Pullman Hotel Oceanview Sanya Bay
(4.5/5 by China National Tourism Administration)

Nearby: Sanya Zhuhai helicopter, Sanya Beauty Crown Cultural Exhibition Center show on map

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Last booking: 15 minutes ago

Ranked #16 Hotel in Sanya

Rated by 346 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Perfect location"Dec 11, 2017
  • "Outstanding Customer Service"Dec 6, 2017
  • "Just like home so relaxing"Nov 8, 2017

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Pullman Hotel Oceanview Sanya Bay


Room type # of guests in room  
Superior Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Standard Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Villa

3 Beds

Sleeps 6 guests (up to 1 child)

Deluxe Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Deluxe Apartment

1 Double Bed

Sleeps 2 guests (up to 1 child)

Deluxe Apartment

2 Double Beds

Sleeps 5 guests (up to 1 child)

Grand Room

2 Single Beds

Sleeps 2 guests (up to 1 child)


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Over 346 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
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Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Phrase Book

Find Your Way with Ease

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  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

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How to get to the hotel?


5.1 km (3.2 miles) drive (12 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Pullman Hotel Oceanview Sanya Bay

  • No.158 Sanya Bay Road, Sanya, China

Pullman Hotel Oceanview Sanya Bay


What's In the Hotel

    • Free WiFi
    • Free Valet Parking
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Beach Towels
    • Beach Umbrellas
    • Number of meeting rooms - 8
    • Number of restaurants - 2
    • Total number of rooms - 469
    • Number of floors - 17
    • Number of buildings/towers - 3
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Spa
    • Tennis Court
    • Tennis on Site
    • Free Water Park
    • Hair Salon
    • Billiards Tale
    • Poolside Bar
    • Bar & Lounge
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Free Beach Cabanas
    • Beach/Pool Umbrellas
    • show more
    • Garden
    • French
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Extra Bed Available
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Designer Toiletries
    • Iron in Room
    • Separate Bathtub and Shower
    • Pillow Menu
    • HDTV
    • LCD TV
    • Premium TV Channels
    • Satellite TV Service
    • Coffee/Tea Maker
    • Room Service
    • In-Room Massage Service
    • show more
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.00 ($26.59) per person (approximately)
      • ¥80.00 ($12.52) per 24-hour (rates may vary)
      • Between ¥300.00 to ¥1,000.00 (<%currencyprice_adult_min%> to <%currencyprice_adult_max%>) per vehicle (one way)
      • ¥400.00 ($62.58) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Pullman Hotel Oceanview Sanya Bay

  • Perfect location
    Daniel S
    Zurich, Switzerland | Dec 11, 2017 | Trip type: Couples

    Nice, big hotel on the beach, has everthing you need. We had the suite with a lot of space. Lounge on the top of the hotel is very nice to enjoy some drinks, snacks and the sunset. BBQ/ Hotpot buffet restaurant outside offers a wide selcetion of fresh meals and also nice wine. They have built a passage under the beach road in order to reach the hotel beach safely- very good concept! Pools are quite big and divided into various areas. Staff friendly, in some cases lack of English, but ok.

    dansanya, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

    Dear Daniel S,

    Thank you for taking the time to tell us about your experience at the Pullman Oceanview Sanya Bay Resort & Spa.

    We are very happy to note that you enjoyed our spacious Suite and also our roof bar (the Red Sun bar), which offers unlimited complimentary afternoon tea snacks as well as evening cocktails with unlimited drinks from our house-brands, while watching the orange sunset in the horizon, which is an ideal beach-setting for all visitors of Sanya. Our BBQ restaurant also include the local popular Hot Pot, which is a nice self-cooking activity with more than 20 type of sauces to go with. We appreciate your mentioning of the different swimming pools (we have a heated pool which is very popular during winter season), and also the underpass to the beach, which is one of our selling points, offering direct safe private passage to the beach for all our hotel guests, without the need of crossing the public street above, avoiding the dangerous traffic.
    Once again, thank you for your nice feedback which will serve as an encouragement to all our team members, as we strive to continuously improve the quality of our services to our guests. We will increase our English language training to our junior staff, while we assure you that all our managers are well-versed with the English language, should you face any communication problems.

    Thank you again for sharing your experience, and we look forward to your return soon.


    Yours sincerely,

    Danny JC Yeo

    General Manager

  • Outstanding Customer Service
    MontyMcCoy
    Tyne & Wear | Dec 6, 2017

    We booked the Pullman executive rooms because of its Sanya bay location and direct access to the beach.

    This is a fabulous hotel with a range of swimming pools for adults and children - lots of activities going on throughout the day - or you can just relax on the beach using the Pullman exclusive sun loungers

    We requested a room with a view of Phoenix island , Serena went out of her way to ensure that our needs were met providing excellent customer service

    The breakfast caters for all international tastes. Cindy spoke good English and look after all our needs at breakfast

    The evening BBQ & hot pot experience was absolutely fabulous , exception quality with chefs grilling and then carving lamb, beef, pork, chicken served at your table

    Saffian really looked after us during our stay advising us on hotpot and accompanying sauces - try the BBQ you are guaranteed an exceptional and very different evening

    Overall , a delightful and relaxing resort hotel were staff go out of their way to provide a first class experience

    dansanya, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

    Dear MontyMcCoy,

    Thank you very much for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa.

    It is always a pleasure to receive positive feedback from our guests. Thank you very much for the nice description of our rooms, (which are all have astounding ocean views), food (breakfast, BBQ & hotpot, catering to international tastes) and entertainment activities which are our featured elements and unique selling points ensuring our hotel guests relaxes totally, while their children enjoy all the in-house games and ad-hoc activities organized by our recreation team. We appreciate your mentioning of our Serena (Assistant Front Desk manager), Cindy (All-day Dining Assistant Manager) and Saffian (Executive Assistant Manager). Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests.

    Thank you once again for sharing your experience, and we look forward to your return soon.

    Yours sincerely,

    Danny JC YEO

    General Manager

  • Just like home so relaxing
    Arifur R
    Nov 8, 2017 | Trip type: Business



    I did a staycation 1night and the experience was fantastic though when I check in I requested for an early check in but instead was told that the room not ready as early check in is subject to availability but staff offered me free drink at bar and provide me free early check in at 11 am which was very kind after long flight.
    And staff and even remember my name every time when I pass by lobby they will greet me name
    Plus the room are amazing bed so comfortable and views just over the Sea .

    highly recommended

    Danny Y, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

    Dear Arifur R,

    Thank you for your nice comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa.

    It is always a pleasure to receive positive comments from our guests. Thank you very much for your praise of our services especially the effort by our staff to ensure your early checkin was comfortably arranged. It is our Pullman standard that we offer personalized service to all our guests and we appreciated your highlighting our staff remembering your name. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests.

    Thank you again for sharing of your experience, and we all look forward to your return soon.

    Yours sincerely,

    Danny JC YEO

    General Manager

  • 5 star hotel with 3 star service
    SuyoungKim
    Seoul, South Korea | Nov 6, 2017 | Trip type: Couples

    Its a huge hotel with luxurious decor but its staff hardly speaks english. Breakfast area is extremely crowded with Chinese guests who shout and smoke cigarette on the tables without any consideration for other guests. I asked waiters to do something about it but they weren't capable of handling the situation. From the room, I could hear noise from next door and corridor and upstair. Food is expensive and the choice is limited and you have to pay for anything extra for leisure facility. And the singing band at the seafood bbq sings so bad... Overall Hainan itself isn't such a relaxing place but slightly stressful place with so many tourists everywhere I go. I would rather spend my holidays in South East Asia where I can get much better service for the same money spent here.

    Danny Y, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

    Dear SuyoungKim,

    Thank you for taking the time to tell us about your experience at the Pullman Oceanview Sanya Bay Resort & Spa.
    We are glad to note your praise about our hotel decoration while we are sorry that some of your experience you specified did not meet your expectations. Your feedback has already been shared with our team.
    About the English communication issue, more English training will be conducted for our staff,however, our managers are all well-versed in English are always ready to help if you really find communication difficult with the junior staff. Also most of our guests conveniently use the smart phone translation apps to communicate should it be necessary, and to reassure you, all our managers are equipped with this app should you need to use it. On the crowded Chinese guests in the breakfast area, this usually happen during holiday peak seasons and we will usually advise our guests if their behavioius is extreme. At the same time our food prices follows similar prices available in the Sanya hotel market especially during the peak season, however should you require special discounted rates, our outlet managers are also ready to introduce to you some value-promotion food packages. On your views about our professional Philipino band, we apologise they did not meet your expectation that day, however, for your information, this same band have been performing to a lot of happy guests in the same outlet for already more than 1 year, and they are very talented and are able to sing in many languagues, including famous Korean songs.
    Thank you again for sharing your comments , and your opinion about Sanya versus South East Asia, and obviously every location has their unique differences, and it is our hope that you will give us the opportunity to better serve you again in the near future.

    Yours sincerely,

    Danny JC YEO

    General Manager

  • 2017 October exceptional stay
    yeowann
    Singapore, Singapore | Oct 24, 2017 | Trip type: Solo travel

    I stayed at Pullman Oceanview Sanya Bay Resort & Spa for one night right after holiday weekend. I got upgraded and received outstanding treatment, that made my stay exceptionally one of the best I ever experienced.
    My stay experience was personalized and I was greeted by name during various contact points with many different hotel staff (Whom I try but cannot remember everyone's name).
    I was attended by the pleasant Ms Miffy during check-in and during check-out, and further greeted by the duty front-desk managers Jeffer Xiao and JoJo Liu respectively. I got an room upgrade to a level 16 room with beach view and complimentary lounge access. Shortly after entry to room, I had nice snacks and fruits delivered Mr Susan (Nepalese) and also a phone call greeting from duty manager Mr Kelvin.
    Sanya Bay beach is connected with Pullman resort through an underpass, where the friendly hotel security personnel greeted and gave safety reminders to fellow visitors. The staff I encountered at the lounge and lobby (Julia, Sonya, Michelle and team), and at the gym and activities area, were very pleasant and professional. So too for the house-keeping team who tided my room in the evening, and made the place comfortable for rest. During breakfast, I was constantly greeted by name and attended to the busy but dedicated team whom I only remembered Ms Leila by name.

    The team at Pullman Oceanview Sanya Bay Resport & Spa is very serious about service and visitor experience, and reflects a high level of discipline and attitude. I am appreciative of the efforts and treatment I received, and very impressed by the resort and team here :)

    Danny Y, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

    Dear yeowann,

    Thank you for your nice comments regarding your recent stay at the Pullman Oceanview Sanya Bay Resort & Spa.

    It is always a pleasure to receive such positive and detailed feedback from our guests. Thank you very much for your praise of our staff, we really appreciate that you remembered so many names of our team members. It is our Pullman service standard that we offer personalized service to our guests, and we are delighted that our team did it well for your stay, and ensured that you are impressived with us. Your nice feedback will serve as an encouragement to all our team as we strive to continuously improve the quality of our services to our guests.

    Thank you once again for sharing your experience, and we all look forward to your return soon.

    Yours sincerely,

    Danny JC YEO

    General Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Pullman Hotel Oceanview Sanya Bay

    • Pullman Oceanview Sanya Bay Resort And Spa
    • Pullman Oceanview Sanya Bay Hotel Sanya
    • Pullman Oceanview Sanya Bay Resort & Spa Hainan
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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