Holiday Inn Hotel Century City West Tower Chengdu
(4/5 by China National Tourism Administration)

Nearby: New Century Global Center, Chengdu South Railway Station, Sichuan University show on map

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Ranked #17 Hotel in Chengdu

Rated by 428 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Oh, the smell..."Jan 3, 2018
  • "Absolutely Perfect Experience"Nov 27, 2017
  • "Surprisingly just fair"Oct 29, 2017

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Gym/Fitness Center


No booking fees. Best price guaranteed Availability at Holiday Inn Hotel Century City West Tower Chengdu


Room type # of guests in room  
Deluxe Room

1 King Bed

Sleeps guests

Standard Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Standard Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Holiday Inn

1 King Bed

Sleeps guests

Suite

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 428 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


14.4 km (8.9 miles) drive (21 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Holiday Inn Hotel Century City West Tower Chengdu

  • No.208 West Tower, Century City Blvd, Chengdu, China
      • Shijicheng
      • New Century Global Center

Holiday Inn Hotel Century City West Tower Chengdu


What's In the Hotel

    • Gift Shop
    • Elevator
    • Computer Station
    • Porter & Bellhop
    • Lobby Television
    • Number of meeting rooms - 27
    • Total number of rooms - 780
    • Number of floors - 12
    • Number of restaurants - 7
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Wedding Services
    • Steam Room
    • Spa
    • Spa Tub
    • Bar & Lounge
    • Coffee/Tea In Lobby
    • Number of coffee shops/cafes - 2
    • Terrace
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Shower Only
    • HDTV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥138.00 ($21.59) per person (approximately)
      • ¥350.00 ($54.75) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Holiday Inn Hotel Century City West Tower Chengdu

  • Oh, the smell...
    Steven Y
    United States | Jan 3, 2018 | Trip type: Business

    First of all, the service was great! All the staffs encountered were professional and polite. They try to help to the best as they can.
    But great staffs cannot save the old building and bad design.
    Have you been to the old building with bad drainage so you can smell the sewage? Yes, it's like that. The room I first checked in was bad, so I requested the change. The staffs were helpful and found me a new room in the same floor but in a different direction. Unfortunately, it didn't help. The smell was worse. I had to use the wet towels to try to block the drainage and to close the bathroom to minimize the smell. It comes and goes -- mostly ok in the daytime; but just image you come back to you hotel room after a long day work and "enjoy" the smell from the toilet...
    Besides that, the age of the facility is simply visible. Worn about switch, crack on the sink. It's clean (if you don't mind the smell) but you won't feel comfortable.
    Given all the options in the area with reasonable prices, I won't not recommend this hotel in this case.

    Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

    Dear valued guest Steven Y,
    Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

    Sincerely,

    Jenna Han
    Distribution & Relationship Marketing Team

  • Absolutely Perfect Experience
    MontyMcCoy
    Tyne & Wear | Nov 27, 2017 | Trip type: Friends getaway

    We booked a club room with access to the lounge. The service we have received in the lounge has been first class
    On our first visit we were warmly welcomed with a smile and Kaimi, Luck Li, Lucy Lu and July could not have been more helpful.
    July was excellent in helping to plan our visit itinerary, advising us on places to visit and providing suggestions for a daily schedule, she even went that extra mile talking to our niece in Hong Kong to organise our day

    Kaimi and Lucky Li have been invaluable, ensuring that we have received excellent service throughout our stay

    My friend celebrated his 60th birthday during our visit to China and was absolutely delighted when the hotel surprised us with a birthday cake to mark the occasion.

    Kaimi , Lucky Li and Lucy Lu presented the cake and enthusiastically sang Happy Birthday , even presenting a box of Godiva chocolates to celebrate

    We have really been spoilt by their generosity of spirit

    The team have really provided a very special professional first class service, warm and friendly with a perfect smile

    Holiday Inn should be very proud as they have excellent staff

    We have really enjoyed our business lounge experience made extra special by Kaimi, Lucky Li, Lucy Lu and July

    Service with a smile and absolutely perfect experience which we will always fondly remember



    Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

    Dear valued guest,
    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and we will pass your praise to the staff who you mentioned in your comment. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon.

    Sincerely,

    Jenna Han
    Distribution & Relationship Marketing Team

  • Surprisingly just fair
    Reggie H
    Oct 29, 2017 | Trip type: Business

    So this time I am in „panda city“ Chengdu hosting a workshop for a Tier1 Automotive Supplier..

    Check in process and room were ok. What surprised me however was lack of English the staff spoke.

    Anyhow, it all worked out somehow.

    Breakfast was good.. however the tables weren’t the cleanest.

    My room had a big walk in shower yet the bathroom itself was kinda small.
    The bed was great and I had a choice of pillows (firm/soft)

    The seminar room was a 10min to the continental complex. Room was great and spacious and staff was very attentive.

    So overall a good stay but would of been better if staff were better trained in English. Would of saved me a lot of time and energy.



    Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

    Dear Guest,
    Thank you for your feedback following your recent stay, which we have shared with our management team. We are constantly striving to provide our guests with good quality facilities and a comfortable and welcoming ambiance, as well as excellent service. As such, we have taken your comments to heart, as we plan for the future.
    Thank you again for suggestion. We are looking forward to your next visit.
    Linda Bai
    Distribution & Relationship Marketing Team

  • very good hotel for exhibitors
    Georgie A
    Tbilisi, Georgia | Mar 27, 2017 | Trip type: Business

    i stayed in this hotel during an exhibition (the exhibition centre is just next to it) thus it was very convenient. the breakfast was really good (choose from chinese, japanese, european cuisine) and the lunch for 88RMB was really good too.

    the room was ok. when i checked-in the floor next to the bathroom was wet (because during the shower the water is accumulated). during my stay the door lock electricity was damaged and the lock had to be changed.

    the receptionists are friendly and ready to help.
    there is a big queue at the reception.
    and the worst: they let me block a deposit of 5000 from my card.

    Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

    Dear Georgie A,
    Thank you for taking the time to post your feedback about your stay! We are more than pleased to hear that our location and services leave you with good impressions. Meanwhile we have communicated your feedback with concerned department and relative training will be conducted soon.
    Many thanks again. We do hope you'll join us in residence again soon.
    Felicity Qiu
    Distribution & Relationship Marketing Team

  • Great hotel and location for business meetings!
    IMAbbyNormal
    Minneapolis, Minnesota | Feb 19, 2017 | Trip type: Business

    The Holiday Inn Chengdu Century City - West Tower is a great location for business meetings. Close to the convention center, the hotel is convenient and can accommodate very large groups.

    The hotel front desk staff were very friendly and worked hard to provide good service. My room was clean and I appreciate the efforts of the housekeeping staff. Internet access was very good.

    The large restaurant has buffet-style service, giving many options for breakfast, lunch or dinner. Waiting times and table availability were a challenge when large groups arrived, but the waitstaff were diligent in ensuring that the food was replaced and fresh. Well done!

    I had difficulty in getting a taxi; ask the front desk for help in calling a taxi for you. Luckily, another rider allowed me to ride with them to the airport and the kindness of a stranger only endeared me to the people of Chengdu.

    The Holiday Inn Chengdu Century City hotel gave me a great experience and I look forward to staying there again! Highly recommended!

    Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

    Dear IMAbbyNormal,
    Thank you very much for taking the time to share your comments expressing your satisfaction with us at Holiday Inn Chengdu Century City-West Tower. It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future.
    Felicity Qiu
    Distribution & Relationship Marketing Team

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Holiday Inn Hotel Century City West Tower Chengdu

    • Holiday Inn East Century City Chengdu is located in the Century City complex in southern Chengdu, which features the New Chengdu International Exhibition & Convention Center and Causeway Bay Shopping Mall.The Hotel has 190 modern and quiet guest rooms including 16 suites and 40 Executive Club rooms with business friendly features. There are 3 various outlets for dining and entertainment.

    • Holiday Inn West Century City Hotel Chengdu
    • Holiday Inn Chengdu
    • Chengdu Holiday Inn
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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