Grand Mercure Hotel Zhongya    (Formerly Known As Grand Mercure Shanghai Zhongya By ACCOR,Grand Mercure Shanghai Zhongya)
(4.5/5 by China National Tourism Administration)

Nearby: Shanghai Railway Station, Jade Buddha Temple, Shopping Tours Shanghai-Day Tour show on map

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Last booking: 31 hours ago

Ranked #16 Hotel in Shanghai

Rated by 2,929 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Mixed Feelings about the stay"Jan 12, 2018
  • "Small rooms, strange location !"Jan 12, 2018
  • "Good Hotel near metro line 1"Jan 1, 2018

Main Features

  • Breakfast

  • Family Friendly

  • Business Center

  • Restaurant

  • Gym/Fitness Center

  • Spa


No booking fees. Best price guaranteed Availability at Grand Mercure Hotel Zhongya


Room type # of guests in room  
Superior Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Deluxe Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Twin Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Classic Room (Corner)

1 King Bed

Sleeps 2 guests (up to 1 child)


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Over 2,929 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

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How to get to the hotel?


16.3 km (10.1 miles) drive (23 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Grand Mercure Hotel Zhongya

  • No.330 Meiyuan Road, Zhabei District, Shanghai, China
      • Shanghai Railway Station
      • Hanzhong Road
      • Jade Buddha Temple
      • People's Square
      • Shopping Tours Shanghai-Day Tour

Grand Mercure Hotel Zhongya


What's In the Hotel

    • Free WiFi
    • Safe-deposit Box
    • Shopping on Site
    • show more
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 3
    • Number of meeting rooms - 4
    • Number of buildings/towers - 1
    • Total number of rooms - 288
    • Number of floors - 28
    • Concierge Services
    • Dry Cleaning & Laundry Service
    • show more
    • Childcare
    • Luggage Storage
    • Business Center
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Tours/Ticket Assistance
    • Express Check-out
    • Express Check-in
    • Steam Room
    • Spa
    • Spa Tub
    • Library
    • Bar & Lounge
    • French
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Connecting Rooms
    • show more
    • Down Comforter
    • In-Room Safe
    • Minibar
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Iron in Room
    • Rainfall Shower
    • Premium Bedding
    • Pillow Menu
    • LCD TV
    • In-Room Massage Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥136.00 ($21.28) per person (approximately)
      • ¥580.00 ($90.74) per vehicle (roundtrip)
      • ¥50.00 ($7.82) per day

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Grand Mercure Hotel Zhongya

  • Mixed Feelings about the stay
    Michael P
    Jan 12, 2018 | Trip type: Business

    We stayed there for 1 night.
    The room was ok, a bit small and dark though and one of the lights in the bathroom would need to be fixed. Most of the western TV stations didn't work, but that was just a minor issue.
    Breakfast was decent with a lot of different choices from Chinese to Western dishes.
    When checking out we had some issues communicating our needs (we needed a Chinese invoice) and it took us a few attempts until we got it. Also because people constantly came by the counter and our receptionist let them interrupt us.

    Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

    Dear Michael P,

    Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. It’s only through sincere guest feedback that we could continue to improve on our products and services. Please accept my sincere apology for the inconvenience you have encountered.

    I’ve shared your comments immediately with Executive Housekeeper and Front Office Manager, corrective actions have been taken accordingly by housekeeping department and front office department to avoid the similar problem and prevent future occurrence.

    I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

    We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

    Sincerely,

    Patrick Chmielewski
    General Manager

  • Small rooms, strange location !
    Simontravels1980
    London | Jan 12, 2018 | Trip type: Friends getaway

    Rooms were exceptionally small for those of the Pullman brand and struggled to put my large suitcase anywhere, in the end I had to have it on the floor in front of the bathroom door, strangely enough though the bathroom was huge and well laid out, even if the lighting was terrible! also, so many switches in the bedroom made it complicated to work out which one was which to turn off lights. In the end I had to use the plug sockets on the wall, which showed naked wires which could have caused someone to get a severe shock.

    No ironing board or hairdryer in a supposed international brand hotel! There is also no bar in the hotel, there is a small lounge area where they serve drinks but not ideal. Service in the restaurant was pleasant, however if you order food it all arrives at once so be prepared to eat your starter with your main.

    Strange location, so if you want to be in the thick of it, I would suggest a hotel nearer to the Bund, however the Metro is right next to the hotel and is only a few stops from Peoples Square. If the rooms were larger I would recommend but too small for the leisure traveller, so much so I checked out after two nights.

    Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

    Dear Simontravels1980,

    Thank you very much for taking the time to let us know more about your recent stay and for pointing out to us key issues, first and foremost please allow me to sincerely apologies for the poor quality and services you have unfortunately experienced while staying with us.

    In order to prevent any future occurrence, I have shared your comments to the entire team and have ensured that the following actions are implemented to prevent any future occurrence and ensure that all our guests are satisfied.

    1.Our Chief Engineer is taking the appropriate measures to address the shortfalls of lighting facilities problem and prevent future occurrence.
    2.We provide ironing board and iron which setup in the closet. And hair dryer is packed in a black velvet bag where under the basin in the bathroom.
    3.I have stressed our Executive chef to improve the food service. We will strengthen the attention to details and enhance training for all food and beverage employees.

    Once again, thank you for taking time to share your experience with us. We are deeply concerned that your stay experiences did not proceed in the manner in which you had envisioned. Please rest assured that we are taking the appropriate measures to address these practices. We still constantly strive to improve guest satisfaction. During your next stay with us , please contact us directly at gem@pullmanjingan.com and we will create one extraordinary stay experience for you. We are looking forward to seeing you soon in near future.

    Sincerely,

    Patrick Chmielewski
    General Manager

  • Good Hotel near metro line 1
    Joshua H
    Sydney, Australia | Jan 1, 2018 | Trip type: Couples

    Stayed at this hotel for 2 Nights, the rooms are very nice, look almost new, showers have amazing waterfall shower heads and the bed is comfy, the location is perfect for tourists as its right next to the line 1 metro station at Shanghai Railway Station, if you want line 3 or 4 its about 1 km walk away. would recommend this hotel for a stay in Shanghai

    Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

    Dear Joshua H,

    We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An.

    We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

    Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us.

    Sincerely,

    Patrick Chmielewski
    General Manager

  • Excellent hotel
    explorer20172018
    Abu Dhabi, United Arab Emirates | Jan 1, 2018 | Trip type: Family

    The hotel had a great location with many shops nearby. The rooms were cozy and luxurious. The breakfast was AMAZING with a huge spread. The interior had a modern contemporary design. The staff were very accommodating and spoke good English.

    Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

    Dear explorer20172018,

    We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An.

    It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

    Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    Sincerely,

    Patrick Chmielewski
    General Manager

  • Good hotel
    Maan B
    Nijmegen, The Netherlands | Dec 26, 2017 | Trip type: Solo travel

    Good business and leisure hotel.
    Subway station under the hotel, ideal to explore the city. Rooms are nice with good views. Breakfast started at 6.30, which was already too late for me unfortunately. The executive lounge was great, with nice happy hour.
    Pricing of the hotel was OK.

    Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

    Dear Maan B,

    We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An.

    It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

    Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    Sincerely,

    Patrick Chmielewski
    General Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Grand Mercure Hotel Zhongya

    • The GRAND MERCURE SHANGHAI ZHONGYA is a brand new designer hotel ideally situated in a convenient city center location: guests can enjoy quick access to People’s Square, Nanjing Road &the Bund. The hotel is only 12minutesaway fromboth Yu Garden or Xintiandi by taxi; 25 minutesaway from Shanghai Hongqiao Airport and 40 minutesaway from the Shanghai Pudong International Airport. With guest comfort and well-being as its priority, each of its well-appointed rooms & suites is a haven of comfort featuring full length glass windows;37-42 inch LCD TV screen with full laptop connectivity; internet and WIFI access; the finest in bathroom accessories with rainforest shower as well as luxury Pacific Coast bedding with 400 thread-count linen.At the GRAND MERCURE SHANGHAI ZHONGYA Dining at both the Chinese and all day dining restaurants will be a delightful culinary experience, while relaxing at the chic lifestyle lounge-bar could well be a 24-hour indulgence.For leisure and entertainment, a range of facilities located on Level 6 includes a gymnasium and chess room.Keeping fit with the gymnasium’s latest equipment will be a joy, as guests take in the panoramic view of the city and the natural light by day, and city lights by night.The Spa beckons with 11therapy rooms. Well known for its special spa treatment menus,pamper yourself and rejuvenate your mind and body with oils, aromatherapy or other beauty treatments.For events, meetings, conferences and weddings, a full complement of versatile meeting and banquet facilities include an elegant Ballroom that can cater up to 350 guests, four meeting rooms. A professional team of experts are on hand to tailor every occasion to the guest’s requirements.

    • Grand Mercure Shanghai Zhongya Hotel Shanghai
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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