Shangri-La Hotel Futian Shenzhen
(5/5 by China National Tourism Administration)

Nearby: OCT Loft Creative Culture Park, Shenzhen Convention and Exhibition Centre show on map

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Last booking: 18 hours ago

Ranked #6 Hotel in Shenzhen

Rated by 856 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Very good location for shopping and dining"Oct 27, 2015
  • "Grand business hotel with a good location"Oct 25, 2015
  • "Fantastic stay"Oct 23, 2015

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

No booking fees. Best price guaranteed Availability at Shangri-La Hotel Futian Shenzhen

Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests

Premier Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)


1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Executive Suite

1 King Bed

Sleeps 3 guests (up to 1 child)

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Over 856 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all four for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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City Guide
  • Transportation
  • Festivals & events
  • Weather, Money & Visas
  • Top 10 things to do
  • Health and Emergency Services
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  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


City Guide

30 Pages on Fun Things To Do In Shenzhen - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Shenzhen, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

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Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

Travel With Confidence in China for Leisure and Business

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  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

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How to get to the hotel?

33.0 km (20.4 miles) drive (35 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Futian Shenzhen

  • No.4088 Yitian Road, Futian District, Shenzhen, China
      • Shopping Park
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Shenzhen Saige Plaza
      • COCO Park

Shangri-La Hotel Futian Shenzhen

What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Elevator
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of buildings/towers - 1
    • Total number of rooms - 528
    • Number of floors - 40
    • Airport Transportation (Surcharge)
    • Dry Cleaning & Laundry Service
    • show more
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Malay
    • English
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Separate Lounge Area
    • show more
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Desk
    • Free Internet Access
    • Free WiFi
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Premium Bedding
    • Flat-Panel TV
    • Premium TV Channels
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥178.00 ($27.85) per person (approximately)
      • ¥500.00 ($78.22) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Shangri-La Hotel Futian Shenzhen

  • Very good location for shopping and dining
    Potomac, Maryland | Oct 27, 2015 | Trip type: Business

    I stayed here for a conference that lasted four days, and it was my first trip to Shenzhen (although I'm no stranger to China having lived as an expat in Beijing and had visited Shanghai and Wuhu in Anhui Province only a month before).
    The hotel room was awkwardly-designed, but perhaps it was due to the fact that I had a room designed for the corner of the floor. I suspect that all rooms on the corner are designed that way - a bit of an awkward angle and a walk-in closet door that jutted into the hallway.
    Nicely appointed, although for the first two evenings the bathroom's hot water was not working (i.e. barely warmer than the cold tap). I am used to hotels not turning on their hot water in the late evening as an energy-saving measure, but a colleague who got in later than I did had no such problems.
    As far as location, hard to beat. A very interesting view of the Ping'An Financial Center across the street - when completed in 2016, it will be the 6th tallest building in the world. For several evenings I would walk with others to the Coco Park shopping area, where there were a number of restaurants and high-end shops. Toward the end of my stay a friend went in the opposite direction, and one block away was the Link Central Walk, with a Carrefour supermarket and another large selection of restaurants and shops. It seemed that the Link Central Walk was preferable to me to find a place to eat.
    And then the final afternoon of my stay I had some free time, and went to the 'Link City' underground - taking one of the stairs down - and found a mile-long corridor (it really seemed that long) full of shops, restaurants, and intersects a subway station. At least head down there to take a look!
    Back to the hotel room - it wasn't that large, it wasn't that well-designed, but another friend who was staying for over a week had a great suite, much nicer than mine, and we were hanging out on the evening of his birthday.
    He receives a call in his room around 9pm, and two staff from the hotel presented him with a bottle of wine, two glasses, and a great cheesecake, and even had a candle for him to blow out. It made his day.

  • Grand business hotel with a good location
    Elvin C
    Penang | Oct 25, 2015 | Trip type: Business

    Staying there for my business trip to Shenzhen during mid of Oct. Great, big and clean room with generous amenities but perhaps a little bit of brighter lighting will be good for reading. Great front desk staffs with very friendly smile, approachable and informative. Don't forget there was a one Housekeeping staff shows a good caring attitude by putting me a hand writen get well wishes note on my table and give me more bottle waters for my medicine. As for the location, it is conducive, near to shopping malls and MRT station, which available me to travel somewhere nearby without problem. Well, of course the food, am not a real fancy on hotel foods but hava to be fair say that the breakfast just best, with a varieties of food to choose, personally love the dimsum corner and fresh juices available. Overall experiences is very good.

  • Fantastic stay
    Oct 23, 2015 | Trip type: Business

    I was able to stay here several days and it was a fantastic stay. The room was excellent and very spacious. I had a corner room which also gave me a great view of the city.
    Breakfast was well done with many choices.
    Staff was excellent on everything I requested.
    Thanks for a great stay.

  • Good hotel but....
    Guido U
    Oct 21, 2015 | Trip type: Business

    The hotel is located in the heart of the Futian business district. The hotel is nice my room was spacious and breakfast was very good. However my previous 2 nights I have spent them at the Island Shangri la in Honk Kong and honestly it was much better. I was also pretty surprised by the poor English level at the hotel reception

  • Hands down BEST hotel in Shenzhen
    Sanbornville, New Hampshire | Oct 21, 2015 | Trip type: Business

    The Futian Shangri-La is our favorite hotel (period). Too bad I can't give it 6 stars... After 5 years of visiting every chance we can, we continue to be amazed that the Futian Shangri-La not only continues to maintain that high standard, but continuously raises the bar. Great location, beautiful and impressive décor, and amazing personal service that exceeds all expectations.
    - The huge lobby has a stunning and creative live floral decoration just as you enter the main doors that changes every week! How do they keep coming up with these amazing designs?? And the flowers are always so fresh!
    - This Shangri-La sets a very high bar for service and then strive to exceed that. Unbelievable. We had not been here in almost a year and were greeted in the lobby with hugs. I checked in and did not recognize the woman at the front desk: she knew me! She called me by name and explained she had seen my picture. The front desk staff were told we were coming!
    - Then we got to our room: a complementary upgrade from what I had booked. It was noted we would be at the hotel for ~10 days. The Horizon Club manager explained: "We just wanted to make sure you are comfortable."
    - The Horizon Club staff: None better in the WORLD. It was like coming home again. Amanda, Janice, Troy, Maggie, Iris greeted us like family. Then they spoiled us at every turn. The chefs remembered our favorites and made a point of delivering them personally! Trust me: the salmon is to die for!
    - I celebrated my birthday while there: I was presented with a beautiful bouquet of flowers, a cake, a bottle of wine, and even a bottle of the SPECIAL Shangri-La scent diffuser (thank you, Peter!!). AND it was an all day event! Staff across the hotel greeted me with bright and happy "Happy Birthday!" wishes from breakfast until I closed the hotel door that night! Horizon club, concierge, front desk, greeters, duty managers, chefs, even the cleaning staff!! How amazingly special!
    - So many of the staff we have gotten to know over the years have now moved into positions of responsibility... and they greeted us with total abandon and personal affection! Tiffany, Jasmine, Fredrick, Michael, Selena. Each went out of their way to ensure we had everything we needed.
    I could go on and on: bottom line: This is NOT a hotel. This is a warm, vibrant, and caring community that provides us weary travelers a respite from the stress and struggles of business travel. My hat goes off to the management at the Futian Shangri-La. You have grown, nurtured and have now imprinted that very special "personal service" culture of the Shangri-La brand into the very fabric of your hotel. Good job! Can't wait until we are back "home" again.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Shangri-La Hotel Futian Shenzhen

    • Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 548 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room.

    • Futian Shangri-La Shenzhen Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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