Ranked #12 Hotel in Hangzhou
Rated by 821 Hotel Guests
Top 3 Nationalities of Hotel Guests
- "Two days in Hangzhou"Aug 28, 2018
- "Still my favorite Shangri-La Hotels after 30 years"Aug 9, 2018
- "Majestic Queen Straddling West Lake"Aug 9, 2018
No booking fees. Best price guaranteed Availability at Shangri-La Hotel Hangzhou
|Room type||# of guests in room|
1 King Bed or 2 Double Beds
Sleeps 3 guests (up to 1 child)
1 King Bed or 2 Double Beds
Sleeps 3 guests (up to 1 child)
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FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions
- How do I find my way around?
- How do I communicate with people?
- Can I access the Internet and phone?
- What happens if I get sick?
- What if I need help?
- How do I make my trip memorable?
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- Your hotel name and address in Chinese
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- 47 pages of the most frequently used Chinese phrases in English
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Travel With Confidence in China for Leisure and Business
- 28 pages on DOs and DON'Ts in China
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How to get to the hotel?
Get to Shangri-La Hotel Hangzhou
It usually takes about half an hour to get a taxi at the airport
As a public transport tool, taxi is not possible to be a best comfort choice by travelers:
- most taxi cars are very old which makes the cleanliness is not at a high standard
- most drivers cannot speak English, the communicate with the driver is hard
The average price of Hangzhou taxi is about CNY 25 - CNY 30 ($3.91 - $4.69) per 10km (6.25 miles) (the price may vary depends on the traffic status)
Get to Shangri-La Hotel Hangzhou
There are many exchange subway stations from the airport subway station to the nearest subway station to the hotel. And also finding a best way to the hotel from the nearest subway station is a problem for some travelers
The experience by taking subway from the airport to the exchange subway station is usually good but after that it's horrible because most subway stations in China are usually full of people which makes travelers have no chance to even get a seat
The cost of taking subway from the airport to the nearest subway station to the hotel is less than CNY 30 ($4.69)
The nearest subway station to the hotel is:Fengqi Road
The distance between Fengqi Road station to Shangri-La Hotel Hangzhou is 4.90 km (3.06 miles)
Get to Shangri-La Hotel Hangzhou by hotel shuttle bus
The door-to-door pick up service offered by Shangri-La Hotel Hangzhou is always a good choice in terms of the convenience. Travelers no need to waste any time on waiting at the airport
The hotel driver will cover all your travel needs during the way from the airport to the hotel. And the car usually is very good, clean and comfortable
The cost of using hotel pick up service is always expensive. The airport shuttle fee of Shangri-La Hotel Hangzhou is ￥580.00 ($90.74) per vehicle (one way)
After finish the booking at Nehow.com, you can contact the hotel to ask them arrange the hotel shuttle bus for you. You can find the hotel contact information at the manage booking page
Get to Shangri-La Hotel Hangzhou by using Nehow Pickup Service
The door-to-door pick up service offered by Nehow.com is always the best choice. You will meet your private driver at the exit on the right. You can also call our 24/7 custom support if you need any help at the airport
Most cars we used are pretty new, and the car for you will be cleaned before your private driver goes to the airport
In most cases, the cost of Nehow Pickup Service is much cheaper than hotel pick up service. And sometimes the cost of Nehow Pickup Service is even close to the cost by taxi(depends on the traffic status).
The cost of Nehow Pickup Service is:ABC
After you finish your hotel booking, you'll get an email on how to book Nehow pickup service. And also you can find that information on the manage booking page
Location of Shangri-La Hotel Hangzhou
- No.78 Beishan Road, Hangzhou, China
- Impression Westlake
- Hangzhou Huanglong Sports complex
- National Tea Museum
- West Lake Colored Port View Fish Garden
- West Lake (Xi Hu)
- Xi Ling Yin She
What's In the Hotel
- Free WiFi
- Lobby Newspaper
- Safe-deposit Box show more
- Gift Shop
- Smoke-free Property
- Porter & Bellhop
- Number of restaurants - 3
- Number of meeting rooms - 16
- Total number of rooms - 382
- Number of buildings/towers - 3
- Number of floors - 6
- Concierge Services
- Airport Transportation (Surcharge) show more
- Train Station Pickup (Surcharge)
- Dry Cleaning & Laundry Service
- Multilingual Staff
- Luggage Storage
- 24-Hour Business Center
- Conference Center
- Meeting Room
- Frontdesk Service (24 Hours)
- Tours/Ticket Assistance
- Wedding Services
- Express Check-out
- Express Check-in
- Indoor Pool
- Health Club show more
- Steam Room
- Tennis Court
- Tennis on Site
- Billiards Tale
- Breakfast (Surcharge)
- Coffee/Tea In Lobby show more
- Barbecue Grill
Enjoy Your Room
- Air Conditioning
- Crib show more
- In-Room Safe
- Free Bottled Water
- Blackout Curtains
- Complimentary Newspaper
- Free Internet Access
- Free WiFi
- Hair Dryer
- Complimentary Toiletries show more
- Iron in Room
- Separate Bathtub and Shower
- Hypo-Allergenic Bedding
- Climate Control show more
- LCD TV
- Satellite TV Service
- Coffee/Tea Maker
- Room Service
- Daily Housekeeping show more
- In-Room Childcare/Babysitting
- In-Room Massage Service
- Turndown Service
Good to Know
Check in from 2:00 PM
Check out until 12:00 PM
Pets not allowed
Children are welcome
Cribs (infant beds) are available
- ￥182.00 ($28.47) per person (approximately)
- ￥580.00 ($90.74) per vehicle (one way)
Brought to you by Reviews of Shangri-La Hotel Hangzhou
Two days in Hangzhou
polkariParis, France | Aug 28, 2018 | Trip type: Friends getaway
We stayed at Shangrila Hotel for one night to discover the city and attend the Impression West Lake show.
The hotel was very comfortable and service was excellent. Stephen Shi is a great concierge and was really helpful and polite.
Shangrila is the place to be in Hangzhou!杭州香格里拉饭店, 总经理 at Shangri La Hotel Hangzhou, responded to this review
Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience.
We will certainly share this review with all colleagues concerned and look forward to welcoming you back to Shangri-La Hotel Hangzhou soon.
Still my favorite Shangri-La Hotels after 30 years
raymastermanHong Kong, China | Aug 9, 2018 | Trip type: Couples
I first visited Hangzhou in 1988, I stayed in THIS hotel.It was my first Shangri-La experience and I was so impressed by it I vow to return with my love one someday. And 30 years later, after I have go around the world countless times later, i am back. Back in this Old Grand Dame, which is still as impressive after all those years.
I feel I wa well after as soon as I step inside the hotel. The service is great. They really try to help you in every way. They upgraded me to a room with a good view of the West Lake. They offer us fresh fruits daily. and a birthday cake for my partner. The Manager Ricky was attentive and kind. He really make us feel at home.
The hotel has two wings, the older Grand West Wing, which is only minutes away from the lake shore. The newer East Wing is on the hill, it has excellent Lake view and that is the place the G20 leaders such as Theresa May and Putin and Merkel stayed. The 2 wings is connected by golf cart service, which is available at all times.
The Spa is good, so is the indoor swimming pool. The breakfast room is in the West Wing, connected by a inside corrider to the East, The food prvided in breakfast are high quality and fresh, both chinese and western style are available.
I really enjoy my stay and I hope to come back soon, surely I would not have to wait another 30 years before I visit again.杭州香格里拉饭店, 总经理 at Shangri La Hotel Hangzhou, responded to this review
Thank you for sharing your experience at Shangri-la Hotel Hangzhou, We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon.
Majestic Queen Straddling West Lake
Directeur0Wenzhou, China | Aug 9, 2018
When you enter the East Wing, you are greeted by a talking myna bird and also, immediately see an impressive wall landscape carving. This historic hotel that has greeted presidents, including Putin, spreads across a hilltop that has dramatic views of West Lake and the mountains. There are two wings, East and West, and we stayed in the East Wing executive club floor. We were very pleased with the location and service. The breakfast buffet on the lower level is amazing! The headboards of the bed were soiled from use, but other than that, no complaints.杭州香格里拉饭店, 总经理 at Shangri La Hotel Hangzhou, responded to this review
Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our location. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou.
L10nf1shGeneva | Jul 13, 2018 | Trip type: Business
This hotel is definitively a nice hotel, but needs some refreshing work. Very colonial in style, rooms are okay but not up to the standard of Shangri La. Location is great and the staff is very helpful.杭州香格里拉饭店, 公关经理 at Shangri La Hotel Hangzhou, responded to this review
Firstly, thank you for staying with us and for the positive feedback about our hotel. We have taken note of the areas which did not meet your expectations and will continue to make improvements. we will pay more attention to improve our service standard. We look forward to welcoming you to our hotel during your next trip to HangZhou.
Enjoying a wet Hangzhou around West Lake
Wanda LJul 3, 2018 | Trip type: Friends getaway
We want to thank Jan Fan, a guest service manager at Shangri-La hotel for his sterling handling of customers like me and my friends. We stayed one night at this wonderful hotel, and we were able to enjoy a panoramic view of the West Lake, even though the elements were not in our favour. We feel that Mr Fan is very flexible and happy to please his guests wherever possible. We appreciate his kind efforts.杭州香格里拉饭店, 公关经理 at Shangri La Hotel Hangzhou, responded to this review
thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Additional Information about Shangri-La Hotel Hangzhou
Located on the northwest banks of West Lake (Xi Hu), the Shangri-La (Hangzhou Xianggelila Fandian) is, though a bit worn around the edges, easily one of the best luxury hotels in town.
Though at first glance the rather unassuming building doesn't promise to live up to the standards of other Shangri-La hotels, the rooms are large, clean and spacious, the staff helpful and pleasant, and the location choice. Many east-wing rooms boast fine views of the lake, and west-wing rooms overlook lush gardens.
As the Shangri-La is slightly removed from the center of town, and it can therefore be quite peaceful. Onsite dining is another strong point, The Peppino Restaurant offers Italian cuisine, and the Shang's dim sum and dinners come recommended. Weekend buffets and summertime barbecues in the garden are also a major plus.
The well-equipped meeting facilities in the hotel cater to different functions including meetings, conferences, banquets and receptions. A banquet hall with a capacity of 450 persons and seven multifunctional halls of different sizes are at guests' disposal.
Guests looking to keep fit can burn calories in gym, tennis court and swimming pool. After workout, they can rejuvenate themselves in sauna bathroom. Those interested in less strenuous recreation can play chess and poker in games room.
- Shangri La Hangzhou
- Hangzhou Shangri La
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