Shangri-La Hotel Guilin
(5/5 by China National Tourism Administration)

Nearby: Zhongshan Middle Road Yeshi Street, Lijiang Folk Customs Garden show on map

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Ranked #2 Hotel in Guilin

Rated by 931 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Quick get away on a long weekend"May 21, 2019
  • "Great place to stay."May 16, 2019
  • "Shangri-La hotel, Guilin"May 14, 2019

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Shangri-La Hotel Guilin


Room type # of guests in room  
Deluxe Room

2 Twin Beds

Sleeps 2 guests (up to 1 child)

Horizon

2 Twin Beds

Sleeps 2 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 4 guests (up to 1 child)


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Over 931 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


42.4 km (26.3 miles) drive (38 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Guilin

  • No.111 Huan Cheng Bei Er Road, Guilin, China
      • Guilin North Railway Station
      • Laorenshan (Old Man Hill)
      • Seven Star Park (Qixing Gongyuan)
      • Lijiang Folk Customs Garden
      • Folded Brocade Hill (Diecai Hill)
      • Zhongshan Middle Road Yeshi Street

Shangri-La Hotel Guilin


What's In the Hotel

    • Free WiFi
    • Gift Shop
    • Smoke-free Property
    • Elevator
    • Computer Station
    • Porter & Bellhop
    • Lobby Television
    • Number of meeting rooms - 7
    • Number of restaurants - 2
    • Total number of rooms - 449
    • Number of buildings/towers - 1
    • Number of floors - 7
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • show more
    • Childcare (Surcharge)
    • Free Childcare
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Kid's Pool
    • Kids' club (Surcharge)
    • Kids' club (Surcharge)
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Game Room
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Poolside Bar
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Outdoor Pool
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Free Local Calls
    • Access via Exterior Corridors
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Hypo-Allergenic Bedding
    • LCD TV
    • Premium TV Channels
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥140.00 ($21.90) for adults and ¥70.00 ($10.95) for children (approximately)
      • ¥500.00 ($78.22) per vehicle (one way)
      • ¥345.00 ($53.97) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Shangri-La Hotel Guilin

  • Quick get away on a long weekend
    KingJohn_2014
    Hong Kong, China | May 21, 2019 | Trip type: Family

    My daughter and I stayed at the Shangri La. We arrive from Hong Kong via the high speed rail and took us around 20 minutes to reach the hotel from Guilin West Train station. (around 35RMB). The hotel is right by the river and there is a room card operated gate at the rear of the hotel for a short cut to the river. My kids love the mini zoo and playground. We were quite disappointed to find out the train ride, mini boat ride, kids clubs all cost extra... The outdoor pool was does not have water in it but the indoor pool was clean and warm. Again evening the floats for kids cost 35 RMB. Please remember to bring a cap.

    We were given a birthday cake as it was my kids' birthday. They gave us a room on the top floor, the 7th floor. Decline to upgrade me to a river view room but request a fee to upgrade. But the worst thing was, the reception did not tell me that the roof is under renovation. So we were woken up by around 7:30 on the Sunday morning and when my 6 year and I went for an afternoon nap on Sunday afternoon at 4pm. The constant drilling and cutting and noise was really unbearable. I did not complain as I cannot be bother to pack my stuff and move.... it was really bad actually. Finally, when I check out the front desk initially refuse to return my cash deposit as they said my signature did not match the check in one. They should have let me know that I should do a proper signature when I checked in as I wasn't aware that they are so strict on the deposit despite showing my home return permit and room card/keys?

    ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

    Dear KingJohn,

    Thank you for taking the time to share your experience and feedback on your recent stay with us.

    We are sorry that we did not provide you an excellent stay experience. Due to the weather issue, our outdoor pool is usually opened from Jun to Oct, but the indoor pool is available. We sincerely apologize that the roof renovation affected the sleep of your daughter and you. We have taken note of your comment on the cash deposit. For the property safety of guests, we have to be strict to the signature. However, as you suggested, we should remind guests of it when they check in. We will strengthen this to staffs to avoid the same problem in future.

    We are sorry the kids activities are not free, which made you disappointed. For guests travelling with children, we recommend our family package to guests travelling with kids. The family package including the following benefits:

    1. Daily breakfast for 2 adults and 1 child under 6 years old;
    2. One time buffet dinner for 2 adults and 1 child under 6 years old per stay in Li Cafe;
    3. Enjoy one day pass activities for 1 child under 5-12 year old during the stay. Inclusive of Mini Royal Train Tour, Bumper Boat, Mini Zoo Feeding, Rock Climbing Kid's Arts Crafts, fun at Kids Club and Game Lounge;
    4. Luci Theme Room and one tent.

    Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

  • Great place to stay.
    Joseph S
    Cupertino, California | May 16, 2019 | Trip type: Friends getaway

    A hotel with the best view (of river & mountains) when sitting having breakfast or snack/drinks at the Horizon Club Lounge. Food was very good, and service was excellent.

    Check in/check out was problem free. Staff was courteous and friendly.

    Room was spacious and comfortable. It had the biggest bed that I've ever slept in (made our normal California King bed at home seem small).

    ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

    Dear Joseph,

    Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are proud to receive your encouraging comments which will be passed to our colleagues accordingly.

    Once again, thank you for your kind comments and regard hotel as the preferred choice of yours in Guilin. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

  • Shangri-La hotel, Guilin
    1hazza
    May 14, 2019 | Trip type: Family

    I stayed in the Shangri-La hotel in Guilin with a tour group. The hotel looked amazing inside and outside. The rooms were comfortable and the food was delicious. We met one of the hotel staff, Zoey. She was very polite and helpful to the guests, and showed us around the large hotel, as well as letting us know about the activities the hotel offers. Overall a very pleasant experience and would visit again.

    ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

    Dear value guest,

    Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are proud to receive your encouraging comments which will be passed to Zoey accordingly.

    Once again, thank you for your kind comments and regard hotel as the preferred choice of yours in Guilin. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

  • Shangri-La hotel, Guilin
    hchan01
    May 14, 2019 | Trip type: Family

    I stayed in the Shangri-La hotel in Guilin with a tour group. The hotel looked amazing inside and outside. The rooms were comfortable and the food was delicious. We met one of the hotel staff, Zoey. She was very polite and helpful to the guests, and showed us around the large hotel, as well as letting us know about the activities the hotel offers. Overall a very pleasant experience and would visit again.

  • Fabulous setting, food, service (excepting the language barrier)
    14raj
    May 9, 2019 | Trip type: Family

    The hotel is set across the Li River overlooking karst hills and an ancient town (not spoken about much) in the distance.
    Obviously, the choice rooms face this view while the others get 'city' views.

    All of the dining facilities and the bar are exceptional in their food quality and quantity. The bar has it's own mini brewery, with excellent brews and of course, the attendant Filipino band. The hotel has smartly set up even a small cantina of Guilin food making it perfect for any budget to not go hungry without leaving the premises.

    The sprawling compound has it's own botanical garden stocked with organic herbs for the kitchen, a mini zoo, a choo choo train, a small pond for kids to play in rubber dinghys, besides the indoor pool and separate kids areas for infants and older kids.
    We tried all the restaurants and the lobby areas fare. I also spent time at the bar and the club lounge some of these places where overwhelmingly full with holiday crowds but the staff managed to handle everyone with grace.

    There were a few cultural shows with audiences invited to participate but everything was in Chinese. That did not prevent my kids from enjoying some of it.

    The one major major shortcoming is their lack of even a fair understanding of English. This made for many miscommunications, wrong interpretations and frustration.
    They do eventuality address the situation but not before it's taken you to the edge.
    What's interesting is the lower salaried staff who hardly spoke any English worked harder, were kinder and left you more satisfied with their responses.

    This alone prevented me from marking an unconditional excellent.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Shangri-La Hotel Guilin

    • Located close to the picturesque Li River, the Shangri-La Hotel Guilin (Guilin Xianggelila Dajiudian) is just a ten-minute drive from the Diecai Mountain Scenic Area, downtown Guilin and popular Zhengyang pedestrian street, with its diverse assortment of shops and restaurants.

      Featuring a traditional Chinese style, this Guilin hotel offers deluxe and river-view rooms, as well as suites.

      The on-site restaurants and bar are some of the best in the city, serving both delicious dishes and excellent drinks. There is also a 1600-seat banquet hall available for booking.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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