Ritz-Carlton Hotel Sanya
(5/5 by China National Tourism Administration)

Nearby: Sanya Railway Station, Sanya Beauty Crown Cultural Exhibition Center show on map

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Ranked #10 Hotel in Sanya

Rated by 1,521 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Perfect Resort Holiday"Nov 8, 2018
  • "Mom's 50th - Perfect Getaway"Nov 6, 2018
  • "Service stands out, not only the view"Nov 4, 2018

Main Features

  • Breakfast

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center


No booking fees. Best price guaranteed Availability at Ritz-Carlton Hotel Sanya


Room type # of guests in room  
Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Room

1 King Bed, 2 Double Beds or 1 Sofa Bed

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Villa

1 King Bed

Sleeps 2 guests

Club Suite

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 1,521 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

Travel With Confidence in China for Leisure and Business

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  • Cultivate better business relations through advice on appropriate behavior
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  • Immerse yourself in Chinese customs and culture for a richer

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How to get to the hotel?


30.8 km (19.1 miles) drive (43 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ritz-Carlton Hotel Sanya

  • Yalong Bay, Sanya, China

Ritz-Carlton Hotel Sanya


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 9
    • Number of restaurants - 4
    • Total number of rooms - 450
    • Number of floors - 7
    • Concierge Services
    • Dry Cleaning & Laundry Service
    • show more
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Free Reception
    • Fitness Facilities (Nearby)
    • 24-Hour Fitness Facilities
    • show more
    • Kids' Club
    • Kid's Pool
    • Private Beach (Nearby)
    • Steam Room
    • Spa
    • Sauna
    • Tennis on Site
    • Tennis Court
    • Game Room
    • Poolside Bar
    • Coffee/Tea In Lobby
    • Number of bars/lounges - 3
    • Beach/Pool Umbrellas
    • Garden
    • Picnic Area
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Connecting Rooms
    • show more
    • Down Comforter
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Free Internet Access
    • Free WiFi
    • Designer Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Rainfall Shower
    • Bidet
    • Frette Italian Sheets
    • iPod Docking Station
    • Pay Movies
    • Climate Control
    • Digital Cable TV
    • Flat-Panel TV
    • HDTV
    • Premium TV Channels
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥517.50 ($80.96) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Ritz-Carlton Hotel Sanya

  • Perfect Resort Holiday
    MHK2026
    Hong Kong, China | Nov 8, 2018 | Trip type: Couples

    Absolutely beautiful hotel! The place is huge, although it was always full at breakfast you never felt like the pools or public areas were over crowded. The rooms and the staff were simply excellent. Special thank you to Tia Wang for catering for everyone one of our needs during the stay, she was very accommodating!

    The negative thing I would add is that the room service food could be better. But other than that everything was fresh and arrived within good time.

    Highly recommended and we will definitely be back on our next trip to Sanya.

  • Mom's 50th - Perfect Getaway
    Sharon L
    Nov 6, 2018 | Trip type: Family

    WOW! Our first stay at the Ritz Carlton Sanya was absolutely magical. My mom and I stayed here the 2nd week of October to celebrate her 50th birthday, and every aspect of our experience was perfect. We were blown away by the beauty and the food, but most of all by the service. The staff went above and beyond to make our stay as memorable, fun and relaxing as possible.

    We loved so many aspects of this place, but here are a couple highlights:

    (1) Impeccable service. I had reached out to the manager in advance to see if they could help with some special touches for my mom, and they did an incredible job. She was over the moon happy and kept saying she felt pampered like a queen. Upon arrival, we were warmly greeted by Lydia (娜娜), who helped us check in and had set up a beautiful, delicious birthday surprise in our room. My mom was absolutely stunned when we walked in - it was gorgeous and huge with breathtaking ocean views, and the chef had specially prepared beautiful birthday dessert platters, featuring her favorite mango pudding. Delicious! Lydia continued to be extremely helpful throughout our stay, providing recommendations and personalized service, and following up to answer any questions we had.

    (2) The FOOD!!! Make sure you visit the onsite Chinese restaurant 润园 Run Yuan. We dined there our first night, and loved it so much, we made the record of eating EVERY lunch and dinner there over the course of 4 days. (not exaggerating!) The all-you-can-eat dim sum lunch special is a MUST. So good. The head chef 朱啸天 (Edi Zhu)is extremely talented. We were impressed by the variety – the healthy dishes, local specialties, and dim sum were ALL delicious. The manager and servers (especially Kenneth, Aaron and Anna) were so warm and helpful in providing recommendations – they made every experience even more enjoyable.

    (3) Pools, beach, gym – total relaxation. All beautiful, quiet, pristine. I was on a long, all-consuming business trip immediately prior to our vacation, and this was exactly what I needed to recharge and recover.

    Truly an unforgettable experience that my mom and I will cherish always. I cannot say enough thanks to Hoss and his team for making my mom's birthday so special. We cannot wait to come back next year and bring the rest of our family!

  • Service stands out, not only the view
    dpaul9
    Boston, Massachusetts | Nov 4, 2018 | Trip type: Family

    This was our 4th time to Sanya. We had stayed in almost all nearby hotels before. In comparison, Ritz Sanya stands out in its high quality service, although the hotel itself is also grand and very comfortable. Staff were very friendly and helpful, and they wear hard-to-find-in-China smiles. Exceptional.

  • Relax
    maximilian1978
    Bologna, Italy | Nov 1, 2018 | Trip type: Couples

    Great place to stay on Yalong Bay. This resort is inside a beautiful park and its structure reminds an ancient royal palace.
    There is a private beach (you can swim in Yalong Bay, while swimming is forbidden in Haitang Bay). There are also other two pools close to the sea.
    Service is just perfect. People here are very kind and careful at any detail! Also the pool assistant are extremely careful.
    The service in this hotel is really a plus. I never had a similar service in an chinese Hotel.
    On each pool and on the beach, there is also the possibility to have solar cream with different protection.
    Two great restaurants (one Italian and one barbecue on the beach). I recommend to go on the Sand restaurant on Friday and Saturday because they organize a wonderful barbecue night.
    The Chinese restaurant was a bit disappointing: expensive and not so good.

    At the end, it has been a great stay.
    There is also a nice SPA and well a organized gym with good machines (the gym is much better compared to the gym at The Edition)

    I have been also two days at The Edition ok Haitang Bay. Check my review to compare the two resorts.

  • Absolutely fantastic customer service - Thanks to Sherry and Steven from guest relations!
    Andrew L
    Oct 25, 2018 | Trip type: Couples

    I've travelled around many different parts of China, and my experience at the Ritz-Carlton Sanya has been by far the best. Pleasantly surprised at how big the rooms were - a lot larger than even the pictures when booking online made it seem.

    What surprised us the most is the quality and value of the food at the resort. While the prices here would be pretty expensive by Chinese standards, it is super cheap by Western standards - and, dare I say it, the food was far superior to almost any other hotel I've been to. We normally like nothing more than to head out into town or the outskirts and find local restaurants and local recommendations - the fewer tourists, the better. But we ended spending almost half our meals at the hotel itself - the food was that good, using only authentic, local chefs.

    Unfortunately I came down with a very bad cold on my second day, which prompted me to call reception at 3am in the morning to ask for nearby pharmacies and their advice! The next day, two members of staff called my room and said that they heard from reception that I was suffering from a cold, and that they would be bringing me a hot herbal sweet tea drink made from asian snow pears. They also checked the following day to catch up and see if I was feeling better, and were generally all round sweet and caring. The customer service here was on a whole other level! Thank you so much to Sherry and Steven!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Ritz-Carlton Hotel Sanya

    • We offer 450 rooms with ocean, mangrove and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets ”will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages. We also feature a 30,000-sq.-ft. spa and fitness center with 24 treatment rooms; operated by world-renowned ESPA.

    • Ritz Carlton Hotel Sanya
    • Ritz Sanya
    • Ritz-Carlton Sanya
    • The Ritz-Carlton Hotel Sanya Hainan
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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