InterContinental Hotel Hangzhou
(4.5/5 by China National Tourism Administration)

Nearby: The mixc Mall, Jianggan Sports Center of Hangzhou show on map

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Last booking: 11 hours ago

Ranked #6 Hotel in Hangzhou

Rated by 351 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Decent Rooms"Aug 29, 2018
  • "Great river view from this comfortable deluxe room with good overall facilities, breakfast quality could be better."Aug 20, 2018
  • "Unique experience. An almost star trek stay"Aug 9, 2018

Main Features

  • Internet

  • Breakfast

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


Highlights of InterContinental Hotel Hangzhou

Heartwarming and enchanting service by a great staff

Staff speaks fluent English, not to worry about learning Chinese
Modern spacious rooms equipped with world class amenities
Beautiful restaurants that serves excellent cuisine

Experience night shopping, visit Wushan night market only 4.6km away from the hotel

He fang street perfect for collecting souvenirs, shopping and colorful Chinese crafts. The street is located 4.4km away from the hotel

Free WiFi and Free Parking


3 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

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No booking fees. Best price guaranteed Availability at InterContinental Hotel Hangzhou


Room type # of guests in room  
Intercontinental Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Club Room

1 King Bed

Sleeps guests

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (River View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (River View)

2 Beds

Sleeps 3 guests (up to 2 children)

Intercontinental Superior Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Room View

1 King Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Superior Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Superior Room

1 King Bed

Sleeps 3 guests (up to 2 children)


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We always have the best discounts and offers on InterContinental Hotel Hangzhou

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Over 351 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.9 km (18.6 miles) drive (31 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of InterContinental Hotel Hangzhou

    • Experience night shopping, visit Wushan night market only 4.6km away from the hotel
  • No.2 Jiefang East Road, Hangzhou, China
      • Jinjiang
      • Jianggan Sports Center of Hangzhou
      • The mixc Mall

InterContinental Hotel Hangzhou


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Porter & Bellhop
    • Number of restaurants - 3
    • Total number of rooms - 395
    • Concierge Services
    • Dry Cleaning & Laundry Service
    • show more
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • ATM/Banking
    • Tours/Ticket Assistance
    • Spa
    • Spa Tub
    • Game Room
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Extra Bed Available
    • show more
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Complimentary Toiletries
    • Bathrobes
    • Rainfall Shower
    • Shower/Bathtub Combo
    • LCD TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥40.00 ($6.26) per day (rates may vary)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of InterContinental Hotel Hangzhou

  • Decent Rooms
    ToddK1969
    San Francisco Area | Aug 29, 2018 | Trip type: Business

    Stayed two nights at the Hangzhou Intercontinental on a recent business trip. The hotel is new and modern....Architecture/design is quite unique, rooms are laid out in a circular fashion and the rooftop is a giant skylight so tons of natural light. Quite beautiful.

    Rooms are decent. They were clean and comfortable but nothing spectacular. The cleaning staff was very attentive (they left extra bottles of water as they noticed I had consumed the daily allotment).

    The food options were disappointing. Daily breakfast buffet offered a variety of options but they were not appetizing, as a general rule and I ended up not partaking after the 1st day.

    Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

    Dear guest,
    Thank you for taking the time to post a review after your stay with us. InterContinental Hangzhou is located in Hangzhou Qianjiang CBD, its unique design and magnificent golden globe architecture make the hotel one of the city’s famous landmarks. Each spacious guestroom sets a k-cup coffee machine, well-stocked mini bar, television, wireless and non-wireless internet. Your comments have been shared with hotel management, we strive to provide the dining experiences that exceed our guests’ wildest expectations. We are constantly working to improve our menu offerings, and your comments will help us improve in this area. Thank you once again for the time to share your experience and I hope to welcome you back to the InterContinental Hangzhou in the near future.

    InterContinental Hangzhou

  • Great river view from this comfortable deluxe room with good overall facilities, breakfast quality could be better.
    docdot
    London, England | Aug 20, 2018 | Trip type: Business

    Location
    The big golden ball is right beside the Qiantang River in the new town area of Hangzhou city close to Civic Centre metro stop. West lake is about 25 minutes drive away and the main airport HGH is about 30 minutes by car. Shanghai one hour by train, 4hr by car. Quite central with a nice view of skyline of this city as well as the wide river and some of the large bridges that cross it.
    Room
    Deluxe room on 12th floor was large and spacious. The comfortable king-size bed faced the large windows with a forward view of the river. Windows are large and leaning but the room offers electronic blinds to block out light, though the switch for this function is not easily found, behind the curtains. Decent overhead reading lights with dimmer dial and. bedside lamps though shades were presented slightly bent presented above each bed side table, along with two Euro/US pin power sockets including Australian.
    Facing bed are the large windows but to the side is a wide circular love seat that is not that comfortable in design. Large executive glass desk with lamp and sockets with decent desk chair.
    TV is on side view from bed but does offers an interactive menu that has mainly Chinese but also CNN, BBC etc.
    Quite Asian opulent decor but in some way dated furniture but nice lighting and quite cosy obviously with incredible view of river that directly faces you.
    The room also has a decent walk in closet with robes, safe and space to unpack bag. Nearby is an expresso machine and mini fridge.
    The bathroom is very spacious with three rooms, toilet cubicle, sink on side of bedroom and bath and shower room, of which has a glass screen that backs onto the back of bed. Electric blinds though can be brought down for privacy. The bath is of good depth and size, scandinavian design that also offers a small TV that, whilst having a bath, you can watch and change channels using waterproof controller . Just next to it is a large rain shower and shower hose on side options. All worked well and they offer a full selection of branded amenities that even includes a generous colgate mouthwash. Only issue is water can overflow from shower out of cubicle area into corridor where there is a make up mirror desk at.
    Overall a decent 5-star product but does feel its age now and could do with an update of the furniture and lamps. More marks/scrapes than should be seen on walls and furniture.
    Facilities
    Free WIFI that requires signing in but worked fast, though VPN (pure) didn't work so was blocked by the great firewall from checking my google account. There is also a business centre for printing.
    Catering facilities here include a buffet restaurant, lobby bar, Chinese restaurant, seafood and German though only used the buffet restaurant for breakfast. It was slightly disappointing, quite varied selection that was edible but not a 5-star standard. Western breakfast meats and things did not look that appetising, breads were ok.
    Leisure facilities include an indoor pool on top floor that is good for lengths, a modern gym and SPA facilities.
    Staff
    Some staff spoke English well mostly at reception but struggled at breakfast to communicate with waiters. Check-in did take some time but check out was fast.
    Overall the hotel is well situated and quite fun place to stay especially because the lobby is like nothing else, a hollow ball inside with open view of the lifts going up and down.

    Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

    Dear docdot,

    Thank you for taking the time to share your experience with us after your most recent stay at InterContinental Hangzhou. I am delighted to hear the hotel as well as service from our team met all your needs and we were able to make your stay a memorable one. We highly appreciate our guests’ comments and our aim is to provide our guests with great experiences. Your comments have been shared with our management and passed the issues onto the relevant departments concerned. Should your travels bring you back this way, I hope that you will stay with us again.

    InterContinental Hangzhou

  • Unique experience. An almost star trek stay
    dralmorales
    Aug 9, 2018

    the hotel is impressive and when you enter the immense lobby you think you are in a Space Odyssey kind of movie. The rooms are incredibly big and they have panoramic glass from floor to ceiling offering you an unobstructed view fo the world outside. The fantastic aspects of the hotel do no stop here. They offer sumptuous buffets for breakfast and dinner with all the kind of food specialities you may think of. They have also a very well equipped gym with state of the art equipment. However, the hotel features and magnificence are also supported by great and highly satisfactory hotel service standards delivered by well groomed and trained hotel staff. The room service many must be tried you will be surprised by the speed and quality of the food. If you consider the overall experience you get from staying here then you will think that the hotel room rate comes cheeap after all. I would suggest anyone to try this hotel

    Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

    Dear dralmorales,

    Thank you for taking the time to post a review. It is always refreshing to receive such positive comments especially when it is regarding the team here. InterContinental Hangzhou is located in beautiful and scenic Hangzhou Qianjiang CBD, its unique design and magnificent golden global architecture make the hotel as one of the city’s famous landmarks. We provide well equipped facilities and delicious food for guest, those made them leave unforgettable memories here. Guests can enjoy scenic views of the Qiantang River from their rooms Thank you once again for sharing your experience and I hope to welcome you back to the InterContinental Hangzhou in the near future.

    InterContinental Hangzhou

  • Bizarre looking hotel!
    matkwright
    Hong Kong, China | Jul 8, 2018 | Trip type: Business

    I stayed here one night on a business trip, and as soon as you arrive the hotel is very striking, if mostly for it's appearance! It's a huge gold sphere! The interior is a massive hollow atrium, with the rooms arranged around the edge...

    The room I was given was on a low floor, however it was very large, clean and had a great view. The gym is on the top floor and commands some great views of the city. Just across the road from the hotel there is a very nice riverside walk which is perfect for jogging, although other than this there didn't seem to be do much do in the immediate vicinity.

    Good choice of items available at the breakfast buffet.

    Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

    Dear guest, thank you for taking the time to post a review after your stay with us. It is always refreshing to receive such positive comments. Its unique design and magnificent golden globe architecture make the hotel to be the one of the city’s famous landmarks. You could look up to the 85m dome from 5th Floor. Each spacious guestroom boasts floor to ceiling windows that offers panoramic views of the Qiantang River or the scenic city. Hotel is near the City Balcony, where you could enjoy the light show and music fountain. You also could go shopping in Outlets on Basement 1. Fresh All Day Dining features its freshest ingredients and well-cooked buffet in the morning and at night. We hope to be able to welcome you back to InterContinental Hangzhou in the coming future. InterContinental Hangzhou

  • Adequate amenities but superb location
    Maryann T
    Hong Kong, China | May 19, 2018 | Trip type: Business

    We checked in very late at night but the hotel pickup services was extremely smoothly with constant updates with the concierge and check-in service so when we arrived the hotel entrance the check-in staff was already awaiting for us preparing for check-in.

    The hotel concierge also already had our departure information understanding our needs and departure arrangement - which was comforting knowing our short stay should be well taken care of.

    The hotel room itself is large and spacious but I do feel it’s outdated and old. But the views from the window is impressive and reminds me how beautiful the city of Hangzhou is.

    The gym facility and swimming pool both feel outdated but adequate. Sufficient for a quick workout and exercise but not some place where I would linger for hours.

    Overall the stay here has been satisfactory and no complains - but I would been keen to visit somewhere else the next time when visiting Hangzhou to find more unique hotel and experiences.

    Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

    Thank you for taking the time to share your experience with us after your most recent stay at InterContinental Hangzhou.It is always refreshing to receive such positive comments especially when it is regarding the team here. Hotel is located by the beautiful and scenic Hangzhou Qiantang River. Its unique design and magnificent golden globe architecture make the hotel one of the city’s newest landmarks.Each spacious guestroom boasts floor to ceiling windows that offers panoramic views of the Qiantang River or the scenic city, as well as the light show or musical fountain at the night.We have addressed the matters about the facilities with the hotel management.We highly appreciate our guests’ comments as they help us to improve. We are all looking forward to welcoming you back in the future.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about InterContinental Hotel Hangzhou

    • The iconic InterContinental Hangzhou (Hangzhou Zhouji Jiudian) is only a 15-minute drive from Hangzhou's top tourist attraction West Lake, and the Hangzhou Xiaoshan International Airport is just half-an-hour's drive away.

      All deluxe rooms have floor-to-ceiling windows giving expansive views of the Qiantang River and city. Amenities include cable/satellite TVs with in-room movies, DVD players, mini bars, mini refrigerators, Wi-Fi and more.

      Commute easily to the downtown with the nearby Hangzhou Metro Line 4, you can take off at “Citizen Centre” and get out from Exit E(the nearest Exit to hotel), within 1 minute walking you will reach InterContinental Hangzhou.

      Guests at this Hangzhou hotel have a choice of seven dining outlets, offering a selection of Chinese and Western cuisines.Beer fans should head to the hotel's German restaurant to check out the in-house brewery.

      For business convenience, the hotel boasts 31 meeting rooms with top-of-the-line equipment including microphones, digital projectors and DVD players. The main ballroom is 2, 100 sq m (22, 600 sq ft)—the biggest in China.

      A swimming pool and fitness center give guests a place to stay active while the Abel Spa offers a range of treatments for those looking to unwind.

    • Intercontinental Hangzhou Hotel Hangzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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