Hyatt Hotel Hangzhou
(5/5 by China National Tourism Administration)

Nearby: Yue Fei Mausoleum (Tomb of Yuefei), Gu Shan (Solitary Hill), Xi Ling Yin She show on map

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Last booking: 4 hours ago

Ranked #4 Hotel in Hangzhou

Rated by 920 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Excellent staff, room, and Club Room"Aug 27, 2018
  • "An excellent hotel, very helpful staff"Aug 23, 2018
  • "Business trip to hangzhou"Aug 20, 2018

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


Highlights of Hyatt Hotel Hangzhou

Mind blowing and captivating view of the west lake

Spacious Luxurious rooms for an elegant holiday
Friendly atmosphere and an excellent service
Equipped with modern amenities for a hassle free stay

Ready for some night shopping centers in few steps from the hotel?

West Yintai shopping mall for all your shopping needs - located 1.2 km away from the hotel
Visit West Lake - only 1.0 km away from the hotel

Free WiFi and Free Parking


3 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

Sale Ends soon!

But Don't Wait:
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No booking fees. Best price guaranteed Availability at Hyatt Hotel Hangzhou


Room type # of guests in room  
Garden Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Lake View Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Lake View Room

2 Twin Beds

Sleeps 3 guests (up to 2 children)

Club Room Lake View

1 King Bed

Sleeps 3 guests (up to 2 children)

Guest Room

2 Twin Beds

Sleeps 2 guests

Guest Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Garden Room

2 Twin Beds

Sleeps 3 guests (up to 1 child)

Club Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Club Room

2 Twin Beds

Sleeps 3 guests (up to 1 child)

Deluxe Room (Club)

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room Lake View

2 Twin Beds

Sleeps 3 guests (up to 1 child)


We Shop Best Price for You

We always have the best discounts and offers on Hyatt Hotel Hangzhou

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 920 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


32.4 km (20.1 miles) drive (40 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hyatt Hotel Hangzhou

    • Visit West Lake - only 1.0 km away from the hotel
  • No.28 Hu Bin Road, Hangzhou, China
      • Longxiangqiao
      • Gu Shan (Solitary Hill)
      • Yue Fei Mausoleum (Tomb of Yuefei)
      • QingHeFang
      • Xi Ling Yin She

Hyatt Hotel Hangzhou


What's In the Hotel

    • Free WiFi
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Number of restaurants -
    • Number of floors - 8
    • Total number of rooms - 390
    • Airport Transportation (Surcharge)
    • Train Station Pickup (Surcharge)
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Connecting Rooms
    • show more
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free WiFi
    • Highspeed Internet (Surcharge)
    • show more
    • WiFi (Surchage)
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Satellite TV Service
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥194.00 ($30.35) per person (approximately)
      • ¥45.00 ($7.04) per 24-hour (rates may vary)
      • ¥230.00 ($35.98) per night
      • ¥120.00 ($18.77) per day

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Hyatt Hotel Hangzhou

  • Excellent staff, room, and Club Room
    friendship3
    Chevy Chase, Maryland | Aug 27, 2018 | Trip type: Couples

    Service was excellent; kept track of our flight cancellation and met us at the airport on time. Room was very comfortable and lake view including light shows, was outstanding. Club room selections and service also were excellent.

    , Public Relations Manager at Hyatt Regency Hangzhou, responded to this review

    Dear guest,
    Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor.
    We are delighted to read that you have enjoyed your stay with us, your kind words of praise for our hotel location is greatly appreciated. Our hotel is indeed offering the fantastic overview of the famous West Lake, and you must not miss this famous scenic spot when traveling in Hangzhou. Besides, the music fountain is also very attractive and you can enjoy the whole view at the Regency Club terrace, this will be an unforgettable one, too.
    Our team members will be thrilled to hear of your kind comments of their service, as they strive to make every guest experience an unforgettable one.
    We do hope to have the opportunity to welcome you back to Hyatt Regency Hangzhou in the hopefully not too distant future.
    Yolanda Qin
    Assistant Public Relation Manager
    Hyatt Regency Hangzhou

  • An excellent hotel, very helpful staff
    Gordon C
    Ely, United Kingdom | Aug 23, 2018 | Trip type: Family

    I paid the modest premium for a room with a lakeside view, well worth the extra. Despite major building work going on, which was well hidden behind temporary walls, the hotel was a quiet haven from the large crowds outside - especially when the music waterfall show was on each evening. The huge breakfast buffet (at extra cost on my tariff) was enough to keep you going all day. And all a short walk from the nearest Metro station. Well recommended.

    , Public Relations Manager at Hyatt Regency Hangzhou, responded to this review

    Dear guest,
    Warm greetings from Hyatt Regency Hangzhou!
    Thank you very much for taking the time to share with us your feedback from your recent stay with us. Your kind words of praise for our hotel location is greatly appreciated. Our hotel is indeed offering the fantastic overview of the famous West Lake, and you must not miss this music fountain at the night. We also glad to learn that you are satisfied with our breakfast and you praise will only serve to further motivate our associates as their efforts are being recognized by our valued guests. And thanks for your kindly understanding of the renovation and the inconvenience may cause to you.
    We do look forward to welcoming you back in the hopefully not too distant future.
    Yolanda Qin
    Assistant Public Relation Manager
    Hyatt Regency Hangzhou

  • Business trip to hangzhou
    PaulLittleFish
    Manchester, United Kingdom | Aug 20, 2018 | Trip type: Business

    I had an excellent stay at the Hyatt Hangzhou. Staff as always were amazing and very helpful. the hotel is under going a refurbishment but the noise and disruption was kept to a minimum.the best hotel in Hangzhou in my opinion.

    , Public Relations Manager at Hyatt Regency Hangzhou, responded to this review

    Dear guest,
    Warm greetings from Hyatt Regency Hangzhou!
    Thank you very much for taking the time to share with us your feedback from your recent stay with us. We are glad to learn that you had a wonderful experience in our hotel for our service. And thanks for your understanding of the renovation and inconvenience may cause, you kindly support demonstrates that our efforts are being recognized by our valued guests.
    Thank you once again for sharing your feedback with us and we do hope to have the opportunity to welcome you back to Hyatt Regency Hangzhou in the hopefully not too distant future.
    Yolanda Qin
    Assistant Public Relation Manager
    Hyatt Regency Hangzhou

  • A nice summer break
    james z
    Aug 14, 2018 | Trip type: Family

    Stayed in Hyatt Regency this time with my family - so close to the west lake and right in front the fountain show at the night. Good place to hanging around inside, in the mist of the heat wave in Hangzhou. The restaurant is also very good - entertained local friends both lunch and dinner - all satisfying with the quality of the food. Will consider staying again.

    , Public Relations Manager at Hyatt Regency Hangzhou, responded to this review

    Dear guest,
    Warm greetings from Hyatt Regency Hangzhou!
    Thank you very much for taking the time to share with us your feedback from your recent stay with us. Your kind words of praise for our hotel location is greatly appreciated. Our hotel is indeed offering the fantastic overview of the famous West Lake, and you must not miss the fountain music that just in front of our hotel. Besides, the 28 hubin Road Chinese restaurant is also very attracting for its good reputation among our valued guests like you. It is our honor to receive the praise from you and we will be sure to share your generous feedback to the whole them. This praise will only serve to further motivate our associates as it demonstrates that their efforts are being recognized by our valued guests.
    We were all delighted to learn that you enjoyed your stay with us and we do look forward to welcoming you back in the hopefully not too distant future
    Yolanda Qin
    Assistant Public Relation Manager
    Hyatt Regency Hangzhou

  • The best hotel in Hangzhou-Grand Club Room absolutely worth it for families!
    MichelleWonderland
    Singapore, Singapore | Aug 14, 2018 | Trip type: Family

    After searching loads of reviews on sites for hotels in Hangzhou, my 8 year old daughter and I opted to stay at the Hyatt Westlake. Despite reviews saying that there was construction noise, we didn't hear any, but this was possibly because we stayed in a Grand Club Room. The room was perfect, top floor, just steps from the Lounge, and with a view that was perfect in every way. We were able to view the nightly light show in front of our hotel from here too, avoiding the crowds on the road down below. The Club Lounge is quite possibly the best we've ever stayed in. Wifi was strong and fast (an anomaly for China!), and service was impeccable. We'd come back to stay at this Hotel any time!

    , Public Relations Manager at Hyatt Regency Hangzhou, responded to this review

    Dear guest,
    Warm greetings from Hyatt Regency Hangzhou!
    Thank you very much for taking the time to share with us your feedback from your recent stay with us. We are glad to learn that you and your daughter have a wonderful experience in our hotel, not only for the fantastic Westlake view form the Regency Club’s terrace but also for the music fountain. And it is our honor to receive the praise of our service. This praise will only serve to further motivate our associates as it demonstrates that their efforts are being recognized by our valued guests.
    We were all delighted to learn that you enjoyed your stay with us and we do look forward to welcoming you back in the hopefully not too distant future
    Yolanda Qin
    Assistant Public Relation Manager
    Hyatt Regency Hangzhou

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Hyatt Hotel Hangzhou

    • The Hyatt Regency Hangzhou (Hangzhou Kaiyue Jiudian) is prominently located on the bank of the famous West Lake. It is 30 km (18.6 mi) from Xiaoshan International Airport and 4 km (2.5 mi) from the train station. As it is downtown, the hotel is within walking distance of Hubin International Boutique Compound, Wulin Square and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, He Fang Street, Leifeng Pagoda and the Dragon Well Plantation.

      This Hangzhou hotel features 390 guestrooms and suites, many with panoramic views of West Lake. All rooms are equipped with large bay windows, an LCD flat-screen TV, wireless and wired broadband Internet connectivity, and a white marble bathroom with separate bathtub and shower. 24-hour room service is available.

      The signature 28HuBin Road restaurant serves authentic Hangzhou cuisine with modern and creative presentation, while the buffet restaurant and café features international and Asian delights, all prepared in an interactive show kitchen. Bellevue is an elegant bar with live performances and an extensive selection of cocktails and vintage whiskey, and the Lobby Lounge creates a casual atmosphere where beverages, desserts and snacks are served.

      The Business Center offers travel booking, translation, and a full range of business services. In addition, the hotel has 3, 300 sqm (35, 520 sqft) of conference and banquet spaces, advanced technology and a dedicated convention services team.

      For relaxation, guests should visit The Health Club & Spa to be well-pampered. The facitilities feature a sauna, whirlpools, a fitness center, an indoor swimming pool with a skylight roof, and an extensive selection of spa and massage services, allowing guests an opportunity to truly relax.

    • Hyatt Regency Hangzhou Hotel Hangzhou
    • Hyatt Hangzhou
    • Hangzhou Hyatt Regency
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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