Sofitel Hotel Hyland Shanghai
(4/5 by China National Tourism Administration)

Nearby: Nanjing Lu (Nanjing Road), Pearl city Market, People's Square show on map

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Last booking: 3 hours ago

Ranked #1 Hotel in Shanghai

Rated by 3,556 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "You get more than what you pay for"May 16, 2018
  • "disappointing"May 13, 2018
  • "Perfect Hotel"May 13, 2018

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


Highlights of Sofitel Hotel Hyland Shanghai

Recommended for business travelers providing business friendly amenities

Food is first-class, restaurants and cafes have excellent cuisines well presented to match world class standards
Staffs are friendly, helpful, and attentive
Staff Speak English fluently and they are easier to communicate

Easy access to explore the city - East Nanjing Metro station is 4 min away from the hotel

Delicious dishes of the popular M on the bund restaurant are a 5min walk from the hotel
Visit Raffles square minutes away from the hotel and experience up market shopping goods
10 minute walk to the Bund

Free WiFi, Free Parking

Hotel has wifi with VPN service so Google and Facebook will work


10 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

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No booking fees. Best price guaranteed Availability at Sofitel Hotel Hyland Shanghai


Room type # of guests in room  
Superior Room Club Sofitel

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Junior Suite

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Superior Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Superior Room (Upper Floor)

2 Single Beds

Sleeps 2 guests (up to 1 child)

Suite(Upper Floor)

1 Queen Bed

Sleeps 2 guests (up to 1 child)


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We always have the best discounts and offers on Sofitel Hotel Hyland Shanghai

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 3,556 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


15.9 km (9.9 miles) drive (23 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sofitel Hotel Hyland Shanghai

    • Easy access to explore the city - East Nanjing Metro station is 4 min away from the hotel
  • No.505 Nanjing East Road, Shanghai, China
      • Nanjing East Road
      • Pearl city Market
      • Daming Cinema Nanjing West Road Shop
      • Yanwu space rockclimbing center
      • The Bund (Wai Tan)
      • Bund International Architecture Exhibition
      • Xintiandi

Sofitel Hotel Hyland Shanghai


What's In the Hotel

    • Free WiFi
    • Parking (Limited Spaces)
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Number of restaurants - 3
    • Number of floors - 30
    • Total number of rooms - 383
    • Number of buildings/towers - 1
    • Airport Transportation
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Tours/Ticket Assistance
    • Express Check-out
    • Spa
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Terrace
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Extra Bed Available
    • show more
    • In-Room Safe
    • Minibar
    • Free Local Calls
    • Free Internet Access
    • Free WiFi
    • Iron in Room
    • Separate Bathtub and Shower
    • Pillow Menu
    • Flat-Panel TV
    • Satellite TV Service
    • Coffee/Tea Maker
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 1:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥182.00 ($28.47) per person (approximately)
      • ¥600.00 ($93.86) per vehicle (roundtrip)
      • ¥288.00 ($45.05) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sofitel Hotel Hyland Shanghai

  • You get more than what you pay for
    Natalia F
    Mexico City, Mexico | May 16, 2018 | Trip type: Family

    Considering how excellent this hotel is, the price is very fair. It is super elegant. Here are some good and bad aspects:

    Good:
    - The location is perfect. Nanjing Road is one of the most important streets in Shanghai, and the hotel is literally there. Couldn't be better. Besides, because of this, the view from the executive lounged from the rooms is amazing.
    - The breakfast is simply the best, and it is very bid. Being a tourist, it´s kind of difficult to eat chinese food in the morning, but if you are adventurous enough there are plenty delicious options of traditional food, and if you're not, and want to play it safe, there are plenty of occidental options as well. The desserts are the best thing in the whole buffet and you can ask for a whole pot of hot chocolate if you want (the main buffet in the second floor is way better than the one in the executive floor).
    - I highly recommend the food (from 6:00 pm on) in the executive floor, in case it is included in the price you paid, because it is very fancy; there's duck, wine, goat cheese, etc., and I particularly recommend the brownies.
    - They make up your room twice a day, so you get double bottles of water and more shower products or clean towels in case you need them.
    - The staff is extremely kind. We had a problem and lost our flight to Tokio, so we were worried because it would be difficult to solve a problem like that because of the language barrier (almost no one speaks English in China, but in this hotel they do); so the reception cast helped us booking another flight at the lowest price they could get. We honestly couldn't have done it ourselves.
    - The rooms are big.

    Bad:
    - There is no variety in the snacks at the executive lounge, and although they are good, they don't change. There is no variety, so it´s the same food day after day.
    - You don't need to use your room card to access the elevator in the entrance (from the street in Nanjing Road), and even though they have security members there, that makes it less comfortable.

    But, in general, we enjoyed this hotel quite a lot. I would highly recommend it to anyone visiting Shanghai.

  • disappointing
    Christopher B
    Sydney, Australia | May 13, 2018 | Trip type: Couples

    After the flight from Sydney, Australia, we arrived at the hotel at 8.15pm. We had booked a Club Room, were directed to check in in the club lounge, to be told that our room was not ready. What hotel does not have a room ready at 8.15pm? We then thought we would have a drink in the lounge while waiting - drinks finished at 8pm, so nothing available. Very disappointing. Breakfast was good, but had to keep asking for more coffee.

  • Perfect Hotel
    Wolfgang G
    Huettlingen, Germany | May 13, 2018 | Trip type: Business

    The hotel is at great location and the staff is perfect trained for each situation. I feel allways safe during my stay.
    Rooms are very clean and the breakfast is fantastic.
    I come back at my next jouney to Shanghai.

    SofitelSHHyland, General Manager at Sofitel Shanghai Hyland, responded to this review

    Dear Wolfgang G,

    Thank you for you positive feedback and your recent stay in our hotel, it has been a pleasure having you with us.
    We have truly appreciate your positive comment about our Ambassadors, training is an important part for us in order deliver a personalized service I am glad you've noticed it.

    We look forward to welcome you back.

    Best regards
    Robert Rippon

  • Great location, great club lounge
    sabinesanya
    Sanya, China | May 13, 2018 | Trip type: Family

    French cheese, French baguette, wine... if you miss France, just book this hotel and enjoy the club benefits... the cocktail buffet offers a great choice of quality products.
    Everybody at the lounge is very friendly and helpful.
    Amenities in the rooms are cute!

    SofitelSHHyland, General Manager at Sofitel Shanghai Hyland, responded to this review

    Dear sabinesanya,

    Thank you very much for your recent in our hotel, it has been a pleasure to welcome you.
    I was glad to read you have enjoyed the true French hospitality and felt a taste of France in our Club Lounge.

    We look forward to welcome you back soon

    Best Regards
    Robert Rippon

  • exactly what you should expect from sofitel
    cachecacher
    London, United Kingdom | May 10, 2018 | Trip type: Couples

    fantastic location right in the middle of nanjing road (pedestrian street). first time visitors will no doubt appreciate the many shopping and dining that this street and its surrounds can offer. its a bit of a walk to the metro, each on one end of nanjing road. but we realised this is in fact an advantage. you get a small workout and have access to two stations (people's square - lines 1,2,8, and nanjing east - lines 2,10). those five lines will serve you well and are probably all you need to get around the city. line 2 is especially useful (but crowded) since it connects the two international airports. be prepared for a squeeze if you take line 2 with luggage. i won't recommend it.

    if you come in by taxi, the lobby is up the ramp on level 2 and the entrance is facing jiujiang road (not nanjing road). our didi driver was a little confused by this.

    the lobby is really nice, luxurious even. staff were extremely pleasant and professional. sofitel has no doubt trained them well. everything from luggage handling to check in was smooth. the elevators can be a little confusing at first, thanks in part to the lobby being on level 2. go one floor down and you exit to nanjing road and join the tourist trail. go up, and you find the rooms. concierge is hidden close to the elevators and the lobby toilets (which are poorly kept i must say, perhaps deliberately to keep out the non-guests).

    the room is well designed and packed with the best. from tv to toiletries to sofas. everything is as stylish as you would expect from sofitel. lots of french influence here. i've come to love the clarins series toiletries they provide at sofitel. i don't even bring my own now if i am staying at a sofitel. turn down service is standard in the evenings though i don't recall anything special other than bedding made. at our last sofitel stay they gave out chocolates (nice touch) but not here. most importantly, the room is really clean. let's hope housekeeping continue the good job as the hotel ages.

    my only question is, why is this hotel ranked 80+ on tripadvisor? it deserves better.

    SofitelSHHyland, General Manager at Sofitel Shanghai Hyland, responded to this review

    Dear cachecacher,

    Thank you very much for your recent stay in our hotel, it has been a pleasure to welcome you.
    We have truly appreciate your very well detailed feedback, I have no doubt it will help the other travelers to comfort them on choosing our hotel to stay downtown.

    We will use as well your feedback as an encouragement for our team and will continue to deliver a personalized service.

    We look forward to welcome you back soon

    Best regards
    Robert Rippon

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sofitel Hotel Hyland Shanghai

    • Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 401 rooms including over 180 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum.

    • Sofitel Shanghai Hyland Hotel Shanghai
    • Accor Shanghai Hyland
    • Sofitel Hyland Shanghai
    • Shanghai Sofitel
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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