The East Hotel Hangzhou
(4.5/5 by China National Tourism Administration)

Nearby: Hangzhou Tower Shopping Mall, Yue Fei Mausoleum (Tomb of Yuefei) show on map

Show Prices
you save
Last booking: 3 hours ago

Ranked #2 Hotel in Hangzhou

Rated by 775 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good night sleep"Oct 8, 2015
  • "Where to stay in Hangzhou"Oct 6, 2015
  • "Excellent!!"Sep 29, 2015

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

No booking fees. Best price guaranteed Availability at The East Hotel Hangzhou

Room type # of guests in room  
Luxury Suite

1 King Bed

Sleeps 3 guests (up to 1 child)

Deluxe King Size Bed Room

1 King Bed

Sleeps 3 guests (up to 1 child)

CEO Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Business King Size Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Business Twin Beds Room

2 Single Beds

Sleeps 3 guests (up to 2 children)

We Shop Best Price for You

We always have the best discounts and offers on The East Hotel Hangzhou

But if you do find a lower price on Agoda,, Ctrip, Expedia,, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.

Over 775 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all four for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
City Guide
  • Transportation
  • Festivals & events
  • Weather, Money & Visas
  • Top 10 things to do
  • Health and Emergency Services
See sample
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


City Guide

26 Pages on Fun Things To Do In Hangzhou - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Hangzhou, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

35.0 km (21.7 miles) drive (35 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of The East Hotel Hangzhou

  • No.198 South Hushu Road, Gongshu District, Hangzhou, China
      • Wulin Square
      • Hangzhou Tower Shopping Mall

The East Hotel Hangzhou

What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Free Self Parking
    • Free Valet Parking
    • show more
    • Free RV, Bus, Truck Parking
    • Free Long-Term Parking
    • Elevator
    • Porter & Bellhop
    • Number of restaurants - 1
    • Number of buildings/towers - 1
    • Total number of rooms - 122
    • Number of floors - 10
    • Airport Transportation (Surcharge)
    • Dry Cleaning & Laundry Service
    • show more
    • Multilingual Staff
    • Luggage Storage
    • 24-Hour Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Tours/Ticket Assistance
    • Express Check-in
    • Express Check-out
    • Free Grocery Shopping Service
    • Fitness Facilities
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Extra Bed Available
    • Down Comforter
    • Egyptian Cotton Sheets
    • Slippers
    • Minibar
    • Free Bottled Water
    • Free Local Calls
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Designer Toiletries
    • Bathrobes
    • Iron in Room
    • Bathtub or Shower
    • Rainfall Shower
    • Free Crib/Infant Beds
    • Premium Bedding
    • show more
    • Pillow Menu
    • Hypo-Allergenic Bedding
    • Memory Foam Mattress
    • Pay Movies
    • LCD TV
    • Satellite TV Service
    • Espresso Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥450.00 ($70.40) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of The East Hotel Hangzhou

  • Good night sleep
    Willow Grove | Oct 8, 2015 | Trip type: Business

    the hotel offered a very nice room which was a good value for the money. Free wifi and breakfast were included. Access was easy. Friendly staff that accommodated our not speaking their language. You won't be disappointed.

  • Where to stay in Hangzhou
    Coolum Beach, Australia | Oct 6, 2015 | Trip type: Couples

    Highly recommend this hotel.
    Well located in this modern buzzy city, Lots of quirky features, that all work and make a stay here memorable. Make sure you partake in the breakfast , one of the best we have had in China.

  • Excellent!!
    London, United Kingdom | Sep 29, 2015 | Trip type: Family

    Superb service, helpfulness, friendliness of the staff, and value for money. Breakfast wasn't included in the room rate but given the relatively small size of the hotel, was very good, and included a selection of cooked western and eastern options, as well as a generous buffet. We also had lunch on our arrival day, and this too was very good.
    We also made use of the free tour bus that the hotel provides. This takes you through Hangzhou, around West Lake, and to the tea plantations in the hills beyond, and back to the hotel. Whilst, it wasn't in English, it didn't detract from the experience. It just made me wish we had more time to explore the area.
    On check out, a cab was called for us to take us to the airport. The hotel explained to the taxi driver which terminal we needed to be dropped off at, and explained to us that we'd be charged the metered rate plus the bridge toll charge. This was extremely helpful, because if you don't speak Mandarin then even if you have a map of where you want to go, unless it is written in Chinese script you may struggle to explain where you need to go. We got to where we wanted to go, and were charged the correct rate. I just wanted to make this point because a lot of hotels would use more expensive limo services and take their cut on top.
    To summarise, this hotel punches above it's weight in terms of value for money, and service. Some larger hotel chains could learn a lot from the staff at the East Hotel.

  • Above expectation quality and services
    Desmond O
    Sep 27, 2015 | Trip type: Family

    Booked the hotel online for family trip of 4 for 4 nights. Upon entering the lobby, everything changed. The design, layout and friendliness of the staff gave me a really good first impression of the hotel.
    Check in was easy, the front desk staff was fast, friendly and speaks English. Got both rooms on the 10th floor but unfortunately not next to each other. The room was really above expectation: clean, tidy, spacious and well designed. Toilet was spacious and with separate shower area. Hotel provides free daily refill of mini bar (2 cokes, 1 sprite, 1 beer & 2 juice), a coffee making machine and even a tea set that comes with the famous LongJing tea.
    Overall my family was very very satisfied with the hotel, more than the other 4 star hotel we later stayed in Shanghai. The only thing a bit disappointed will be the breakfast choices, very limited choices. Other than this, will highly recommend and definitely will stay again if we are back.

  • A good deal!!
    New York City, New York | Sep 23, 2015 | Trip type: Solo travel

    Location is excellent, five minutes from subway (very good subway system by the way) and only a fifteen minute walk to West Lake (no need to take a taxi). Rooms are large and clean, bed very comfortable, all the amenities everyone else mentioned, including the exercise room with two treadmills and weights. The English of the staff is a bit frustrating at times but just have patience. Try and get a room on a high floor.
    Not many restaurants in the immediate vicinity but can get to other neighborhoods easily.
    Highly recommended!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about The East Hotel Hangzhou

    • The East Hotel is an intelligent 5 star luxury hotel based on the West Lake theme cultural. Just around 10 minutes to the West Lake by drive. Hotel is located in the middle of Hangzhou shopping center, next to the Wulin square. And contains the free gym and wifi service. All the guests can enjoy the free local famous Hupao mineral water and fresh Longjin tea in room.Also hotel offers SMART cars available for your self-drive and airport pickup also make your journey much funny. With the West Lake designing concept, hotel presents a new stylish taste by offering you the in-house scenic sports visit. The East Hotel has a total of 122 luxury rooms and suites. Our superior rooms, each designed with a spacious size of 54sqm, containing a 16sqm bathroom with walk-in shower and separated large bathtub, combined with the top grade silk bedclothes, all enjoy spectacular views of the bustling city center. Each room is fully equipped with intelligent audio-visual system, WIFI internet access, intelligent audio docking station, 40” Samsung LCD TV, and 19” TV in the bathroom, providing full audio-visual enjoyment for our guests.East Café is the hotel's main dinning venue offering exquisite Hangzhou cuisine, showcasing the finest in local fresh organic produce and prepared by our master chef with a pure, healthy and environmentally friendly approach that will surely excite your taste buds, setting itself apart from traditional dining establishment. The in-room mini-bar offers a choice of complimentary beverage for guest enjoyment.No matter the artistic designing and the sweet service, hotel all shows the delicate luxury and elevating to a serene place above the bustling city.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

People Who Viewed The East Hotel Hangzhou Also Viewed

Loading Price ...
Details Avg rate per night Book
Book Now

Nightly Price per Room:
Taxes & Fees:
Total Charges:
Price Details (per Night per Room)
Week 1