Shangri-La Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Luohu Commerical City, East Gate Street, Shenzhen Railway Station, Diwang Mansion show on map

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Ranked #1 Hotel in Shenzhen

Rated by 2,608 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Pleasant stay"May 8, 2019
  • "Pleasant stay"May 8, 2019
  • "Always a great experience"May 4, 2019

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Shangri-La Hotel Shenzhen


Room type # of guests in room  
Superior Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Horizon Club

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 3 guests (up to 1 child)

Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 1 child)


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Over 2,608 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


38.6 km (23.9 miles) drive (39 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Shenzhen

  • Jianshe Road, Luohu District, Shenzhen, China
      • Luohu Commerical City
      • Shenzhen Railway Station
      • Guomao
      • Kingkey 100
      • Huaqiang North Road Commercial District
      • Diwang Mansion

Shangri-La Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of buildings/towers - 1
    • Total number of rooms - 522
    • Number of floors - 32
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Kid's Pool
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Game Room
    • Breakfast (Surcharge)
    • Poolside Bar
    • show more
    • Bar & Lounge
    • Coffee Shop
    • Outdoor Pool
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Extra Bed Available
    • Crib
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Desk
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Phone
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥150.00 ($23.47) per person (approximately)
      • ¥600.00 ($93.86) per vehicle (roundtrip)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Shangri-La Hotel Shenzhen

  • Pleasant stay
    Rajivsahay2004
    May 8, 2019 | Trip type: Family

    Shangrila Lowu is highly recommended. Easy location for shopping and convenient for travel to Hong Kong. Very Long and pleasant stay. Food is amazing. Chef Rohit and Dayal ji very friendly. Mr Linges is very co-operative. All staff and reception is courteous. We will visit again whenever in shenzhen.

    George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

    Dear Rajivsahay,

    Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your review. We have passed your good comments to our colleagues, which we believe will motivate them to continue serving our guests with the highest level of service. Moreover, We are glad to learn that you were impressed by our convenient location, and neighboring with Shenzhen Metro Line 1 and 9, which offers guests a very easy access to Hong Kong, Guangzhou and other attractions within Shenzhen City.

    We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

    Yours Sincerely,

    Rebecca Yan
    Acting General Manager

  • Pleasant stay
    Rajivsahay2004
    May 8, 2019 | Trip type: Family

    Shangrila Lowu is highly recommended. Easy location for shopping and convenient for travel to Hong Kong. Very Long and pleasant stay. Food is amazing. Chef Rohit and Dayal ji very friendly. Mr Linges is very co-operative. All staff and reception is courteous. We will visit again whenever in shenzhen.

  • Always a great experience
    1harry10
    Melbourne, Australia | May 4, 2019 | Trip type: Couples

    I have stayed at the Shangri La several times and it never disappoints. If you are going to Shenzen and particularly the Luoho Centre it is a must to stay here. The Horizon Club option is excellent with the staff exceptional. Pity we can't say the same for all the visitors as they will disappoint. What is great is the way staff stay composed and deal with everyone with politeness and courtesy more than they probably deserve.
    I have always enjoyed staying there, always nice to re-enter the hotel after some hours out and be met with the cool breeze and the lovely scent.

    George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

    Dear Guest,

    Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your recent stay experience with us and your compliments is very much appreciated. We are very proud to have made your stay comfortable and looking forward to welcoming you back with us at Shangri-la Hotel, Shenzhen in the near future.

    Yours Sincerely,

    Rebecca Yan
    Acting General Manager

  • World Class personal service
    adamz57
    Ban Khao Takiap, Thailand | May 1, 2019 | Trip type: Business

    The hotel met my expectations regarding rooms, transportation, facilities e.t.c.

    What made my visit so special was the great service provided by Mr Austin Zhang, taking the time helping me understand the train system, and booking tickets. I would also like to give a shout-out to Benjamin at Champs Bar & Grill - taking such good care of us that we ate there 2 nights in a row.

  • World Class personal service
    adamz57
    Ban Khao Takiap, Thailand | May 1, 2019 | Trip type: Business

    The hotel met my expectations regarding rooms, transportation, facilities e.t.c.

    What made my visit so special was the great service provided by Mr Austin Zhang, taking the time helping me understand the train system, and booking tickets. I would also like to give a shout-out to Benjamin at Champs Bar & Grill - taking such good care of us that we ate there 2 nights in a row.

    George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

    Dear adamz57,

    Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and taking time to share your feedback with us as this will help us to continue to improve and strive to provide the best guest experience. We appreciate your positive comments on our colleague’s hospitality service. Surely, your comments will be shared with our colleague to motivate them to continue serving our guests with the highest level of service.

    We look forward to welcoming you back in the near future.

    Yours Sincerely,

    Rebecca Yan
    Acting General Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Shangri-La Hotel Shenzhen

    • The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling.

    • Shangri La Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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