Ritz-Carlton Hotel Sanya
(5/5 by China National Tourism Administration)

Nearby: Sanya Railway Station, Sanya Beauty Crown Cultural Exhibition Center show on map

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Ranked #10 Hotel in Sanya

Rated by 1,521 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "What a wonderful world at “ The Ritz Carlton “"May 4, 2018
  • "Anniversary Joy!"May 1, 2018
  • "Humbled"Apr 22, 2018

Main Features

  • Breakfast

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center


No booking fees. Best price guaranteed Availability at Ritz-Carlton Hotel Sanya


Room type # of guests in room  
Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Room

1 King Bed, 2 Double Beds or 1 Sofa Bed

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Villa

1 King Bed

Sleeps 2 guests

Club Suite

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 1,521 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

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  • Immerse yourself in Chinese customs and culture for a richer

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How to get to the hotel?


30.8 km (19.1 miles) drive (43 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ritz-Carlton Hotel Sanya

  • Yalong Bay, Sanya, China

Ritz-Carlton Hotel Sanya


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 9
    • Number of restaurants - 4
    • Total number of rooms - 450
    • Number of floors - 7
    • Concierge Services
    • Dry Cleaning & Laundry Service
    • show more
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Free Reception
    • Fitness Facilities (Nearby)
    • 24-Hour Fitness Facilities
    • show more
    • Kids' Club
    • Kid's Pool
    • Private Beach (Nearby)
    • Steam Room
    • Spa
    • Sauna
    • Tennis on Site
    • Tennis Court
    • Game Room
    • Poolside Bar
    • Coffee/Tea In Lobby
    • Number of bars/lounges - 3
    • Beach/Pool Umbrellas
    • Garden
    • Picnic Area
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Connecting Rooms
    • show more
    • Down Comforter
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Free Internet Access
    • Free WiFi
    • Designer Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Rainfall Shower
    • Bidet
    • Frette Italian Sheets
    • iPod Docking Station
    • Pay Movies
    • Climate Control
    • Digital Cable TV
    • Flat-Panel TV
    • HDTV
    • Premium TV Channels
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥517.50 ($80.96) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Ritz-Carlton Hotel Sanya

  • What a wonderful world at “ The Ritz Carlton “
    Arno N
    Hong Kong, China | May 4, 2018 | Trip type: Friends getaway

    I am travelling a lot and it is always nice to see when a great hotel does things very right for their guests.

    Staying with my partner from 27th April to 1st May 2018.
    Right from the arrival, it was one experience of its own. We always say great people make it happens ? Yes the Ritz Carlton does it very well. I will always return to the hotel for my next trips to Sanya.

    My suggestion would be for any guest’s, book a Villa 8025 private / luxury/ Butler service. Check in settings and amenities perfect and elegant too. Willam Butler Mark well done.

    Very personalised welcome note....

    I met so many friendly talents at the resort and the attention to details is out of this world.

    First night visit the Sun Beach restaurant, delicious seafood / steaks and very tasty and colourful presentation, overlooking the sea ! What a dream to start my first day in Sanya.

    Second day, in the middle of the resort, BBQ settings, great selection of food around Asia and the World. Tasty, attentive staff and everyone is trying to make you happy.

    Next day the Italian Restaurant, same experience, had a carpaccio and traditional pasta with rabbit sauce. My partner had sea bass and salad. Perfect. Lisa & Sofia & Tom the Chef will take care of you. Their is always a smile in their face.

    Since I was staying in a villa, do not forget to ask for Villa BBQ offers. This is a dream, we enjoyed it so much that it was very difficult to get us to another place on the island. If you book a villa, enjoy the private BBQ with your own dedicated team.

    Club Floor, great option silent area ! Mark & Rojan, very friendly and taking care for all guests in the club floor. Selection of food and drinks well balanced.

    Forgot to mention when you are at Sun ask for Chef Alan...

    Very often we forget about the talents taking care at the beach !
    Sam and unfortunately I could not read the name of the young lady could be a management student. Perfect English and great service !

    I will be happy to introduce to my friends if they go to Sanya,
    “ The Ritz Carlton “ is the place to be. Yes I am aware, many new hotels have been build, but only few can deliver what they promis !

    Already miss my time At The Ritz Carlton Sanya Yalong Bay !

    Anm from Shanghai


  • Anniversary Joy!
    Karen M
    May 1, 2018 | Trip type: Couples

    Smiling faces, welcome drinks, wooden necklaces, and a free room upgrade to oceanview were our arrival gifts at The lovely Ritz Carlton, Sanya! Ford, one of the managers, was friendly and helpful, and chatted with us about offerings each time we saw him at the resort. The Ritz is very well manicured and lush, offering several dining and accommodation options, beautiful views of the coast, clear blue water/white sand, a pool swim up bar,
    beach pool, and many areas for families and kids. Mostly, we enjoyed drinks at the swim up bar, lounging on the beach pool cabanas, and the Oceanside service - very well organized with waiter call buttons. The food/drinks came quickly, with a smile. Fresh towels are everywhere around the resort, laundry service and room cleaning are impeccable - they even nearly coiled up charging cords. The food included delicious offerings at breakfast (oh, the dumplings!), The Sands (grilled scallops and asparagus), and at the Holiday BBQ (International fare, free flow drinks, too). The sweet lady at the gym was very helpful when my headphones broke. Everyone we encountered was friendly, smiling, and ready to serve. We will be back, beautiful Ritz at Sanya. Thank you for a lovely anniversary trip!

  • Humbled
    chinthay
    Apr 22, 2018 | Trip type: Family

    As a Coeliac, I tend to write reviews based on my experience with food. And this is no exception…. Well maybe a little.

    First of all, the Ritz-Carlton in Yalong Bay, Sanya is exactly what it says it is. A beach resort. And without beating about the bush, a pretty high class resort.

    It’s the kind of place that my wife and I have only been once before and on the first visit, the services provided were no less than exceptional. This; the second time with our one year old son was no different.

    As a Coeliac who has lived and worked in China for over 5 years I tend to have a ridiculous time finding safe places to eat. Partly due to my own paranoia and due to the aftermath if I get it wrong. I emailed the resort only the day before we arrived to explain the food issue, my own fault for leaving it so late.

    From check in to check out, the whole experience was fantastic.

    The front desk staff, (Tia) knew exactly who we were and explained that food would be no problem as she’d informed all the catering areas.

    The first morning’s breakfast was to be the eye opener. The Executive Sous Chef for the resort introduced himself to us personally as Antonin Wang. He explained that there was gluten free bread available and that he would use fresh pots and pans to cook pretty much what I wanted to eat. I know this sounds daft but when you spend as much time out here as I do, sometimes you just crave a bacon and egg roll. My apologies for the simple food request. That and a cup of coffee. He also explained that he would assist us as needed.

    The first afternoon, my wife had arranged us to build sandcastles on the beach. With the help of a gentleman called Wen Weiyan, he spent more than an hour helping us build sandcastles in the shade whilst carrying out his actual job helping other guests on the beach. My hat off to him as he showed us a new way to make sand Stalagmites. Brilliant.

    That evening we had food in the Chinese restaurant of the hotel. As we arrived for food, they knew exactly what we needed. Again, I’m simple when it comes to food, so safe Coeliac food was provided, chicken, prawns and rice. Perfect.

    At breakfast the following day, the Executivee Chef introduced himself, Simon Song. He asked what we needed and asked about food for the evening. I can honestly say that breakfast provided was unbelievable. Fresh fruit, bread, eggs, bacon, smoked salmon, salad, fried rice noodles with vegetables. Coconuts, sugar cane juice and coffee. What a breakfast. Our plan was to eat in the beach front restaurant ‘Sands’ for the last night.

    The Head Chef of the Sands restaurant (Alain Zhang) explained that although there was a barbecue buffet on, my food would be prepared separately on clean grills. What followed next was spectacular. Sherry the Chef cooked oysters, scallops, salmon in a fish broth with clams (the fish broth alone could have been served as its own dish), beef steak cooked to perfection all served with a side of gluten free bread and cocktails.

    The facilities provided for families with small children are outstanding with a kid’s soft play area and at least 2 different swimming pools for the kids. As ours was a short stay we didn’t make full use of the kid’s club.

    In the evenings, our room was set with small decorations, sea shells and information on the following day’s weather. The Manager of room service (Chi Fangjuan) can be extremely proud of her team.

    Every single member of the Ritz-Carlton team we met were friendly, professional to a T and just generally nice to be around.

    My only issue I have is with Microsoft Word Thesaurus. There aren’t enough words to say how good this place is.

  • A thankful experience
    Xü X
    Apr 18, 2018 | Trip type: Friends getaway

    I visited my friends in Sanya,and I lived in the Ocean View Club rooms. The room is really appropriate for it’s name and the Ritz Carlton standard, Big and super comfortable with good view. The staffs here is really kind, and always there for help. My phone Charger was broken during the trip, the receptionist in club Lounge Ms Jin Tiantian was helping me to getting a phone charger that really saved me. Also they provide a nice personal care on me.
    Anyway,this hotel is really worth for visiting again and again.

  • Business and Pleasure in Sanya
    James H
    Taipei, Taiwan | Apr 8, 2018 | Trip type: Business

    I hosted my global sales and applications engineering team here for a week in October of 2017. Along with additional invited participants we had around 100 people there. It was a great week. It was off season, so it wasn't crowded and the staff was incredible.

    Our work days were packed with seminars and meetings but the location struck a perfect balance of seclusion and ways to wind down after long days.

    Onsite eatery's were great but nearby hotels and local establishments offered wider options. I've heard things are crowded and hectic during peak season but our week was great and I'd certainly recommend this place for personal or business ventures!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Ritz-Carlton Hotel Sanya

    • We offer 450 rooms with ocean, mangrove and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets ”will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages. We also feature a 30,000-sq.-ft. spa and fitness center with 24 treatment rooms; operated by world-renowned ESPA.

    • Ritz Carlton Hotel Sanya
    • Ritz Sanya
    • Ritz-Carlton Sanya
    • The Ritz-Carlton Hotel Sanya Hainan
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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