Marco Polo Hotel Shenzhen
(4.5/5 by China National Tourism Administration)

Nearby: Shenzhen Convention and Exhibition Centre, OCT Loft Creative Culture Park show on map

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Ranked #8 Hotel in Shenzhen

Rated by 890 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Nicely Managed But Needs An Update"Oct 22, 2015
  • "The staff make all the difference"Oct 21, 2015
  • "Good business hotel in the heart of Shenzhen"Oct 20, 2015

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

No booking fees. Best price guaranteed Availability at Marco Polo Hotel Shenzhen

Room type # of guests in room  
Club Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 2 guests (up to 1 child)

Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 2 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed or 2 Twin Beds

Sleeps 2 guests (up to 1 child)

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Over 890 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all four for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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City Guide
  • Transportation
  • Festivals & events
  • Weather, Money & Visas
  • Top 10 things to do
  • Health and Emergency Services
See sample
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


City Guide

30 Pages on Fun Things To Do In Shenzhen - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Shenzhen, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

32.6 km (20.2 miles) drive (34 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Marco Polo Hotel Shenzhen

  • Fuhua 1st Road, Futian CBD, Shenzhen, China
      • Shopping Park
      • Shenzhen Convention and Exhibition Centre
      • COCO Park
      • Huaqiang North Road Commercial District
      • Shenzhen Concert Hall

Marco Polo Hotel Shenzhen

What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Computer Station
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of buildings/towers - 1
    • Number of meeting rooms - 31
    • Number of restaurants - 3
    • Total number of rooms - 391
    • Number of floors - 41
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Train Station Pickup (Surcharge)
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • 24-Hour Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Free Grocery Shopping Service
    • Area Shuttle (Surcharge)
    • Beach Shuttle (Surcharge)
    • Cruise Terminal Shuttle (Surcharge)
    • Ferry Terminal Shuttle (Surcharge)
    • Shopping Center Shuttle (Surcharge)
    • Ski Shuttle (Surcharge)
    • Steam Room
    • Spa Tub
    • Hair Salon
    • Grocery/Convenience Store
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Poolside Bar
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • show more
    • Terrace
    • English
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Separate Lounge Area
    • Down Comforter
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Free Dial-Up Internet
    • Free Internet Access
    • show more
    • Free WiFi
    • Complimentary Toiletries
    • Designer Toiletries
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Rainfall Shower
    • Bidet
    • Free Crib/Infant Beds
    • Premium Bedding
    • show more
    • Pillow Menu
    • Hypo-Allergenic Bedding
    • LCD TV
    • Premium TV Channels
    • Satellite TV Service
    • Microwave
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥171.00 ($26.75) per person (approximately)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Marco Polo Hotel Shenzhen

  • Nicely Managed But Needs An Update
    Toronto, Ontario | Oct 22, 2015 | Trip type: Business

    This Marco Polo is located in one of the main business districts of Shenzhen. I believe the hotel is almost 10 years old and it is starting to show its age. For example, one of the benches in the reception area has a couple of holes (i.e. tears) on it. How long has these been there? The hotel still looks nice but in my opinion, compared to other 5-Star hotels this one needs a renovation to maintain its 5-Star status.
    I stayed for one week for business and these are the memorable moments for me.
    The first hotel room that I received had a leak; the carpet just outside the bathroom was continously wet and I reallized that the water was coming up from the floor. I informed housekeeping, someone immediately came to check on it and I was offered another room. Nicely done Marco Polo.
    During one morning my colleague and I decided to work in the lounge area right by the reception. I believe this area is called Connect. It was 10am in the morning and after working for about 30 minutes we were told that we had to order something or relocate elswhere. We were the only people sitting in the lounge but was informed that it was hotel policy. We ordered two teas and the bill came to CAD$35.00. I guess it was less expensive than having to rent a conference room at the hotel but with two guests spending $000s I would have expected a bit more leeway from the hotel staff. Poorly done Marco Polo.
    The hotel is conveniently located near the shopping mall Coco Park and is right on the metro line. There are plenty of western and Chinese style restaurants located nearby for both lunch and dinner. In my opinion the buffet breakfast at 170 RMB is expensive considering what you get. The food is very average.
    I would have rated this 3.5 stars if this was permitted but I decided on 4 stars because the hotel is nicely appointed and the staff is nice. However, I am not sure I would stay at the Marco Polo again if I was in the market for a 5-Star experience.

  • The staff make all the difference
    Chris W
    Boston, Massachusetts | Oct 21, 2015 | Trip type: Solo travel

    Had a very short visit to Shenzhen after many years away and was surprised at all the changes. The Front Office Manager, Nicole, greeted me in the lobby a couple of times as I passed in and out and was kind enough to recommend some places for me to see and even helped to book a restaurant for me. Her help and thoughtfulness was much appreciated. The other staff I came in contact with were also friendly and professional, but Nicole really stood out for "going the extra mile" to make my stay a memorable one.

  • Good business hotel in the heart of Shenzhen
    Brighton, United Kingdom | Oct 20, 2015 | Trip type: Business

    Club lounge excellent for drinks and snacks in the evening. Business facilities good although expensive (RMB1.00 per page printing).
    Rooms large, clean and good in-room service.
    Excellent Japanese restaurant inside.

  • Nice hotel adjacent to a popular area of malls and bars
    Seattle, Washington | Oct 2, 2015 | Trip type: Business

    This hotel has a nice restaurant with a buffet that offers a lot of variety. Next door, there is a block full of bars and dance clubs, with the block next to it being the Coco Park mall. Many people in the bars next to the hotel can speak English (especially McCawley's Irish Bar). The rooms are well kept, the gym is decent. In the hotel there is a bar on the 4th floor that is quite nice and decorated well, but usually there are only a half dozen employees there. The business center is sufficient. There is a club on the 40th floor for those who stay there more than 4 weeks each year.

  • good location, clean room, and nice staff
    Moeava H
    Tokyo, Japan | Sep 28, 2015 | Trip type: Couples

    good location, clean room, and nice staff. the breakfast was so so, but i never expect awesome european style breakfast in china any ways, but was good. the staff where very helpful, and the room was perfect for the price.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Marco Polo Hotel Shenzhen

    • The Marco Polo Shenzhen is in the heart of the Futian District, the city’s Central Business District, with 391 well-appointed rooms and suites. Complimentary broadband access, luxurious bathrooms, LCD televisions and coffee/tea making machines are just some of the many amenities that are standard fitting in all of Marco Polo Shenzhen’s rooms and suites. For guests requiring added privacy, the Continental Club Floors (CCF) represent our best and most exclusive offer of convenience, security, quiet and comfort. CCF Rooms and Suites prove an ideal choice with their spacious size, contemporary décor and exclusive setting. Club Floor guests can enjoy privileges like personalised check-in and check-out services, complementary breakfasts and ‘Happy Hour’ cocktails at the Club Lounge. Culinary delights abound at Marco Polo Shenzhen restaurants – Carrianna Chinese Restaurant, Nishimura Japanese Restaurant and the Café Marco, serving a fusion of “Euro-Asian-Chinese” cuisine, as well as, fresh seafood and imported steaks. The Lobby Lounge, Terrace @ Marco Polo and the poolside Margarita Bar are available for casual dining. For those looking to unwind with a fine cigar and brandy, Le Cru Lounge is the place to go.

    • Marco Polo Shenzhen Hotel Shenzhen
    • Marco Polo Hotel Shenzhen
    • Shenzhen Marco Polo Hotel
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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