tianfu Square, The Ritz-Carlton, Chengdu offers travelers an ideal base from which to explore Chengdu’s cultural and culinary wealth as well as the vast, emerging potential of Western China’s dynamic economies. With guest rooms from the 28th to the 41st floor, this 353-room luxury hotel features unmatched views of downtown Chengdu paired with the comfort, privacy and personalized service offered by Ritz-Carlton hotels the world over. Guest rooms include walk-in closets, 5-fixture bathroom’s featuring paired sinks, a bathtub, an enclosed shower, and a TOTO intelligent toilet. 113 Ritz-Carlton Club Level rooms and 55 suites feature 800-thread-count linens, personal Butler service and a host of thoughtful accoutrements.The luxury Chengdu hotel offers memorable and diverse dining opportunities at each of its four restaurants and bars. Its Li Xuan Chinese Restaurant specializes in Cantonese and local Sichuanese creations; SPICES, an all-day dining restaurant, features classics of the Italian, Japanese, Southeast Asian and Chinese cuisines prepared at live cooking stations; The Lobby Lounge hosts a traditional English Afternoon Tea in addition to a sophisticated menu of classic cocktails while the stylish FLAIR lounge serves fresh sushi and Asian-inspired tapas indoors and on an outdoor patio to the accompaniment of a live DJ. Meeting spaces include a Grand Ballroom, Junior Ballroom and seven additional meeting rooms totaling 1,700 square meters of function space. Guests will find relaxation and wellness on the 23rd floor with the full-floor luxury Ritz-Carlton SPA, an indoor swimming pool with underwater music and Fitness Center with state-of-the-art Technogym equipment.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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