Ascott Hotel Raffles City Chengdu
(4/5 by China National Tourism Administration)

Nearby: Raffle's City Shopping Mall, Sichuan Gymnasium, Yanlord landmark Plaza show on map

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Ranked #22 Hotel in Chengdu

Rated by 158 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "An unforgettable and pleasant experience"Aug 24, 2019
  • "An unforgettable and pleasant experience"Aug 24, 2019
  • "Poor to find"Jul 14, 2019

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Ascott Hotel Raffles City Chengdu


Room type # of guests in room  
Deluxe Studio

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King And 2 Single Beds

Sleeps 5 guests (up to 4 children)

Deluxe Studio

2 Single Beds

Sleeps 3 guests (up to 2 children)

Executive Studio

1 King Bed

Sleeps 3 guests (up to 2 children)

Executive Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Executive Studio

2 Single Beds

Sleeps 3 guests (up to 2 children)

Premier Studio

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 158 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


17.0 km (10.5 miles) drive (22 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ascott Hotel Raffles City Chengdu

  • No.3 Section 4, South Renmin Road, Wuhou District, Chengdu, China
      • Raffle's City Shopping Mall
      • Huaxiba
      • Sichuan Gymnasium
      • Sichuan University
      • Yanlord landmark Plaza

Ascott Hotel Raffles City Chengdu


What's In the Hotel

    • Free WiFi
    • Number of meeting rooms - 5
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Dry Cleaning & Laundry Service
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference space size (meters) - 0
    • Conference space size (feet) - 0
    • Tours/Ticket Assistance
    • Express Check-in
    • Fitness Facilities (Nearby)
    • Kids' Club
    • Bar & Lounge
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Slippers
    • In-Room Safe
    • Blackout Curtains
    • Desk
    • Free WiFi
    • Complimentary Toiletries
    • Designer Toiletries
    • Bathrobes
    • Separate Bathtub and Shower
    • Separate Bedroom
    • Television
    • DVD Player in the Room
    • show more
    • iPod Docking Station
    • Satellite TV Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥80.00 ($12.52) per person (approximately)
      • ¥350.00 ($54.75) per vehicle (roundtrip)
      • ¥330.00 ($51.63) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Ascott Hotel Raffles City Chengdu

  • An unforgettable and pleasant experience
    Holly T
    Hong Kong, China | Aug 24, 2019 | Trip type: Business

    Thank you for the care of Mia, Akira, Cindy, Snow and another gentleman I can’t remember the name in the front desk. It’s all about the warmth and care you get during your stay.

    I am a frequent biz traveller and over the last year, Chengdu is a place I traveled at least once per month. I always changed different hotel at the beginning but soon after I had my first stay with Ascott, this became my fixed place to stay everytime I visit the city.

    During my last visit to Chengdu, which was last week, my flight was cancelled on Monday and on Tuesday, I am not sure if I can get on the plane, it’s only at last moment, I confirm that my flight can really take off. I ask my colleague to help and arrange a room but the answer from my colleague was “Ascott is full”. After I landed, I messaged Mia for help and a room was quickly confirmed. I felt much relieved especially after the hassle from the flight cancellation. When I landed and arrived Ascott, it’s Cindy and Snow to receive me in the front desk. They knew what I have gone through and said, welcome home, we have prepare some bread and juice in your room and wish you had a good rest.

    When I entered to the room, it’s an upgraded, what a surprised! And the most memorable and touching moments was the hand written card and “we are always there for you.”

    I really felt like I am home, the attention, the care and the warmth you get makes you feel so touched. Ascott Raffle City Chengdu is my only choice everytime I fly to this city. The services you get - I would say it is even better than other five stars big names.

    Thank you all and see you again in September.

  • An unforgettable and pleasant experience
    Holly T
    Hong Kong, China | Aug 24, 2019 | Trip type: Business

    Thank you for the care of Mia, Akira, Cindy, Snow and another gentleman I can’t remember the name in the front desk. It’s all about the warmth and care you get during your stay.

    I am a frequent biz traveller and over the last year, Chengdu is a place I traveled at least once per month. I always changed different hotel at the beginning but soon after I had my first stay with Ascott, this became my fixed place to stay everytime I visit the city.

    During my last visit to Chengdu, which was last week, my flight was cancelled on Monday and on Tuesday, I am not sure if I can get on the plane, it’s only at last moment, I confirm that my flight can really take off. I ask my colleague to help and arrange a room but the answer from my colleague was “Ascott is full”. After I landed, I messaged Mia for help and a room was quickly confirmed. I felt much relieved especially after the hassle from the flight cancellation. When I landed and arrived Ascott, it’s Cindy and Snow to receive me in the front desk. They knew what I have gone through and said, welcome home, we have prepare some bread and juice in your room and wish you had a good rest.

    When I entered to the room, it’s an upgraded, what a surprised! And the most memorable and touching moments was the hand written card and “we are always there for you.”

    I really felt like I am home, the attention, the care and the warmth you get makes you feel so touched. Ascott Raffle City Chengdu is my only choice everytime I fly to this city. The services you get - I would say it is even better than other five stars big names.

    Thank you all and see you again in September.

    Charmainefoo, Manager at Ascott Raffles City Chengdu, responded to this review

    Dear Holly,

    Thank you very much for your feedback and we are glad that you had enjoyed your stay with us at Ascott Raffles City Chengdu.

    Your feedback inspire us to continually provide and improve the level of service that residents have come to expect. We look forward to welcoming you again at any one of our serviced residences.

    We would also like to thank you for your kind compliment for Mia Akira and team , and your compliment had certainly made their day!

    We look foward welcoming you again in Ascott Chengdu!


  • Poor to find
    ERH58Yorkshire
    Yorkshire, United Kingdom | Jul 14, 2019 | Trip type: Family

    This is my fourth trip to Chengdu in as many years but first stay at Ascott Raffles. Firstly, we arrived late in the evening and thehotel entrance was a PIG to find. The taxi dropped us off on the main road, we wandered into the Shopping Mall and no one seemed to know where the entrance to Ascot Raffles was - it took an age dragging our suitcases round the Mall until eventually we found the entrance right round the back - bit of a nightmare when tired and wanting to check in easily!!
    The Ascott Raffles was good value for money and I have no real complaints but I have definitely stayed in better Chengdu hotels and won't choose to stay at Ascott again. The Reception Staff were very friendly and helpful. Our room was clean and the bed so comfortable. Location is good and near to Metro
    Wifi not so good, I had to log in almost every five minutes in the room, and even when I reported it, the IT Team didn't resolve it. Subsequently I kept missing important Wechat messages because I had lost my connectivity. Breakfast was OK - not particularly warm or varied, just ok! There is a pool up on the top floor which was really nice. I will be visiting Chengdu again but am afraid I will not book Ascott Raffles

    Charmainefoo, Manager at Ascott Raffles City Chengdu, responded to this review

    Dear Guest,
    Thank you for your comments, we are very sorry to hear that the signpost and internet in Ascott was below your expectation and we apologize for the inconvenience caused.
    Your feedback will be shared with entire Ascott Management and we will find the better way to improve the level of service that residents have come to expect.
    Once again, thank you for making us one of your preferred accommodation choices and positive comments for reception staff , we look forward to welcoming you again at any one of our serviced residences.

    Yours Sincerely,


  • Above and beyond service
    MaryNjuguna
    Chongqing, China | Jul 12, 2019 | Trip type: Couples

    My fiancée and I always choose Ascott. We celebrated our engagement anniversary there, we had our birthdays there and when in town for business we always choose to stay with Ascott. We love the ambiance, relaxed atmosphere, quick check in and check out, so soft and cozy bed for good night sleep, friendly staff and proximity to everything we want-cafes, restaurants and shopping. Everything works smoothly when we are in Ascott and Kristen goes above and beyond to make sure our stay is wonderful every time. Looking forward for o coming back!

    Charmainefoo, General Manager at Ascott Raffles City Chengdu, responded to this review

    Dear MaryNjuguna,

    Thank you very much for making Ascott once again as your preferring choice of accommodation.

    We are pleased to hear that Kristin has helped to make your stay a pleasant one with her impeccable service.

    Please do not hesitate to let us know when your upcoming trip is at frontoffice.arcc@the-ascott.com.

    My team and I look forward to welcoming you back with us during your next stay.


    Kind regards,

    Charmaine

  • Above and beyond service
    MaryNjuguna
    Chongqing, China | Jul 12, 2019 | Trip type: Couples

    My fiancée and I always choose Ascott. We celebrated our engagement anniversary there, we had our birthdays there and when in town for business we always choose to stay with Ascott. We love the ambiance, relaxed atmosphere, quick check in and check out, so soft and cozy bed for good night sleep, friendly staff and proximity to everything we want-cafes, restaurants and shopping. Everything works smoothly when we are in Ascott and Kristen goes above and beyond to make sure our stay is wonderful every time. Looking forward for o coming back!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Ascott Hotel Raffles City Chengdu

    • Ascott Raffles City Chengdu is part of CapitaLand's Raffles City Chengdu, an integrated development comprising Grade A offices, premium shopping malls, and luxury apartments. Strategically located in the heart of Chengdu’s bustling central business district, Ascott Raffles City Chengdu is conveniently located at the metro interchange connecting Line 1 and soon-to-be-completed Line 3, and has a direct link to the nearby Sichuan Gymnasium. From Ascott Raffles City Chengdu, it takes only 30 minutes by car to the Chengdu Shuangliu International Airport and is a 10 minutes ride away to the Chengdu South Railway Station. With such a prime location, Ascott Raffles City Chengdu is an ideal serviced residence for business travellers, offering residents an integrated environment to meet your work and lifestyle needs. Ascott Raffles City Chengdu offers 298 spacious and luxurious studios, one-, two- and three-bedroom apartments, specially designed with separate living and dining rooms, full-equipped kitchens, and quality home entertainment systems to meet your short-term or long-term needs.The residence’s business centre is fully equipped with conference and meeting rooms, making organizing corporate functions a breeze. With wireless broadband internet access and personalized business support services, executives can work efficiently at their peak without having to step out of the property. For leisure, residents can also access a wide range of facilities, such as the fitness centre and the indoor heated swimming pool, to unwind after a day’s work. A panoramic city skyline also awaits at the property’s sky lounge, where you can indulge in a round of cocktail and canapés, truly experiencing global living at Ascott Raffles City Chengdu.Ascott Raffles City Chengdu is one of a luxurious collection of The Ascott Limited's serviced residences in over 70 cities in Asia Pacific, Europe and the Gulf region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you nearly 30 years' experience in supporting travellers who work and live away from home. Because life is about living.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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