InterContinental Hotel Hangzhou
(4.5/5 by China National Tourism Administration)

Nearby: The mixc Mall, Jianggan Sports Center of Hangzhou show on map

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Ranked #6 Hotel in Hangzhou

Rated by 351 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Amazing hotel with great staff"Oct 17, 2015
  • "Most beautiful architecture"Oct 15, 2015
  • "Beautiful hotel"Sep 30, 2015

Main Features

  • Internet

  • Breakfast

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


Highlights of InterContinental Hotel Hangzhou

Heartwarming and enchanting service by a great staff

Staff speaks fluent English, not to worry about learning Chinese
Modern spacious rooms equipped with world class amenities
Beautiful restaurants that serves excellent cuisine

Experience night shopping, visit Wushan night market only 4.6km away from the hotel

He fang street perfect for collecting souvenirs, shopping and colorful Chinese crafts. The street is located 4.4km away from the hotel

Free WiFi and Free Parking


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Room type # of guests in room  
Intercontinental Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Club Room

1 King Bed

Sleeps guests

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (River View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (River View)

2 Beds

Sleeps 3 guests (up to 2 children)

Intercontinental Superior Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Room View

1 King Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Superior Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Superior Room

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 351 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

City Guide

26 Pages on Fun Things To Do In Hangzhou - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Hangzhou, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.9 km (18.6 miles) drive (31 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of InterContinental Hotel Hangzhou

    • Experience night shopping, visit Wushan night market only 4.6km away from the hotel
  • No.2 Jiefang East Road, Hangzhou, China
      • Jinjiang
      • Jianggan Sports Center of Hangzhou
      • The mixc Mall

InterContinental Hotel Hangzhou


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Porter & Bellhop
    • Number of restaurants - 3
    • Total number of rooms - 395
    • Concierge Services
    • Dry Cleaning & Laundry Service
    • show more
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • ATM/Banking
    • Tours/Ticket Assistance
    • Spa
    • Spa Tub
    • Game Room
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Extra Bed Available
    • show more
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Complimentary Toiletries
    • Bathrobes
    • Rainfall Shower
    • Shower/Bathtub Combo
    • LCD TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥40.00 ($6.26) per day (rates may vary)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of InterContinental Hotel Hangzhou

  • Amazing hotel with great staff
    RLandAdam
    Seria | Oct 17, 2015 | Trip type: Family

    We stayed a total of three nights and were made most welcome by ALL the staff we encountered. Hotel architecture amazing, a work of art, and its close to the metro too. When we returned for our final night, we were greeted with 'welcome back' as soon as were entered the building. We will definitely stay again the next time we visit this wonderful city

  • Most beautiful architecture
    Edwin V
    Aalter, Belgium | Oct 15, 2015 | Trip type: Business

    The hotel has a very interesting architecture (the exit of every simgle room gives a view on the inner overwhelming inner shell. They have the most friendly staff.
    It's a bit tricky to find the entrance of the hotel. You need to take the elevator to the 3rd floor.

  • Beautiful hotel
    A TripAdvisor Member
    Sep 30, 2015 | Trip type: Business

    I loved my stay here! Service was so good, rooms beautiful, food amazing and loved being connecting to a huge lovely outdoor mall. The problems I had with hotel was the lack of English speaking - concierge couldn't help us at all. The room had only 1 English speaking channel and it only pertained to China- no news. I know we were in China but we thought booking at the intercontinental they would be more English friendly. Also the workout room was so hot you could not workout there- no fans or thermostat . But if you don't workout and speak Chinese it is a fabous place!

  • Outstanding hotel in Hangzhou!!
    Craig S
    Sep 24, 2015

    Great Hotel. Incredible architecture both inside and out. Ask for a room overlooking the river. Clean, spacious, unique hotel room. Staff was attentive and very capable. Will return here every time I visit Hangzhou. Special thanks to Aidan the breakfast manager...learned my name, greeted me every morning and went above and beyond to ensure my day started well.

  • Great rooms, poor fitness facilities
    Benjamin N
    Hangzhou, China | Sep 5, 2015 | Trip type: Friends getaway

    Stayed here for three nights back in January 2015, despite the miserable weather outside the big golden ball was a nice relaxed environment with proper sized bedrooms!
    Upon arrival received an upgrade to a slightly larger room and it was huge, very impressed with the size and scale of the amenities, deluxe rooms here have his and hers sinks, a large work space and a chaise longue. The lobby area and general atrium had an elegant and subdued feeling about them, with plush carpets and warm low lighting. I really could not fault the "hard product" in terms of accommodation and dining here at all. The breakfast was very good, with the extensive range of options one would expect from an Asian Intercontinental. I looked forward to this every morning, and I'm not usually a breakfast type.
    Where this hotel surprised me somewhat was its fitness facilities. Now many Intercontinental's are famous for having out-of-the-ordinary and generally large fitness areas (take the property on Salisbury Road in Hong Kong, for example). Having read about a top-floor pool in a giant five star golden ball overlooking Hangzhou this was of course the first place me and my friend headed to after check in. We were greeted by a sign notifying us "the fitness area of this hotel is not managed by Intercontinental, and is being contracted to a local brand". My heart sank, I have lived in China for years and I know exactly what this would mean. Sure enough, the pool had zero atmosphere (most of the light bulbs in the ceiling didn't work), as well as this, when we arrived there was a very ominous brown stain just next to the pool, which a member of staff saw and ran to get a mop to get rid of it - what the stain was I never learned... Wonky signs, unpleasant temperature, and a bar which had more dust on it than my grandmothers television made this pool a total flop - disappointing.
    I stayed here because I actually got a pretty reasonable rate, this hotel does not charge as much as other five star properties in the area and I believe that is partly due to its rather inconvenient location, it is at the end of the line on the subway and is nowhere near tourist attractions. It is a taxi or metro ride to get anywhere interesting as this hotel is in the middle of a business district which is still being built. For business travellers, hauling to and from work in private cars, this hotel would be absolutely ideal, but if you are trying to do some sightseeing, maybe somewhere more centrally located would be a better choice.
    Many thanks to the staff here for making my stay very pleasant.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about InterContinental Hotel Hangzhou

    • The iconic InterContinental Hangzhou (Hangzhou Zhouji Jiudian) is only a 15-minute drive from Hangzhou's top tourist attraction West Lake, and the Hangzhou Xiaoshan International Airport is just half-an-hour's drive away.

      All deluxe rooms have floor-to-ceiling windows giving expansive views of the Qiantang River and city. Amenities include cable/satellite TVs with in-room movies, DVD players, mini bars, mini refrigerators, Wi-Fi and more.

      Commute easily to the downtown with the nearby Hangzhou Metro Line 4, you can take off at “Citizen Centre” and get out from Exit E(the nearest Exit to hotel), within 1 minute walking you will reach InterContinental Hangzhou.

      Guests at this Hangzhou hotel have a choice of seven dining outlets, offering a selection of Chinese and Western cuisines.Beer fans should head to the hotel's German restaurant to check out the in-house brewery.

      For business convenience, the hotel boasts 31 meeting rooms with top-of-the-line equipment including microphones, digital projectors and DVD players. The main ballroom is 2, 100 sq m (22, 600 sq ft)—the biggest in China.

      A swimming pool and fitness center give guests a place to stay active while the Abel Spa offers a range of treatments for those looking to unwind.

    • Intercontinental Hangzhou Hotel Hangzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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