The Westin Hotel Guangzhou
(5/5 by China National Tourism Administration)

Nearby: Guangzhou East Railway Station, Tianhe Sports Complex, Tianhe city Mall show on map

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Last booking: 14 hours ago

Ranked #13 Hotel in Guangzhou

Rated by 1,541 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Pleasant stay"Jan 10, 2018
  • "A 5 Stars hotel, without a doubt"Jan 10, 2018
  • "Unfortunately it is not a perfect stay!"Jan 7, 2018

Main Features

  • Breakfast

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center


Highlights of The Westin Hotel Guangzhou

Nice Room and recommended for all business travelers

Great hotel with an incredible view over the city skyline
Open Internet connection. Free access to Google, Gmail and Facebook
Breakfast is very delicious; enjoy western cousins, serves a variety of cuisines

The location is a heaven for shopaholics

Located at the center of the city
Less than 10 minutes walk to the airport express bus & railway station
Restaurants & shopping malls are around this hotel

Paid Wifi, Paid breakfast, Free Parking


4 people booked this hotel in the past 48 hours
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Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Suite(Executive Renewal)

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Executive Room (Deluxe)

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Grand Room (Deluxe)

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Suite

1 King Bed

Sleeps 3 guests (up to 2 children)


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We always have the best discounts and offers on The Westin Hotel Guangzhou

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Over 1,541 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


38.3 km (23.7 miles) drive (40 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of The Westin Hotel Guangzhou

    • Located at the center of the city
    • Less than 10 minutes walk to the airport express bus & railway station
    • Restaurants & shopping malls are around this hotel
  • No.6 Lin He Zhong Road, Tianhe District, Guangzhou, China
      • Guangzhou East Railway Station
      • Guangzhou East Railway Station
      • Tianhe Sports Complex
      • Tianhe city Mall
      • Taikoo Hui

The Westin Hotel Guangzhou


What's In the Hotel

    • Free WiFi
    • Safe-deposit Box
    • Porter & Bellhop
    • show more
    • Number of restaurants - 4
    • Total number of rooms - 446
    • Number of floors - 40
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • show more
    • Multilingual Staff
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Spa
    • Sauna
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Extra Bed Available
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Desk
    • Highspeed Internet (Surcharge)
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Extra Bed Available (Surcharge)
    • Premium Bedding
    • Premium TV Channels
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥188.00 ($29.41) for adults and ¥188.00 ($29.41) for children (approximately)
      • ¥100.00 ($15.64) per day (rates may vary)
      • ¥680.00 ($106.38) per person (one way) for adults and ¥680.00 ($106.38) per child (one way)(from 0 to 18 years old)
      • ¥345.00 ($53.97) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of The Westin Hotel Guangzhou

  • Pleasant stay
    tunawhiskas
    Singapore, Singapore | Jan 10, 2018 | Trip type: Business

    Stayed for 2D1N back in December. Overall it is a pleasant stay, the hotel is well maintained, good customer service, room is equipped with the necessary amenities. It is within walking distance to train station, eateries and some shops. Wouldn't mind staying here again.

    秋欣 区, Public Relations Manager at The Westin Guangzhou, responded to this review

    Dear guest,

    Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.

    We are delighted to hear that you had a wonderful time here. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.

    We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.

    Stay well,
    Hotel Management Team
    The Westin Guangzhou

  • A 5 Stars hotel, without a doubt
    TripGar
    Singapore, Singapore | Jan 10, 2018

    The hotel is situated in the part of town that is closely to the business district. It is very accessible and convenient to get around the hotel.

    The service staff are very friendly and efficient. The hotel is very posh and classy in its decor. The room is beautifully decorated and it is big. The view from hotel overlooks the city and the city lights at night. The hotel is equipped with all the facilities one would expect from a 5 stars hotel. The breakfast serves a variety Chinese local favorites and the traditional continental items.

    Highly recommended for all travelers, including families.

    秋欣 区, Public Relations Manager at The Westin Guangzhou, responded to this review

    Dear guest,

    Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.

    We are delighted to hear that you had a wonderful time here. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.

    We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.

    Stay well,
    Hotel Management Team
    The Westin Guangzhou

  • Unfortunately it is not a perfect stay!
    SP C
    Hong Kong, China | Jan 7, 2018 | Trip type: Family

    We stayed for 2 nights in the hotel during 2017 Christmas holiday. By mistake, the hotel reserved a room of one bed for us which is a family of 3 adults. Since the hotel was fully booked we have no choice of changing to a right room. If we insisted to add an extra bed, we have to pay around RMB300 per night for this error (I did quote that the room is for 3 guests). Hopefully, next time when reserving a room, the hotel staff would have common sense.
    No matter what, the hotel did provide us a very nice and spacious room.
    On the first night there is almost no air-con and we slept uncomfortably. Next day, by around 9:30am, the room was absolutely without air-con, hot and stuffy while the weather outside is around 18C. We sweated and luckily we did bring our summer outfit. After our complaint, the hotel fixed the problem by sending a technician to our room. Great, the second night we finally had a restful time though the cool air was slightly stronger than expectation. However, by around 9 on the third morning, the air-con started not to function properly again. The room temperature got higher and higher so we decided to check out earlier than our schedule, for fresher air outside.

    This was my second stay in Westin Guangzhou. The unstable air-con scared me so much that I am not sure whether I will be back again.

    The hotel does provide quality bedding, good service, clean pool area, relaxing spa and treat client's request sincerely and promptly. However, stable room temperature is also a very important factor. Oh, by the way, the sauna room didn't work on Dec 24th night and there was no one in the changing room to help us.

    I still trust Westin is a good hotel group and believe this is one off case. However I really don't hope to have the same experience in the future if I stay in one of Westin room.

    TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

    Dear Guest,

    Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us here.

    We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the unpleasant experience. In fact, we are working on plans to uplift our facilities as a part of our continuous improvement efforts. Several training programs for our associates are also in place to deliver services to meet our guests’ expectations.

    Your comments are well received and we have shared your feedbacks with the relevant teams. Please be assured that we will seek improvement in our service delivery to ensure that our guests will experience the services that they have come to expect of a Westin hotel.

    We hope that you will give us the opportunity to welcome you back to The Westin Guangzhou in the very near future.

    Stay well,
    Hotel Management Team
    The Westin Guangzhou

  • Good location
    traveller_asilisa
    Hong Kong, China | Jan 3, 2018 | Trip type: Friends getaway

    Stayed one night before Christmas. The location is good, around 10-15 minutes walk from Guangzhou East station (not suggest to walk if it's your first time to Guangzhou), can also take subway to Linhe West station, as it is just 5 minutes (or less) walk to the hotel.
    There is a big shopping mall around with quite a number of restaurants and food court. I tried a few restaurants there and they were okay.
    The hotel itself was acceptable, we got a spacious room with a comfortable bed!
    As many people commented here before: the Wifi reception is poor. Also the room is too warm, but we couldn't adjust the temperature of the room.

    TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

    Dear Guest,

    Thank you for your comments and for taking the time to share your experiences during your recent stay with us.

    Please accept our apologies for the aged facilities. We certainly valued your feedback and suggestions which will help us make further improvement.

    In terms of refreshment, we are working on plans to uplift our facilities as a part of our continuous efforts to meet our guests’ expectations so we hope that you will feel more inspired and energized during your future stays with us.

    Thank you again and we look forward to seeing you again at The Westin Guangzhou and wish you a safe journey.

    Be well,
    Hotel Management Team
    The Westin Guangzhou

  • I love this hotel!
    trunorth2015
    North Vancouver, Canada | Nov 17, 2017 | Trip type: Business

    My second stay at this is a older of the Westin. It was renovated a while ago. Clean rooms larger than usual. The location is fantastic!. The club lounge was great good assortment of food & drinks. The breakfast was off the charts.The Gym was awesome with views of towers. Pool(s) are is beautiful but hot tubs were cold. The staff are very attentive always greeting me with a smile.

    TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

    Dear guest,

    Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your time with us. Your approval will be the biggest driven force to continually enhance the quality of our services and products. We are aiming at customizing care and attention for each guest and creating an individualized experience. We hope that you will give us the opportunity to welcome you back to The Westin Guangzhou in the very near future.

    Stay well,
    Hotel Management Team
    The Westin Guangzhou

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about The Westin Hotel Guangzhou

    • Next to Shopping Malls & Restaurants Our hotel is adjacent to the CITIC Plaza, which is home to Fortune 500 companies, brand shops and many popular restaurants; a 5-minute walk distance from many other shopping/commercial malls and boutiques, such as Tai Koo Hui, Teemall, Grandview and Onelink.Transportation5 minute walking distance to the Guangzhou East Train Station-the southern gateway to Hong Kong; 45-minute travel from the International Baiyun Airport; modern subway system connects the hotel to all parts of the city, two direct subway lines to the airport. Room – Heavenly Spa, Heavenly Bath & ShowerOur Westin rooms which are 50sqm in size offer you the ultimate in comfort and technology including Westin’s signature Heavenly Bed®, invigorating shower and bath, wireless high speed internet access, flat screen television and IP Phones with cordless handset. Or choose our new WestinWORKOUT® Room to maintain your wellness routine and fitness regime in the privacy of your room. Bathrooms feature separate bathtubs and showers and makeup/shaving mirrors.Eat and drink well at Hotel – Five restaurants and two barsOur five restaurants and bars include an all-day dining venue, a Chinese restaurant offering the finest Cantonese specialties, a lobby lounge, a Latin American restaurant with live entertainment and a Cuban Cigar Lounge, and an upscale rooftop Italian restaurant and lounge boasting stunning city views. Spa and fitnessHeavenly Spa is a sophisticated urban sanctuary featuring a series of therapies and treatments, with the sole purpose of restoring your body's harmony and balance while shedding fatigue and stress.GeneralIn addition to a full-service spa, The Westin Guangzhou features an indoor pool, outdoor pool, Jacuzzi, sauna, hot & cold plunge pool, and 24-hrs fitness facility. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. Business amenities at this 5-star property consist of a business center, a technology helpdesk, and limo/town car service. Event facilities include conference/meeting rooms, small meeting rooms, and a ballroom. This luxury hotel also offers executive floors, and a concierge desk. Onsite parking is complimentary.

    • The Westin Guangzhou Hotel Guangzhou
    • Westin Guangzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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