Hyatt Hotel Hangzhou
(5/5 by China National Tourism Administration)

Nearby: Yue Fei Mausoleum (Tomb of Yuefei), Gu Shan (Solitary Hill), Xi Ling Yin She show on map

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Last booking: 6 hours ago

Ranked #4 Hotel in Hangzhou

Rated by 920 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Excellent hotel, great coffee"Oct 4, 2015
  • "Great hotel!"Sep 27, 2015
  • "Good Hyatt Standard - Very helpful & polite staff"Sep 27, 2015

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


Highlights of Hyatt Hotel Hangzhou

Mind blowing and captivating view of the west lake

Spacious Luxurious rooms for an elegant holiday
Friendly atmosphere and an excellent service
Equipped with modern amenities for a hassle free stay

Ready for some night shopping centers in few steps from the hotel?

West Yintai shopping mall for all your shopping needs - located 1.2 km away from the hotel
Visit West Lake - only 1.0 km away from the hotel

Free WiFi and Free Parking


1 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

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Room type # of guests in room  
Garden Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Lake View Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Lake View Room

2 Twin Beds

Sleeps 3 guests (up to 2 children)

Club Room Lake View

1 King Bed

Sleeps 3 guests (up to 2 children)

Guest Room

2 Twin Beds

Sleeps 2 guests

Guest Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Garden Room

2 Twin Beds

Sleeps 3 guests (up to 1 child)

Club Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Club Room

2 Twin Beds

Sleeps 3 guests (up to 1 child)

Deluxe Room (Club)

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room Lake View

2 Twin Beds

Sleeps 3 guests (up to 1 child)


We Shop Best Price for You

We always have the best discounts and offers on Hyatt Hotel Hangzhou

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 920 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

City Guide

26 Pages on Fun Things To Do In Hangzhou - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Hangzhou, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


32.4 km (20.1 miles) drive (40 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hyatt Hotel Hangzhou

    • Visit West Lake - only 1.0 km away from the hotel
  • No.28 Hu Bin Road, Hangzhou, China
      • Longxiangqiao
      • Gu Shan (Solitary Hill)
      • Yue Fei Mausoleum (Tomb of Yuefei)
      • QingHeFang
      • Xi Ling Yin She

Hyatt Hotel Hangzhou


What's In the Hotel

    • Free WiFi
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Number of restaurants -
    • Number of floors - 8
    • Total number of rooms - 390
    • Airport Transportation (Surcharge)
    • Train Station Pickup (Surcharge)
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Connecting Rooms
    • show more
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free WiFi
    • Highspeed Internet (Surcharge)
    • show more
    • WiFi (Surchage)
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Satellite TV Service
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥194.00 ($30.35) per person (approximately)
      • ¥45.00 ($7.04) per 24-hour (rates may vary)
      • ¥230.00 ($35.98) per night
      • ¥230.00 ($35.98) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Hyatt Hotel Hangzhou

  • Excellent hotel, great coffee
    mimo01
    Sunnyvale, California | Oct 4, 2015 | Trip type: Business

    Stayed for business. Usually the coffee is pretty weak around hotels in China, but Hyatt's coffee was the best out of all the hotels I stayed at. The beds were very comfortable, bathroom linens and utilities excellent and Wifi was good enough for what I needed to do. The proximity to West Lake is definitely a plus but unfortunately I did not have time to visit. We dined at the restaurant in the evening and the food was excellent, but on the expensive side. Will definitely come back next time.

  • Great hotel!
    Carrie A
    Paranaque, Philippines | Sep 27, 2015 | Trip type: Business

    This hotel made my stay at Hangzhou memorable. Rooms were large and comfortable, bathrooms were large and clean complete with a bathtub, view of the lake is spectacular, staff were capable of speaking good english and were polite, warm and helpful. The daily breakfast had a good variety of dishes to cater to other nationalities. I would definitely stay here again.

  • Good Hyatt Standard - Very helpful & polite staff
    LM009
    Hong Kong, China | Sep 27, 2015 | Trip type: Business

    I only spent one night last week at the Hyatt Regency Hangzhou. So I didn't use much their facility. However the check-in was fast and efficient. My room was comfortable and the Chinese restaurant as well as the coffee shop where I had breakfast were reaching my expectations. All the staff I had interaction with were very nice, helpful and efficient. So I would recommend that hotel if you stay in Hangzhou. As a Gold Passport Member I really appreciate they have taken the initiative to contact me prior my arrival to ask me my expectations regarding my stay. I have requested a king size bed and despite such bed was not available when I made my reservation they finally could accommodate me. Well done. Great customer service!

  • Great Place on Westlake
    Nando Z
    Sep 19, 2015 | Trip type: Business

    This was my second stay at the Hyatt on Westlake. The location is great and the hotel facilities and service are excellent. Both dinner and breakfast at the hotel were very good. I love the location right on Westlake and very convenient to shopping and restaurants.

  • Fabulous Hotel in Hangzhou
    louiselorrainel
    Cape Town Central, South Africa | Sep 16, 2015 | Trip type: Business

    Fabulous hotel, feels like home away from home. Good location on Westlake, near shops and tourist attractions. Definitely one of the better hotels that I have stayed at in Hangzhou. Staff is efficient and go out of there way to give the best possible service. Pablo, from Guest Relations, goes all out to accommodate guests, is professional and efficient. I will definitely recommend this hotel.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Hyatt Hotel Hangzhou

    • The Hyatt Regency Hangzhou (Hangzhou Kaiyue Jiudian) is prominently located on the bank of the famous West Lake. It is 30 km (18.6 mi) from Xiaoshan International Airport and 4 km (2.5 mi) from the train station. As it is downtown, the hotel is within walking distance of Hubin International Boutique Compound, Wulin Square and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, He Fang Street, Leifeng Pagoda and the Dragon Well Plantation.

      This Hangzhou hotel features 390 guestrooms and suites, many with panoramic views of West Lake. All rooms are equipped with large bay windows, an LCD flat-screen TV, wireless and wired broadband Internet connectivity, and a white marble bathroom with separate bathtub and shower. 24-hour room service is available.

      The signature 28HuBin Road restaurant serves authentic Hangzhou cuisine with modern and creative presentation, while the buffet restaurant and café features international and Asian delights, all prepared in an interactive show kitchen. Bellevue is an elegant bar with live performances and an extensive selection of cocktails and vintage whiskey, and the Lobby Lounge creates a casual atmosphere where beverages, desserts and snacks are served.

      The Business Center offers travel booking, translation, and a full range of business services. In addition, the hotel has 3, 300 sqm (35, 520 sqft) of conference and banquet spaces, advanced technology and a dedicated convention services team.

      For relaxation, guests should visit The Health Club & Spa to be well-pampered. The facitilities feature a sauna, whirlpools, a fitness center, an indoor swimming pool with a skylight roof, and an extensive selection of spa and massage services, allowing guests an opportunity to truly relax.

    • Hyatt Regency Hangzhou Hotel Hangzhou
    • Hyatt Hangzhou
    • Hangzhou Hyatt Regency
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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