Oakwood Residence Hotel Hangzhou
(4.5/5 by China National Tourism Administration)

Nearby: Hangzhou Huanglong Sports complex, Yue Fei Mausoleum (Tomb of Yuefei) show on map

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Ranked #9 Hotel in Hangzhou

Rated by 470 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Helpful staff"Oct 26, 2015
  • "spacious room and comfortable stay"Oct 18, 2015
  • "Rather 'budget' place to stay in Hangzhou"Sep 19, 2015

Main Features

  • Internet

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

No booking fees. Best price guaranteed Availability at Oakwood Residence Hotel Hangzhou

Room type # of guests in room  
Deluxe Studio

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Studio

1 King Bed or 2 Single Beds

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Deluxe Room

1 Double And 1 Single Bed

Sleeps 2 guests

Executive Room

2 King Beds or 1 King And 2 Single Beds

Sleeps 2 guests

Executive Room

1 King And 2 Single Beds or 5 Beds

Sleeps 2 guests

Deluxe Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

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Over 470 travellers chose this hotel at Nehow.com since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all four for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
City Guide
  • Transportation
  • Festivals & events
  • Weather, Money & Visas
  • Top 10 things to do
  • Health and Emergency Services
See sample
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


City Guide

26 Pages on Fun Things To Do In Hangzhou - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Hangzhou, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

37.2 km (23.1 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Oakwood Residence Hotel Hangzhou

  • No.28 Jiaogong Road, Hangzhou, China
      • Hangzhou Huanglong Sports complex

Oakwood Residence Hotel Hangzhou

What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Porter & Bellhop
    • Number of restaurants - 1
    • Number of meeting rooms - 3
    • Number of buildings/towers - 2
    • Total number of rooms - 321
    • Number of floors - 23
    • Airport Transportation - Dropoff (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Tours/Ticket Assistance
    • Wedding Services
    • Kid's Pool
    • Steam Room
    • Sauna
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Beach/Pool Umbrellas
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Down Comforter
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Free Local Calls
    • Kitchen
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Pillowtop Mattress
    • Climate Control
    • Digital Cable TV
    • HDTV
    • LCD TV
    • Cookware, Dishware, and Utensils
    • Dishwasher
    • Coffee/Tea Maker
    • Separate Dining Area
    • In-Room Childcare/Babysitting

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥125.00 ($19.56) per person (approximately)
      • ¥350.00 ($54.75) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Oakwood Residence Hotel Hangzhou

  • Helpful staff
    Adelaide, Australia | Oct 26, 2015 | Trip type: Business

    Amazing rooms, spacious and has everything you need. The food was spectacular, I would recommend the Buffet to anyone. The General Manager was so helpful. Thanks for an amazing experience. West lakes is just up the road. I went for a bike ride early one morning through the local park, great way to see the city wake up.

  • spacious room and comfortable stay
    HK | Oct 18, 2015 | Trip type: Business

    this is a bargain compared to other cities, of course, not necessarily comparing to other hotels in HZ which are generally at a lower price than other major cities. My room is like a service apartment with kitchen and living room, lot of room and quite clean, however, my toilet is always broken and need to call house service a lot.
    the only down side is that there is no subway station nearby.

  • Rather 'budget' place to stay in Hangzhou
    Roy N
    Hong Kong, China | Sep 19, 2015 | Trip type: Solo travel

    Stayed there for my first night in Hangzhou. Located in a small community nearby the downtown. Quite quiet. During my arrival, no bellboy come to assist my luggage. Thats fine as its not a hotel.
    Got upgraded to a higher category room. Fairly spacious. A little bit old though but clean enough. Its a service appartment so I did not use much of the items like washing machine and kitchen in the room.
    The room is separated into living room and bedroom. There are quite a lot of free movies in the TV system (quite new).
    A standard indoor swimming pool. The weird thing is one must wear their own swim cap for using the pool. The pool attendant told me that is the law in Hangzhou. If you dont have one, you may need to purchase one in the pool reception.
    Not bad, just not too impressive. Would be a good deal if one comes for business.

  • Feel Home
    Hong Kong Region, China | Sep 17, 2015 | Trip type: Business

    My wife and I stayed at Oakwood service apartment in Hangzhou for 6 months. During this period the staff here were very responsive and helpful. The furniture was kept in good condition and kitchen utensils are comprehensive.
    While hardware of most residence at the same class are very similar, the people here makes the difference.

  • Diamond in the Rough
    Sep 15, 2015 | Trip type: Solo travel

    I have extremely high standards for the service world. If you have ever been to China, you know that Chinese people don't know the first thing about customer service. I will not rant about that on here. As a foreigner, you could not ask for a better staff. The cleaning people are honest and even when I left multiple piles of cash lying around the room, and the safe open, nothing ever went missing. The management was extremely helpful in every aspect of my move to China and my life was made easier because of their readily availability to help. I used the residences as a temporary residence while I found an apartment to live, and found myself not wanting to leave. My budget, and the ready availability of inexpensive yet incredible apartments around Hangzhou, forced me to reconsider. I would recommend it to anyone staying for a short period of time, and if you have the budget to get a one bedroom or are willing to live in a studio I would recommend living here indefinitely. I never write reviews, but I feel it would be a disservice to others to not let them know of a fantastic experience in the otherwise inhospitable landscape known as China.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Oakwood Residence Hotel Hangzhou

    • Bonded to the architecturally unique Europe America Centre complex, flanked by first class office space and retail mall and situated at the prime Yellow Dragon commercial circle location; this 321 residences featuring studios, 1,2 and 3 bedroom options and houses a kaleidoscope of facilities and services. Minutes away from West lake, its surroundings and landmark scenic spots as well as dining and entertainment options.

    • Oakwood Residence Hangzhou Hotel Hangzhou
    • Oakwood Residence Hotel Hangzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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