Pullman Hotel Guangzhou Airport
(4.5/5 by China National Tourism Administration)

Nearby: Guangzhou Baiyun International Airport, Guangzhou North Railway Station show on map

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Ranked #1 Hotel in Guangzhou

Rated by 2,723 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good Hotel Close to the Airport"Dec 5, 2019
  • "Great"Dec 2, 2019
  • "Pullman Guangzhou hotel"Nov 28, 2019

Main Features

  • Breakfast

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center


Highlights of Pullman Hotel Guangzhou Airport

Friendly energetic service for a memorable experience

Spacious clean rooms to make your stay hassle free
Delicious mouthwatering delicacies to quench your taste buds
Multi lingual skilled staff – speaks English, French, German, Russian and Chinese

Guangzhou Baiyun airport is just a 5min walk from the hotel

Airport south subway station is just 4min away to give you easy access to explore other destinations

Free WiFi, Free Parking

Open Internet: can access Facebook, Google, Youtube in China


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Room type # of guests in room  
Deluxe Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests

Superior Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Deluxe Twin Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Superior Twin Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Junior Suite

1 King Bed

Sleeps 2 guests

Executive Twin Room

2 Single Beds

Sleeps 2 guests


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Over 2,723 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


0.7 km (0.4 miles) drive (2 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Pullman Hotel Guangzhou Airport

    • Guangzhou Baiyun airport is just a 5min walk from the hotel
  • Baiyun International Airport, Renhe Town, Guangzhou, China
      • Guangzhou Baiyun International Airport
      • Airport South

Pullman Hotel Guangzhou Airport


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 3
    • Number of meeting rooms - 9
    • Number of buildings/towers - 1
    • Total number of rooms - 460
    • Number of floors - 7
    • Airport Transportation
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 1600
    • Conference space size (feet) - 17222
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Spa
    • Tennis on Site
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Outdoor Pool
    • Russian
    • English
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Extra Bed Available
    • In-Room Safe
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Climate Control
    • Satellite TV Service
    • Coffee/Tea Maker
    • Room Service
    • In-Room Massage Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥147.20 ($23.03) per person (approximately)
      • ¥322.00 ($50.37) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Pullman Hotel Guangzhou Airport

  • Good Hotel Close to the Airport
    Camper34675557635
    London, United Kingdom | Dec 5, 2019 | Trip type: Couples

    I have used this hotel 5 or 6 times now and its really convenient for the airport, particularly Terminal 1 and there is a regular shuttle bus to Terminal 2; the rooms are a good size and there a couple of good restaurants inside the hotel.

  • Great
    659waikitc
    Dec 2, 2019 | Trip type: Family

    A week ago we stayed one night in the hotel prior transit to Hong Kong. The decorations were good but more towards Chinese style! It’s spacious . The room size is enough for two . Bathroom with glass wall separating the sleeping room . The water was medium in strength and hot. The mattress was firm and comfrey . The air conditioner was adjustable with little response!The staffs were helpful. We had dinner in the Chinese restaurant in where the foods were not bad but a little bit salty . I expected high standard eating in Guangzhou ! The location is great just opposite to Terminal 1 and there’s free shuttle to T2, 5-10 min.

    Pullmangzbyairp, Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

    WangYang

    Dear Guest,

    We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport.

    It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
    Thank you so much for your feedback and we will do our best to improve it.
    We will pay more attention to food quality and I already spoken to our executive chef about this, and we will be adjusting the recipe. We assure you that this Incident will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

  • Pullman Guangzhou hotel
    Globalghumakkad
    Nov 28, 2019 | Trip type: Business

    English speaking staff. Very comfortable rooms great pillows and incredibly helpful staff. Never have I seen such efficient and customer centric behaviour in any hotel across the world that I have stayed in and that is saying something because I have stayed in more than 300 hotels across 35 plus countries.

    Pullmangzbyairp, Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

    Dear Guest

    Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
    Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13 don’t forget when you come from the Arrival please use the escalator and go up one level and ask at Information desk for exit 12-13 where you also see our Pullman Hotel Name.
    We also have free pick up service please mention this service when you make your booking so some of our attentive team will pick up at the Arrival hall.
    Don’t forget our white Golf buggy standing outside the Exit 12-13 which can help you with your luggage.
    All our Guest Rooms are European standard and have the Pullman bed with super comfy pillows and two legs pillows for a good rest after a long flight.
    The air conditioning system is up to standard and the shower room has separate tub and rain shower.
    All Guest Rooms give you enough space to do your business or leisure Activities.
    For your next arrival don’t forget our Touch Spa at the third floor West wing with our amazing Swimming pool and Fitness lounge which is open from 6:00am in the morning till 22:00pm at night..
    Thank you for recommending our Pullman Hotel for all Trip Advisor visitors and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel.

    Sincerely,
    WangYang
    Guest Experience Manager
    My E-mail = qamgr@pullmanguangzhou.com
    Easy Booking = info@pullmanguangzhou.com
     “BEST AIRPORT HOTEL IN CHINA 2019 AWARD BY SKYTRAX”

  • Pullman Guangzhou hotel
    Globalghumakkad
    Nov 28, 2019 | Trip type: Business

    English speaking staff. Very comfortable rooms great pillows and incredibly helpful staff. Never have I seen such efficient and customer centric behaviour in any hotel across the world that I have stayed in and that is saying something because I have stayed in more than 300 hotels across 35 plus countries.

  • Relaxing Stay
    Dublingirl52
    South-East England | Nov 25, 2019

    My husband and I stayed for 11 nights in an executive room on the 3rd floor.
    Our room was spacious and clean with a large comfortable bed - so we slept well throughout our stay. We were near the roof garden where we enjoyed relaxing and enjoying the warm sun.

    The breakfast buffet in the executive lounge had a wonderful choice of food to suit all tastes. We often asked for omelettes and these were fluffy - just perfect, in fact. The servers were all helpful and friendly.

    In fact, the staff everywhere were hardworking and courteous. Special mention to Lisa in Reception and Eva and Carry in the Société lounge/bar.

    So why only 4 stars not 5? Well, after a very long flight, we were looking forward to relaxing in and by the pool. We could not believe how cold the water was. In addition, the area around the pool was rather spartan and uninviting. Menus were on the table for soft drinks etc, but when I requested one, I was told they do not serve anything by the pool. So why display a menu then?

    That said, the gym and sauna were fine.

    To sum up our stay, I recommend this hotel - so near the airport (we had a member of staff to meet us in arrivals). It's a bit of a trek into the city centre, but the metro is easy to use, frequent, clean and cheap. We usually bought a one day pass at 20 yuan each.

    If we return to Guangzhou, we would love to stay at the Pullman again.

    Pullmangzbyairp, Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

    Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We already share your review with relevant departments to take immediately Action and to investigate how this could happen. We will pay more attention to staff training meanwhile will donduct more inspection by management in order to provide excellent service to all guests.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Pullman Hotel Guangzhou Airport

    • Pullman Guangzhou Baiyun Airport – an innovative airport hotel for upscale business travelers.Located in the central area of the Guangzhou Baiyun Airport and only a 30-second walk from the Departure Hall and a 30-minute metro ride to city centre, this modern hotel provides 460 exquisitely furnished rooms and suites,5 unique restaurants and bars offering sumptuous cuisine, the magnificent Concorde Ballroom and 10 flexible meeting rooms equipped with advanced hi-tech facilities. You can dispel the fatigue after a busy day in Fitness Center or Outdoor Swimming Pool or rejuvenate with a relaxing spa in Touch SPA. Every guest can relax and enjoy themselves in a calm and caring environment in Pullman Guangzhou Baiyun Airport.

    • Pullman Guangzhou Baiyun Airport Hotel Guangzhou
    • Accor Guangzhou Baiyun Airport
    • Novotel Guangzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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