Pullman Hotel Yalong Bay Villas Sanya
(4.5/5 by China National Tourism Administration)

Nearby: Flowers Valley Shopping Center, Flowers Valley Shopping Center show on map

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Last booking: 16 hours ago

Ranked #5 Hotel in Sanya

Rated by 1,062 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Villas with Private Pool but A Bit Far Away from Beach"Jan 7, 2018
  • "Nice resort in Sanya"Nov 12, 2017
  • "Thai Villa is awesome. Amazing service."Nov 6, 2017

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


Highlights of Pullman Hotel Yalong Bay Villas Sanya

Enjoy the refreshing sea breeze and the scenic beauty

Eye catching colorful cuisines which melts in your mouth giving tantalizing tastes
Spacious elegant rooms for a memorable stay
Staff speaks fluent English - no communication barriers

Explore marine life, relax at the bridge, check your golf swing and have a fantastic beach holiday

Play golf at Yalong bay - only 1.4 km from the resort
Explore the fascinating marine life: visit the underwater world - only 2.3 km away from the hotel
Get into the world of butterflies - visit the butterfly park few steps away from the hotel

Free WiFi and Free Parking


1 people booked this hotel in the past 48 hours
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Room type # of guests in room  
Deluxe Room (Pool View)

2 Twin Beds

Sleeps 2 guests (up to 1 child)

Villa (Pool Access)

1 King Bed

Sleeps 2 guests (up to 1 child)

Standard Villa (1 Bedroom)

1 King Bed

Sleeps 2 guests (up to 1 child)

Deluxe Room (Pool Access)

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Villa

1 King Bed

Sleeps 2 guests (up to 1 child)

Luxury Villa

2 King Beds

Sleeps 4 guests (up to 1 child)

Villa (2 Bedrooms, Majestic)

2 Double Beds or 2 Single Beds

Sleeps 4 guests (up to 1 child)


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Over 1,062 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

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How to get to the hotel?


30.3 km (18.8 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Pullman Hotel Yalong Bay Villas Sanya

  • Yalong Bay, Hainan, Sanya, China
      • Flowers Valley Shopping Center

Pullman Hotel Yalong Bay Villas Sanya


What's In the Hotel

    • Free WiFi
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Beach Towels
    • Beach Umbrellas
    • Number of meeting rooms - 5
    • Number of restaurants - 3
    • Total number of rooms - 195
    • Number of floors - 4
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Free Beach Shuttle
    • Sauna
    • Grocery/Convenience Store
    • Billiards Tale
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Beach Bar
    • Coffee Shop
    • Coffee/Tea In Lobby
    • Number of outdoor pools - 2
    • Beach/Pool Umbrellas
    • show more
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Extra Bed Available
    • Crib
    • Slippers
    • Sofa Bed
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Furnished Balcony or Patio
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Highspeed Internet (Surcharge)
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Designer Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Pillow Menu
    • Climate Control
    • Digital Cable TV
    • HDTV
    • LCD TV
    • Premium TV Channels
    • Coffee/Tea Maker
    • Room Service
    • In-Room Massage Service
    • show more
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥227.70 ($35.62) per person (approximately)
      • ¥450.00 ($70.40) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Pullman Hotel Yalong Bay Villas Sanya

  • Villas with Private Pool but A Bit Far Away from Beach
    wltam013
    Hong Kong, China | Jan 7, 2018 | Trip type: Family

    The hotel is not in the beach area and it takes more than 5 minutes to the beach on foot. Each villa has a private swimming pool and the hotel has a big pool. Since all of them are not heated pools, I saw no one swim because the water is very cold in January. I stayed 3 nights in the Pullman Oceanview Sanya Resort and Spa and 3 nights in Pullman Yalong Bay Sanya Villas and Resort. Though I was generally satisfied with facilities of the latter hotel, I highly recommend the Pullman Oceanview Sanya Resort and Spa. I cannot agree more with other guests of this hotel and my friends who had stayed there, the service of all hotel staff, including the reception, the pool (there are 5 pools on the hotel) and the both the Chinese Restaurant and the Sand (Cafe House) Restaurant are excellent. I visited Sanya twice or thrice a year and each and every time, I enjoyed thoroughly my stay with the Hotel. The Chinese food is gorgeous, yummy, yummy ! This hotel I definitely strongly recommend in particular to those visiting Sanya for holiday with fily and kids.

  • Nice resort in Sanya
    Catherine Chan C
    Nov 12, 2017 | Trip type: Couples

    We stayed in this hotel for three nights. We stayed in the resort room with private swimming pool.
    We tried the BBQ buffet dinner. We tried the Chinese restaurant. We tried the bar for high tea. All in average rate. The helper for cleaning the room, swimming pool, gardening....all very good service. Make me feel in Thailand instead of China.
    No private beach for this hotel but just 10mins walk to public beach area.
    Good hotel in Sanya to stay if you want the feel of resort.

  • Thai Villa is awesome. Amazing service.
    ASH B
    Nov 6, 2017 | Trip type: Couples

    Thank you so much for your amazing hospitality. A special thank you to Ms Lynn, Ms Elina, Mr Mark Deng, Mr Billy, Chef Simon & Chef Cao (Noodle Bar) who went out of their way to make sure that we were extremely comfortable. They truly made our stay a memorable one.

    Before I made the reservation I was very skeptical about the hotel because of the reviews I had read; but after talking to Ms Lynn I was very sure of my choice. She assured me that the staff will make sure that all the arrangements are up to my expectations.
    From the moment we stepped into the hotel each and every member of the staff was very warm & helpful. The Thai villa was very spacious and lavish. It was the perfect pick for our special celebration. We loved the towel decorations the room service team made every day.

    Mr Mark, Mr Billy, Chef Simon & Chef Cao took utmost care of our dietary restrictions and prepared mouthwatering dishes for us. During our stay they prepared amazing custom dishes for our breakfast. Every dish that we asked for was made especially for us. They really went the extra mile.

  • Physically tired, but F&B destroys this resort for non-Chinese speakers. 3 Star Chinese, 2 Star International
    TobySimkin
    Shanghai | Sep 30, 2017 | Trip type: Solo travel

    SUMMARY: Once the spectacular resort secret in China is now physically showing it’s age, but more importantly, the F&B department destroys any ability for a non-Chinese speaker to stay here with any modicum of comfort or ease. I’m generously giving it 3 stars since I think domestic tourists will enjoy it. But for international tourists I would suggest sadly this is a 2 star property now

    DETAIL:

    I’ve been coming here for several years. My 1st TripAdvisor review from April 2013 calls this property “BEST PRIVATE resort experience in China”, but each visit since it has progressively gotten worse, largely due to F&B operations and obvious refocus on 100% domestic tourists rather than 80% domestic and 20% international .

    Sadly, this is my last time here in the beautiful private Myanmar private pool villas. While the housekeeping and pool maintenance staff, and duty manager “Tony” have all been very, very good, the F&B department has destroyed this resort, as indicated by the other reviews too.

    I do not speak Chinese, and as a result, I only stay in 4 or 5 star properties within China, since their stars are granted by the Chinese Government, in part, due to their ability to service international guests in English. The Pullman in Yalong Bay falls short here.

    No English spoken at room service or by calling the “guest service” number. Due to remote location in Yalong Bay, there are no other choices for food than hotel. No menu’s are even provided in room, except a WeChat bar code [see photo] to order in Chinese from within WeChat with a partial menu, with no breakfast options, and different pricing than their actual menus.

    On the first day, using translation from a front desk staffer, I got room service to deliver me a menu in English (which was photocopied onto the back of this weeks guest folio information with other guests names, rate codes etc.. etc..) - [see photo - where for privacy I have blurred out guests private info]

    From this photocopied menu, when I needed food or drinks (3-4 times a day), I would call room service, and their system would show my villa number. They would hang up (often after an obligatory giggle) and a room service staffer would come by about 20 minutes later where I would point to English, and he would then refer to the Chinese, and then place an order. 30-40 minutes later, food would arrive. No ability to deviate from menu of course, but at least it kind of worked…. Until I realized that prices on that menu were higher than current. (Example: Beef Burger with either a beer or soft drink is RMB 98 on tentcard offer in room, yet the WeChat menu and printed menu is RMB 108 without beverage (price difference of RMB 28)

    On my second day I called room service at 11am, ready to request for someone to come to villa so I could order a beef burger and coffee — but in very broken English was told “no kitchen open, no food no cafe”. I waited a few hours, and tried again, got a different room service attendant, who did not speak any English, and magically the room service order person arrived at the villa 20 minutes later to take my order.

    The food quality is very hit and miss — certainly not an epicurean delight. Both the Mushroom Cream Soup and Carbonara Pasta came differently each day - both in taste, ingredients and presentation — no standardization clearly. Expect basic food with a focus on seafood and Chinese style. Since I was staying for a week, I ended up hiring a live-in bilingual “food assistant” who for 2.5 days went out of the hotel to find me better food and brought back to hotel. Since I was already paying for 2 people in Villa, he got use of the pool and villa, and I got food and a lower cost. Worked well, until he had to leave to return to his family.

    Online I met one of the staff at the adjacent Ritz Carlton, where I had stayed before, who took pity on me, and coordinated for delivery of coffee from the Ritz Carlton to me at the villa. Apparently, the Pullman has a reputation with their F&B in the Yalong Bay Area.

    The difficulties I had with getting food, coffee and drinks during my stay apparently are not uncommon according to some other staff here. In my opinion the only solution would be for Accor to dismiss the Director of F&B at this hotel, and get an F&B management team into overhaul the entire process from service through cuisine.

    Apart from F&B, the villa’s are starting to show their age. Wooden outdoor elements in particular are rotting and broken [see photo]. On checkin, it took 2 attempts to find a villa for the week that had a functioning clean pool, filled with water, and furnishings.

    Two of the white towels on arrival had large “poo” stains on them — disgusting — obviously not washed from previous guests. I used the pool towels instead (what a difference an “L” makes).

    BUT, once settled into the villa, the good memories of previous visits come back — total privacy thanks to high solid fence surround your own compound with magnificent layout (of the Myanmar villas) with separate outdoor air conditioned living room (with TV) that faces the pool, 1.3m deep fresh water pool that is warm year round (however no steps, only ladders), an outdoor pagoda (used to have massage mats and was a great place to lay in the sun and read) and your main air conditioned living area, including bedroom with quality bedding, small desk (with both WiFi and Ethernet), closet with safe, mini-bar (not replenished during my stay unless I specifically requested), 2 person jacuzzi tub, bathroom with separate toilet, indoor shower and outdoor shower.

    As an aside, in my booking I had requested hotel transportation airport pickup service, and provided the flight details. No show from hotel at airport, so I took a taxi. (At least I saved money on their mistake)

    As another aside, I had pre-confirmed a delayed checkout until 4pm, however decided I did not need that time and would prefer to get to airport earlier to have breakfast lunch and coffee, so I told hotel I would checkout at 1:00pm and double confirmed with duty manager the night before. At 12:10pm on day of checkout I got a phone call to say I had to leave now. I explained the above, she agreed 12:30pm to have golf cart at villa to bring me to lobby. I quickly pack and stand in sun outside my villa at 12:30pm as requested, to have their cart arrive at 12:52pm (after I made 2 calls enquiries on status).

    At checkout I requested the fapiao (official receipt) and was told in broken English I need to scan some QR code to start that process when the hotel already has all my business fapiao information in the booking. After I mentioned to supervisor that the Chinese tax authorities may be interested in the Pullman’s lack of interest in supplying a fapiao, did the supervisor flip and do everything possible she could to ensure they would issue one (apparently to be mailed to my office in Shanghai).


    THE GOOD: The villa layout, privacy and private pools (and of course leaving the property forever).

    THE BAD: F&B (all aspects), wear and tear on villas, lack of English.

    BEST ROOMS: Myanmar Villa’s offer great value for money. Ensure the villa / pool is fully functional (including AC) on arrival however, and move until you get one that meets your needs.


    THE SECRET: If you use WeChat (a must in China), find an English speaking duty manager at checkin, and add him/her — then when problems arise, and they will, you have a lifeline. I did this with “Tony”, who kindly helped me order dinner (on his day off) remotely, with night time room service that would not take my order. I sent Tony photos of the photocopied menu and what I wanted, he placed the order for me. Thank you Tony!!!!!

    A TIP: On arrival at airport, there is a small convenience shop to the right as you exit baggage claim — buy as much drinks and snacks as you can carry to stock your mini-bar and villa since just getting drinks delivered to your room will be a massive challenge for non-chinese speakers.

    SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

    Dear TobySimkin,

    Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas and Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

    Thank you for mentioning about private pools, we also very glad to hear about your praise about Tony, It will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests.

    At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

    For the service, we will conduct relevant trainings to our staff and improve service attitude and quality. More English language trainings will be conducted to our service team and while more English speaking staff will be recruited to our team, I believe that we will improve very soon.

    On behalf of the hotel team, we wish to thank you for your continuous support and hope this incident will not prevent you from availing yourself of our service again in the future, I sincerely hope that this experience will not impair your confidence in the Pullman network, we hope you will give us the opportunity of welcoming you again in Pullman Sanya Yalong Bay Villas & Resort.

    Yours sincerely,

    Sam Tian
    General Manager
    Pullman Sanya Yalong Bay Villas & Resort

  • OMG, I was stunned!
    harindersinghdhatt
    Vancouver, Canada | Sep 23, 2017 | Trip type: Family

    Been travelling for a year with my lovely wife, and I must say, this place was a gem. Just the buffets were amazing to see, mounds and mounds of differing dishes to satisfy almost every palate. I really enjoyed this hotel and will be trying more Pullman Hotels in the future.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Pullman Hotel Yalong Bay Villas Sanya

    • Pullman Sanya Yalong Bay Hotel Sanya
    • Accor Sanya Yalong Bay
    • Pullman Sanya Yalong Bay Hainan
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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