Four Points Sheraton Hotel Shenzhen
(4/5 by China National Tourism Administration)

Nearby: OCT Loft Creative Culture Park, Shenzhen Convention and Exhibition Centre show on map

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Ranked #22 Hotel in Shenzhen

Rated by 868 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "4 day business trip to Shenzhen."Feb 1, 2019
  • "quick one night stay...."Jan 23, 2019
  • "Excellent Service"Jan 21, 2019

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool

No booking fees. Best price guaranteed Availability at Four Points Sheraton Hotel Shenzhen

Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Comfort Room

1 Queen Bed

Sleeps 2 guests (up to 1 child)

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Over 868 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

34.9 km (21.6 miles) drive (33 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Four Points Sheraton Hotel Shenzhen

  • No.5 Guihua Road, Futian Free Trade Zone, Shenzhen, China
      • Futian Port

Four Points Sheraton Hotel Shenzhen

What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Computer Station
    • Designated Smoking Areas
    • Number of meeting rooms - 14
    • Number of restaurants - 5
    • Number of buildings/towers - 2
    • Total number of rooms - 438
    • Number of floors - 28
    • Airport Transportation (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (feet) - 12917
    • Conference space size (meters) - 1200
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Free Area Shuttle
    • Sauna
    • Spa
    • Hair Salon
    • Grocery/Convenience Store
    • Billiards Tale
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • show more
    • Garden
    • Japanese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Desk
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Pillow Menu
    • HDTV
    • LCD TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.00 ($26.59) per person (approximately)
      • ¥90.00 ($14.08) per 24-hour (rates may vary)
      • ¥95.00 ($14.86) (rates may vary)
      • ¥500.00 ($78.22) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Four Points Sheraton Hotel Shenzhen

  • 4 day business trip to Shenzhen.
    Feb 1, 2019

    Located about 32km from Shenzhen Bao'an International Airport, in a quieter area of Shenzhen city, with Huanggang Park to the rear and a view over the (I think it’s called) Sham Chun River to the front. The China/Hong Kong border is on the far side of the river.

    Modern and well-appointed hotel, with a very impressive entrance & lobby. Rooms were a good size, with all usual amenities (tea/coffee making facilities, hairdryer, iron, bathrobe, safe). Bed was large and comfortable, and the TV was of a good size. There were a good selection of English speaking TV stations available to view. WiFi was good, didn’t have any connection or speed issues. Bathroom was large with a powerful shower over the bath. The shower head itself was set a little low for my 6 foot height, and I had to crouch down a little to get underneath it, but that isn’t a major issue.

    This hotel boasts a heated outdoor pool and gym facilities. I didn’t visit either, but was informed by my workmate that both were good.
    We went to the China Spice Restaurant in the hotel on one of our nights. The food and service were both excellent. The prices were reasonable, in my opinion.
    Breakfast was a buffet style service, with a massive selection, from Chinese cuisine all the way to fry-up. All of it was great. I was particularly fond of the crispy bacon and the freshly squeezed fruit juices.

    Reception was quick and efficient, most staff had some English. Food and service were excellent. I enjoyed my stay here and would stay again if I am in Shenzhen.

  • quick one night stay....
    Indiana | Jan 23, 2019 | Trip type: Family

    Hotel is 15 minutes walk from Hong Kong Lok Ma Chau MTR, or 30RMB ride from FuTian south high speed rail station.

    It's a huge hotel, we were upgraded to the SPG prefer floor, rooms are in good size.

    Since I'm only a lowly gold Marriott this year, breakfast was not included, $200RMB per person, selections just ok, service was outstanding.

  • Excellent Service
    Michael B
    Jan 21, 2019 | Trip type: Business

    Stayed at the Four Seasons because Ritz was booked. The Executive Club Access is a good option. It is a quiet place to eat and service is outstanding. Ivonnne and her team in the center made sure that my business partner and I were able to get work done and were happy with everything. The only thing that I could complain about was a cappuccino cup that was small and difficult to pick up, so they replaced it with a bigger one for my fat fingers. The rooms at the hotel are large and the bathrooms are luxurious (compared to the Ritz, they are on the newer side). The staff at the hotel are all incredibly friendly ... fewer Western staff than some other hotels, but communication was not an issue.

  • Wow. Far more than I expected
    Jan 20, 2019

    This is a budget hotel, really? Great value for money.

    My room is on 14 floor, yes it’s basic at 3 to 4 star level. Its comfortable and has a desk to work at.

    I overlook the pool which is large and on a terrace at 6th floor so well away from traffic. The gym is underneath and large with a wide variety of equipment.

    Entrance is impressive with a sweeping staircase to the bar.

    Staff are friendly and very helpful.

    I could bring my family here for a few nights.

    Highly recommend.

  • Hong Kong Benefits with Shenzhen Savings
    West Palm Beach, FL, United States | Jan 15, 2019 | Trip type: Business

    Located in the FTZ, this property is literally 100 meters (across the canal) from HK and therefore works well with unblocked connection to the rest of the world. Staff are always super helpful and even though it is a Four Points and thus a brand that doesn't have an SPG Lounge, members have an evening happy hour and full breakfast. A less publicized benefit is the free shuttle to the Futian Checkpoint, so you don't need to walk or cab it to and from the hotel. At the Futian Checkpoint is the Metro/Subway Line-4 that connects easily to anywhere in Shenzhen. All (or most) taxis in town are now BYD Electric. Super clean and super quiet rides in smoke free taxis! Shenzhen has come a long way in such a short time.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Four Points Sheraton Hotel Shenzhen

    • Location is Everything. Located in the Futian Free Trade Zone, Four Points by Sheraton Shenzhen is the closest hotel to the China-Hong Kong border crossings, just minutes away from Huanggang and Futian Checkpoints. In only 10 minutes you're in the city center, central business district, and the Shenzhen Convention & Exhibition Center. The hotel's 20 minutes from attractions like Windows of the World and Splendid China, as well as the Louhu Railway Station, only 40 minutes from Shenzhen International Airport and 90 minutes from Hong Kong International Airport, easily accessible via taxi.

      Stay your way with the modern amenities you expect and the style you want in one of our 438 spacious guestrooms. Wind down in front of a LCD flat screen TV with a cup of hot coffee or tea and get a great night sleep on our Four Points by Sheraton Four Comfort™ Bed. Enjoy free bottled water every day. And if you need to take care of business, there's large workspace for you too.

      Meet Your Needs. With the Shenzhen Grand Ballroom and fourteen function rooms, there is the space you need for a meeting, wedding or any special event. Whatever the reason for your gathering, with complete and professional catering services, natural lighting, excellent audiovisual equipment and wireless High Speed Internet Access, your event is sure to be a success.

      Whatever Your Taste. Five restaurants and bars offer a tasty selection of international and local dining. Its 24-meter outdoor swimming pool creates a spectacular visual impact, while a state-of-the-art health club has a 180-degree city view for an exciting exercise experience. Relax after a great workout in the separate plunge pools, steam rooms and sauna rooms.

    • Four Points By Sheraton Shenzhen Hotel Shenzhen
    • 4 Points By Sheraton Shenzhen
    • Sheraton Shenzhen
    • Four Points Shenzhen
    • Shenzhen Sheraton
    • Shenzhen Four Points
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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