Marriott Hotel Hangzhou
(4.5/5 by China National Tourism Administration)

Nearby: Yue Fei Mausoleum (Tomb of Yuefei), Pagoda of Six Harmonies show on map

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Ranked #14 Hotel in Hangzhou

Rated by 317 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Love Hangzhou, love JW there"Jun 21, 2018
  • "Room quite dated and not 5 star"Jun 2, 2018
  • "Lovely hotel"May 30, 2018

Main Features

  • Breakfast

  • Parking

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center


No booking fees. Best price guaranteed Availability at Marriott Hotel Hangzhou


Room type # of guests in room  
Executive Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Junior Suite

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 317 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



Location of Marriott Hotel Hangzhou

  • No.28 Hushu South Road, Gongshu District, Hangzhou, China
      • Hangzhou Xiaoshan International Airport
      • Hangzhou East Railway Station
      • Hangzhou Railway Station
      • West Lake Colored Port View Fish Garden
      • National Tea Museum
      • Longjing tea fields

Marriott Hotel Hangzhou


What's In the Hotel

    • Free WiFi
    • Free Self Parking
    • Parking (Limited Spaces)
    • show more
    • RV, Bus, Truck Parking
    • Elevator
    • Computer Station
    • Porter & Bellhop
    • Number of restaurants - 4
    • Total number of rooms - 305
    • Number of floors - 26
    • Concierge Services
    • Dry Cleaning & Laundry Service
    • show more
    • Luggage Storage
    • Business Center
    • Conference space size (feet) - 24908
    • Conference space size (meters) - 2314
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Indoor Pool
    • 24-Hour Fitness Facilities
    • show more
    • Sauna
    • Spa
    • Spa Tub
    • Steam Room
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Terrace
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Desk
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Hydro-Massage Shower
    • Separate Bathtub and Shower
    • Bidet
    • Crib/Infant Beds (Surcharge)
    • Premium Bedding
    • show more
    • Pillow Menu
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥182.00 ($28.47) per person (approximately)
      • ¥45.00 ($7.04) per day (rates may vary)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Marriott Hotel Hangzhou

  • Love Hangzhou, love JW there
    cutepeachfei
    Shanghai, China | Jun 21, 2018 | Trip type: Business

    If you need to choose a property to stay for a nice location and be able to enjoy a great service in Hangzhou, I would strongly recommend JW Marriott on 28 Hu Shu Nan Lu.

    I’ve been back and forth living there almost 3 years. Service is always consistent great. I want to extend my sincere thank to Mary Zhang(张红)who always be there if any need is required in the first place for me. Dining experience is wonderful down lobby section not only because of a variety of food options , but also the whole crew there that provide warm and sweet thoughtful service, which makes the whole experience unique. Thank Lily (斯旻梦娃), Andy (busy between JW and courtyard next door), Lea girl (I met both in Jw shanghai and Hangzhou, what a small world ) and whole team people for the great service.

    Thank you so much everyone for always taking care of me and my guests. Look forward to going back every time.

  • Room quite dated and not 5 star
    Gan_Intl_Travel
    Jun 2, 2018

    We stayed here for a weekend and found this hotel to be quite dated. Although this hotel caters to the business travellers, i found that it is just average and not on par with the JW Marriot brand. Infact, the quality of the room here is like many Courtyard at Marriot hotels in other countries, which to me are in the category of 4 stars.
    One incident that really perplexed me was the honesty of the front desk staff. We paid our room in cash upon checkout, and the staff used the notes counting machine to count our payment. However, the staff miscounted or deliberately counted less by RMB100, and demanded the extras. Without even checking or verifying, the staff demanded the extras but I insist on the actual payment as I was very sure of the amount that I paid. Upon this insistence, the staff found the extra RMB100 in the counting machine and he claimed that it got stuck there. My argument is, how could a counting machine go wrong?? We never got a proper apology from the staff and he went on to us check out.

    For future travelers to Hangzhou, please be aware of such tricks, as our experience taught us to be vigilant when it comes to dealing with cash, even in 5 star hotels.

    Dan D, Manager at JW Marriott Hotel Hangzhou, responded to this review

    Dear Valued Guest,

    Greetings from JW Marriott Hotel Hangzhou!

    Thank you for your comments, we felt pity if our front desk staff brought this misunderstanding to you, hotel do take cash handling carefully, we do apologize for the miscounted of the cash and we will try very best to improve the accuracy. Thank you for choosing JW Marriott Hotel, please do contact us if there is anything else we can do to assist.

    Sincerely,

    Dan Ding
    Director of Operations

  • Lovely hotel
    Sharon324
    Portishead, England, United Kingdom | May 30, 2018 | Trip type: Family

    Only stayed for one night in this hotel but had a lovely room which was quite luxurious and very comfortable. It even had a good selection of English speaking TV channels which is unusual in China! We had to get a taxi to West Lake as it is not near enough to walk but it was in a nice area nonetheless.

    JoyeuxZ, Public Relations Manager at JW Marriott Hotel Hangzhou, responded to this review

    Dear Guest,

    Thank you for choosing JW Marriott Hotel Hangzhou. Glad to know that your stay is enjoyable. The best way from our hotel to West Lake is riding bicycle, you can try next time.

    Look forward to your next visit.

  • Awesome hotel
    cliff w
    May 23, 2018 | Trip type: Family

    Stayed at the hotel in Feb this year. Check-in was quick, but they do check very carefully on ID and scan your passport. I have a room facing the West lake, but not at the very top level thus the view was blocked by the the neighboring building. The view from the lounge was awesome.

    The hotel offers a buffet in the first floor which has a ton of food to choose from. The breakfast choice in the lounge was decent with many choices, better than evening choices which are limited.

    During the day, it was nice to have a cup of green tea in the lounge during the day and enjoy the view.

    JoyeuxZ, Public Relations Manager at JW Marriott Hotel Hangzhou, responded to this review

    Dear Guest,

    Thank you for staying with us in Feb. Executive Lounge located on 16th floor, provides a spectacular view of downtown Hangzhou. Longjing tea is very famous in Hangzhou, glad to know that you have try it. Look forward to your next visit.

    Wish you have a nice day.

  • Great property - excellent breakfast and lounge
    oxontheroad
    London, United Kingdom | May 18, 2018 | Trip type: Family

    Early check-in accommodated with no problem, polite and attentive staff. Room in pristine condition, and elevators always quick. Executive lounge well-appointed with fantastic views over the lake, generous evening warm options and drinks. Lounge also has plenty of working areas (including an adjoining meeting room) and is open until midnight. Breakfast taken in the ground floor restaurant - of both a high quality, and impressive variety (far greater than lounge offering). Will definitely return!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Marriott Hotel Hangzhou

    • JW Marriott Hangzhou offers unmatched luxurious accommodations. Guest rooms are tastefully designed and appointed with guests’ utmost comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown, serves a full breakfast, choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Three world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool; pamper yourself in our serene Spa or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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