Sheraton Hotel Guilin
(4.5/5 by China National Tourism Administration)

Nearby: Jingjiang Royal Residence, Guilin Central Square, Fubo Hill show on map

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Last booking: 8 hours ago

Ranked #1 Hotel in Guilin

Rated by 1,448 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Sheraton Guilin hotel"May 16, 2018
  • "Excellent Location"May 14, 2018
  • "Good room and location"May 13, 2018

Main Features

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center


Highlights of Sheraton Hotel Guilin

Strategically Located to balance mother nature and the urban life style

Comes with spacious rooms equipped with all the facilities to make your stay an enjoyable one night
Hotel has a notable reputation due to their good customer service
The rooms give you a magnetic view of the mountains

Experience the Local cuisines and satisfy your taste buds

Have a great shopping experience in City plaza
The surrounding shopping malls will give you a shopping experience to remember
The surrounding restaurants do offer mouthwatering delicacies

Fully equipped business center for the business people like Free WiFi, Free Parking and meeting facilities


1 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

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Room type # of guests in room  
Classic Room

2 Single Beds

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Elegant Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Premium Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Deluxe Suite

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)


We Shop Best Price for You

We always have the best discounts and offers on Sheraton Hotel Guilin

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 1,448 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.4 km (18.2 miles) drive (39 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Guilin

  • No.15 Bin Jiang Nan Road, Guilin, China
      • Guilin Railway Station
      • Lijiang Folk Customs Garden
      • Folded Brocade Hill (Diecai Hill)
      • Jingjiang Wangcheng City
      • Smile Hall Shopping Center
      • Department Store (Zhongshan Road)
      • South City Department Store (Lijiang road)

Sheraton Hotel Guilin


What's In the Hotel

    • Free WiFi
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Number of meeting rooms - 10
    • Number of restaurants - 3
    • Total number of rooms - 408
    • Number of floors - 6
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • show more
    • Multilingual Staff
    • Childcare
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Hair Salon
    • Number of bars/lounges - 2
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Extra Bed Available
    • show more
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Free Local Calls
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • LED TV
    • Refrigerator
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥130.00 ($20.34) per person (approximately)
      • ¥250.00 ($39.11) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Guilin

  • Sheraton Guilin hotel
    Vivian F
    May 16, 2018 | Trip type: Family

    The hotel is average at best. There was a smell in the corridors. We had issues with the air conditioning in our room. The cleaning lady was older with a permanent scowl on her face. The extra bed that I booked months prior was hard and not comfortable. The concierge did his best to find us a more cooler room. Which we moved to with little help form the scowling cleaning lady.

    Next time I would stay in Yangshuo, which is so much cuter than the larger Guilin.

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear Guest,

    Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Consider the information security, Hotel can not get your information to investigate this cause, could you email it and we will try our best to give you the reasonable compensation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.

    Elena Peng
    Online Sales Manager
    peng.elena@sheraton.com

  • Excellent Location
    London_John_Jane
    London, Canada | May 14, 2018 | Trip type: Couples

    Stayed for 3 nights as part of a tour. While the hotel is a little older and somewhat dated in areas, it was still perfectly adequate, clean and had good service. Breakfast was fine and filling. The main plus side is the hotel location - right near the river and near to pedestrian area/market. Very safe at night and within a few blocks of the Guilin night canal cruise (well worth it). In the morning, it was great to stroll along the riverside seeing fishermen, and many dancers of all ages. Great fun. Would recommend based primarily on its location.

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear guest,

    Thank you for sharing this excellent review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of my team.

    On behalf of the whole team here at the Sheraton Guilin Hotel we hope to welcome you back in the very near future!

  • Good room and location
    Sam P
    May 13, 2018 | Trip type: Couples

    At first we were a little worried as there was a wedding happening? However they had cleared everything away by about 21:30. We were upgraded to club and received some free drinks. Which was nice, we were also invited to the club lounge for snacks, not so good as there wasn’t really anything to eat as the buffet had been ransacked by other guests. On the room side ours was great, nice bed and view of the river.

    When it came to breakfast, things did fall apart, there were a few annoyed guests as they had far too many people dining. The woman controlling things had simply lost control. We ended up sharing a table with a random Chinese’s guy, which was fine until he started slurping his food, it was a little off putting when you’re trying to eat. The pancakes were excellent! So load up on them!

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear Sam P,

    Thank you for choosing Sheraton Guilin and sharing your review on Trip advisor. We'd like to see you are satisfied with the our room of our hotel. Regarding your club lounge and breakfast experience, we would like to express our sincerely apologies for not being able to meet your expectations on this occasion. I will send you comment to our Food&beverage director to improve it, thank you so much for your review. Thank you once again and if travel brings you back to Guilin in the future, we hope that we will have the pleasure of welcoming you back to us at Sheraton Guilin.

    Elena Peng

  • Fine.
    darwinmoore
    Houston | May 6, 2018 | Trip type: Couples

    Location is best attribute, near pedestrian street and easy walking distance to lake. Hotel room.is comfortable, while public spaces appear a bit tired. Not the best breakfast for westerners and it gets really crowded.

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear Guest,

    Thank you for your review on Trip advisor. We are glad to hear that you enjoyed your stay in our hotel, you had a comfortable room, our location. We are sorry that your breakfast experience did not meet your expectations, please allow me to express my sincerest apologies, and I will inform F&B department to improve this situation. Hope that you will give us the opportunity to better serve you in the near future!

  • The very 1st memorable impression
    DwarlocK
    Apr 14, 2018 | Trip type: Family

    Sheraton Staff always lives up to the Sheraton Brand. Service industry might not seem easy but a thumbs up to those who always make a difference. Thus, hope this review would recognise those unsung heroes who make my stay worth remembering. Avon from the front office team, Cici Huang and Li Hongfeng from the F&B dining area team and the team of bellman. Despite the crowd and busy occupancy, I appreciate you guys in keeping your cool, being friendly at all times and offering assistance whenever required. I hope all of you are well-rewarded for your efforts. Keep up the good work!

    SheratonGuilin-EP, 经理 at Sheraton Guilin Hotel, responded to this review

    Dear DwarlocK,

    Thank you for sharing this excellent review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of my team. On behalf of the whole team here at the Sheraton Guilin Hotel we hope to welcome you back in the very near future!

    Elena

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Guilin

    • The Sheraton Guilin Hotel (Guilin Xilaideng Fandian) is 30 km (18.5 mi) from Guilin Liangjiang International Airport, located in the city center at the West bank of the Li River, within walking distance of Elephant Trunk Hill and Fubo Hill.

      This five-star deluxe city hotel boasts well-equipped rooms and suites with breathtaking views of the Li River and hotel garden. All rooms have individually-controlled heating and air-conditioning, international direct dial telephones, mini-bars, LCD flat-panel televisions, Sheraton Sweet Sleeper Beds and high-speed Internet access.

      The hotel has four restaurants and bars providing a range of cuisine, from authentic Western and Oriental to local specialties. There are also ten multipurpose rooms that can cater to any meeting, conference or banquet for ten to 240 guests.

      Guests can take advantage of the health club and gymnasium, or may wish to relax in the whirlpools and visit the shopping arcade. For those wishing to take a dip in the pool, the poolside Snackbar is a perfect place to have some light refreshments.

    • Sheraton Guilin
    • Guilin Sheraton
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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