Sheraton Hotel Sanya
(4.5/5 by China National Tourism Administration)

Nearby: Flowers Valley Shopping Center, Flowers Valley Shopping Center show on map

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Ranked #7 Hotel in Sanya

Rated by 2,352 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Danger in the beach"Feb 23, 2018
  • "Room for improvement"Jan 9, 2018
  • "Responsibility & helpful Staff"Dec 3, 2017

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


Highlights of Sheraton Hotel Sanya

Feel the fresh sea breeze - Earn yourself a real holiday

No communication barriers - Staff speaks perfect English
Tasty breakfast and buffets available at affordable prices
Great romantic getaway recommended for honeymooners

Test your golf skills - visit Yolong bay Golf Club only 0.6km away from the hotel

Yolong Bay - Relax your mind and feel the warmth of the tropical sun
Discover the sea world visit Under Water World 2.1 km away from the hotel
A beautiful heavenly experience in Butterfly Park only 2.5km away

Free complimentary services like parking and Wi-Fi provided by the hotel


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Room type # of guests in room  
Deluxe Room (Sea View)

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Grand Room (Sea View)

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Superior Room (Garden View)

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Room (Laguna View)

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Superior Room (Golf View)

2 Single Beds or 1 Murphy Bed

Sleeps 3 guests (up to 2 children)


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Over 2,352 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.7 km (18.4 miles) drive (40 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Sanya

    • Yolong Bay - Relax your mind and feel the warmth of the tropical sun
  • Yalong Bay National Resort District, Sanya, China
      • Flowers Valley Shopping Center

Sheraton Hotel Sanya


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Parking (Limited Spaces)
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Computer Station
    • Porter & Bellhop
    • Lobby Television
    • Total number of rooms - 511
    • Number of meeting rooms - 13
    • Number of restaurants - 3
    • Number of floors - 8
    • Number of buildings/towers - 1
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • show more
    • Childcare
    • Luggage Storage
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Free Area Shuttle
    • Free Beach Shuttle
    • Free Shopping Center Shuttle
    • 24-Hour Fitness Facilities
    • Kids' Club
    • show more
    • Kid's Pool
    • Spa
    • Tennis on Site
    • Waterslide
    • Grocery/Convenience Store
    • Game Room
    • Poolside Bar
    • Bar & Lounge
    • Coffee Shop
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Yard
    • Blackout Curtains
    • Desk
    • Highspeed Internet (Surcharge)
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Premium Bedding
    • Climate Control
    • HDTV
    • Premium TV Channels
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥180.00 ($28.16) per person (approximately)
      • ¥40.00 ($6.26) per hour (rates may vary)
      • ¥480.00 ($75.09) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Sanya

  • Danger in the beach
    M1ska
    Helsinki, Finland | Feb 23, 2018 | Trip type: Solo travel

    Water scooters at the SHERATON beach resort are provokating to drive over turists they drive like own the beach and carelesly drive wery fast just in the beach line only 4-5meters from the coast line!!!!! There is only small sign somewhere that its appreciated to swim at informal area, But NO SIGN YOU CANNOT SWIM HERE. And really they come over 50meters from the hotel area!!
    They should have a immidiately way out to the sea and not to play peoples lifes!!!
    This is the way all around the world. I almost had a hit!! I was not staying the hotel just close in the beach.

  • Room for improvement
    KJ1TL
    Jan 9, 2018 | Trip type: Family

    My family and I stayed in Aug 2017. I wrote a very critical review during my stay about the service standards of the staff. As the GM took remedial actions I have since deleted the original review. Hopefully the guests are having pleasant experiences after that episode.

    SheratonSanya, 经理 at Sheraton Sanya Yalong Bay Resort, responded to this review

    Dear Guest,
    Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments and experience stay in our hotel.
    We thank you for your compliments to our Management Team and we believe this could help us on keeping the consistent service standard. thank you again and we look forward to have you with us next time.
    Best regards,

  • Responsibility & helpful Staff
    Kuala Lumpur, Malaysia | Dec 3, 2017 | Trip type: Business

    We would like to say well done job to Mr Jerry Liu 刘剑 for handling a good job for COMPO EXPECT ASIA PACIFIC stay on 27 November to 01 December 2017.

    Helpful and responsible staff!!!

    Thank you so much for all the arrangement.
    We hope to see him for future event.

    SheratonSanya, 经理 at Sheraton Sanya Yalong Bay Resort, responded to this review

    Dear Guest,
    Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments and good experience stay in our hotel.
    We thank you for your compliments to our Management Team and we believe this could help us on keeping the consistent service standard. We are looking forward to have your next stay with us.
    Be regards

  • A hotel with very good service
    drag0nb0i
    Singapore, Singapore | Nov 6, 2017 | Trip type: Business

    Was having a conference at this hotel sometime back. The location itself does not disappoint. the beach access is just at the backyard of the hotel. As well, its maybe 5 mins walking distance to the nearest supermarket that have everything you might need. Which is really convenient.

    The design of the room is slightly dated but the facilities in the room are not. internet connection was good to. But do remember that most of the social media are kind blocked out, so whatsapp, facebook and everything google will not work.

    Do ask for the beach view as it will be really nice to open up to the balcony and be facing the beach. Also request for the newer wing as well, starting with the room number 1XXX, it will be closer to the pool, gym and KTV booth.

    SheratonSanya, 经理 at Sheraton Sanya Yalong Bay Resort, responded to this review

    Dear Guest,
    Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments and good experience stay in our hotel.
    We thank you for your compliments to our Management Team and we believe this could help us on keeping the consistent service standard. We are looking forward to have your next stay with us.
    Be regards

  • Excellent team makes all the difference !
    XDH
    Shanghai, China | Nov 6, 2017 | Trip type: Solo travel

    This well-established resort with abundant greenery and swimming pools has been around for quite a while - the location does not require an additional introduction. What makes it an outstanding choice is the team, starting from the GM who walks the vast hotel grounds personally on daily basis leading by example even in most down-to-earth areas and all the way to the reception and housekeeping staff who are very engaged, professional and full of energy. The atmosphere is healthy, positive and friendly - your energy gets recharged just by being here! The resort offers all the expected amenities, including a huge and well-equipped kids area, as well as some pleasant surprises for SPG members. Do check this place out on your next visit to Sanya and get inspired by the great team at your service!

    SheratonSanya, 经理 at Sheraton Sanya Yalong Bay Resort, responded to this review

    Dear Guest,
    Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments and good experience stay in our hotel.
    We thank you for your compliments to our Management Team and we believe this could help us on keeping the consistent service standard. We are looking forward to have your next stay with us.
    Be regards

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Sanya

    • “The Official Resort of Miss World” for three consecutive years, the beachfront Sheraton Sanya Resort in the Yalong Bay National Resort District overlooks white beaches and inviting tropical gardens. Known as the “Hawaii of China”, Hainan Island is a paradise for creating memories.

    • Sheraton Sanya Hotel Sanya
    • Sanya Sheraton
    • Sheraton Sanya Resort Hainan
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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