Ranked #12 Hotel in Hangzhou
Rated by 821 Hotel Guests
Top 3 Nationalities of Hotel Guests
- "Nice place, on beach, comfortable"Jun 22, 2018
- "Quiet and Serene Hotel"Jun 10, 2018
- "Charming hotel in unbeatable location"May 23, 2018
No booking fees. Best price guaranteed Availability at Shangri-La Hotel Hangzhou
|Room type||# of guests in room|
1 King Bed or 2 Double Beds
Sleeps 3 guests (up to 1 child)
1 King Bed or 2 Double Beds
Sleeps 3 guests (up to 1 child)
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FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions
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- What happens if I get sick?
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How to get to the hotel?
Get to Shangri-La Hotel Hangzhou
It usually takes about half an hour to get a taxi at the airport
As a public transport tool, taxi is not possible to be a best comfort choice by travelers:
- most taxi cars are very old which makes the cleanliness is not at a high standard
- most drivers cannot speak English, the communicate with the driver is hard
The average price of Hangzhou taxi is about CNY 25 - CNY 30 ($3.91 - $4.69) per 10km (6.25 miles) (the price may vary depends on the traffic status)
Get to Shangri-La Hotel Hangzhou
There are many exchange subway stations from the airport subway station to the nearest subway station to the hotel. And also finding a best way to the hotel from the nearest subway station is a problem for some travelers
The experience by taking subway from the airport to the exchange subway station is usually good but after that it's horrible because most subway stations in China are usually full of people which makes travelers have no chance to even get a seat
The cost of taking subway from the airport to the nearest subway station to the hotel is less than CNY 30 ($4.69)
The nearest subway station to the hotel is:Fengqi Road
The distance between Fengqi Road station to Shangri-La Hotel Hangzhou is 4.90 km (3.06 miles)
Get to Shangri-La Hotel Hangzhou by hotel shuttle bus
The door-to-door pick up service offered by Shangri-La Hotel Hangzhou is always a good choice in terms of the convenience. Travelers no need to waste any time on waiting at the airport
The hotel driver will cover all your travel needs during the way from the airport to the hotel. And the car usually is very good, clean and comfortable
The cost of using hotel pick up service is always expensive. The airport shuttle fee of Shangri-La Hotel Hangzhou is ￥580.00 ($90.74) per vehicle (one way)
After finish the booking at Nehow.com, you can contact the hotel to ask them arrange the hotel shuttle bus for you. You can find the hotel contact information at the manage booking page
Get to Shangri-La Hotel Hangzhou by using Nehow Pickup Service
The door-to-door pick up service offered by Nehow.com is always the best choice. You will meet your private driver at the exit on the right. You can also call our 24/7 custom support if you need any help at the airport
Most cars we used are pretty new, and the car for you will be cleaned before your private driver goes to the airport
In most cases, the cost of Nehow Pickup Service is much cheaper than hotel pick up service. And sometimes the cost of Nehow Pickup Service is even close to the cost by taxi(depends on the traffic status).
The cost of Nehow Pickup Service is:ABC
After you finish your hotel booking, you'll get an email on how to book Nehow pickup service. And also you can find that information on the manage booking page
Location of Shangri-La Hotel Hangzhou
- No.78 Beishan Road, Hangzhou, China
- Impression Westlake
- Hangzhou Huanglong Sports complex
- National Tea Museum
- West Lake Colored Port View Fish Garden
- West Lake (Xi Hu)
- Xi Ling Yin She
What's In the Hotel
- Free WiFi
- Lobby Newspaper
- Safe-deposit Box show more
- Gift Shop
- Smoke-free Property
- Porter & Bellhop
- Number of restaurants - 3
- Number of meeting rooms - 16
- Total number of rooms - 382
- Number of buildings/towers - 3
- Number of floors - 6
- Concierge Services
- Airport Transportation (Surcharge) show more
- Train Station Pickup (Surcharge)
- Dry Cleaning & Laundry Service
- Multilingual Staff
- Luggage Storage
- 24-Hour Business Center
- Conference Center
- Meeting Room
- Frontdesk Service (24 Hours)
- Tours/Ticket Assistance
- Wedding Services
- Express Check-out
- Express Check-in
- Indoor Pool
- Health Club show more
- Steam Room
- Tennis Court
- Tennis on Site
- Billiards Tale
- Breakfast (Surcharge)
- Coffee/Tea In Lobby show more
- Barbecue Grill
Enjoy Your Room
- Air Conditioning
- Crib show more
- In-Room Safe
- Free Bottled Water
- Blackout Curtains
- Complimentary Newspaper
- Free Internet Access
- Free WiFi
- Hair Dryer
- Complimentary Toiletries show more
- Iron in Room
- Separate Bathtub and Shower
- Hypo-Allergenic Bedding
- Climate Control show more
- LCD TV
- Satellite TV Service
- Coffee/Tea Maker
- Room Service
- Daily Housekeeping show more
- In-Room Childcare/Babysitting
- In-Room Massage Service
- Turndown Service
Good to Know
Check in from 2:00 PM
Check out until 12:00 PM
Pets not allowed
Children are welcome
Cribs (infant beds) are available
- ￥182.00 ($28.47) per person (approximately)
- ￥580.00 ($90.74) per vehicle (one way)
Brought to you by Reviews of Shangri-La Hotel Hangzhou
Nice place, on beach, comfortable
TR_Plus5Uniontown, Ohio | Jun 22, 2018 | Trip type: Business
Hotel is beautiful, well appointed, and great location. My room on seaside and had great views of the beach and water.
Multiple restaurants on site with breakfast serving variety of Asian and western food. For lunch/dinner there is both styles of dining as well. Having eaten at the Asian restaurant, can say it was excellent. Even had the Peking Duck.
Gym was well equipped with free weights, machines, etc. and overlooked garden area and sea.
Quiet and Serene Hotel
Irene GKuala Lumpur, Malaysia | Jun 10, 2018 | Trip type: Couples
My husband and myself stayed on the HOrizon Club level for 5 nights and service there was good. Overall, the hotel staff do not speak much English and it was a challenge to try to communicate with them with our limited Mandarin. However, we were blessed to have Mr Ricky Ye and his assistant Mr. Sam who both could speak English and their service and hospitality knows no bound! They were just simply awesome and with their help we managed to have a memorable stay in Hangzhou. Thank you to both of them.
The room & bathroom although dated was comfortable and clean as the whole hotel is very well taken care of. My only disappointment is that the staffs at the front desk and conceirge were a bit cold and do not greet the guests at all. We only had a very friendly bird near the East Wing elevators, who is always greeting the guests ! The bird has better customer service than the front desk personnels. Breakfast at the 1st floor - as usual, the F & B staff were not fluent in English and they do not bother to check if you need any assistance. But food was good as there is a huge variety.杭州香格里拉饭店, 公关经理 at Shangri La Hotel Hangzhou, responded to this review
thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Charming hotel in unbeatable location
Joan CMelbourne, Victoria | May 23, 2018 | Trip type: Couples
We loved the location of this hotel, which is directly across from West Lake, with beautiful views. The hotel is within walking distance of the magnificent Guo's Garden (on the way, walk through the lush Botanic Garden); and the fascinating Xiling Seal Art Society. It was a short taxi ride to the Chinese Silk Museum and the former residence of Hu Xueyan as well as other worthwhile sites. The staff members were most helpful - writing place names in Mandarin for us, and instructing taxi drivers where we wished to go. The breakfast area was busy and we preferred to eat on the balcony, away from the bustle and noise. (There was a pleasant, separate non-smoking area.) The food was varied and of good quality.
Although the hotel is a little old, our wing was charming and our room spacious, comfortable and elegant. I'm a fusspot, and I enjoyed the ambience very much. There's a superb, huge painting of the lake in the lobby of the wing in which we stayed and is well worth admiring. There seem to be two major buildings comprising the hotel, and therefore two front entrances. There may be a difference in room quality across this vast hotel.
I'd stay here again without hesitation - the Horizon rooms offer access to the Club with associated benefits including a quiet space in which to enjoy views over the lake.
Definitely a good choice.杭州香格里拉饭店, 公关经理 at Shangri La Hotel Hangzhou, responded to this review
Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon.
Not Shangri La Standard
ijballoGold Coast, Australia | May 19, 2018 | Trip type: Couples
My wife and I stayed at three Shangri La Hotels during a recent trip in China. Hangzhou came in a distant third. While it is an imposing building in a great location, it is tired, old fashioned and generally in need of a new broom. Staff were helpful but without enthusiasm, the room spacious but tired and food presentation was poor and barely adequate for a two star premesis. Disappointing.杭州香格里拉饭店, 公关经理 at Shangri La Hotel Hangzhou, responded to this review
I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou.
Unexpectedly enjoyable stay
Aoigirl2014Singapore, Singapore | May 11, 2018 | Trip type: Family
We arrived at the Shangri-la Westlake with little expectations due to the lacklustre online reviews (we chose the hotel only based on its proximity to west lake). However we really enjoyed our stay, and this was even so although we had stayed at alila anji and amanfayun the previous days.
We had the east wing horizon club room package, and the room with balcony was spacious and comfortable. The staff were also friendly. We could view the Westlake from our balcony,which was wonderful for hot afternoons, and the night view was charming too. The hotel's location was perfect for morning jogs, afternoon breaks at the hotel, and dinner around Westlake. The hotel's dated design and gardens actually had an old-world charm and we really liked that there was verdant greenery and charming small garden paths on the hotel grounds.
I do recommend this hotel :)!杭州香格里拉饭店, 公关经理 at Shangri La Hotel Hangzhou, responded to this review
First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou.
Additional Information about Shangri-La Hotel Hangzhou
Located on the northwest banks of West Lake (Xi Hu), the Shangri-La (Hangzhou Xianggelila Fandian) is, though a bit worn around the edges, easily one of the best luxury hotels in town.
Though at first glance the rather unassuming building doesn't promise to live up to the standards of other Shangri-La hotels, the rooms are large, clean and spacious, the staff helpful and pleasant, and the location choice. Many east-wing rooms boast fine views of the lake, and west-wing rooms overlook lush gardens.
As the Shangri-La is slightly removed from the center of town, and it can therefore be quite peaceful. Onsite dining is another strong point, The Peppino Restaurant offers Italian cuisine, and the Shang's dim sum and dinners come recommended. Weekend buffets and summertime barbecues in the garden are also a major plus.
The well-equipped meeting facilities in the hotel cater to different functions including meetings, conferences, banquets and receptions. A banquet hall with a capacity of 450 persons and seven multifunctional halls of different sizes are at guests' disposal.
Guests looking to keep fit can burn calories in gym, tennis court and swimming pool. After workout, they can rejuvenate themselves in sauna bathroom. Those interested in less strenuous recreation can play chess and poker in games room.
- Shangri La Hangzhou
- Hangzhou Shangri La
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