Sheraton Hotel Guangzhou
(5/5 by China National Tourism Administration)

Nearby: Tianhe Sports Complex, Taikoo Hui, Tianhe city Mall, Zhujiang New City show on map

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Ranked #18 Hotel in Guangzhou

Rated by 825 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Excellent service in prima location"Jan 15, 2020
  • "Impeccable service at L33 Club Lounge"Jan 5, 2020
  • "Nice long stay here. Great service, great location, ..."Dec 26, 2019

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


Highlights of Sheraton Hotel Guangzhou

Recommended for family vacation

Family rooms as well as suites to suit the needs of families and business/corporate stays, making it a versatile hotel to stay in
Modern suites and facilities, making it easily accessible and family-friendly
Easy to communicate with staff - fluent English skills

Located near huge shopping complex - Tianhe City Mall

It is situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre
Modern restaurants such as Maan Coffee and RongJi restaurant would provide various cuisines to suit various diets

Free WiFi is available


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Room type # of guests in room  
Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

1 King Bed

Sleeps guests

Deluxe Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Grand Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 2 guests

Deluxe Twin Room

2 Single Beds

Sleeps 2 guests

Premium Room

1 King Bed

Sleeps 2 guests

Club Room, Multiple Beds

1 Double Or 1 Twin Bed

Sleeps 2 guests


We Shop Best Price for You

We always have the best discounts and offers on Sheraton Hotel Guangzhou

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Over 825 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.8 km (24.7 miles) drive (43 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Guangzhou

    • Located near huge shopping complex - Tianhe City Mall
  • No.208 Tianhe Road, Tianhe District, Guangzhou, China
      • Sport West Road
      • Tianhe Sports Complex
      • Zhujiang New City
      • Guangzhou Opera House
      • Taikoo Hui
      • Tianhe city Mall

Sheraton Hotel Guangzhou


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Parking (Limited Spaces)
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of meeting rooms - 5
    • Total number of rooms - 445
    • Number of buildings/towers - 1
    • Number of floors - 33
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Train Station Pickup (Surcharge)
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (Limited Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • 24-Hour Fitness Facilities
    • Kid's Pool
    • show more
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Connecting Rooms
    • show more
    • Crib
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Deep Soaking Bathtub
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Rainfall Shower
    • Pillow Menu
    • Pay Movies
    • LCD TV
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥193.00 ($30.19) per person (approximately)
      • ¥90.00 ($14.08) per day (rates may vary)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Guangzhou

  • Excellent service in prima location
    753fennyl
    Jan 15, 2020 | Trip type: Couples

    As Marriott bonvoy member we choose stay in this hotel in center of this big city ; without taking taxi or train , you properly can find anything you need just by walking distance ; appreciate with Front dest manager MR Jack xu which we were quickly plan our route to each our desire destination ; hotel breakfast and afternoon lounge all meet our food and drinks requirement , the location can also take MRT that connect to few other cities surrounding this big city , I had totally satisfy with this hotel .

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear guest,

    Thank you for using Sheraton Guangzhou Hotel as your stay and sharing your stay with us. We are honored to be able to make your stay happy!

    We will uphold the concept of service first, is committed to providing you with warm, attentive, thoughtful service.

    We thank you once again for your support and affirmation, and we sincerely look forward to your family and friends coming again.

    Sincere
    Sheraton Guangzhou Hotel

  • Impeccable service at L33 Club Lounge
    Toyoito
    Jan 5, 2020 | Trip type: Friends getaway

    This is our second stay in this hotel since our last visit in August last year.
    We stayed for 9 nights at this wonderfully located hotel which is next to the Tiyu mrt station(Line 1&3) located just outside the hotel and below the shopping area next to the hotel. There are 3 shopping centers located next to this hotel and you are spoilt for choices to shop and eat during the free time leftover from sightseeing.
    Our Suite room is very furnished and comfortable as my wife is a Platinum member.Bed are clean and sheets are well pressed with free pressing each day.TV channels are international with plenty of local channels.
    However the best part of our stay was at the Club Lounge whereby we were well taken care of by one fabulous Loyal Office Brian Bay who was ever ready to offer any assistance we have during our time at the lounge happy hours and breakfast.Mr Brian Bay is one of the most able but humble ambassador of this fabulous hotel and he really make us feel at home, often checking on us if we need any help or advice.... In our many years of traveling this officer stands out in the crowd and I would like to commend him for his outstanding hospitality skills which I am sure will make the hotel management proud..
    Thank you Mr Brian and keep up the good work and we look forward to seeing you soon on our next visit

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear guest,

    Thank you for using Sheraton Guangzhou Hotel as your stay and sharing your stay with us. We are honored to be able to make your stay happy!

    We will uphold the concept of service first, is committed to providing you with warm, attentive, thoughtful service.

    We thank you once again for your support and affirmation, and we sincerely look forward to your family and friends coming again.
    Sincere
    Sheraton Guangzhou Hotel

  • Nice long stay here. Great service, great location, ...
    wisepine
    North Sydney, Australia | Dec 26, 2019

    We all are happy staying here for 9 nights. Convenient location, close to T-mall, Parc Central. Staff is friendly. Generous with bottled water. Two hiccups: just checked in to a room, when housekeeping disturbed 3 times: confirming we checked into the room ,PEST CONTROL????, call to add blanket?? another hiccup: early check in by Apps, plus another call, and yet took 30 minutes to get keys... plus confusion : add another room vs move to another room, twin vs king. What is the apps for????

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear guests,

    Thank you for your recent stay at Sheraton Guangzhou Hotel and give us valuable feedback.

    First of all, I would like to offer you my sincerest apologies. For what you are reflecting, it's true that our work is inadequate. We must take it upon us to review the process and enhance training to ensure that such incidents do not recur.

    Thank you for taking the time to give us feedback, it is you such a guest, let us know their shortcomings, so as to continuously improve our services. Once again, I apologize to you for the inconvenience and discomfort you encountered during your stay, and I look forward to your massive. If there is a plan to come back to Guangzhou next time, I hope you can give us a chance to correct the mistake.

    We are sure to ensure that your stay is comfortable and enjoyable.

    Best regards

    Sheraton Guangzhou Hotel

  • Feel warm in winter
    FrederickY11
    Kokubunji, Japan | Dec 20, 2019 | Trip type: Business

    Camille, a very nice and funny reception staff, who gave me a impressive check-in experience.
    The location is very good for not only business but also a family trip. A lot of restaurants are around.The room is in good condition.

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear guest,

    Thank you for using Sheraton Guangzhou Hotel as your stay and sharing your stay with us. We are honored to be able to make your stay happy!

    We will uphold the concept of service first, is committed to providing you with warm, attentive, thoughtful service.

    We thank you once again for your support and affirmation, and we sincerely look forward to your family and friends coming again.

    Sincere

    Sheraton Guangzhou Hotel

  • Superb hotel in central area
    Jean M
    Paris, France | Dec 19, 2019 | Trip type: Business

    Excellent from the check in to the check out. The room are nice, beds are confortable, modern decoration. The gym is well equipped. And the outdoor swimming pool fantastic (25m)
    The staff is efficient and very nice

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear guest,

    Thank you for using Sheraton Guangzhou Hotel as your stay and sharing your stay with us. We are honored to be able to make your stay happy!

    We will uphold the concept of service first, is committed to providing you with warm, attentive, thoughtful service.

    We thank you once again for your support and affirmation, and we sincerely look forward to your family and friends coming again.

    Sincere
    Sheraton Guangzhou Hotel

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Guangzhou

    • Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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