Four Seasons Hotel West Lake Hangzhou
(5/5 by China National Tourism Administration)

Nearby: Yue Fei Mausoleum (Tomb of Yuefei), Gu Shan (Solitary Hill) show on map

Show Prices
you save

Ranked #8 Hotel in Hangzhou

Rated by 607 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Fabulous hotel"Jun 2, 2018
  • "Had a wonderful evening cocktail..."May 27, 2018
  • "Garden lovers delight."May 27, 2018

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Four Seasons Hotel West Lake Hangzhou


Room type # of guests in room  
Deluxe Room

2 Queen Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Executive Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

2 Queen Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Premier Room

2 Queen Beds

Sleeps 3 guests (up to 2 children)

Grand Premier Room 1 King bed

1 King Bed

Sleeps 3 guests (up to 2 children)

Villa

3 King Beds

Sleeps 9 guests (up to 8 children)


We Shop Best Price for You

We always have the best discounts and offers on Four Seasons Hotel West Lake Hangzhou

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 607 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


40.0 km (24.8 miles) drive (49 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Four Seasons Hotel West Lake Hangzhou

  • No.5 Lingyin Road, Hangzhou, China
      • Impression Westlake
      • West Lake (Xi Hu)
      • Lingyin Temple
      • Gu Shan (Solitary Hill)
      • Xi Ling Yin She

Four Seasons Hotel West Lake Hangzhou


What's In the Hotel

    • WiFi (Surcharge)
    • Safe-deposit Box
    • Smoke-free Property
    • show more
    • Elevator
    • Porter & Bellhop
    • Number of meeting rooms - 4
    • Number of restaurants - 2
    • Number of floors - 2
    • Number of buildings/towers - 1
    • Total number of rooms - 78
    • Airport Transportation (Surcharge)
    • Free Train Station Pickup
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Business Center
    • Conference space size (meters) - 515
    • Conference space size (feet) - 5543
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Tours/Ticket Assistance
    • Express Check-in
    • Express Check-out
    • Kids' Club
    • Spa
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Garden
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Free Bottled Water
    • Desk
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Separate Bathtub and Shower
    • iPod Docking Station
    • LCD TV
    • Satellite TV Service
    • Coffee/Tea Maker
    • Espresso Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥198.00 ($30.98) per person (approximately)
      • ¥100.00 ($15.64) per day (rates may vary)
      • ¥100.00 ($15.64) per day (rates may vary)
      • ¥600.00 ($93.86) per vehicle (roundtrip)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Four Seasons Hotel West Lake Hangzhou

  • Fabulous hotel
    hobsononholiday
    london | Jun 2, 2018 | Trip type: Couples

    Can’t rate the hotel highly enough, it is one of the most beautifully designed hotels I have ever stayed in, staff were fabulous even by 4Ss standards, rooms are large and very comfortable, food in both restaurants is excellent, location on the west side of the lake is ideal and quiet. Really recommend this hotel, best four seasons I have stayed in.

  • Had a wonderful evening cocktail...
    Bostoncaroline
    Boston, Massachusetts | May 27, 2018 | Trip type: Friends getaway

    This is the most gorgeous place in Hangzhou--expensive but worth it if you can afford it. The views and nature and service are outstanding. Delia at the concierge desk wowed us with her kindness and immediately helped me with a brochure about the birds of the area--fabulous! Miss Christopher at the bar took such good care of us and never rushed us, even helped me choose the right drink. And when I was cold, brought me a cashmere shawl! Another young woman at the bar was also lovely. If you are in Hangzhou this is a MUST. Someday I would like to stay longer!

  • Garden lovers delight.
    Annette22P
    Perth, Australia | May 27, 2018 | Trip type: Couples

    Classic Chinese architecture, stunning grounds and great service. Terrific staff. Felt looked after at all times. Its position backing onto West Lake can not be beaten. Stepping out of the back gate it possible to walk for miles through an exquisite landscape.
    Stayed in a room with an outdoor area. Very private surrounded by lush gardens and water. Loved sitting here and drinking tea.
    Highlight of our trip to China for me.

  • Superb hotel but can do better on recycling
    Winnie T
    May 24, 2018 | Trip type: Couples

    We got a great deal of buy 2 nights get 1 free. The savings on 1 extra night at the hotel meant that we could spend on a tea gathering private tour organized by Four Seasons, cost was RMB1500 for two persons including private car and tour guide. We had an amazing time gathering tea leaves in the plantation and roasting the tea leaves. The food at Jin Sha restaurant in Four Seasons was one of the best in Hangzhou, if China had Michelin, Jin Sha would get 3 Michelin stars for sure (on a par with the Hong Kong Four Seasons Chinese restaurant). One improvement Hangzhou Four Seasons can make is to reduce the number of disposables used such as the disposable toileteries and replace with more durable or reusable products or toileteries with less packaging (e.g. the comb was double packed in plastic and paper box, individual packaging for L'Occitane products, tea provided was packed in plastic etc). Also, suggest that small recycling bins can be provided inside each room so that we can do our bit to keep the environment in Hangzhou clean and beautiful. There is a public recycling bin around 5 minutes outside the hotel, but it may be inconvenient to most guests. I wonder also if recycling needs to be sorted in Hangzhou.

  • Absolutely the most beautiful hotel!
    Ruth S
    Mooresville, North Carolina | May 22, 2018 | Trip type: Couples

    My husband and I chose the Four Seasons Hangzhou at West Lake to celebrate our 30th wedding anniversary when we were living in China. Absolutely gorgeous! The staff went above and beyond what I was expecting to make this a very memorable occasion - one we will never forget!! I have shown many people in the US pictures we took while staying at this property. Don't miss taking a boat ride on West Lake!!! Food is superb and High Tea was excellent!! This trip was actually in 2014, so the date to select will be when this posts.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Four Seasons Hotel West Lake Hangzhou

    • In China’s most picturesque setting, Four Seasons reveals an intimate lakeside village, melding centuries of tradition with chic contemporary style. Convenient to business and shopping, discover a tranquil enclave, woven with ponds, streams and lagoons. Experience the gentle spirit of Chinese hospitality in exclusive private dining rooms and resort-style recreation, including two swimming pools and a cutting-edge designer spa. Deftly sophisticated Four Seasons care instills confidence and delight.

    • 4 Seasons Hangzhou At West Lake
    • Four Seasons Hangzhou At West Lake Hotel Hangzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


People Who Viewed Four Seasons Hotel West Lake Hangzhou Also Viewed

Loading Price ...
Details Avg rate per night Book
Book Now

Nightly Price per Room:
Taxes & Fees:
Total Charges:
Price Details (per Night per Room)
Week 1
SunMon