Ritz-Carlton Hotel Sanya
(5/5 by China National Tourism Administration)

Nearby: Sanya Railway Station, Sanya Beauty Crown Cultural Exhibition Center show on map

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Ranked #10 Hotel in Sanya

Rated by 1,521 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Great Time at The Ritz Carlton Yalong Bay"Jul 21, 2018
  • "A Cut Above the Rest"Jul 20, 2018
  • "Wonderful stay!"Jul 7, 2018

Main Features

  • Breakfast

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center


No booking fees. Best price guaranteed Availability at Ritz-Carlton Hotel Sanya


Room type # of guests in room  
Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Room

1 King Bed, 2 Double Beds or 1 Sofa Bed

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Villa

1 King Bed

Sleeps 2 guests

Club Suite

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 1,521 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
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Phrasebook
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  • Greetings and useful phrases
  • Pronunciation guide
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Free

Phrase Book

Find Your Way with Ease

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  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

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How to get to the hotel?


30.8 km (19.1 miles) drive (43 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ritz-Carlton Hotel Sanya

  • Yalong Bay, Sanya, China

Ritz-Carlton Hotel Sanya


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 9
    • Number of restaurants - 4
    • Total number of rooms - 450
    • Number of floors - 7
    • Concierge Services
    • Dry Cleaning & Laundry Service
    • show more
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Free Reception
    • Fitness Facilities (Nearby)
    • 24-Hour Fitness Facilities
    • show more
    • Kids' Club
    • Kid's Pool
    • Private Beach (Nearby)
    • Steam Room
    • Spa
    • Sauna
    • Tennis on Site
    • Tennis Court
    • Game Room
    • Poolside Bar
    • Coffee/Tea In Lobby
    • Number of bars/lounges - 3
    • Beach/Pool Umbrellas
    • Garden
    • Picnic Area
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Connecting Rooms
    • show more
    • Down Comforter
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Free Internet Access
    • Free WiFi
    • Designer Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Rainfall Shower
    • Bidet
    • Frette Italian Sheets
    • iPod Docking Station
    • Pay Movies
    • Climate Control
    • Digital Cable TV
    • Flat-Panel TV
    • HDTV
    • Premium TV Channels
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥517.50 ($80.96) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Ritz-Carlton Hotel Sanya

  • Great Time at The Ritz Carlton Yalong Bay
    Kimberley G
    Jul 21, 2018 | Trip type: Family

    My 18 year old daughter and I had 3 relaxing nights away here from the hustle and bustle in Hong Kong. The hotel was top class and the staff were more than happy to assist when needed. In particular, Frankie was very helpful to us. He spoke English very well and as we didn’t speak Mandarin, this was very helpful with having our needs understood and attended to with enthusiasm and in a professional manner.

  • A Cut Above the Rest
    Rau W
    Sydney, Australia | Jul 20, 2018 | Trip type: Couples

    While there are almost hundreds of options for accommodation in Sanya, what really sets the ‘exceptional’ apart from the rest simply comes down to service, and this is precisely why The Ritz Carlton, Sanya, is the exception.

    My partner and I stayed here for two 6 nights in a Garden Room Villa.

    Both the exterior and interior of the hotel harks back to traditional elements of Chinese architecture (think timber, symmetrical layouts, upturned roofs, etc.) and it is seen throughout the entire resort, including the Garden Villa.

    Tucked away from the rest of the resort in a secluded cul-de-sac, the Garden Villa is incredibly private, and set against (as the name would suggest) lush green gardens and forestry. Make sure you take it all in as you walk, or more preferably; use the complimentary golf cart service available to Villa guests only. The Villa itself was extremely spacious, including a generously sized walk-in wardrobe, an unbelievably grand and sumptuous bathroom with all the luxurious trimmings, and a bedroom only fit for a king and queen (and this includes the lavish bed and linen). The Villa then opens up to a large deck, showcasing the outdoor pool, pergola set above a seating area, and of course, the garden with hibiscus and an array of fauna growing. The outdoor area sets the perfect scene for a days (rain or shine) swimming, reading, and a glass or two of champagne as you let any sense of worry completely melt away.

    As I mentioned above, the service at the Ritz Carlton is truly next to nothing. Staff taking the ‘extra’ step is completely the norm, and ‘going over and beyond’ seems to be standard here, and this level of service was echoed throughout our entire stay.

    This was exemplified in a couple of initial hiccups (if you will) that we experienced in the first day of arriving. Whilst there was a minor issue with our first Villa (which was only mentioned in passing), Yoomee Zhang, Villa Manager, was quick to arrange not only one, but two alternative villas for viewing, and within a matter of an hour or so, we were whisked to our new Villa (all done so with a smile on Yoomee’s face).

    I would like to mention Randy Li (Duty Manager), Derek from the Fitness Centre, Michael from Front Desk, and Mark from the Club Lounge. These individuals were of particularly standout in their service; the embodiment of what we felt The Ritz Carlton truly is.

    Other mentionable highlights:

    - The Club Lounge: whilst we only use this for our final 2 days, our only regret is that we wished we had used it for our entire stay! Think appetising Hors d'oeuvre and canapés, a generous selection of alcoholic and non-alcoholic beverages, and a view across the entire resort that will really demonstrate the grandeur of this magnificent hotel.

    - Breakfast Buffet: Western, Japanese and Chinese cuisine, stretched out as far as the eye can see. Sample the Pho, range of fruit juices, and the freshly caught coconuts that are ready to drink from.

    - The Sauna: All you need is 30 minutes and you’ll come of the steam room and/or sauna feeling like you’re floating on cloud nine.

    There really is no further praise I can give to the Ritz Carlton and its brilliant team. By considering this as your first (and only option), you’re only half way to making a decision that you’ll never regret.

  • Wonderful stay!
    fatimamele
    London, United Kingdom | Jul 7, 2018 | Trip type: Couples

    This hotel has the beach next to it and you can walk along it and whilst we were there it as really empty. We stayed two nights and it was great for us just to swim and relax since there is not much to do nearby.

    We were there for our 15th wedding anniversary and the staff made us very welcome on the first day e.g. wine, chocolates, bouquet of flower, BBQ table away from the main seating; all in all a wonderful hotel with excellent staff all round. We would happily return one day with friends!

  • Amazing Food!!! Chef Hans, thank you!
    A TripAdvisor Member
    Jun 17, 2018 | Trip type: Solo travel

    I asked if there is anything available at the Italian restaurant that is gluten free. There are several gluten free items on the menu, and the nicest host, Lisa, told me that Chef Hans would even make something special just for me. And it was AMAZING!!!!! He made gluten free bread that truly was the best bread I’ve ever had. And he made pasta for me that I can only try to tell you how tasty and delicious it was. This place is so very courteous helpful. So much heart goes into the food, and you can feel it. Thank you Chef Hans!!!

  • Best Decision Ever
    Shelley L
    Jun 8, 2018 | Trip type: Family

    This was our first trip to Sanya and I feel like I completely lucked out choosing to stay at the Ritz Carlton. Yes the resort is not the newest in the area, but the service has been above and beyond anything I expected. We stayed in two types of rooms. The Two Bedroom Ocean Front Villa with our extended family (grand parents) and then moved to the Lagoon Room by ourselves to finish off the vacation.

We had a warm reception upon arrival before the villa butlers took us on a buggy ride to our villa. The butlers here go above and beyond for their guests. I prefer the service here over those even in Phuket’s Aman or Banyan Tree!
    Extra praise to our Butler Jerry for going above and beyond making sure I was taken care of even after moving out of the villas to a regular lagoon room.

    I must say bravo to the Managing Director and the entire staff at this hotel. Everyone from the butler, to the waitress and house keeping were attentive, warm, and friendly. They truly want to make sure you are having a great time. Your family will be well taken care of.

    Downside, property upgrade currently happening. Some construction. It’s a big hotel with a lot of rooms. Can be a bit of a walk to get from room to lobby/breakfast/pool etc.

    Don’t hesitate to book this hotel for a great family vacation. The Ritz Kids, kids club entertained my children with DIY option for hours.

    We can’t wait to visit again. Hopefully to try out their new upgraded rooms!



These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Ritz-Carlton Hotel Sanya

    • We offer 450 rooms with ocean, mangrove and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets ”will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages. We also feature a 30,000-sq.-ft. spa and fitness center with 24 treatment rooms; operated by world-renowned ESPA.

    • Ritz Carlton Hotel Sanya
    • Ritz Sanya
    • Ritz-Carlton Sanya
    • The Ritz-Carlton Hotel Sanya Hainan
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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