Shangri-La Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Luohu Commerical City, East Gate Street, Shenzhen Railway Station, Diwang Mansion show on map

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Ranked #1 Hotel in Shenzhen

Rated by 2,608 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Long weekend trip away"Oct 8, 2019
  • "Compliment to Shangrila shenzhen(Monica Zhang)"Oct 6, 2019
  • "Delicious and Decadent Shangra La Buffet Lunch"Oct 2, 2019

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Shangri-La Hotel Shenzhen


Room type # of guests in room  
Superior Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Horizon Club

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 3 guests (up to 1 child)

Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 1 child)


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Over 2,608 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


38.6 km (23.9 miles) drive (39 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Shenzhen

  • Jianshe Road, Luohu District, Shenzhen, China
      • Luohu Commerical City
      • Shenzhen Railway Station
      • Guomao
      • Kingkey 100
      • Huaqiang North Road Commercial District
      • Diwang Mansion

Shangri-La Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of buildings/towers - 1
    • Total number of rooms - 522
    • Number of floors - 32
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Kid's Pool
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Game Room
    • Breakfast (Surcharge)
    • Poolside Bar
    • show more
    • Bar & Lounge
    • Coffee Shop
    • Outdoor Pool
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Extra Bed Available
    • Crib
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Desk
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Phone
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥150.00 ($23.47) per person (approximately)
      • ¥600.00 ($93.86) per vehicle (roundtrip)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Shangri-La Hotel Shenzhen

  • Long weekend trip away
    MISS E
    Oct 8, 2019 | Trip type: Friends getaway

    Staying at the shangri la hotel in Shenzhen was great. The people were so welcoming and friendly and so helpful when trying to find our way around. Its located right next to the metro railway station and commercial city shopping. Although the room itself was antiquated everything else made up for it and it was just what we needed after our travel from Australia to hong Kong then arrival to Shenzhen. They did allow us to check in 5 hours early which was so good of them. The gym and pool facilities are good, unfortunately some guys just need some help with the correct form when lifting weights however no reflection on the hotel at all. The space was not crowded it was just right plenty of room for everyone. The spa sauna and steam room are insane along with the massage chairs down there. Ots like a little haven. Soooo good to relax in after a full days walking the shopping streets of Shenzhen. Breakfast is amazing! Mixture of both asian and western hot and cold breakfast, also the traditional continental and all the trimmings. So delicious! Recommend staying at Shangri La at least one night to enjoy all it has to offer.

  • Compliment to Shangrila shenzhen(Monica Zhang)
    sngaharjo
    Oct 6, 2019 | Trip type: Couples

    To Room Attendant Monica Zhang, very nice and satisfactionist assitant. Keep up! Thank you very much. I m pleased to have such a great service on my trip and my stay here. And will surely recommend Shangrila to my buddies & families

    George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

    Dear Guest,

    Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and leave your good comments. We are very glad that you have a nice stay here, we will keep moving on and deliver the true Shangri-La experience to each and every guest.

    Wish to see you soon!

    Yours Sincerely,

    Rebecca Yan
    General Manager

  • Delicious and Decadent Shangra La Buffet Lunch
    Cindy R
    Oct 2, 2019

    Oh my goodness- I ate at the Shangri La today and was just delighted at the wonderful food and fantastic selection. One area offers Asian and Indian dishes and I found several to sample. I tried the lamb, which was tender, and the chutney complemented it beautifully. The salad area featured appetizers, sushi, and cold seafood like shrimp. Another area offered beef roast, German sausage, and pizza. Honestly, there were so many dishes that I could not try them all. Drinks included coffee, tea, juices, and soft drinks, and the dessert area presented one sugar master piece after another (photos included).

    George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

    Dear Cindy R,

    Thank you for choosing to dine at Coffee Garden, and sharing your positive review on our Buffer which includes lots of selection fish ,chips,pizza and some deserts. We will share your comments with our Kitchen team, I believe this will definitely motivate our team to keep going and provide a pleasant stay for more guests.

    We look forward to welcoming you back in the near future.

    Yours Sincerely,

    Rebecca Yan
    General Manager

  • Delicious and Decadent Shangra La Buffet Lunch
    Cindy R
    Oct 2, 2019

    Oh my goodness- I ate at the Shangri La today and was just delighted at the wonderful food and fantastic selection. One area offers Asian and Indian dishes and I found several to sample. I tried the lamb, which was tender, and the chutney complemented it beautifully. The salad area featured appetizers, sushi, and cold seafood like shrimp. Another area offered beef roast, German sausage, and pizza. Honestly, there were so many dishes that I could not try them all. Drinks included coffee, tea, juices, and soft drinks, and the dessert area presented one sugar master piece after another (photos included).

  • Lovely stay
    AtsIsm
    Johannesburg, South Africa | Sep 24, 2019 | Trip type: Couples

    We stayed here for just one night but found the hotel to be of a very high standard:
    Staff at reception were welcoming and friendly
    Rooms are large and clean
    Breakfast was good with many options to choose from for westerners
    Location is fantastic if using the trains to Guangzhou, metro stations or even shopping.

    Would definitely recommend this hotel.

    George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

    Dear Guest,

    Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your valuable comments. It always gives us utmost pleasure and pride to hear that you had an enjoyable stay with us and was delighted by our colleagues. Your comments will be shared with them, surely they will feel much appreciated and motivated to continue serving our guests with the highest level of service.

    We look forward to welcoming you back to Shangri-La Hotel, Shenzhen in the near future.

    Yours Sincerely,

    Rebecca Yan
    General Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Shangri-La Hotel Shenzhen

    • The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling.

    • Shangri La Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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