Sofitel Hotel Hyland Shanghai
(4/5 by China National Tourism Administration)

Nearby: Nanjing Lu (Nanjing Road), Pearl city Market, People's Square show on map

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Last booking: 5 hours ago

Ranked #1 Hotel in Shanghai

Rated by 3,556 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Best location"Jul 18, 2018
  • "Highly Recommended"Jul 18, 2018
  • "Great Hotel , Great Location"Jul 17, 2018

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


Highlights of Sofitel Hotel Hyland Shanghai

Recommended for business travelers providing business friendly amenities

Food is first-class, restaurants and cafes have excellent cuisines well presented to match world class standards
Staffs are friendly, helpful, and attentive
Staff Speak English fluently and they are easier to communicate

Easy access to explore the city - East Nanjing Metro station is 4 min away from the hotel

Delicious dishes of the popular M on the bund restaurant are a 5min walk from the hotel
Visit Raffles square minutes away from the hotel and experience up market shopping goods
10 minute walk to the Bund

Free WiFi, Free Parking

Hotel has wifi with VPN service so Google and Facebook will work


13 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

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Room type # of guests in room  
Superior Room Club Sofitel

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Junior Suite

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Superior Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Superior Room (Upper Floor)

2 Single Beds

Sleeps 2 guests (up to 1 child)

Suite(Upper Floor)

1 Queen Bed

Sleeps 2 guests (up to 1 child)


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Over 3,556 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


15.9 km (9.9 miles) drive (23 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sofitel Hotel Hyland Shanghai

    • Easy access to explore the city - East Nanjing Metro station is 4 min away from the hotel
  • No.505 Nanjing East Road, Shanghai, China
      • Nanjing East Road
      • Pearl city Market
      • Daming Cinema Nanjing West Road Shop
      • Yanwu space rockclimbing center
      • The Bund (Wai Tan)
      • Bund International Architecture Exhibition
      • Xintiandi

Sofitel Hotel Hyland Shanghai


What's In the Hotel

    • Free WiFi
    • Parking (Limited Spaces)
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Number of restaurants - 3
    • Number of floors - 30
    • Total number of rooms - 383
    • Number of buildings/towers - 1
    • Airport Transportation
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Tours/Ticket Assistance
    • Express Check-out
    • Spa
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Terrace
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Extra Bed Available
    • show more
    • In-Room Safe
    • Minibar
    • Free Local Calls
    • Free Internet Access
    • Free WiFi
    • Iron in Room
    • Separate Bathtub and Shower
    • Pillow Menu
    • Flat-Panel TV
    • Satellite TV Service
    • Coffee/Tea Maker
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 1:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥182.00 ($28.47) per person (approximately)
      • ¥600.00 ($93.86) per vehicle (roundtrip)
      • ¥288.00 ($45.05) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sofitel Hotel Hyland Shanghai

  • Best location
    happylinch
    Jul 18, 2018 | Trip type: Business

    Located in the mid of Nanjing Road, it is very convenience to stroll along the city most popular shopping street. Also very near with the metro station and only several blocks from the famous Shanghai Bund.
    Very good service, fast check in/ check out process. Receptionist and concierge are all able to speak English. Very helpful.
    But unfortunately for the breakfast they always serve the same option every day.

  • Highly Recommended
    ponty23
    Christchurch, New Zealand | Jul 18, 2018 | Trip type: Couples

    We have just had four nights in a club room in this wonderful hotel. The hotel is great along with the very pleasant staff. Most of the staff are able to understand and speak English which was a great help to us. The location is just excellent from a tourist point of view. Highly recommend the club rooms and the associated dining facilities. Lovely food and a full breakfast if desired. You will not be dissatisfied if you choose this hotel.

    SofitelSHHyland, General Manager at Sofitel Shanghai Hyland, responded to this review

    Dear Ponty23,

    We are delighted to hear about your experiences at Sofitel Hyland. It's always heartwarming to receive such wonderful feedback about our staff. I will give these feedback personally to them, I'm sure these warm words will encourage my team to strive for excellent guest satisfaction.

    We hope to welcome you back in the near future. And it's my hope that your stay will be as lovely as the previous one.

    Sincerly,

    Robbert Rippon
    General Manager
    Sofitel Shanghai Hyland

  • Great Hotel , Great Location
    Fahad A
    Karachi, Pakistan | Jul 17, 2018 | Trip type: Family

    Located at the heart of Nanjing Road , that is the main BIG plus point ,

    Being a Muslim , its also a challenge to find muslim restaurant in China ,

    But there is very good restaurant just the next building , which made me really happy ,


    Sofitel shaghai , is as amazing as in other countries , but the location here is just awesome , although it is quite expensive , but you will happily pay money because of its location

  • Business
    bhaskars121
    Auckland, New Zealand | Jul 17, 2018 | Trip type: Business

    Excellent all round - well located and friendly team. Club rooms and lounge well serviced with fantastic crew in the lounge - good snack food and drinks. Maids and house keeping always smiling and happy to help. Will stay again.

    SofitelSHHyland, General Manager at Sofitel Shanghai Hyland, responded to this review

    Dear bhaskars121,

    Thank you for taking the time to share your experiences at Sofitel Hyland. I'm pleased to hear that my team showed their efforts in making you a satisfied guest. It's always heartwarming to receive such positive feedback on my team.

    We are looking forward to welcome you back at Sofitel Hyland and it's our hope that your stay will be as good as this one.

    Sincerely,

    Robbert Rippon
    General Manager
    Sofitel Shanghai Hyland

  • Unsure
    Jonathan X
    Jul 15, 2018 | Trip type: Business

    I stayed here 2 nights. The location is not too bad; it’s near Nanjing East Metro Station which is definately a plus. The concierge and front desk crew is very helpful and can speak decent English. However, the food & beverage crew was not fantastic (especially the reception desk crew of the restaurant). At the breakfast buffet (which I had 2 times) both of the ladies who escorted me to my table asked if I wanted anything to drink. Both times I had asked for coffee and both times they forgot about it. I remember one was a Chinese employee and one was a foreign employee. The foreign employee wasn’t friendly/polite at all and made me feel as if it was wrong for me to join the breakfast buffet.

    The rooms aren’t bad, just a little basic. It was kind of weird that my colleague had a totally different room than me (literally totally different furniture, bathroom, bath thub, ...). His room was much more outdated than mine.

    All by all not satisfied for the price I paid and the service I got.

    SofitelSHHyland, General Manager at Sofitel Shanghai Hyland, responded to this review

    Dear Jonathan X,

    Thank you for taking the time to share your experiences at Sofitel Hyland.

    My sincere apologies that we did not meet your expectations at our F&B department. It is certainly not our standard that you have to request so many times for your coffee and eventually not receiving any. I will share this feedback with my team.

    Unfortunately we have some rooms which are newly renovated and some rooms which are not renovated jet. I might think this was the case with your colleague.

    Thank you for sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.

    Sincerely,

    Robert Rippon
    General Manager
    Sofitel Shanghai Hyland

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sofitel Hotel Hyland Shanghai

    • Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 401 rooms including over 180 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum.

    • Sofitel Shanghai Hyland Hotel Shanghai
    • Accor Shanghai Hyland
    • Sofitel Hyland Shanghai
    • Shanghai Sofitel
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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