Four Points Sheraton Hotel Shenzhen
(4/5 by China National Tourism Administration)

Nearby: OCT Loft Creative Culture Park, Shenzhen Convention and Exhibition Centre show on map

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Ranked #22 Hotel in Shenzhen

Rated by 868 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Staff are professional and speaks English"Oct 20, 2015
  • "Still Ranks Right Up there"Oct 11, 2015
  • "Just perfect and near the boarder into Shenzhen/ HK"Sep 26, 2015

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool

No booking fees. Best price guaranteed Availability at Four Points Sheraton Hotel Shenzhen

Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Comfort Room

1 Queen Bed

Sleeps 2 guests (up to 1 child)

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Over 868 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all four for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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City Guide
  • Transportation
  • Festivals & events
  • Weather, Money & Visas
  • Top 10 things to do
  • Health and Emergency Services
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  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Book Now and Get Your Must-Have Gifts for Free


Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


City Guide

30 Pages on Fun Things To Do In Shenzhen - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Shenzhen, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

34.9 km (21.6 miles) drive (33 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Four Points Sheraton Hotel Shenzhen

  • No.5 Guihua Road, Futian Free Trade Zone, Shenzhen, China
      • Futian Port

Four Points Sheraton Hotel Shenzhen

What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Computer Station
    • Designated Smoking Areas
    • Number of meeting rooms - 14
    • Number of restaurants - 5
    • Number of buildings/towers - 2
    • Total number of rooms - 438
    • Number of floors - 28
    • Airport Transportation (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (feet) - 12917
    • Conference space size (meters) - 1200
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Free Area Shuttle
    • Sauna
    • Spa
    • Hair Salon
    • Grocery/Convenience Store
    • Billiards Tale
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • show more
    • Garden
    • Japanese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Desk
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Pillow Menu
    • HDTV
    • LCD TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.00 ($26.59) per person (approximately)
      • ¥90.00 ($14.08) per 24-hour (rates may vary)
      • ¥95.00 ($14.86) (rates may vary)
      • ¥500.00 ($78.22) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Four Points Sheraton Hotel Shenzhen

  • Staff are professional and speaks English
    Hong Kong | Oct 20, 2015 | Trip type: Couples

    My last visit was like 5 years ago with my girlfriend, who is now my wife and we come back for the memories and to celebrate her birthday.
    I booked an executive room which allows us to attend the Happy Hour held in Macau Room. The choice of snack was limited and a bit disappointing ; however it was a delight to find hot western soup available which was pretty tasty. I think I got like 3 bowls of it.
    Staff members generally able to understand and speak English, which is a rare sight for hotels in China. They were able to bill us correctly without adding the unwelcomed (to guests) and profitable (to vendors) DCC to our bill. (Sheraton Futian FAILED on this)
    Hotels provide complimentary hourly shuttle bus for guests to Futian border checkpoint and Futian urban area, a great and convenient service. Buffet breakfast was good and the chef in charge of the egg station on 17/Oct was very friendly and helpful. The interior of lift was however quite dusty.
    Outdoor pool was great. Our room was at West Tower and we needed to pass through an outdoor podium to the swimming pool. Lighting was insufficient when we did so at about 21:45. When we are done swimming at 22:35, lighting on the podium was fully switched off. Since pool is supposed to open till 23:00, they should keep podium lighting on for the comfort and security of guests staying at West Tower that access the pool.
    Judging from number of room lights switched on when I swam, hotel occupancy was like less than 40%. I emailed and requested for a birthday cake (at my own costs if required) and room upgrade (if availability allows). Regrettably since I would check out on 17th and my wife’s birthday was 18th, it was turned down.

  • Still Ranks Right Up there
    Vancouver | Oct 11, 2015 | Trip type: Friends getaway

    Stayed over a number of years at this Hotel...Staff, check in , departures, all handld with professional efficiency--agreeable and service oriented--staff at all levels ---great food and services--best gym and pool in SZ--in a great area of the City a little apart from instant crowds on city streets--will return again

  • Just perfect and near the boarder into Shenzhen/ HK
    New York | Sep 26, 2015 | Trip type: Business

    We stayed there out of convince but as it turns out it was a remarkable stay.
    The rooms have these gianormous pillars in the corner rooms....just amazing.
    The breakfast was great and bordering upscale.
    All in all the stay was great!

  • My favorite business hotel in Shenzhen
    Singapore, Singapore | Sep 15, 2015 | Trip type: Business

    I travel a fair bit to Shenzhen on business and the location of this hotel is excellent;
    Firstly it is very close to highway ramp so you can rapidly travel to most of the industrial sections around Shenzhen and avoid the major traffic jams surrounding other hotels.
    Second, it is close to Futian Border cross to crossing over to HK for a meal is great.
    Third, the western food bistro has excellent steak!

  • Surprisingly good for short business stay
    Sameer R
    San Diego | Aug 20, 2015 | Trip type: Business

    This is nice property, conveniently located near the border, Coco Park, and downtown Shenzhen. I stayed here for 2 nights in an Executive Suite (Room 1857) in the West Tower. The suite was massive and featured great views of the skyline. The bathroom was quite nice and modern, and the shower featured great water pressure.
    I did use their gym and pool as the latter is very nice and setup perfectly for laps. The breakfast on the 23rd floor is adequate and has all the necessities to get one going in the morning. My only complaint is the trek from the lobby to the West Tower - take elevator to 5th floor and then walk a long ways to cross to East Tower.
    Overall, I was pleasantly surprised by the value of the property as its very inexpensive relative to what they offer.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Four Points Sheraton Hotel Shenzhen

    • Location is Everything. Located in the Futian Free Trade Zone, Four Points by Sheraton Shenzhen is the closest hotel to the China-Hong Kong border crossings, just minutes away from Huanggang and Futian Checkpoints. In only 10 minutes you're in the city center, central business district, and the Shenzhen Convention & Exhibition Center. The hotel's 20 minutes from attractions like Windows of the World and Splendid China, as well as the Louhu Railway Station, only 40 minutes from Shenzhen International Airport and 90 minutes from Hong Kong International Airport, easily accessible via taxi.

      Stay your way with the modern amenities you expect and the style you want in one of our 438 spacious guestrooms. Wind down in front of a LCD flat screen TV with a cup of hot coffee or tea and get a great night sleep on our Four Points by Sheraton Four Comfort™ Bed. Enjoy free bottled water every day. And if you need to take care of business, there's large workspace for you too.

      Meet Your Needs. With the Shenzhen Grand Ballroom and fourteen function rooms, there is the space you need for a meeting, wedding or any special event. Whatever the reason for your gathering, with complete and professional catering services, natural lighting, excellent audiovisual equipment and wireless High Speed Internet Access, your event is sure to be a success.

      Whatever Your Taste. Five restaurants and bars offer a tasty selection of international and local dining. Its 24-meter outdoor swimming pool creates a spectacular visual impact, while a state-of-the-art health club has a 180-degree city view for an exciting exercise experience. Relax after a great workout in the separate plunge pools, steam rooms and sauna rooms.

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    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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