Sheraton Hotel Sanya
(4.5/5 by China National Tourism Administration)

Nearby: Flowers Valley Shopping Center, Flowers Valley Shopping Center show on map

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Last booking: 29 hours ago

Ranked #7 Hotel in Sanya

Rated by 2,352 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Above and Beyond!"Jul 12, 2018
  • "Chinese holidays"Jun 19, 2018
  • "Very relaxing hotel"May 4, 2018

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


Highlights of Sheraton Hotel Sanya

Feel the fresh sea breeze - Earn yourself a real holiday

No communication barriers - Staff speaks perfect English
Tasty breakfast and buffets available at affordable prices
Great romantic getaway recommended for honeymooners

Test your golf skills - visit Yolong bay Golf Club only 0.6km away from the hotel

Yolong Bay - Relax your mind and feel the warmth of the tropical sun
Discover the sea world visit Under Water World 2.1 km away from the hotel
A beautiful heavenly experience in Butterfly Park only 2.5km away

Free complimentary services like parking and Wi-Fi provided by the hotel


1 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

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Room type # of guests in room  
Deluxe Room (Sea View)

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Grand Room (Sea View)

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Superior Room (Garden View)

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Room (Laguna View)

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Superior Room (Golf View)

2 Single Beds or 1 Murphy Bed

Sleeps 3 guests (up to 2 children)


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Over 2,352 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.7 km (18.4 miles) drive (40 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Sanya

    • Yolong Bay - Relax your mind and feel the warmth of the tropical sun
  • Yalong Bay National Resort District, Sanya, China
      • Flowers Valley Shopping Center

Sheraton Hotel Sanya


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Parking (Limited Spaces)
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Computer Station
    • Porter & Bellhop
    • Lobby Television
    • Total number of rooms - 511
    • Number of meeting rooms - 13
    • Number of restaurants - 3
    • Number of floors - 8
    • Number of buildings/towers - 1
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • show more
    • Childcare
    • Luggage Storage
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Free Area Shuttle
    • Free Beach Shuttle
    • Free Shopping Center Shuttle
    • 24-Hour Fitness Facilities
    • Kids' Club
    • show more
    • Kid's Pool
    • Spa
    • Tennis on Site
    • Waterslide
    • Grocery/Convenience Store
    • Game Room
    • Poolside Bar
    • Bar & Lounge
    • Coffee Shop
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Yard
    • Blackout Curtains
    • Desk
    • Highspeed Internet (Surcharge)
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Premium Bedding
    • Climate Control
    • HDTV
    • Premium TV Channels
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥180.00 ($28.16) per person (approximately)
      • ¥40.00 ($6.26) per hour (rates may vary)
      • ¥480.00 ($75.09) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Sanya

  • Above and Beyond!
    Charles R
    Jul 12, 2018 | Trip type: Solo travel

    Being an SPG Platinum member, they treated me like Royalty (which is rare from most SPG hotels in the USA that I've been to). They upgraded me to a beautiful suite on my first night before transferring to the nearby St. Regis resort the next day (which they made arrangements for transport). On my return to Sheraton on my last night, I was upgraded to their unbelievable "Diplomatic Suite" that included a wrap-around terrace w/dipping pool and panoramic views of Yalong Bay. This was totally unexpected and not asked for on my part. I was blown away by their first class service. Their Mandara Spa was also very beautiful and relaxing when I got a facial and aromatherapy massage.

  • Chinese holidays
    Ana Paula D
    Macau, China | Jun 19, 2018 | Trip type: Couples

    We went for a short break to this resort. The area is super clean and well set, the resort itself also. It's not luxurious, but rooms are spacious and the gardens and pools are quite nice. The beach is big and very pleasant and we notice staff cleaning it everyday. The breakfast is average, we were expecting much better. As the tourists are mainly Chinese (we were the only Westerners there at the time), it's all directed to them - it's normal, but if Sanya wants to be an international holiday destination, it has to improve the details and add a bit of sophistication. This said, I must stress the staff was really nice (altough most of the Chinese staff English is really poor!) and the Nepali trainees very helpfull (Prakash and Saroj were always very kind). On the Chines side, I would like to thank Jason, Carson and Blue. Overall, a good experience, but the resort it's not at the expected Sheraton level...

  • Very relaxing hotel
    cattloverss
    Minneapolis, Minnesota | May 4, 2018 | Trip type: Family

    The beach was beautiful and clean, despite lots tourists coming in the winter time,
    The food was good and the hotel was huge, the beach has lots of fun activities to do,
    I recommend for everyone to come.

    SheratonSanya, Manager at Sheraton Sanya Yalong Bay Resort, responded to this review

    Dear Guest
    Thank you for your valuable feedbacks, we are pleased to know that you have enjoyed a memorable holiday with us, and i glad to share your conpliments to our entire team . We are looking forward your next trip in sanya next time!

  • Dear Gm,
    maypreeya
    bangkok | Mar 23, 2018 | Trip type: Business

    The hotel very nice and have very big lobby
    We was having meetings at the hotel lobby and found that only trainee that can communicate in English howmuch event the basic like hot water or ice associated can't understand.and we where with our business partner very sad that every time you want to order more drinks you have to stand up and go the bar to order more drink by yourself.
    The music is not Matt with lobby hotel at all.
    I believe if you are provide more training that would help the staff to more attractive and can improve for their future too.

    SheratonSanya, Manager at Sheraton Sanya Yalong Bay Resort, responded to this review

    Dear Guest
    Thank you for your valuable feedbacks,we are pleaesed to know that you have enjoyed a memoreble hiliday with us,and i gald to share your conliments to our entire team especially for the staffs from lobby bar.We are looking forwards your next trip in sanya next time!

  • Danger in the beach
    M1ska
    Helsinki, Finland | Feb 23, 2018 | Trip type: Solo travel

    Water scooters at the SHERATON beach resort are provokating to drive over turists they drive like own the beach and carelesly drive wery fast just in the beach line only 4-5meters from the coast line!!!!! There is only small sign somewhere that its appreciated to swim at informal area, But NO SIGN YOU CANNOT SWIM HERE. And really they come over 50meters from the hotel area!!
    They should have a immidiately way out to the sea and not to play peoples lifes!!!
    This is the way all around the world. I almost had a hit!! I was not staying the hotel just close in the beach.

    SheratonSanya, Manager at Sheraton Sanya Yalong Bay Resort, responded to this review

    Dear Guest,

    Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments.
    We also noted your comments on the safety that mentioned. We have made corresponding rectification, and we have actively taken into consideration that more signs should be added.please be rest assure that this has been shared to our Management Team and we will continue to create more vacation experiences for our guests.

    We thank you for your comments again and we look forward to welcome you back to Sheraton Sanya Resort times and times again.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Sanya

    • “The Official Resort of Miss World” for three consecutive years, the beachfront Sheraton Sanya Resort in the Yalong Bay National Resort District overlooks white beaches and inviting tropical gardens. Known as the “Hawaii of China”, Hainan Island is a paradise for creating memories.

    • Sheraton Sanya Hotel Sanya
    • Sanya Sheraton
    • Sheraton Sanya Resort Hainan
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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