Sheraton Hotel Guilin
(4.5/5 by China National Tourism Administration)

Nearby: Jingjiang Royal Residence, Guilin Central Square, Fubo Hill show on map

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Last booking: 13 hours ago

Ranked #1 Hotel in Guilin

Rated by 1,448 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Enjoyable stay"Sep 15, 2018
  • "Breakfast was wonderful"Sep 14, 2018
  • "Dated but good location, clean and comfy rooms"Sep 8, 2018

Main Features

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center


Highlights of Sheraton Hotel Guilin

Strategically Located to balance mother nature and the urban life style

Comes with spacious rooms equipped with all the facilities to make your stay an enjoyable one night
Hotel has a notable reputation due to their good customer service
The rooms give you a magnetic view of the mountains

Experience the Local cuisines and satisfy your taste buds

Have a great shopping experience in City plaza
The surrounding shopping malls will give you a shopping experience to remember
The surrounding restaurants do offer mouthwatering delicacies

Fully equipped business center for the business people like Free WiFi, Free Parking and meeting facilities


3 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

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Room type # of guests in room  
Classic Room

2 Single Beds

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Elegant Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Premium Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Deluxe Suite

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)


We Shop Best Price for You

We always have the best discounts and offers on Sheraton Hotel Guilin

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 1,448 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.4 km (18.2 miles) drive (39 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Guilin

  • No.15 Bin Jiang Nan Road, Guilin, China
      • Guilin Railway Station
      • Lijiang Folk Customs Garden
      • Folded Brocade Hill (Diecai Hill)
      • Jingjiang Wangcheng City
      • Smile Hall Shopping Center
      • Department Store (Zhongshan Road)
      • South City Department Store (Lijiang road)

Sheraton Hotel Guilin


What's In the Hotel

    • Free WiFi
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Number of meeting rooms - 10
    • Number of restaurants - 3
    • Total number of rooms - 408
    • Number of floors - 6
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • show more
    • Multilingual Staff
    • Childcare
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Hair Salon
    • Number of bars/lounges - 2
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Extra Bed Available
    • show more
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Free Local Calls
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • LED TV
    • Refrigerator
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥130.00 ($20.34) per person (approximately)
      • ¥250.00 ($39.11) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Guilin

  • Enjoyable stay
    MixMasterMoll
    Solihull | Sep 15, 2018 | Trip type: Couples

    This hotel is an excellent base for exploring the area. Our private tour guide picked us up every day and we were not too far from everything we wanted to see.

    Shopping and eating area out the back of he hotel. We went out for food/drinks in he evening as the hotel bar was not very lively.

    We had a lovely room over looking the river. Agree that is a little dated in places but you can’t expect every hotel to be brand new. Everything was clean and bathroom had plenty of toiletries. Hairdryer lacks power but they all seem to in China.

    Pool was lovely and deep, good temperatures and quiet. Would be nice in any updates to the hotel if they could put a jacuzzi outside.

    Exec lounge had plenty of food but they do not replace the soft drink cans so it is a bit of a let down but some thing they can fix easily.

    Altogether would say it is the best hotel in town from what I saw of the others I looked around in town.

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear Guest,

    Thank you for taking the time to tell us about your experience at our hotel. We are glad to hear that you enjoyed your stayed with us. Regarding your dissatisfied experience, we would like to express our sincere apologies for that, we did plan to change all hairdryer, we changed a part, about the room temperature and club lounge food, I have informed Enginering Manager and Club lounge Manager to improve it. Thank you so much for your comment. Hope that you will give us the opportunity to better serve you in the near future.

    Elena Peng

  • Breakfast was wonderful
    YVR-BTR-BRC
    San Carlos de Bariloche, Argentina | Sep 14, 2018 | Trip type: Couples

    We flew from Hangzhou to Guilin for a mini break and took advantage of our elite status by booking at the Sheraton. While somewhat dated, the hotel staff were professional, our free upgrade to a junior suite was a nice touch and everything was in good working order.

    While not big on breakfast buffets ... we had a pleasant surprise of the most mouth watering watermelon we’ve ever eaten, tastebud tantalizing passion fruit and the lady working the fried egg station was a machine (meaning she was producing perfect eggs at a breakneck speed which was something to behold).

    Ask for cappuccino if that’s what you like, otherwise drip coffee is the standard when ordering a coffee.

    The location was great for our staging in and out of the region and we wouldn’t hesitate to return to this hotel for excellent access along the promenade of the Li River.

    We organized a one-way river cruise at the tour operator desk near reception. This was FANTASTIC. The guide “Jeff” gathered us at 08:00 to board the coach and we made one stop at the Shangri-La to pick up the rest of the guests.

    The coach was clean, comfortable and well driven, plus the live commentary in English and Mandarin by “Jeff” was humorous, informative and fun. After a 50 minute transfer to the port, we cleared security and boarded our vessel which was very comfortable.

    Instead of doing a return trip we looked at options to stay in Yangshuo County for a couple nights and thoroughly enjoyed that.

    Thanks Sheraton for being our jumping off point to exploring Guilin. We will be back with friends.

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear guest,

    Thank you for sharing this lovely review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of my team.

    On behalf of the whole team here at the Sheraton Guilin Hotel we hope to welcome you back in the very near future!

    Elena Peng

  • Dated but good location, clean and comfy rooms
    yeonghaur
    Singapore, Singapore | Sep 8, 2018 | Trip type: Family

    We stayed for 1 night. Hotel is well located. By the river. 10-15 min walk to Elephant Hill Park and Twin Pagodas lake. Lots of eateries around.

    Room is dated but still clean and comfy. Buffet breakfast is good.

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear Guest,

    Thank you for taking the time to tell us about your experience at our hotel. We are glad to hear that you enjoyed our breakfast and our location. And we do have plan to refurbish all room. Thank you for taking the time to share your thoughts regarding this issue. On behalf of the whole team here at the Sheraton Guilin Hotel we hope to welcome you back in the very near future!

  • Good hotel - not as bad as some reviews but could be better
    BaltoBalto
    New York | Sep 2, 2018

    Our rooms (2) were large and didn’t feel as dated as some of the other reviewers reported. In fact, the bathrooms appeared to be newer. Front desk/lobby staff were great. Pool (outdoor) was nice too. Breakfast buffet food was awful - stay away! And the tour desk operator was somewhat clueless. Overall, good experience but not the best on our China trip.

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear Guest,

    Thank you for choosing Sheraton Guilin and sharing your review on Trip advisor.
    Regarding your breakfast experience, could you tell us more detail suggest and we will try our best to improve it. We would like to express our sincere apologies for not being able to meet your expectations on this occasion.
    Thank you once again and if travel brings you back to Guilin in the future, we hope that we will have the pleasure of welcoming you back to us at Sheraton Guilin.

  • Doesn't deserve the Sheraton name
    Negrotony
    Argerntina | Aug 25, 2018 | Trip type: Couples

    I booked this hotel because I thought it was the best hotel in Guilin. It may be, but don't expect much. Location is very good, by the river and in the center of town. The hotel needs a serious upgrade. Everything looks and feels very, very dated. Though the shower was good and the bathroom was clean. Rugs are in such a condition that you don't dare to walk barefoot. Breakfast is surprisingly good.

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear Guest,

    Thank you for taking the time to tell us about all your at our hotel. I'm very glad to hear that you enjoy our location and breakfast. Regarding your room experience, we would like to express our sincere apologies for not being able to meet your expectations on this occasion, we do have plan to replace all room carpet, curtain etc, and corridor remould. Hope that you will give us the opportunity to better serve you in the near future! Hope that you will give us the opportunity to better serve you in the near future.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Guilin

    • The Sheraton Guilin Hotel (Guilin Xilaideng Fandian) is 30 km (18.5 mi) from Guilin Liangjiang International Airport, located in the city center at the West bank of the Li River, within walking distance of Elephant Trunk Hill and Fubo Hill.

      This five-star deluxe city hotel boasts well-equipped rooms and suites with breathtaking views of the Li River and hotel garden. All rooms have individually-controlled heating and air-conditioning, international direct dial telephones, mini-bars, LCD flat-panel televisions, Sheraton Sweet Sleeper Beds and high-speed Internet access.

      The hotel has four restaurants and bars providing a range of cuisine, from authentic Western and Oriental to local specialties. There are also ten multipurpose rooms that can cater to any meeting, conference or banquet for ten to 240 guests.

      Guests can take advantage of the health club and gymnasium, or may wish to relax in the whirlpools and visit the shopping arcade. For those wishing to take a dip in the pool, the poolside Snackbar is a perfect place to have some light refreshments.

    • Sheraton Guilin
    • Guilin Sheraton
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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