Shangri-La Hotel Guilin
(5/5 by China National Tourism Administration)

Nearby: Zhongshan Middle Road Yeshi Street, Lijiang Folk Customs Garden show on map

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Ranked #2 Hotel in Guilin

Rated by 931 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Exceeded all my expectations"Sep 15, 2018
  • "A largely excellent stay"Sep 7, 2018
  • "Good, satisfying experience"Sep 7, 2018

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Shangri-La Hotel Guilin


Room type # of guests in room  
Deluxe Room

2 Twin Beds

Sleeps 2 guests (up to 1 child)

Horizon

2 Twin Beds

Sleeps 2 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 4 guests (up to 1 child)


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Over 931 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Local Guide

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  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

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  • Cultivate better business relations through advice on appropriate behavior
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  • Immerse yourself in Chinese customs and culture for a richer

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How to get to the hotel?


42.4 km (26.3 miles) drive (38 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Guilin

  • No.111 Huan Cheng Bei Er Road, Guilin, China
      • Guilin North Railway Station
      • Laorenshan (Old Man Hill)
      • Seven Star Park (Qixing Gongyuan)
      • Lijiang Folk Customs Garden
      • Folded Brocade Hill (Diecai Hill)
      • Zhongshan Middle Road Yeshi Street

Shangri-La Hotel Guilin


What's In the Hotel

    • Free WiFi
    • Gift Shop
    • Smoke-free Property
    • Elevator
    • Computer Station
    • Porter & Bellhop
    • Lobby Television
    • Number of meeting rooms - 7
    • Number of restaurants - 2
    • Total number of rooms - 449
    • Number of buildings/towers - 1
    • Number of floors - 7
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • show more
    • Childcare (Surcharge)
    • Free Childcare
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Kid's Pool
    • Kids' club (Surcharge)
    • Kids' club (Surcharge)
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Game Room
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Poolside Bar
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Outdoor Pool
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Free Local Calls
    • Access via Exterior Corridors
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Hypo-Allergenic Bedding
    • LCD TV
    • Premium TV Channels
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥140.00 ($21.90) for adults and ¥70.00 ($10.95) for children (approximately)
      • ¥500.00 ($78.22) per vehicle (one way)
      • ¥345.00 ($53.97) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Shangri-La Hotel Guilin

  • Exceeded all my expectations
    retiredhaha
    Oahu, Hawaii | Sep 15, 2018 | Trip type: Couples

    We arrived here three days ago and this would be our last evening here before heading to Nanjing. On the day of our early arrival, we were ushered to the Horizon Club immediately and the staff really made the difference by taking care of everything in an expeditious manner. Our room located on the sixth floor is spacious with a beautiful scenery; decor of the room is very nice and elegant. For the next two days, we arranged our travel with the hotel, which although we paid little more, but it came with impeccable service with peace of mind. We utilized the gym and pool at the premises, and it is adequate with decent service. We had breakfast at the Horizon Club and the service was personal and courteous. We also tried the breakfast at the lobby, which the food is up to the par, and the staff is still attentive. We had the afternoon tea at the lobby; the service was bit disorganized, but the staff still maintains a standard while serving the guests. The hotel ground has a mini zoo and two outdoor pools; one for the kids and everything was kept in a organized and meticulous manner. We really enjoyed our stay at this particular establishment due to the excellent service provided by the staff at the Horizon Club. Much kudos to Ms. Daisy Chen, her professional really impresses us; she is truly an asset to the Shangri-la organization. If I ever travel to Guilin again, this hotel would definitely be my first choice.

    Compass745031, General Manager at Shangri-La Hotel Guilin, responded to this review

    Dear value guest,

    Thank you for your recent stay at Shangri-La Hotel, Guilin.

    It is appreciated to receive your feedback with encouraging comments.

    Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are proud to receive your encouraging comments which will be passed to Ms. Daisy Chen accordingly who exemplified the standard of Shangri-La caring, personal service for which we are striving for. Your feedback is a great deal of encouragement which has been helped her to increase more confidence in future work.

    Once again, thank you for your kind comments and stay with us in Guilin. We sincerely hope that we will have the opportunity to welcome you back to Shangri-La Hotel, Guilin in the future.

  • A largely excellent stay
    Emma S
    London, United Kingdom | Sep 7, 2018 | Trip type: Solo travel

    I stayed at the Shangri-La Guilin for 6 weeks in July/August.

    Rooms
    I stayed in a horizon room on the 6th floor and I would say that it was well worth the additional expense. By choosing a horizon room you can have breakfast on the 6th floor which is a much nicer place to eat than in the ground floor restaurant. From 5pm each evening there is also a complimentary buffet on the 6th floor, which has more than enough selection of food to have as dinner. Drinks (non-alcoholic) are also complimentary all day long too. The rooms are undoubtedly a little dated, but I wouldn’t let that put you off. They have everything you might need and the beds are unusually comfy by Chinese standards. My room had a king size bed, ample hanging space, a very large desk and a sofa with coffee table. The bathrooms are also well appointed with a large bath and separate shower. They also have a large basin unit with more than enough space for toiletries, make up etc. The air-conditioning works really well and is relatively quiet. The housekeeping standards are also generally good and fresh fruit is delivered each day.

    The staff on the horizon room floor are amazing and were incredibly helpful and also have a generally good level of English. They are an invaluable resource for information about where to eat, to go and how to get there. Nothing is too much trouble and they made my stay so much more pleasant.

    Restaurants
    There are two restaurants and one cafe at the hotel. The main restaurant is somewhat of a scrum down. But the food is generally very good, its an international buffet style restaurant and should have something for everyone. They also have a small selection of food specifically catering for children (chicken nuggets, pizza, fries etc). So even fussy eaters will find things that they will like, and lots of non-Chinese dishes, if that’s your thing.

    The Shang Palace is also good. At lunchtimes they offer a dim sum buffet, dim sum a la carte and a normal a la carte menu. I always ordered off the dim sum a la carte menu as it is a fraction of the cost of the normal a la carte menu and I think its much nicer too! Dishes on the dim sum a la carte menu start from around 20RMB whereas the main menu is around 80RMB. As stated in my tips for the hotel, definitely book if you want to eat at this restaurant.

    There is also a cafe called the Shang Bakery which offers mostly cakes and bread ,but also ice cream at a fraction of the cost of the ones in the main lobby.

    Amenities
    The hotel has some nice gardens which you can walk around, every morning there is tai chi which you can join in with and there is also a children’s playground. There is a nice indoor pool (you have to wear a swimming hat, so bring your own if you don’t want to share) and a nice outdoor pool. The outdoor pool, however, doesn’t open until 3pm, which is a bit annoying. There is a Walmart close to the hotel (20 mins walk, or a 5 minute bus ride on the number 302/32 or you can just get a taxi) if you’ve forgotten to bring anything. There aren’t really any restaurants that I could recommend that are really close to the hotel, but I by no means tried all of them, so perhaps there are some hidden gems! There is also a Bird and Flower Market 5 mins walk from the hotel which is a fun place to visit if you have a spare few hours. They have hundreds of plants and beautiful flowers as well as some stores that sell beautiful vases, plates, bowls etc.

    General consensus

    All in all, I would recommend this hotel. It's undoubtedly the best hotel in Guilin. That being said, don’t expect it to be of the same standard as Shangri-La’s in Europe.

    Tips for the hotel
    If you would like to eat at the Shang Palace, I would recommend booking as it gets very busy at weekends and even at lunchtimes during the week. So in order to avoid disappointment, I would book for any meal you want to have there.

    The cash machine/ATM by the Shang Palace does not take international cards, but the ATM by the Li Restaurant does.

    The outdoor swimming pool doesn’t open until 3pm each day. If you are a keen sunbather this might not be the hotel for you. However, the indoor pool is open all day.

    The hotel does offer tours, but they are often booked up in advance. I took several tours with Trippest Guilin, who were excellent and I couldn’t recommend them highly enough. Although expensive, they were worth every penny.

    If you are after ice cream I would recommend buying it from the Shang Palace bakery where it costs just 20 RMB opposed to in the lobby where the Hagan Das costs 55RMB.

    If you get peckish there is a small shop (near the kids club, in one of the wings of the hotel) that sells drinks and snacks for much cheaper prices than at the hotel itself.

    There is a pharmacy located nearby to the hotel. Just go out of the hotel, cross the road at the zebra crossing and turn left. Although, it should be noted that they don’t speak English. So, it is definitely worth downloading Pleco, whilst in Guilin.

    Compass745031, General Manager at Shangri-La Hotel Guilin, responded to this review

    Dear value guest,

    Thank you for staying at our hotel and sharing your positive and such detailed comments. We are glad to hear you enjoyed our guestrooms and restaurants. As for your comment on the operation time of the outdoor pool, we have already passed it to the Health Club for record. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area in downtown), making you feel like you are in the corner of paradise. Without leaving the hotel, you can enjoy various local snacks at the “Food Booth” in the lobby and experience Guilin culture and custom by participating or watching the Bamboo Dance and Mini Cuengh Shows every Tuesday, Thursday, Saturday and Sunday. Our hotel also has many recreation facilities and activities for children, including Kids Club, Game Lounge, Mini Zoo, Mini Royal train, rock climbing, bumper boats, cobblestone painting, cooking classes, etc., so that children can have full of fun in the hotel every day.

    Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

  • Good, satisfying experience
    Julie-Anne J
    Melbourne, Australia | Sep 7, 2018 | Trip type: Couples

    We stayed at the Shangri-La in Guilin for two nights before travelling to Yangshuo. The Shangri-La is well designed, well maintained and the staff are eager to please. The standard of service is high; we found the bar staff in particular to be charming, friendly and very efficient. We ate Western food one night in the bar, sitting outside in the warm evening watching the lights come on in the very pretty grounds -- the children's water playground in front of us was absolutely charming. One quibble was that the outdoor pool did not open until 3 pm, and staff suggested we used the indoor pool. On a sunny day of around 30 degrees, this didn't suit us at all! We requested an earlier opening of the pool the next day. The hotel requires a lifequard to be on duty, which is understandable, but for many travellers a late-afternoon pool opening may not be ideal. This is a very pleasant hotel, with plenty of interesting aspects and activities, and one that I'd recommend.

    Compass745031, General Manager at Shangri-La Hotel Guilin, responded to this review

    Dear value guest,

    Thank you for staying at our hotel and sharing your positive comments. Your suggestion on the operation time of the outdoor pool has been taken note and passed to the manager of Health Club. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area in downtown), making you feel like you are in the corner of paradise. Without leaving the hotel, you can enjoy various local snacks at the “Food Booth” in the lobby and experience Guilin culture and custom by participating or watching the Bamboo Dance and Mini Cuengh Shows every Tuesday, Thursday, Saturday and Sunday. Our hotel also has many recreation facilities and activities for children, including Kids Club, Game Lounge, Mini Zoo, Mini Royal train, rock climbing, bumper boats, cobblestone painting, cooking classes, etc., so that children can have full of fun in the hotel every day.

    Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

  • Relaxing
    MLHKSH
    Sep 5, 2018

    I love this hotel, have a nice pool, relaxing , quiet and also chill. Price is also reasonable. I would definitely go back to this place if we go back to Guilin. I recommend this hotel specially if yu have kids, they will enjoy the place .

  • Relaxing
    MLHKSH
    Sep 5, 2018

    I love this hotel, have a nice pool, relaxing , quiet and also chill. Price is also reasonable. I would definitely go back to this place if we go back to Guilin. I recommend this hotel specially if yu have kids, they will enjoy the place .

    Compass745031, General Manager at Shangri-La Hotel Guilin, responded to this review

    Dear value guest,

    Thank you for staying at our hotel and sharing your positive comments. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area in downtown), making you feel like you are in the corner of paradise. Without leaving the hotel, you can enjoy various local snacks at the “Food Booth” in the lobby and experience Guilin culture and custom by participating or watching the Bamboo Dance and Mini Cuengh Shows every Tuesday, Thursday, Saturday and Sunday. Our hotel also has many recreation facilities and activities for children, including Kids Club, Game Lounge, Mini Zoo, Mini Royal train, rock climbing, bumper boats, cobblestone painting, cooking classes, etc., so that children can have full of fun in the hotel every day.

    Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Shangri-La Hotel Guilin

    • Located close to the picturesque Li River, the Shangri-La Hotel Guilin (Guilin Xianggelila Dajiudian) is just a ten-minute drive from the Diecai Mountain Scenic Area, downtown Guilin and popular Zhengyang pedestrian street, with its diverse assortment of shops and restaurants.

      Featuring a traditional Chinese style, this Guilin hotel offers deluxe and river-view rooms, as well as suites.

      The on-site restaurants and bar are some of the best in the city, serving both delicious dishes and excellent drinks. There is also a 1600-seat banquet hall available for booking.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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