Sofitel Hotel Westlake Hangzhou
(4.5/5 by China National Tourism Administration)

Nearby: Qinghe Square, QingHeFang, Hefang Street, Former residence of Xueyan Hu show on map

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Ranked #11 Hotel in Hangzhou

Rated by 602 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Disappointing, but great location"Oct 5, 2015
  • "Clean, well located and overly friendly."Sep 27, 2015
  • "Sofitel hangzhou"Sep 18, 2015

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

No booking fees. Best price guaranteed Availability at Sofitel Hotel Westlake Hangzhou

Room type # of guests in room  
Luxury Room (1 Queen Bed)

1 Queen Bed or 2 Single Beds

Sleeps 2 guests (up to 1 child)

Superior Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Junior Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Luxury Room

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 Queen Bed

Sleeps 2 guests (up to 1 child)

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Over 602 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
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City Guide
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  • Top 10 things to do
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China Travel Advice
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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City Guide

26 Pages on Fun Things To Do In Hangzhou - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Hangzhou, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

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Find Your Way with Ease

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China Travel Advice

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How to get to the hotel?

33.4 km (20.7 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sofitel Hotel Westlake Hangzhou

  • 333 West Lake Avenue, Hangzhou, China
      • Longxiangqiao
      • Former residence of Xueyan Hu
      • QingHeFang
      • Qinghe Square

Sofitel Hotel Westlake Hangzhou

What's In the Hotel

    • Free WiFi
    • Elevator
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of floors - 6
    • Total number of rooms - 200
    • Number of buildings/towers - 1
    • Airport Transportation (Surcharge)
    • Dry Cleaning & Laundry Service
    • show more
    • Laundry Facilities
    • Childcare
    • Business Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Express Check-out
    • Express Check-in
    • Spa
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Coffee/Tea In Lobby
    • Barbecue Grill
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Free Local Calls
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Iron in Room
    • Premium Bedding
    • Satellite TV Service
    • In-Room Childcare/Babysitting
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥182.00 ($28.47) per person (approximately)
      • ¥550.00 ($86.04) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Sofitel Hotel Westlake Hangzhou

  • Disappointing, but great location
    Ruth H
    Toronto, Canada | Oct 5, 2015 | Trip type: Friends getaway

    This hotel is in sad need of a facelift. The lobby is beautiful and the location can not be beat. In addition, the concierge staff is very friendly and helpful. However, the bathroom, while clean, had a mildew problem in the grout and was very old. The beds were quite hard, and the feather top had all the feathers around the edges (obviously hadn't been shaken in a while). The breakfast was only ok. The pool is a tiny thing, and the gym is also quite tired although sufficient. Overall disappointing for a Sofitel.

  • Clean, well located and overly friendly.
    Sep 27, 2015 | Trip type: Friends getaway

    We stayed here during the mid-autumn festival, making it a very crowded weekend. There were also two or so weddings going on in the hotel. Despite all of that - the staff were very helpful and the hotel was kept clean - sparklingly clean. The concierge (Aaron) was great, arranging a limo service for our trip to Lingyin Temple and the Longjin tea village - and even coming to the rescue to translate by phone when we got lost. The buffet, is just a buffet; it does the trick but think of the food as 3 star, vs the hotel which is a perfect 5. The best part, the location is directly across from the WestLake, and around the corner from a ton of shopping and food. I would stay here again.

  • Sofitel hangzhou
    Kuala Lumpur, Malaysia | Sep 18, 2015 | Trip type: Business

    Nice, clean and next to west lake walking distance 3 min .all the staff are very helpful and check in time was fast just few min everything done . Room are big and with JBL speaker next to bed when i play with my music feel relax and comfortable.

  • New refurbished rooms in good location
    Singapore, Singapore | Sep 10, 2015 | Trip type: Couples

    Very good Location to see Westlake
    Hotels on edge of westlake & has a view also has a road running in front. The area where there is the Impression show and the famous restaurant is crowded with many taxis hooting their horns and is very noisy. So we are happy to be at quiet Sofitel on the other end road facing but a minute from the underpass to the other side of the lake. A walking cum tram path runs the perimeter of the lake. We did the full tram ride in 1 hr for 30rmb but one can also do shorter route at various stops.
    It is also a 20 min walk to the area of many hangzhou restaurants and local food street.
    Rooms : upgraded to club level, 6th is highest level as hotels near westlake are low rise. Modern bathroom with his & hers basins. A bath tub sits on the side & 2 separate toilet & shower. Very spacious.
    Sky Terrace : at club level on 6th, lift landing turns left to a room that opens out onto the sky terrace with the lake view. A Volkswagen event organizer prevented us from going to the terrace as they have booked the room for the day but it was only 7.30am. It was a pity that hotel guests are prevented from enjoying the sky terrace when events should have been held at their conference rooms.

  • Magnifique
    Alexandre N
    Surabaya, Indonesia | Sep 9, 2015 | Trip type: Business

    Stayed here 2 nights for business.
    Just 2 km away from train station, taxi is very cheap
    Located across Xi Hu lake, good point to start your tour in Hangzhou
    Room is spacious, quite comfy, had problem with Air Co, but fixed right away,
    My room is facing outside, so its "noise vs view:, if you prefer view, then tolerate the noise, and vice versa
    Pretty basic facilities in the executive lounge.
    Had 2 hours free rental of bike for Platinum member, take advantage of this offer
    Breakfast is ample with a lot of option
    The only things need to be improved is the English speaking ability for the reception
    Other than that, its truly Magnifique experience

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Sofitel Hotel Westlake Hangzhou

    • Sofitel Hangzhou Westlake is located on the banks of the city's famous West Lake, close to the central business district. The hotel features 200 elegantly furnished rooms, 2 restaurants, 1 bar, an indoor swimming pool, spa, fitness center and beauty salon. The executive lounge offers panoramic views of West Lake and there are conference facilities available for up to 150 delegates.

    • Sofitel Hangzhou Westlake Hotel Hangzhou
    • Hangzhou Sofitel
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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