Four Points Sheraton Hotel Shenzhen
(4/5 by China National Tourism Administration)

Nearby: OCT Loft Creative Culture Park, Shenzhen Convention and Exhibition Centre show on map

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Ranked #22 Hotel in Shenzhen

Rated by 868 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good neighborhood and BF"Jun 4, 2018
  • "Just Average"Jun 2, 2018
  • "Very very good"May 23, 2018

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Four Points Sheraton Hotel Shenzhen


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Comfort Room

1 Queen Bed

Sleeps 2 guests (up to 1 child)


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Over 868 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


34.9 km (21.6 miles) drive (33 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Four Points Sheraton Hotel Shenzhen

  • No.5 Guihua Road, Futian Free Trade Zone, Shenzhen, China
      • Futian Port

Four Points Sheraton Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Computer Station
    • Designated Smoking Areas
    • Number of meeting rooms - 14
    • Number of restaurants - 5
    • Number of buildings/towers - 2
    • Total number of rooms - 438
    • Number of floors - 28
    • Airport Transportation (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (feet) - 12917
    • Conference space size (meters) - 1200
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Free Area Shuttle
    • Sauna
    • Spa
    • Hair Salon
    • Grocery/Convenience Store
    • Billiards Tale
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • show more
    • Garden
    • Japanese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Desk
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Pillow Menu
    • HDTV
    • LCD TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.00 ($26.59) per person (approximately)
      • ¥90.00 ($14.08) per 24-hour (rates may vary)
      • ¥95.00 ($14.86) (rates may vary)
      • ¥500.00 ($78.22) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Four Points Sheraton Hotel Shenzhen

  • Good neighborhood and BF
    Premavarman
    Bangkok | Jun 4, 2018 | Trip type: Family

    The location of the hotel is a bit far form the shopping district, even it is a walking distance but for a hot whether it is not a good choice. However, it is very easy to catch a taxi in front of the hotel. The concierge teams are very good at helping. BUT on my last day, I found that it is a very good neighborhood nearby. Under a group of condominium nearby has a very fascinate food shop and grocery.

    I myself has a little problem when I check-in. Though I made up my mind in advance for a hard communication with Chinese staff, but it seem worst when I meet some trainee at check-in. Thank god for send me an nice angle, Vicky. She can speak my language, Thai. And, she has a very skillful in fulfilling the special request.

    Gym with a whirlpool and BF is really great. The congee session of BF make me miss my grandma and my childhood. Some gluten free choice is also available, thanks. The fruit session is very great and the preparation is very well done.

  • Just Average
    Starlight P
    Jun 2, 2018

    Compare with other hotel under SPG, four point is always a hotel which is economical and price worthly. However if u can pay more I suggest u go to more high range hotel like Shearton. The executive lounge of Shenzhen Four points are just a tiny place in the 2/F, that area air conditioned is not good enough and place is seem not clean. They have a better place in west wing 23/F for breakfast. Just wonder why they don’t move the lounge to that place.
    However , the breakfast, food is not really good there. For the gym room it is good and with Sauna. This I will add the marks for this hotel.

    chan p, MarCom Manager at Four Points by Sheraton Shenzhen, responded to this review

    Dear Starlight P,

    Thank you for choosing to stay with us and for taking your time to post such a detailed review for us on TripAdvisor. We do apologize to hear of your unpleasant experience.

    As our valuable guest, you’re supposed to receive the highest Quality and Professional Service & Product from us and in this case we have failed in the delivery. As always the Hotel takes serious approach when come to guest experience and satisfaction. Please be ensured that we will look into this in greater detail with our team and we will work toward a permanent solution.

    Again, thank you for the comments, which help us to improve our service. Despite of the disappointment this time, we do hope to welcome you back in the near future.

    Sincerely,
    Phoebe Chan
    MarCom Manager

  • Very very good
    AndreaJana
    May 23, 2018 | Trip type: Family

    Lovely place, clean and comfortable. Staff very friendly... also the restaurants choices are great with both Chinese and Western cuisine. Location very convenient being so close to the boarder for crossing to Hk. Will definitely come back. Andrea & Family.

  • Superb place
    Shaumil W
    Mmbai, India | Feb 25, 2018 | Trip type: Business

    A fantastic hotel right in the center of the city, and just a kilometer away from the HongKong border.
    Though English is a challenge in this country but the hotel staff make your life easy.
    The concierge staff is very nice and helpful

  • Excellent
    rscott3000
    Hong Kong, China | Feb 24, 2018 | Trip type: Couples

    Fantastic stay enjoyed even more by our the excellent service of the hotel staff. I would like to give particular mention to the pickup and delivery driver Mr Kao who showed great customer service and very helpful. Will come back again.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Four Points Sheraton Hotel Shenzhen

    • Location is Everything. Located in the Futian Free Trade Zone, Four Points by Sheraton Shenzhen is the closest hotel to the China-Hong Kong border crossings, just minutes away from Huanggang and Futian Checkpoints. In only 10 minutes you're in the city center, central business district, and the Shenzhen Convention & Exhibition Center. The hotel's 20 minutes from attractions like Windows of the World and Splendid China, as well as the Louhu Railway Station, only 40 minutes from Shenzhen International Airport and 90 minutes from Hong Kong International Airport, easily accessible via taxi.

      Stay your way with the modern amenities you expect and the style you want in one of our 438 spacious guestrooms. Wind down in front of a LCD flat screen TV with a cup of hot coffee or tea and get a great night sleep on our Four Points by Sheraton Four Comfort™ Bed. Enjoy free bottled water every day. And if you need to take care of business, there's large workspace for you too.

      Meet Your Needs. With the Shenzhen Grand Ballroom and fourteen function rooms, there is the space you need for a meeting, wedding or any special event. Whatever the reason for your gathering, with complete and professional catering services, natural lighting, excellent audiovisual equipment and wireless High Speed Internet Access, your event is sure to be a success.

      Whatever Your Taste. Five restaurants and bars offer a tasty selection of international and local dining. Its 24-meter outdoor swimming pool creates a spectacular visual impact, while a state-of-the-art health club has a 180-degree city view for an exciting exercise experience. Relax after a great workout in the separate plunge pools, steam rooms and sauna rooms.

    • Four Points By Sheraton Shenzhen Hotel Shenzhen
    • 4 Points By Sheraton Shenzhen
    • Sheraton Shenzhen
    • Four Points Shenzhen
    • Shenzhen Sheraton
    • Shenzhen Four Points
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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