Hyatt Hotel Guangzhou
(5/5 by China National Tourism Administration)

Nearby: Zhujiang New City, Guangzhou Opera House, Tianhe Sports Complex, Taikoo Hui show on map

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Ranked #21 Hotel in Guangzhou

Rated by 923 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Fantastic hospitality!"Jan 11, 2020
  • "Excellent experience"Jan 5, 2020
  • "Excellent experience"Jan 5, 2020

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


Highlights of Hyatt Hotel Guangzhou

Mesmerizing view of the electrifying city that would make you breathless

Dine at Sky Lobby on the 22nd floor featuring panoramic views of the city
Luxurious spacious rooms with comfy beds for a good night sleep
Superb world class unmatched service, makes every guest want to come for the second time

Discover Chinese history, culture and experience their local cuisines, all these experiences can now be enjoyed closed proximity to the hotel

Guangzhou Opera House - Enjoy an elegant theatrical play need only 10 min walk from the hotel
Take a tour through the history: visit New Guangdong Museum - only few minutes walk from the hotel
Chuanguo Yanyi Restaurant is a treat for food lovers - only 12 min ride from the hotel

Free WiFi and Free Parking


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Room type # of guests in room  
Standard Room (View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Standard Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Standard Room

2 Twin Beds

Sleeps 3 guests (up to 2 children)

Club Twin Room

2 Twin Beds

Sleeps 3 guests (up to 2 children)

Grand Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Executive Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room (View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Twin Room (View)

2 Twin Beds

Sleeps 3 guests (up to 2 children)


We Shop Best Price for You

We always have the best discounts and offers on Hyatt Hotel Guangzhou

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Over 923 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.4 km (24.4 miles) drive (42 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hyatt Hotel Guangzhou

  • No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou, China
      • Zhujiangxincheng
      • Zhujiang New City
      • Tianhe Sports Complex
      • Guangzhou Opera House
      • Tianhe city Mall

Hyatt Hotel Guangzhou


What's In the Hotel

    • Free WiFi
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 6
    • Number of restaurants - 3
    • Number of buildings/towers - 2
    • Total number of rooms - 350
    • Number of floors - 24
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • show more
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Indoor Pool
    • 24-Hour Fitness Facilities
    • show more
    • Sauna
    • Steam Room
    • Spa
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Connecting Rooms
    • show more
    • Down Comforter
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Desk
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Rainfall Shower
    • Bidet
    • Crib/Infant Beds (Surcharge)
    • Premium Bedding
    • LCD TV
    • Satellite TV Service
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Hyatt Hotel Guangzhou

  • Fantastic hospitality!
    nishexplorer
    Jan 11, 2020 | Trip type: Business

    I must say this - the people at the front desk, when we all check in is our first interaction with the brand and the hotel. And i was delighted to be welcomed and taken care beyond my expectation by Christy He when i walked in from the airport and had to rush right out for a training program. She just passed on her calmer vibes and took care. I think i am inspired by her personality. Thank you Hyatt. See you next time. The hotel is also very centrally located which is great for business visits.

    Grandhyattgz01, Digital Team at Grand Hyatt Guangzhou, responded to this review

    Dear Valued Guest,

    Thank you for sharing your experience at Grand Hyatt Guangzhou.

    We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

    Thank you again for your time and we look forward to your return visit in the near future!

  • Excellent experience
    rebechel
    Singapore River, Singapore | Jan 5, 2020 | Trip type: Family

    Very comfortable hotel with grear service and so near amenities huge underground network of malls, offices, event venues like Opera House and metro. Fantastic night views iconic architecture. Wonderful

    Grandhyattgz01, Digital Team at Grand Hyatt Guangzhou, responded to this review

    Dear Valued Guest,

    Thank you for sharing your experience at Grand Hyatt Guangzhou.

    We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

    Thank you again for your time and we look forward to your return visit in the near future!

  • Excellent experience
    rebechel
    Singapore River, Singapore | Jan 5, 2020 | Trip type: Family

    Very comfortable hotel with grear service and so near amenities huge underground network of malls, offices, event venues like Opera House and metro. Fantastic night views iconic architecture. Wonderful

  • Great service and nice breakfast.
    travelersfromnowhere
    Tokyo | Dec 29, 2019 | Trip type: Business

    The last time I stayed in Park Hyatt Guangzhou, so I was curious to see the difference. Same as the other Grand Hyatt in the world, this hotel is relatively big but pretty much better than Grand Hyatt in the U.S.

    Overall, this is an excellent hotel in Guangzhou. However, just one thing I wanted to ask improvement is the concierge service. When I tried to ask the concierge to make a reservation at the restaurant, but he didn't do anything special and just forwarded my call without explanation. It's definitely not a five-star concierge service.

    However, this disappointment was recovered, during our stay, the room was very noisy because there was construction in a nearby building and there was an event all night in the building right across the street. We talked about this situation to the service staff Ted H, who was an accommodating staff, arranged another room on the garden side immediately. This kind arrangement helped our business trip a lot. Also on the checkout date, which was my birthday, Caroline W (reception staff) arranged us complementary birthday chocolate as a surprise.

    The breakfast of the hotel is excellent; this hotel has a broader variety than Park Hyatt Guangzhou. If you like Cantonese (and Chinese) food, this breakfast will not disappoint you.

    Location is excellent and pleasant to walk around Hua Cheng Square, and supermarket AEON is nearby the hotel building.

  • Great service and nice breakfast.
    travelersfromnowhere
    Tokyo | Dec 29, 2019 | Trip type: Business

    The last time I stayed in Park Hyatt Guangzhou, so I was curious to see the difference. Same as the other Grand Hyatt in the world, this hotel is relatively big but pretty much better than Grand Hyatt in the U.S.

    Overall, this is an excellent hotel in Guangzhou. However, just one thing I wanted to ask improvement is the concierge service. When I tried to ask the concierge to make a reservation at the restaurant, but he didn't do anything special and just forwarded my call without explanation. It's definitely not a five-star concierge service.

    However, this disappointment was recovered, during our stay, the room was very noisy because there was construction in a nearby building and there was an event all night in the building right across the street. We talked about this situation to the service staff Ted H, who was an accommodating staff, arranged another room on the garden side immediately. This kind arrangement helped our business trip a lot. Also on the checkout date, which was my birthday, Caroline W (reception staff) arranged us complementary birthday chocolate as a surprise.

    The breakfast of the hotel is excellent; this hotel has a broader variety than Park Hyatt Guangzhou. If you like Cantonese (and Chinese) food, this breakfast will not disappoint you.

    Location is excellent and pleasant to walk around Hua Cheng Square, and supermarket AEON is nearby the hotel building.

    Grandhyattgz01, Digital Team at Grand Hyatt Guangzhou, responded to this review

    Dear valued guest,

    Thank you for taking the time to share your recent experience at Grand Hyatt Guangzhou.

    It was a pleasure having you here as our guest during your stay with us, as one of our key priorities are to provide the highest level of friendly and courteous service to all our guests. Your feedback regarding the service our team provided caught my attention.

    I am very sorry to learn that the quality of service provided by our concierge associates did not quite meet your expectations. We will subjectively re-emphasise on our training and service standards.

    Please rest assured that your comments have been shared with the team in an effort to improve experience.

    We hope to serve you again whenever your travels bring you back to Grand Hyatt Guangzhou.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Hyatt Hotel Guangzhou

    • The fourth Grand Hyatt hotel in Mainland China, the Grand Hyatt Guangzhou (Guangzhou Fulijunyue Dajiudian) is conveniently located in the center of Pearl River New City in Tianhe District, close to the Guangzhou Opera House, the Guangdong Museum, Haixinsha (the venue for the Opening Ceremony of the Asian Games) and Canton Tower. Just ten minutes away by car, the New Pazhou Convention and Exhibition Centre and the Guangzhou East Railway Station are also both easily reached from the Grand Hyatt.

      Spacious guestrooms, starting at 45 sq m (484 sq ft), offer granite baths, walk-in showers, complimentary Wi-Fi, cable/satellite TVs and gorgeous city views from their floor-to-ceiling windows.

      Five different food and beverage outlets in the hotel give guests a variety of options for drinking and dining, including both Chinese and Western cuisines. Cantonese dishes are offered at the Penthouse, which also has private dining suites available. G Restaurant on the hotel's 22nd floor offers steak and seafood grilled in wood-fired ovens. Both Western and Asian dishes are cooked up at eight live cooking stations at the Market Café, also on the 22nd floor. In the afternoon and evening, the Guangxi Lounge on the hotel's suspended link bridge has European savories, pastries, tea and drinks. G Bar puts a greater emphasis on adult drinks, with its selection of wines and champagnes on display in its walk-through wine cellar.

      MICE facilities comprised of six meeting rooms and the hotel's Grand Ballroom offer state-of-the-art facilities for business or social gatherings or events. Event planning and wedding specialists are on hand.

    • Grand Hyatt Guangzhou Hotel Guangzhou
    • Guangzhou Grand Hyatt
    • Guangzhou Hyatt
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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