Sheraton Hotel Guangzhou
(5/5 by China National Tourism Administration)

Nearby: Tianhe Sports Complex, Taikoo Hui, Tianhe city Mall, Zhujiang New City show on map

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Last booking: 2 hours ago

Ranked #18 Hotel in Guangzhou

Rated by 825 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Very good location"May 4, 2018
  • "Ouch Hard Beds!"May 4, 2018
  • "Amazing"May 3, 2018

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


Highlights of Sheraton Hotel Guangzhou

Recommended for family vacation

Family rooms as well as suites to suit the needs of families and business/corporate stays, making it a versatile hotel to stay in
Modern suites and facilities, making it easily accessible and family-friendly
Easy to communicate with staff - fluent English skills

Located near huge shopping complex - Tianhe City Mall

It is situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre
Modern restaurants such as Maan Coffee and RongJi restaurant would provide various cuisines to suit various diets

Free WiFi is available


7 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

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No booking fees. Best price guaranteed Availability at Sheraton Hotel Guangzhou


Room type # of guests in room  
Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

1 King Bed

Sleeps guests

Deluxe Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Grand Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 2 guests

Deluxe Twin Room

2 Single Beds

Sleeps 2 guests

Premium Room

1 King Bed

Sleeps 2 guests

Club Room, Multiple Beds

1 Double Or 1 Twin Bed

Sleeps 2 guests


We Shop Best Price for You

We always have the best discounts and offers on Sheraton Hotel Guangzhou

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 825 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.8 km (24.7 miles) drive (43 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Guangzhou

    • Located near huge shopping complex - Tianhe City Mall
  • No.208 Tianhe Road, Tianhe District, Guangzhou, China
      • Sport West Road
      • Tianhe Sports Complex
      • Zhujiang New City
      • Guangzhou Opera House
      • Taikoo Hui
      • Tianhe city Mall

Sheraton Hotel Guangzhou


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Parking (Limited Spaces)
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of meeting rooms - 5
    • Total number of rooms - 445
    • Number of buildings/towers - 1
    • Number of floors - 33
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Train Station Pickup (Surcharge)
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (Limited Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • 24-Hour Fitness Facilities
    • Kid's Pool
    • show more
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Connecting Rooms
    • show more
    • Crib
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Deep Soaking Bathtub
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Rainfall Shower
    • Pillow Menu
    • Pay Movies
    • LCD TV
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥193.00 ($30.19) per person (approximately)
      • ¥90.00 ($14.08) per day (rates may vary)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Guangzhou

  • Very good location
    Ata_Elyas
    Jeddah, Saudi Arabia | May 4, 2018

    The hotel is located in commercial district & a lot of shops are just few steps away.

    Also very close to one of the city tour bus stops.

    The service was very good & as spg member our room was upgraded to suite.

    Breakfast was good and they also have spa & nice swimming pool.

    Tip: most of taxi drivers don’t speak English, so ask the hotel to send you the hotel address in their language or print it or you may also call the hotel to explain to your driver or maybe request for airport pickup; the same applies in your local transportation, ask the concierge to write address for you.

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear Ata_Elyas,

    Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

    Best regards!
    Sheraton Guangzhou Management Team

  • Ouch Hard Beds!
    VeryBusyBeeUK
    Weybridge | May 4, 2018 | Trip type: Business

    The Pluses:
    1. Great location in Tianhe
    2. Competently managed, good service at reception, concierge and executive lounge
    3. The Food was repetitive and a little uninteresting but the Pasta Bar made up for it. That said, would have been nice to have crudites and a proper salad bar with nice dressings
    4. The first 2 rooms suffered from a smell of rising damp but the 3rd room offered was perfect and I am very grateful the hotel staff were accomodating
    The Improvement Points
    1. Stayed in an executive room which is smaller than other hotels I stayed in on this trip
    2. Executive Lounge was busy, tight fitting, extremely busy given this was phase 2 of the Canton Fair - it really needs extending
    3. The outer deck smoking area pervaded the lounge area tables nearby, making it an unpleasant eating experience.
    4. The bed I slept in was rock hard, to the point where I could not sleep in the same position for too long

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear VeryBusyBeeUK,

    Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

    Best regards!
    Sheraton Guangzhou Management Team

  • Amazing
    Doris C
    Malibu, California | May 3, 2018 | Trip type: Couples

    Amazing stay, well worth the money, and had booked for three nights, was arranged to pick up at the airport, amazing service, amazing food, very helpful staff

    by far the best place to stay in Gauagzhou,

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear Doris C,

    Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

    Best regards!
    Sheraton Guangzhou Management Team

  • Amazing
    Doris C
    Malibu, California | May 3, 2018 | Trip type: Couples

    Amazing stay, well worth the money, and had booked for three nights, was arranged to pick up at the airport, amazing service, amazing food, very helpful staff

    by far the best place to stay in Gauagzhou,

  • Luxury City Centre Hotel
    Parrotfish
    Hampshire, UK | Apr 28, 2018 | Trip type: Business

    I stayed here for 4 nights on business and had a wonderful stay.
    I booked the hotel car from the airport, was met well by the bell boy in the arrivals hall and the mercedes car turned up within a few minutes. However the traffic was bad (it was evening rush hour) and the driver was terrible - constantly on & off the power, switching lanes and driving like the other cars, badly!
    On arrival at the hotel, the bell boy took my bags from the car and I was checked in quickly at reception, joining the SPG rewards programme and was upgraded to a grade deluxe corner room on the 19th preferential floor. The room was beautiful with an enormous 6ft bed, desk & chair, chaise longue, walk in wardrobe and massive bathroom with automatic blinds, a free standing bath and screened shower and plenty of complimentary, good quality toiletries.
    Compliments to the maid service, who didn't move my stuff around but did clean thoroughly, although annoyingly they did also shut the full curtains each time!
    I also liked the labelled light switches which really helped me!
    The one downside was the traffic noise which was almost constant and visible from the 19th floor, better external sound proofing is needed but I didn't hear my neighbours at any time.
    I joined a colleague for club breakfast one day which was so busy and under staffed. The main buffet had a much better choice but was expensive so the last 2 days I went to Starbucks or Pacific Coffee (latter was much better!). I didn't have dinner or go to the bar at the Sheraton.
    I used the pool early one morning which was lovely, perfect temperature and deserted! The gym looked good but work was too demanding for me to use it this trip.
    On my last day I checked out, then went to work, came back at 5pm and requested a room to change in, but was just given the key to the public bathroom - having stayed 4 nights I expected a better service. However the bell boys were again great, handing over my case quickly, then taking it back for another 5 hours whilst I went shopping, before my hotel car back to the airport at 8pm. This was a better journey, bar having to stop at one of the toll booths to recharge the card.
    All in all a great stay and the proximity to my company's office means I'll stay again if I travel back to Guangzhou.

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear Parrotfish

    Thank you so much for your review and sharing your experience with us. We are sorry the some service did not meet your expectation and we will report it to related department for further investigation, as we would appreciate the chance to prevent similar situation from occurring.We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

    Best regards!
    Sheraton Guangzhou Management Team

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Guangzhou

    • Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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