InterContinental Hotel Hangzhou
(4.5/5 by China National Tourism Administration)

Nearby: The mixc Mall, Jianggan Sports Center of Hangzhou show on map

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Ranked #6 Hotel in Hangzhou

Rated by 351 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "The restaurant was disappointing and over-priced"Dec 2, 2018
  • "Amazing Looking Property"Nov 17, 2018
  • "Inconsistent luxury."Nov 1, 2018

Main Features

  • Internet

  • Breakfast

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


Highlights of InterContinental Hotel Hangzhou

Heartwarming and enchanting service by a great staff

Staff speaks fluent English, not to worry about learning Chinese
Modern spacious rooms equipped with world class amenities
Beautiful restaurants that serves excellent cuisine

Experience night shopping, visit Wushan night market only 4.6km away from the hotel

He fang street perfect for collecting souvenirs, shopping and colorful Chinese crafts. The street is located 4.4km away from the hotel

Free WiFi and Free Parking


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No booking fees. Best price guaranteed Availability at InterContinental Hotel Hangzhou


Room type # of guests in room  
Intercontinental Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Club Room

1 King Bed

Sleeps guests

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (River View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (River View)

2 Beds

Sleeps 3 guests (up to 2 children)

Intercontinental Superior Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Room View

1 King Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Superior Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Superior Room

1 King Bed

Sleeps 3 guests (up to 2 children)


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We always have the best discounts and offers on InterContinental Hotel Hangzhou

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Over 351 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.9 km (18.6 miles) drive (31 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of InterContinental Hotel Hangzhou

    • Experience night shopping, visit Wushan night market only 4.6km away from the hotel
  • No.2 Jiefang East Road, Hangzhou, China
      • Jinjiang
      • Jianggan Sports Center of Hangzhou
      • The mixc Mall

InterContinental Hotel Hangzhou


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Porter & Bellhop
    • Number of restaurants - 3
    • Total number of rooms - 395
    • Concierge Services
    • Dry Cleaning & Laundry Service
    • show more
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • ATM/Banking
    • Tours/Ticket Assistance
    • Spa
    • Spa Tub
    • Game Room
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Extra Bed Available
    • show more
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Complimentary Toiletries
    • Bathrobes
    • Rainfall Shower
    • Shower/Bathtub Combo
    • LCD TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥40.00 ($6.26) per day (rates may vary)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of InterContinental Hotel Hangzhou

  • The restaurant was disappointing and over-priced
    777shinyz
    Toronto, Canada | Dec 2, 2018 | Trip type: Family

    Because of the hotel's unique architectural design and the nearby light show, we chose this place. There were literally only us eating at the restaurant with almost 10 servers working. The dishes were unbelievably over-priced. For example, each one of the soup dumplings is usually sold at <7RMB at other restaurants, and this place charged <30RMB. The fish dish was not very tasty but cost ~$70USD etc. I would not consider this for family / friends.

    Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

    Dear guest, thank you for taking the time to post a review of our property. We strive to provide personalized experiences for each of our guests, and are always actively looking for ways to keep costs fair while offering the finest in dining experience and service. I appreciate your review as it provides feedback that I need to re-evaluate guest needs. I hope you will consider giving us another chance in the future to demonstrate our commitment to satisfaction in all areas of the guest experience. We hope to welcome you back to the InterContinental Hangzhou in the near future. InterContinental Hangzhou

  • Amazing Looking Property
    Dave K
    Melbourne | Nov 17, 2018 | Trip type: Business

    Amazing looking property although the rooms need a little renovation to bring it up to standard. The food at the main restaurant is just ok, however the pasta at the Pasta restaurant is excellent, even though it lacks atmosphere.

    Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

    Dear guest,thank you for taking the time to post a review after your stay with us. I could not agree with you more that we are extremely lucky with the unique design and magnificent golden globe architecture. Your comments about the room have been shared with our hotel management, the renovation will be in the next year plan. Pasta Factory, level B1, offers 9 types of classic pastas for you to choose and you can select your favorite sauce, vegetables or meats for our chef to cook the way you wanted. The chef would use the traditional cooking method to keep the unique and original Italian taste and flavor. Thank you once again for the time to share your experience and I hope to welcome you back to the InterContinental Hangzhou in the near future. InterContinental Hangzhou

  • Inconsistent luxury.
    GdSNapoli_Italia
    Napoli, Italia | Nov 1, 2018 | Trip type: Couples

    The structure of the hotel is absolutely gorgeous, the room amazing and the open restaurant at the reception food very good (a la carte or all-you-can-eat). The unbelievable number of staff members is incredibly gentle (Chinese style, I would say). A perfect location for a great vacation with a lot of interesting things to see around, temples, pagodas, silk market. However, nobody speaks decent English and the communication is very difficult. That is why I do not give 5 stars. I suggest preparing a sheet with the main words (such as taxi, bus, metro, restaurant, reservation, table etc) as well as the streets and location to visit also in Chinese characters (google translator is fine), to avoid confusion. To reserve a window table in the restaurant at the reception level, I had to use body language, something that I am pretty good to do, being Neapolitan. Forget using the Web, especially if you are a Google user.

  • Inconsistent luxury.
    GdSNapoli_Italia
    Napoli, Italia | Nov 1, 2018 | Trip type: Couples

    The structure of the hotel is absolutely gorgeous, the room amazing and the open restaurant at the reception food very good (a la carte or all-you-can-eat). The unbelievable number of staff members is incredibly gentle (Chinese style, I would say). A perfect location for a great vacation with a lot of interesting things to see around, temples, pagodas, silk market. However, nobody speaks decent English and the communication is very difficult. That is why I do not give 5 stars. I suggest preparing a sheet with the main words (such as taxi, bus, metro, restaurant, reservation, table etc) as well as the streets and location to visit also in Chinese characters (google translator is fine), to avoid confusion. To reserve a window table in the restaurant at the reception level, I had to use body language, something that I am pretty good to do, being Neapolitan. Forget using the Web, especially if you are a Google user.

    Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

    Dear guest, thank you for taking time to share your comments with us. Our hotel’s unique design and magnificent golden globe architecture make the hotel as one of the city’s famous landmarks. Our staff are delight to provide a considerate and personal service for guest. Our Fresh All Day Dining features its freshest ingredients and well-cooked buffet. We apologize for all the inconvenience caused during your stay. Your comments have been shared with our hotel management, we would enhance the English training for staff to make guest enjoy more comfortable stay. We hope to welcome you back to the InterContinental Hangzhou in the near future. InterContinental Hangzhou

  • Wauwwwww
    HakanCp
    Oct 30, 2018 | Trip type: Business

    Truly one of the amazing architecture that i have stayed at. Great rooms, nice view. There is nothing i can say about this hotel. When in Hangzhou stay here as it is really worth it. Dazzling building and inside.

    Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

    Dear guest, thank you for taking time to share your comment with us. We are glad to hear that you enjoyed your stay. Its’ unique design and magnificent golden globe architecture make it as one of the city’s famous landmarks. Guests can enjoy scenic views of the Qiantang River from their rooms and enjoy a tranquil stroll through our serene garden grounds. You could enjoy the splendid inside view from the lobby on 5th floor. Thank you for your recommendation, we hope to be able to welcome you back to InterContinental Hangzhou. InterContinental Hangzhou

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about InterContinental Hotel Hangzhou

    • The iconic InterContinental Hangzhou (Hangzhou Zhouji Jiudian) is only a 15-minute drive from Hangzhou's top tourist attraction West Lake, and the Hangzhou Xiaoshan International Airport is just half-an-hour's drive away.

      All deluxe rooms have floor-to-ceiling windows giving expansive views of the Qiantang River and city. Amenities include cable/satellite TVs with in-room movies, DVD players, mini bars, mini refrigerators, Wi-Fi and more.

      Commute easily to the downtown with the nearby Hangzhou Metro Line 4, you can take off at “Citizen Centre” and get out from Exit E(the nearest Exit to hotel), within 1 minute walking you will reach InterContinental Hangzhou.

      Guests at this Hangzhou hotel have a choice of seven dining outlets, offering a selection of Chinese and Western cuisines.Beer fans should head to the hotel's German restaurant to check out the in-house brewery.

      For business convenience, the hotel boasts 31 meeting rooms with top-of-the-line equipment including microphones, digital projectors and DVD players. The main ballroom is 2, 100 sq m (22, 600 sq ft)—the biggest in China.

      A swimming pool and fitness center give guests a place to stay active while the Abel Spa offers a range of treatments for those looking to unwind.

    • Intercontinental Hangzhou Hotel Hangzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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