Ascott Hotel Raffles City Chengdu
(4/5 by China National Tourism Administration)

Nearby: Raffle's City Shopping Mall, Sichuan Gymnasium, Yanlord landmark Plaza show on map

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Ranked #22 Hotel in Chengdu

Rated by 158 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "3 nights - good stay"Sep 4, 2018
  • "3 nights - good stay"Sep 4, 2018
  • "6 months in a well located residence with spacious rooms"Aug 28, 2018

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Ascott Hotel Raffles City Chengdu


Room type # of guests in room  
Deluxe Studio

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King And 2 Single Beds

Sleeps 5 guests (up to 4 children)

Deluxe Studio

2 Single Beds

Sleeps 3 guests (up to 2 children)

Executive Studio

1 King Bed

Sleeps 3 guests (up to 2 children)

Executive Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Executive Studio

2 Single Beds

Sleeps 3 guests (up to 2 children)

Premier Studio

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 158 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


17.0 km (10.5 miles) drive (22 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ascott Hotel Raffles City Chengdu

  • No.3 Section 4, South Renmin Road, Wuhou District, Chengdu, China
      • Raffle's City Shopping Mall
      • Huaxiba
      • Sichuan Gymnasium
      • Sichuan University
      • Yanlord landmark Plaza

Ascott Hotel Raffles City Chengdu


What's In the Hotel

    • Free WiFi
    • Number of meeting rooms - 5
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Dry Cleaning & Laundry Service
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference space size (meters) - 0
    • Conference space size (feet) - 0
    • Tours/Ticket Assistance
    • Express Check-in
    • Fitness Facilities (Nearby)
    • Kids' Club
    • Bar & Lounge
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Slippers
    • In-Room Safe
    • Blackout Curtains
    • Desk
    • Free WiFi
    • Complimentary Toiletries
    • Designer Toiletries
    • Bathrobes
    • Separate Bathtub and Shower
    • Separate Bedroom
    • Television
    • DVD Player in the Room
    • show more
    • iPod Docking Station
    • Satellite TV Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥80.00 ($12.52) per person (approximately)
      • ¥350.00 ($54.75) per vehicle (roundtrip)
      • ¥330.00 ($51.63) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Ascott Hotel Raffles City Chengdu

  • 3 nights - good stay
    WhiteL28
    Sep 4, 2018 | Trip type: Solo travel

    Good choice of hotel. Room was lovely, big, new/newly renovated so fittings & furnishings were smart, plush and functional. Fab big bathroom. Very clean. Connected to the Raffles City mall which was nice to amble around in (and grab a bite at the many restaurants) when I had a few hours to kill. Breakfast was decent. Only niggle is the service - everyone was polite and helped when asked - but never tried to engage (eg at breakfast, nobody came by to ask if anything was needed or if everything was ok, similarly nothing from the front reception either) - to be fair it could entirely be due to language differences and the locals' lack of comfort with foreign guests and languages, but this human element was definitely missing. In any case would definitely recommend for short trips.

    Wilfred H, General Manager at Ascott Raffles City Chengdu, responded to this review

    Dear White L,

    Thank you very much for taking the time to share the review of your stay with us. We appreciate it very much!

    We will look into the feedback regarding the lack of the staff interaction and take measures to improve our services.

    This include arranging more customer servicing training and courses, as well as supervision of the staff's performance actively.

    Thank you once again for sharing and we look forward to having you stay with us should you visit Chengdu again.

    Yours sincerely,

    Wilfred Hee
    Residence Manager
    Ascott Raffles City Chengdu

  • 3 nights - good stay
    White L
    Sep 4, 2018 | Trip type: Solo travel

    Good choice of hotel. Room was lovely, big, new/newly renovated so fittings & furnishings were smart, plush and functional. Fab big bathroom. Very clean. Connected to the Raffles City mall which was nice to amble around in (and grab a bite at the many restaurants) when I had a few hours to kill. Breakfast was decent. Only niggle is the service - everyone was polite and helped when asked - but never tried to engage (eg at breakfast, nobody came by to ask if anything was needed or if everything was ok, similarly nothing from the front reception either) - to be fair it could entirely be due to language differences and the locals' lack of comfort with foreign guests and languages, but this human element was definitely missing. In any case would definitely recommend for short trips.

    Wilfred H, General Manager at Ascott Raffles City Chengdu, responded to this review

    Dear White L,

    Thank you very much for taking the time to share the review of your stay with us. We appreciate it very much!

    We will look into the feedback regarding the lack of the staff interaction and take measures to improve our services.

    This include arranging more customer servicing training and courses, as well as supervision of the staff's performance actively.

    Thank you once again for sharing and we look forward to having you stay with us should you visit Chengdu again.

    Yours sincerely,

    Wilfred Hee
    Residence Manager
    Ascott Raffles City Chengdu

  • 6 months in a well located residence with spacious rooms
    pizogomas
    Beijing, China | Aug 28, 2018

    I also spent 6 months in a residence in Beijing near Dongzhimen last year (not from Ascott though), and I have to say Ascott Chengdu beats the former in almost every aspect. The staff was excellent, always very courteous and with a smile on their faces. I had the same two housekeepers for the whole 6 months, which is much welcomed and helped keep the cleaning standard high. I stayed in a one bedroom apartment with a very large living room and huge bed, very comfy and home-like, although the views from the window weren't very enticing, to say the least. The residence has two towers, 3 and 4. Choose tower 4 if you have the chance, it is the quieter one and you will barely bump into your neighbors. There really is a sense of privacy when you walk out the door every morning and go down to the lobby. My office was half a mile away, near the American Consulate, so I could either walk or ride the subway that is connected to the residence and the shopping mall downstairs. Location, privacy, cleanliness and roomy apartments pretty much sums it up.

    Wilfred H, General Manager at Ascott Raffles City Chengdu, responded to this review

    Dear pizogomas,

    Thank you very much for taking the time to share your review of your stay at Ascott Raffles City Chengdu!

    We are very delighted to hear that you had an enjoyable stay and that you found the apartment to be spacious and comfortable.

    We hope to have the opportunity of hosting you again during should you visit Chengdu again, and we wish you the very best!

    Thank you.

    Yours sincerely,

    Wilfred Hee
    Residence Manager
    Ascott Raffles City Chengdu

  • It does what is says on the tin
    ukaliens
    Aug 7, 2018 | Trip type: Business

    Decent place to stay, good location, clean and quiet. Stayed here for just under 3 months. I do have a few issues, firstly the breakfast is always warm rather than hot. If there was a microwave handy, you got quickly heat the food up, also the staff could be a bit quicker clearing the tables. The other issue was a big surprise, at checkout I was informed that my deposit of 3090 rnb would take 40 to 50 working days to be returned. That is crazy, and surely should not be allowed. This practice has definitely made me consider whether I will stay at an Ascott property again.

    Wilfred H, General Manager at Ascott Raffles City Chengdu, responded to this review

    Dear ukaliens,

    Thank you for your review of your stay with us! Thank you for sharing the feedback regarding the breakfast and we have highlighted the issues to the operator, and will work closely with them to improve the services, including turning up the heat of the electric warmer to keep the food even warmer, and increase staff training to improve the expediency of the staff in clearing the tables.

    Due to local bank regulations on foreign currency and foreign credit cards, local China banks may take around 3-4 weeks to refund the amount back to the card, and there were indeed some instances where refunds took longer than that. Regardless, in order to minimize inconveniences to our customers, we will raise the refund requests to the bank as quickly as possible and avoid unnecessary delays.

    Please contact us anytime if you require any assistance, and we sincerely hope you will consider staying with us again.

    Thank you very much.

    Yours sincerely,

    Wilfred Hee
    Residence Manager
    Ascott Raffles City Chengdu

  • Five Star Serviced Apartment
    Riley T
    Chicago | Jul 31, 2018 | Trip type: Solo travel

    I had three nights of great sleep here - love the pilllow menu and the giant soft bed (sometimes hard to come by in cities that aren't Shanghai and Beijing). The rooms were good and the location was great! Cannot beat it for the price.

    Wilfred H, General Manager at Ascott Raffles City Chengdu, responded to this review

    Dear Riley T

    Thank you very much for your positive review and we are very happy to hear that you had enjoyed with us.

    We look forward to having you stay with us again when you next visit Chengdu!

    From all of us at Ascott, thank you once again and we wish you a wonderful week!

    Yours sincerely,

    Wilfred Hee
    Residence Manager
    Ascott Raffles City Chengdu

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Ascott Hotel Raffles City Chengdu

    • Ascott Raffles City Chengdu is part of CapitaLand's Raffles City Chengdu, an integrated development comprising Grade A offices, premium shopping malls, and luxury apartments. Strategically located in the heart of Chengdu’s bustling central business district, Ascott Raffles City Chengdu is conveniently located at the metro interchange connecting Line 1 and soon-to-be-completed Line 3, and has a direct link to the nearby Sichuan Gymnasium. From Ascott Raffles City Chengdu, it takes only 30 minutes by car to the Chengdu Shuangliu International Airport and is a 10 minutes ride away to the Chengdu South Railway Station. With such a prime location, Ascott Raffles City Chengdu is an ideal serviced residence for business travellers, offering residents an integrated environment to meet your work and lifestyle needs. Ascott Raffles City Chengdu offers 298 spacious and luxurious studios, one-, two- and three-bedroom apartments, specially designed with separate living and dining rooms, full-equipped kitchens, and quality home entertainment systems to meet your short-term or long-term needs.The residence’s business centre is fully equipped with conference and meeting rooms, making organizing corporate functions a breeze. With wireless broadband internet access and personalized business support services, executives can work efficiently at their peak without having to step out of the property. For leisure, residents can also access a wide range of facilities, such as the fitness centre and the indoor heated swimming pool, to unwind after a day’s work. A panoramic city skyline also awaits at the property’s sky lounge, where you can indulge in a round of cocktail and canapés, truly experiencing global living at Ascott Raffles City Chengdu.Ascott Raffles City Chengdu is one of a luxurious collection of The Ascott Limited's serviced residences in over 70 cities in Asia Pacific, Europe and the Gulf region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you nearly 30 years' experience in supporting travellers who work and live away from home. Because life is about living.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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