Sheraton Hotel Guangzhou
(5/5 by China National Tourism Administration)

Nearby: Tianhe Sports Complex, Taikoo Hui, Tianhe city Mall, Zhujiang New City show on map

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Ranked #18 Hotel in Guangzhou

Rated by 825 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Great weekend special two-day rate"Aug 18, 2019
  • "Go live support"Aug 17, 2019
  • "Holiday - Excellent treatment"Aug 6, 2019

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


Highlights of Sheraton Hotel Guangzhou

Recommended for family vacation

Family rooms as well as suites to suit the needs of families and business/corporate stays, making it a versatile hotel to stay in
Modern suites and facilities, making it easily accessible and family-friendly
Easy to communicate with staff - fluent English skills

Located near huge shopping complex - Tianhe City Mall

It is situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre
Modern restaurants such as Maan Coffee and RongJi restaurant would provide various cuisines to suit various diets

Free WiFi is available


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Room type # of guests in room  
Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

1 King Bed

Sleeps guests

Deluxe Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Grand Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 2 guests

Deluxe Twin Room

2 Single Beds

Sleeps 2 guests

Premium Room

1 King Bed

Sleeps 2 guests

Club Room, Multiple Beds

1 Double Or 1 Twin Bed

Sleeps 2 guests


We Shop Best Price for You

We always have the best discounts and offers on Sheraton Hotel Guangzhou

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 825 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.8 km (24.7 miles) drive (43 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Guangzhou

    • Located near huge shopping complex - Tianhe City Mall
  • No.208 Tianhe Road, Tianhe District, Guangzhou, China
      • Tiyu West Road
      • Tianhe Sports Complex
      • Zhujiang New City
      • Guangzhou Opera House
      • Taikoo Hui
      • Tianhe city Mall

Sheraton Hotel Guangzhou


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Parking (Limited Spaces)
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of meeting rooms - 5
    • Total number of rooms - 445
    • Number of buildings/towers - 1
    • Number of floors - 33
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Train Station Pickup (Surcharge)
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (Limited Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • 24-Hour Fitness Facilities
    • Kid's Pool
    • show more
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Connecting Rooms
    • show more
    • Crib
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Deep Soaking Bathtub
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Rainfall Shower
    • Pillow Menu
    • Pay Movies
    • LCD TV
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥193.00 ($30.19) per person (approximately)
      • ¥90.00 ($14.08) per day (rates may vary)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Guangzhou

  • Great weekend special two-day rate
    KodoDrummer
    Yekaterinburg, Russia | Aug 18, 2019 | Trip type: Business

    I arrived on a weekend when great two-day discounted prices were being offered. The hotel is in a great location, adjacent to TeeMall and within a few blocks of Guangzhou’s best shopping malls. I got an upgraded two room suite with Club Lounge access. Club Lounge staff members were friendly and helpful. The weekend discounted rate was about 12% lower than my corporate discounted rate ( which is not unusual for weekends).

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear guest,

    Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good facilities and service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

    Best regards!
    Sheraton Guangzhou Management Team

  • Go live support
    balajiRao r
    Aug 17, 2019 | Trip type: Business

    Sheraton is very nice. Attendee Madix is very helpful and have good attitude on visitors. Breakfast hours could have been increased till 11.00. Hotel look and feel, view all good. No negatives at this point as I see all good.

    SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear guest,

    Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good facilities and service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

    Best regards!
    Sheraton Guangzhou Management Team

  • Holiday - Excellent treatment
    BL_Trip
    Shanghai, China | Aug 6, 2019 | Trip type: Solo travel

    Even I have been travelling a lot the last years I normally never give reviews; but this time I do an exception.

    The service, help and care taking I always receive within the Marriott Bonvoy Group of Hotels is second to none (currently Platinum Elite).

    Last week I arrived at Sheraton Guangzhou Hotel and all was again great no matter which area I entered.

    When this is said I will single out Anna Zheng (郑珏婷) for special praise due to her extraordinary performance and services. She did much more than you can expect of an already good employee.

    Add to this that it is in fact the second time I am in this hotel this year and on the first occasion Anna already stood out and did this bit extra for the guests. In fact one of the reasons I chose the same hotel again. Awesome ⭐️

    With this I want to say thanks to all and I hope one day to be back.

    Keep up the good work.

    SheratonGuangzhou, Guest Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear guest,

    Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good facilities and service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

    Best regards!
    Sheraton Guangzhou Management Team

  • Amazing services
    Karen T
    Aug 3, 2019 | Trip type: Family

    My family of four stayed at this hotel 2 nights and also stayed at Marriott GZ 5 nights in July, how i wished i can find a review that compare the 2 hotels. So here is my experience and some thoughts.

    SGZ has much better customer service and status recognition. As a diamond member we got upgraded to lounge floor and my teenage children have the privilege access to the EL. At Marriott I was assigned to a regular floor in connected room, the teens have no access to EL. They were very disappointed.

    Buffet/EL at SGZ are better and more selection. MGZ lounge is smaller, buffet quality not as good.

    Swimming pool at SGZ is roof top with panoramic view especially in the evening. Swimming pool at MGZ is indoor, chlorine smell is very strong inside.

    Both hotel is very close to each other, clean and comfortable, close to the same malls.

    SheratonGuangzhou, Guest Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear Karen,

    Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good facilities and service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

    Best regards!
    Sheraton Guangzhou Management Team

  • Hotel experience
    taovisitor
    China | Aug 3, 2019 | Trip type: Business

    I usually have 2-3 trips to China each year. Sheraton Guangzhou is my favorite hotel in town. Location is ideal with easy access to subway and a large mall in the same building.
    Service is superb, always greeted by staff from bell service and concierge. The staff of Sheraton Club on the top floor is fantastic: Rita, Anna, Sumen, I cey are very courteous and helpful, most likely the room arrangement is ready when I arrive.
    Surprisingly it's very crowded over the weekend, unlike most business hotels. I was told it's also a favorite stop for folks from nearby cities.

    SheratonGuangzhou, Guest Relations Manager at Sheraton Guangzhou Hotel, responded to this review

    Dear guest,

    Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good facilities and service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

    Best regards!
    Sheraton Guangzhou Management Team

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Guangzhou

    • Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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