Marriott Hotel Hangzhou
(4.5/5 by China National Tourism Administration)

Nearby: Yue Fei Mausoleum (Tomb of Yuefei), Pagoda of Six Harmonies show on map

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Ranked #14 Hotel in Hangzhou

Rated by 317 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Excellent, consistent service at a great hotel."Aug 25, 2018
  • "Solid Stay"Aug 17, 2018
  • "Very welcoming"Aug 14, 2018

Main Features

  • Breakfast

  • Parking

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center

No booking fees. Best price guaranteed Availability at Marriott Hotel Hangzhou

Room type # of guests in room  
Executive Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Junior Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

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Over 317 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

Location of Marriott Hotel Hangzhou

  • No.28 Hushu South Road, Gongshu District, Hangzhou, China
      • Hangzhou Xiaoshan International Airport
      • Hangzhou East Railway Station
      • Hangzhou Railway Station
      • West Lake Colored Port View Fish Garden
      • National Tea Museum
      • Longjing tea fields

Marriott Hotel Hangzhou

What's In the Hotel

    • Free WiFi
    • Free Self Parking
    • Parking (Limited Spaces)
    • show more
    • RV, Bus, Truck Parking
    • Elevator
    • Computer Station
    • Porter & Bellhop
    • Number of restaurants - 4
    • Total number of rooms - 305
    • Number of floors - 26
    • Concierge Services
    • Dry Cleaning & Laundry Service
    • show more
    • Luggage Storage
    • Business Center
    • Conference space size (feet) - 24908
    • Conference space size (meters) - 2314
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Indoor Pool
    • 24-Hour Fitness Facilities
    • show more
    • Sauna
    • Spa
    • Spa Tub
    • Steam Room
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Terrace
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Desk
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Hydro-Massage Shower
    • Separate Bathtub and Shower
    • Bidet
    • Crib/Infant Beds (Surcharge)
    • Premium Bedding
    • show more
    • Pillow Menu
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥182.00 ($28.47) per person (approximately)
      • ¥45.00 ($7.04) per day (rates may vary)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Marriott Hotel Hangzhou

  • Excellent, consistent service at a great hotel.
    Cincinnati, Ohio | Aug 25, 2018 | Trip type: Business

    Just wrapping up 2.5 weeks at the JW. This is my 4th or 5th stay at the hotel and as always, I experienced very good service. I want to specifically acknowledge the staff during breakfast. They have an extensive selection of eastern and western dishes and the staff are always friendly and attentive - and patient as I attempt to converse with them in Mandarin. I also want to thank the lounge staff. Everyone is very helpful and Curry even made me a Mojito. I order room service and have it sent to the lounge – love the Marriott Burger.

    The hotel is nice and clean. It is not very close (reasonable walking distance) to the activities at West Lake, so if you are on holiday you may want to stay closer to the lake. The traffic around the lake is always heavy, but with the fun seekers of summer in town it’s miserable.

    The Hangzhou Tower shopping complex is very close. The shops are mostly high end - 1.2 million RMB watch anyone? or maybe a 22000 RMB purse? But it is a great place to window shop and there have restaurants. My favorite is Carbon Italian restaurant next to Starbucks (in the building closest to the hotel).

    For runners, you can easily get to the path along the canal, it’s a few blocks behind hotel. Just come out of building, go right to the side street and turning right keep going until you hit the canal. I usually turn left once I’m on the canal, I think the view is better.

    The gym is great for a hotel, though I wish they had dumbbells heavier than 50 pounds or ~ 22kg. They have a “floating” smith type machine. I like it because unlike others, it doesn’t really assist in anyway but is safer than free weights. Great for squats or reverse row. Other machines, treadmills, elliptical, bikes and a yoga studio round out the facility. It is hot in the summer as the national recommendation for setting the AC is 26C.

  • Solid Stay
    Los Angeles, California | Aug 17, 2018 | Trip type: Business

    I stay in hotels 75-125 nights a year and usually stay at Marriott properties. This Marriott did not care for loyalty status as much so that was a little disappointing and I did not get the usual upgrade that one receives with platinum elite status. I didn't like the fact that it was connected to another property which congested the area a bit. I think this is still a solid hotel but is would be in the bottom tier for the JW Marriotts I have stayed at.

  • Very welcoming
    Shanghai, China | Aug 14, 2018 | Trip type: Friends getaway

    Rose's been very nice and helpful in the lounge and remembered me after just seeing me twice. Nice flowers in the lounge too!
    I would say the black tea at the breakfast is one of the best and Longjing egg Benedict and egg tart are in a special flavor

  • Great stay with family
    Westborough, Massachusetts | Aug 14, 2018 | Trip type: Family

    We were on a long trip in China. The minute we stepped into the JW, the people were fantastic. Hangzhou is a very friendly city, and the people at this JW were friendly, helpful and attentive. The Club lounge was exceptional. The staff at the club lounge was as good as any place I've been.
    Rooms were clean, spacious, and the location was a little off of West Lake, but close enough.
    Great stay. We will be back.

  • Excellent stay
    Fairhope, Alabama | Jul 27, 2018 | Trip type: Business

    Just recently spent several days here and would highly recommend to anyone visiting Hangzhou
    Very nice/clean hotel
    Extremely friendly staff:
    Mr. Jack Feng at concierge desk was very helpful and quickly answered all of my
    travel questions and needs
    Ladies in the Asia Bistro and Lounge were extremely friendly and helpful
    Food was excellent
    Room view of West Lake was impressive
    Concierge lounge was perfect and offered excellent views
    Workout room was spacious and nice
    Area around the hotel was safe and easy to navigate on foot

    The only issue (and it wasn't that big of a deal) was that there were zero English speakers in the Man Ho Restaurant (2nd floor) They need at least one somewhat knowledgable English speaker to properly communicate. Trying to get a table, order food/drink and pay bill was a little hectic.

    Other than that I couldn't have asked for a better stay

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Marriott Hotel Hangzhou

    • JW Marriott Hangzhou offers unmatched luxurious accommodations. Guest rooms are tastefully designed and appointed with guests’ utmost comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown, serves a full breakfast, choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Three world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool; pamper yourself in our serene Spa or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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