Sheraton Hotel Wetland Park Hangzhou
(5/5 by China National Tourism Administration)

Nearby: Lingyin Temple, National Tea Museum, Yue Fei Mausoleum (Tomb of Yuefei) show on map

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Ranked #5 Hotel in Hangzhou

Rated by 454 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Great hotel"Dec 6, 2018
  • "Hope it will also become your No.1 choice at westland"Nov 26, 2018
  • "Nice facility but quirky setting and room"Oct 30, 2018

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


No booking fees. Best price guaranteed Availability at Sheraton Hotel Wetland Park Hangzhou


Room type # of guests in room  
Club Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Superior Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Superior Twin Room

2 Single Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Twin Room

2 Single Beds

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Twin Room

2 Single Beds

Sleeps 3 guests (up to 2 children)


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Over 454 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


43.2 km (26.8 miles) drive (52 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Wetland Park Hangzhou

  • No.1 Westbrook Resort, Zijinggang Road, Hangzhou, China

Sheraton Hotel Wetland Park Hangzhou


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Free Self Parking
    • Parking (Limited Spaces)
    • Gift Shop
    • Elevator
    • Computer Station
    • Porter & Bellhop
    • Lobby Television
    • Number of meeting rooms - 9
    • Total number of rooms - 380
    • Number of floors - 5
    • Number of restaurants - 3
    • Airport Transportation - Pickup (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Indoor Pool
    • 24-Hour Fitness Facilities
    • show more
    • Health Club
    • Kids' Club
    • Spa
    • Tennis Court
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Partially Open Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Balcony
    • Desk
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Bidet
    • Free Crib/Infant Beds
    • Extra Bed Available (Surcharge)
    • show more
    • Premium Bedding
    • Satellite TV Service
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Pets not allowed
  • Check in from 15:00
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥193.00 ($30.19) per person (approximately)
      • ¥600.00 ($93.86) per vehicle (one way)
      • ¥322.00 ($50.37) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Wetland Park Hangzhou

  • Great hotel
    jolmstrom
    Solna, Sweden | Dec 6, 2018 | Trip type: Business

    I can't find anything bad at all with the hotel. The staff was really friendly, my room was spotless and the breakfast as well as the lunch buffets were really good. If I will come back to Hangzhou, I would really consider to go there again.

  • Hope it will also become your No.1 choice at westland
    DerekLan
    Shanghai, China | Nov 26, 2018 | Trip type: Business

    First of all. I have to say, westland is a wonderful, beautiful place and worth to visit and spend your weekend. But the reason why you should come back again, let me tell you, it is Sheraton Grand Hangzhou Wetland Park Resort. Literally, it will light up your time at westland park. No matter the service from the front desk, the executive lounge or inside your room, or say dining choice for both western style or traditional Chinese way, even the SPA choices, all the things will present you a nice, sweet, refreshing, relaxing and peaceful weekend time. After a long, busy, exhausted working week, what else can you possibly need?
     
    Special thanks to Evenne and Ada, and most importantly - Sheraton Grand Hangzhou Wetland Park Resort, this weekend has just became a excuse to come back again very soon. No “goodbye”, only “hello again”!

  • Nice facility but quirky setting and room
    mlsimon
    Potomac, Maryland | Oct 30, 2018 | Trip type: Business

    This is a hotel with all the expected amenities of a 4 or 5 star hotel including a café/bar that has a backyard filled with islands of gazebos that you can relax in. The quirkiness is that it is very confusing to get around the hotel. If you go up the wrong elevator you can't get to your room. In our room we found a large bathtub in the center of it. If you are expecting a nature reserve you're out of luck. This is a wetlands that's being extensively developed with hotels, malls and office complexes. Next door to the hotel is a large mall and exhibit area but unless someone shows you, you won't see it or figure out how to get there.

    SheratonHZ, Manager at Sheraton Grand Hangzhou Wetland Park Resort, responded to this review

    Dear Guest

    Thank you for choosing to stay at the Sheraton Grand Hangzhou Wetland Park Resort and providing your honest feedback on the Guest Satisfaction Survey.

    Providing the highest level of hospitality is our number one priority. We sincerely apologize for falling short of meeting your expectations. The shopping mall was newly opened early in this month, it is true there are lots of things to do, but as a teachable moment, we are very appreciated for your comments and have shared your feedback with the appropriate hotel team and shopping mall team to ensure the necessary route information and guidelines are in place as soon as possible to prevent theinconvenience from occurring in the future.

    Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Hangzhou.


    Guest Service Team

  • Luxurious rooms and amenities
    Helene L
    Indianapolis, Indiana | Oct 27, 2018 | Trip type: Business

    Exclusive rooms with view of the park. Only missing item I wish they would provide was a coffee machine or a kettle. Breakfast buffet was immense with amazing variety of Asian and continental food. The fitness center was well equipped and the pool is big enough to swim laps.
    I strongly recommend this hotel.

  • Much better than expected
    michaelrp2018
    Monaco-Ville, Monaco | Oct 23, 2018 | Trip type: Business

    Maybe I was lucky, and got one of the new renovated rooms - stylishly completed and overall experience a lot better than many other city hotel experiences in China.
    Big breakfast buffet although actual quality pretty bland.
    Evening cocktail bar (not the hotel's fault to be fair) compromised by group of loud drunken american business men, who felt that their sole purpose in the hotel was to show off in front of all the other guests with their loud antics - and people said it was the Chinese who did not know how to travel.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Wetland Park Hangzhou

    • Sheraton Hangzhou Wetland Park Resort is a luxurious 5-star property located 2 km from West City Plaza and 8 km from the Xihu Xintiandi. It offers an indoor pool, a fitness centre and sauna facilities. Free parking on site and free Wi-Fi in public areas are provided.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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