Oakwood Residence Hotel Hangzhou
(4.5/5 by China National Tourism Administration)

Nearby: Hangzhou Huanglong Sports complex, Yue Fei Mausoleum (Tomb of Yuefei) show on map

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Ranked #9 Hotel in Hangzhou

Rated by 470 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Comfortable place"Sep 17, 2018
  • "Roomy and comfortable for a family"Apr 19, 2018
  • "Great location, outstanding service and wonderful apartment."Jan 28, 2018

Main Features

  • Internet

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Oakwood Residence Hotel Hangzhou


Room type # of guests in room  
Deluxe Studio

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Studio

1 King Bed or 2 Single Beds

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Deluxe Room

1 Double And 1 Single Bed

Sleeps 2 guests

Executive Room

2 King Beds or 1 King And 2 Single Beds

Sleeps 2 guests

Executive Room

1 King And 2 Single Beds or 5 Beds

Sleeps 2 guests

Deluxe Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)


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Over 470 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


37.2 km (23.1 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Oakwood Residence Hotel Hangzhou

  • No.28 Jiaogong Road, Hangzhou, China
      • Hangzhou Huanglong Sports complex

Oakwood Residence Hotel Hangzhou


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Porter & Bellhop
    • Number of restaurants - 1
    • Number of meeting rooms - 3
    • Number of buildings/towers - 2
    • Total number of rooms - 321
    • Number of floors - 23
    • Airport Transportation - Dropoff (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Tours/Ticket Assistance
    • Wedding Services
    • Kid's Pool
    • Steam Room
    • Sauna
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Beach/Pool Umbrellas
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Down Comforter
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Free Local Calls
    • Kitchen
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Pillowtop Mattress
    • Climate Control
    • Digital Cable TV
    • HDTV
    • LCD TV
    • Cookware, Dishware, and Utensils
    • Dishwasher
    • Coffee/Tea Maker
    • Separate Dining Area
    • In-Room Childcare/Babysitting

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥125.00 ($19.56) per person (approximately)
      • ¥350.00 ($54.75) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Oakwood Residence Hotel Hangzhou

  • Comfortable place
    michael_cruises
    Montreal, Canada | Sep 17, 2018 | Trip type: Business

    This place offers both long and short term stay, style apartments. Which makes it very easy to feel at home. The staff work very hard to be of service and are very friendly. Almost everyone at the front desk speaks english. With my limited Mandarin this was extremely helpful for all my tourist questions and package deliveries.

  • Roomy and comfortable for a family
    Robin A
    Apr 19, 2018 | Trip type: Family

    As a family of 5 traveling to China, finding accommodations large enough for us was a difficult task. I was happy to come across Oakwood Residence and to see it had mostly positive reviews. We had a 3-bedroom Executive apartment. Check-in service was friendly and spoke some English.

    Upon first impression, the apartment was spacious, had a wonderful view, and was well-appointed. However, upon closer inspection, we noticed a great deal of wear-and-tear on the place - "leather" headboards peeling, worn carpeting and furniture, etc. Despite the wear, the place WAS clean.

    The two most important factors (well, I guess after cleanliness) for me to have a good stay is 1) a comfortable bed and 2) quiet room. Oakwood Residence delivered on both! I was expecting very uncomfortable beds from things I had read about Chinese hotels in general. But we all found the beds - and the pillows - extremely comfortable. The room was also very, very quiet. We heard no outside noises and little, if any, noises from other apartments. It seemed the apartments were very well insulated/sound-proofed.

    We did not eat at the hotel nor did we use any amenities. The location was great in terms of nearby eateries. There was a bank and ATM next door to the lobby and a very short walk away was a Starbucks and McDonald's. The Starbuck's accepted international credit cards but the McDonald's did not.

    We relied on hired drivers (our tour guide) while we were in Hangzhou, so I did not notice this hotel's location relative to the metro.

    If you are traveling with a larger party, I would highly recommend Oakwood Residence Hangzhou. It may have been a little rough around the edges in appearance, but its comfort, quiet, and convenience make it easy to overlook those things.

    Frederic L, General Manager at Oakwood Residence Hangzhou, responded to this review

    Dear Robin,

    Thank you for taking the time to provide us with your feedback. I am glad to hear that you had a comfortable stay with us. I have noted the aging bed board in your room, we are gradually changing some of such aging pieces of furniture, we feel sincerely sorry that you had experienced one of the few room that has not yet been upgraded.

    From all of us at Oakwood Residence Hangzhou, we look forward to welcome you again in a near future.

    Yours sincerely

    Frederic Lievre
    General Manager
    frederic.lievre@oakwood.com

  • Great location, outstanding service and wonderful apartment.
    Elyes_Ben_B
    pattaya | Jan 28, 2018 | Trip type: Couples

    We stayed at this beautiful property for 3 nights with our little puppy.
    Already at the arrival the hotel staff was very friendly and we received a heartwarming welcome.
    We had a lot of luggage, but the concierge took care of it and we needn't take everything to our amazing 2 bedroom.
    The suite had everything one could wish, even washing machine with dryer function and full kitchen amenities.
    We have really enjoyed a good international buffet breakfast, it was our favorite time of the day.
    The location is fabulous, connected to a large shopping, cafes and dining outlet.
    I really recommend this hotel to all families and pet lovers.
    We will definitely come back to Oakwood Residence during our next visit to Hangzhou.
    Definitely one the best residences, I enjoyed visiting..

    Frederic L, General Manager at Oakwood Residence Hangzhou, responded to this review

    Thank you for taking the time to provide us with your review.

    We are glad to hear that you enjoyed your stay, receiving such feedback motivates us to continually improve our service delivery.

    From all of us at Oakwood Residence Hangzhou, we look forward to welcome you again soon.

    Yours sincerely,

    Frederic Lievre
    General Manager
    frederic.lievre@oakwood.com

  • Decent
    Dhara S
    Dec 21, 2017 | Trip type: Solo travel

    The residence is quite decent, and they offer you a gift pack if you plan to stay for a long time. It is quite close (walking distance of 15 min) to Walmart, and it has many eateries down. It is close to the west lake (may cost about 20 yuan in a taxi). They help in booking taxis if you wish to book one. Also, the staff is very friendly.

    You might not want to experiment with the lockers, as some of them just get locked even if you enter in the right code, and the house cleaning service is fine too.

    They do offer a variety of breakfast options in the buffet, but i liked the cheesy omlette the most.

    Frederic L, General Manager at Oakwood Residence Hangzhou, responded to this review

    Thank you for taking the time to provide us with your feedback.

    We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.

    Once again, thank you for your valued patronage. From all of us at Oakwood Residence Hangzhou, we look forward to welcoming you again.

    Frederic Lievre
    frederic.lievre@oakwood.com

  • My great China home
    PretenderParis
    Paris | Dec 20, 2017 | Trip type: Business

    I stayed 6 months in this hotel, the service and quality has never disappointed me. No matter what kind of assistance I needed, the staff and the management were always ready to help. There is a sense of dedication at Oakwood Hangzhou that I have never seen before.
    The food, especially western restaurant, is great and surprisingly affordable. I wish I could have stayed longer.

    Frederic L, General Manager at Oakwood Residence Hangzhou, responded to this review

    Thank you for selecting Oakwood Residence as your preferred accommodation choice in Hangzhou.

    We are glad to hear that you have enjoyed your stay with us and got great experience in our restaurants.

    We look forward to welcome you soon again.

    Frederic Lievre
    frederic.lievre@oakwood.com

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Oakwood Residence Hotel Hangzhou

    • Bonded to the architecturally unique Europe America Centre complex, flanked by first class office space and retail mall and situated at the prime Yellow Dragon commercial circle location; this 321 residences featuring studios, 1,2 and 3 bedroom options and houses a kaleidoscope of facilities and services. Minutes away from West lake, its surroundings and landmark scenic spots as well as dining and entertainment options.

    • Oakwood Residence Hangzhou Hotel Hangzhou
    • Oakwood Residence Hotel Hangzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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