Sheraton Hotel Wetland Park Hangzhou
(5/5 by China National Tourism Administration)

Nearby: Lingyin Temple, National Tea Museum, Yue Fei Mausoleum (Tomb of Yuefei) show on map

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Ranked #5 Hotel in Hangzhou

Rated by 454 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Excellent Concierge Service at Sheraton Wetland"Sep 5, 2018
  • "Excellent Concierge Service at Sheraton Wetland"Sep 5, 2018
  • "Good stay and good hospitality service"Aug 27, 2018

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


No booking fees. Best price guaranteed Availability at Sheraton Hotel Wetland Park Hangzhou


Room type # of guests in room  
Club Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Superior Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Superior Twin Room

2 Single Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Twin Room

2 Single Beds

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Twin Room

2 Single Beds

Sleeps 3 guests (up to 2 children)


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Over 454 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


43.2 km (26.8 miles) drive (52 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Wetland Park Hangzhou

  • No.1 Westbrook Resort, Zijinggang Road, Hangzhou, China

Sheraton Hotel Wetland Park Hangzhou


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Free Self Parking
    • Parking (Limited Spaces)
    • Gift Shop
    • Elevator
    • Computer Station
    • Porter & Bellhop
    • Lobby Television
    • Number of meeting rooms - 9
    • Total number of rooms - 380
    • Number of floors - 5
    • Number of restaurants - 3
    • Airport Transportation - Pickup (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Indoor Pool
    • 24-Hour Fitness Facilities
    • show more
    • Health Club
    • Kids' Club
    • Spa
    • Tennis Court
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Partially Open Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Balcony
    • Desk
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Bidet
    • Free Crib/Infant Beds
    • Extra Bed Available (Surcharge)
    • show more
    • Premium Bedding
    • Satellite TV Service
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Pets not allowed
  • Check in from 15:00
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥193.00 ($30.19) per person (approximately)
      • ¥600.00 ($93.86) per vehicle (one way)
      • ¥322.00 ($50.37) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Wetland Park Hangzhou

  • Excellent Concierge Service at Sheraton Wetland
    PuayHeng
    Singapore | Sep 5, 2018 | Trip type: Couples

    My wife and I were very impressed by the level of knowledge and service provided by Rye Jin, the concierge at Sheraton XiXi Wetland. Having stayed at a few SPG hotels in Shanghai and Hangzhou, I find he provided us with the best service amongst all the service staff including those at the club lounge.

    SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park Resort, responded to this review

    Dear Guest,

    Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park and for your wonderful reviews.

    It is so thrill to read your comments and it fills me with great joy to know that you had a great experience whilst you were staying with us . I surely will share your compliments with Rye and encourage he to keep going in the future.

    We look forward to welcoming you back in the very near future.

    Warm Regards,
    Kathy Ma
    General Manager

  • Excellent Concierge Service at Sheraton Wetland
    PuayHeng
    Singapore | Sep 5, 2018 | Trip type: Couples

    My wife and I were very impressed by the level of knowledge and service provided by Rye Jin, the concierge at Sheraton XiXi Wetland. Having stayed at a few SPG hotels in Shanghai and Hangzhou, I find he provided us with the best service amongst all the service staff including those at the club lounge.

  • Good stay and good hospitality service
    WeiShiangT1
    Aug 27, 2018 | Trip type: Business

    Have my visit during Aug 2018. Hotel room is clean and staffs are helpful. Accidentally to leave my important thing in the hotel room. Thanks to Mandy from the service department helped me to post my item back to me.

    Thanks for the generous helping!

  • Good stay and good hospitality service
    Wei Shiang T
    Aug 27, 2018 | Trip type: Business

    Have my visit during Aug 2018. Hotel room is clean and staffs are helpful. Accidentally to leave my important thing in the hotel room. Thanks to Mandy from the service department helped me to post my item back to me.

    Thanks for the generous helping!

  • Nice hotel but far from city
    Wei L
    Los Angeles, California | Aug 26, 2018 | Trip type: Business

    Stayed here one night for business. The hotel is far from city. If it's not for business or for visiting the wetland park, I wouldn't recommend it because of its location. The check-in was smooth and I was given the second last room of the West Wing. It was a very long walk from the elevator. The room was very nice: high ceiling with beams, spacious bedroom. The bathtub was the middle of the open bathroom-bedroom. I'm not sure if everyone would like this setting. My room had a courtyard view which gave me the view of the East Wing. I'm a Gold member but breakfast isn't free for me, where else in the world Gold members enjoy free breakfast. And of course guests don't have choice but eat breakfast in the hotel because there isn't any other choice within the walking distance. The breakfast is ok but overpriced, as in all other western chain hotels. Since the hotel is in the resort, there are other hotels around. Walking among different hotels, I enjoyed beautiful scenery. The only regret is the scenery is somehow limited.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Wetland Park Hangzhou

    • Sheraton Hangzhou Wetland Park Resort is a luxurious 5-star property located 2 km from West City Plaza and 8 km from the Xihu Xintiandi. It offers an indoor pool, a fitness centre and sauna facilities. Free parking on site and free Wi-Fi in public areas are provided.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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