Sofitel Hotel Hyland Shanghai
(4/5 by China National Tourism Administration)

Nearby: Nanjing Lu (Nanjing Road), Pearl city Market, People's Square show on map

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Ranked #1 Hotel in Shanghai

Rated by 3,556 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Location and service only"Mar 21, 2019
  • "Nice Hotel, Excellent Location"Mar 18, 2019

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

Highlights of Sofitel Hotel Hyland Shanghai

Recommended for business travelers providing business friendly amenities

Food is first-class, restaurants and cafes have excellent cuisines well presented to match world class standards
Staffs are friendly, helpful, and attentive
Staff Speak English fluently and they are easier to communicate

Easy access to explore the city - East Nanjing Metro station is 4 min away from the hotel

Delicious dishes of the popular M on the bund restaurant are a 5min walk from the hotel
Visit Raffles square minutes away from the hotel and experience up market shopping goods
10 minute walk to the Bund

Free WiFi, Free Parking

Hotel has wifi with VPN service so Google and Facebook will work

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Room type # of guests in room  
Superior Room Club Sofitel

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Junior Suite

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 Queen Bed

Sleeps 2 guests (up to 1 child)

Superior Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Superior Room (Upper Floor)

2 Single Beds

Sleeps 2 guests (up to 1 child)

Suite(Upper Floor)

1 Queen Bed

Sleeps 2 guests (up to 1 child)

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We always have the best discounts and offers on Sofitel Hotel Hyland Shanghai

But if you do find a lower price on Agoda,, Ctrip, Expedia,, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.

Over 3,556 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

15.9 km (9.9 miles) drive (23 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sofitel Hotel Hyland Shanghai

    • Easy access to explore the city - East Nanjing Metro station is 4 min away from the hotel
  • No.505 Nanjing East Road, Shanghai, China
      • Nanjing East Road
      • Pearl city Market
      • Daming Cinema Nanjing West Road Shop
      • Yanwu space rockclimbing center
      • The Bund (Wai Tan)
      • Bund International Architecture Exhibition
      • Xintiandi

Sofitel Hotel Hyland Shanghai

What's In the Hotel

    • Free WiFi
    • Parking (Limited Spaces)
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Number of restaurants - 3
    • Number of floors - 30
    • Total number of rooms - 383
    • Number of buildings/towers - 1
    • Airport Transportation
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Tours/Ticket Assistance
    • Express Check-out
    • Spa
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Terrace
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Extra Bed Available
    • show more
    • In-Room Safe
    • Minibar
    • Free Local Calls
    • Free Internet Access
    • Free WiFi
    • Iron in Room
    • Separate Bathtub and Shower
    • Pillow Menu
    • Flat-Panel TV
    • Satellite TV Service
    • Coffee/Tea Maker
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 1:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Rollaway/extra beds are available
      • ¥182.00 ($28.47) per person (approximately)
      • ¥600.00 ($93.86) per vehicle (roundtrip)
      • ¥288.00 ($45.05) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Sofitel Hotel Hyland Shanghai

  • Location and service only
    Bangkok, Thailand | Mar 21, 2019 | Trip type: Business

    Quite disappointed by dull breakfast. Staying 5 nights with same menus of breakfast was sad, not deserve 5 stars hotel for F&B.
    Shower and toilet seat is just a few centimeter away, make it difficult to enter shower area.
    However, location is the KEY. Only 1 min walking to metro station. Easy access from 2 airports by line 2. Walkable to the bund. Staffs are helpful. Big room with the view over the city.

    Albert Raymond T
    SAN JUAN | Mar 18, 2019 | Trip type: Business

    As an international 4 star hotel, I expect better conditions. During cold weather, your hotel always
    turn off the cool or cold air condition and when you add the heater, the room condition is a sweltering desert. Very disappointing for a four star hotel. And too bad you have such a good
    location but do not cater to the comfort of your guests. DISAPPOINTING!

    SofitelSHHyland, General Manager at Sofitel Shanghai Hyland, responded to this review

    Dear Albert Raymond T,

    Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Hyland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

    At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am glad to inform you that currently we are installing a building management system that will allow us a better control of the room temperatures.

    We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


    Stephan Krause
    General Manager
    Sofitel Shanghai Hyland

  • Nice Hotel, Excellent Location
    Sao Paulo, SP | Mar 18, 2019 | Trip type: Business

    It is a wonderful hotel, nice staff and very good rooms.

    The only problem if you are in a Business Trip is the Internet Speed, it is almost impossible to work, i had to share my internet from my mobile..

    SofitelSHHyland, General Manager at Sofitel Shanghai Hyland, responded to this review

    Dear MauroSD1978,

    We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland.

    We are delighted to read that you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. receiving your positive feedback will encourge our employees to keep impressing our guests.

    On the other hand its sad to hear you were not able to fully utilize our WiFi. Our IT department is investigating the WiFi coverage together with our supplier to see where improvement is needed.

    Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

    Stephan Krause
    General Manager
    Sofitel Shanghai Hyland

  • Comfortable stay Accor Plus Upgrade
    Gold Coast, Australia | Mar 17, 2019 | Trip type: Business

    Some problem with original upgrade room (Club Room), but gladly and promptly changed to a new room which was great.
    Excellent service from staff.
    Great Breakfast Buffet and Evening Buffet good too.
    Quiet buffet in Club breakfast is a nice change from the hustle and bustle with a buffet + Ala Carte menu. Good Variety
    Fantastic Location on Nanjing Rd East, The Bund, Shopping, Metro etc etc
    I Stay every time I come to Shanghai, no need to change. Will stay again

  • Ten nights in Shanghai at Sofitel
    Ann A
    Charlotte, United States | Mar 17, 2019 | Trip type: Couples

    We travel but have never stayed in the same hotel for 10 nights. And we've never been to China, so how do we choose where to stay? A recommendation from our son, and his friends parents.
    Sofitel Hyland did not disappoint!
    We opted to include breakfast and club level in our stay. Yes! Breakfast is an event! The buffet is crazy wonderful. Eggs, pastries, salad, noodles, bread, sushi, waffles, pancakes, fruit, cereal, sausages, bacon...
    When you are at the club level there is a wine and appetizers event every evening from 18:00-20:00 on the 30th level of the hotel!
    When we checked in we were upgraded to a lovely room with a king size bed and sitting area. The bathroom included both a shower and a tub. Also a espresso machine for coffee in the room. Every day we were supplied bottle water!
    The only down side to this wonderful place was the room temperature. We had it set on the coldest level the whole time...and we're mostly ok temperature wise but definitely not too cool.
    We found the staff to be very accommodating and friendly. The location is right in the middle of East Nanjing Road and close to 2 Metro stops as well as People Park. Loads of shopping and people watching! We were close to the Shanghai Museum and within walking distance of the Bund.
    Sofitel Hyland was a great choice!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Sofitel Hotel Hyland Shanghai

    • Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 401 rooms including over 180 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum.

    • Sofitel Shanghai Hyland Hotel Shanghai
    • Accor Shanghai Hyland
    • Sofitel Hyland Shanghai
    • Shanghai Sofitel
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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