Shangri-La Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Luohu Commerical City, East Gate Street, Shenzhen Railway Station, Diwang Mansion show on map

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Ranked #1 Hotel in Shenzhen

Rated by 2,608 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Not fully recommandable but at great location"Nov 12, 2018
  • "Horizon club"Nov 10, 2018
  • "Still wins by Location"Nov 9, 2018

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Shangri-La Hotel Shenzhen


Room type # of guests in room  
Superior Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Horizon Club

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 3 guests (up to 1 child)

Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 1 child)


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Over 2,608 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


38.6 km (23.9 miles) drive (39 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Shenzhen

  • Jianshe Road, Luohu District, Shenzhen, China
      • Luohu Commerical City
      • Shenzhen Railway Station
      • Guomao
      • Kingkey 100
      • Huaqiang North Road Commercial District
      • Diwang Mansion

Shangri-La Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of buildings/towers - 1
    • Total number of rooms - 522
    • Number of floors - 32
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Kid's Pool
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Game Room
    • Breakfast (Surcharge)
    • Poolside Bar
    • show more
    • Bar & Lounge
    • Coffee Shop
    • Outdoor Pool
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Extra Bed Available
    • Crib
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Desk
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Phone
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥150.00 ($23.47) per person (approximately)
      • ¥600.00 ($93.86) per vehicle (roundtrip)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Shangri-La Hotel Shenzhen

  • Not fully recommandable but at great location
    petercL2302BA
    Switzerland | Nov 12, 2018 | Trip type: Solo travel

    A good hotel at a great location with potential to improvement. I am used to better services at Shangri-La Hotels e.g. Hong Kong Island or Singapore....

    I was disappointed!

    - check in, too long
    - receptionist unprofessional
    - horizon club lounge food offer very poor
    - bar tenders at lobby bar slow even bar was almost empty
    - breakfast offer ok, fruits partly not ready to eat

    + club lounge employees very friendly
    + Spa staff friendly and therapists are professional

  • Horizon club
    attam1234
    Hong Kong, China | Nov 10, 2018 | Trip type: Business

    Amy Song and Ariel are very efficient, smart, good service. The best employee here and speak English fluently. Good reception excellent computer secretarial skills helping clients. Great smile, hard working ladies and help clients solve problems all the time. They are the perfect staff in this hotel that make client like to be a home. They ate always helpful and keep clean and beautiful environment in the club.

    George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

    "
    Dear attam1234,

    Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your review. We have passed your good comments to our whole team and Amy Song,Ariel , which we believe will motivate us keep going to provide a pleasant stay for more guests.
    We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.


    Yours Sincerely,

    George Baird
    General Manage
    "

  • Still wins by Location
    I6853JOpaulc
    Nov 9, 2018 | Trip type: Couples

    It is old and sometime the lifts play up but its location is superb. Within a kilometre sheltered walkway you have the Lo Wu/Lohou HK/Chinese border - a very easy place for Gweilos to cross the boarder.

    We find that it is far cheaper and much more fun to stay here and then cross the border and use the East Rall Line into HK each day than staying in a small room in a HK hotel. The Shangri-La has nice Horizon Club rooms with a more than adequate lounge,

    George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

    Dear I6853JOpaulc,

    Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your review. We are delighted to hear that you enjoyed your stay with us, We all look forward to welcoming you back soon.


    Yours Sincerely,

    George Baird
    General Manager

  • Great hotel near the train station
    chlee_208
    Singapore | Nov 6, 2018

    We travelled to Shenzhen via train from Hong Kong. The Shangri-La hotel is conveniently located. Service standards are good but rooms are only 4 star standard. Cannot comment on F&B as we booked room only. We chose to have authentic food outside the hotel.

    George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

    Dear Guest,

    Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your review. We are delighted to know that you are satisfied with our convenient location.

    We are very proud to have made your stay comfortable and looking forward to welcoming you back with us at Shangri-La Hotel, Shenzhen in the future.

    Yours Sincerely,

    George Baird
    General Manager

  • Great hotel near the train station
    chlee_208
    Singapore | Nov 6, 2018

    We travelled to Shenzhen via train from Hong Kong. The Shangri-La hotel is conveniently located. Service standards are good but rooms are only 4 star standard. Cannot comment on F&B as we booked room only. We chose to have authentic food outside the hotel.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Shangri-La Hotel Shenzhen

    • The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling.

    • Shangri La Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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