Crowne Plaza Hotel Landmark Shenzhen
(5/5 by China National Tourism Administration)

Nearby: East Gate Street, Diwang Mansion, Kingkey 100, Luohu Commerical City show on map

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Last booking: 9 hours ago

Ranked #5 Hotel in Shenzhen

Rated by 873 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good Location"Jun 19, 2018
  • "Nice Rooms but that's where it ends"Jun 9, 2018
  • "Excellent property in a very popular location!"Jun 7, 2018

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Crowne Plaza Hotel Landmark Shenzhen


Room type # of guests in room  
Superior Room

1 King Bed or 2 Single Beds

Sleeps 2 guests (up to 1 child)

Deluxe Room

1 King Bed or 2 Single Beds

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Studio

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Studio

1 King Bed

Sleeps 3 guests (up to 2 children)

Room

2 Double Beds

Sleeps 3 guests (up to 2 children)


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Over 873 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.7 km (24.6 miles) drive (39 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Crowne Plaza Hotel Landmark Shenzhen

  • No.3018 Nanhu Road, Luohu District, Shenzhen, China
      • Guomao
      • Shenzhen Railway Station
      • Kingkey 100
      • Diwang Mansion
      • OCT Loft Creative Culture Park
      • Luohu Commerical City
      • Dong Men Pedestrian Street

Crowne Plaza Hotel Landmark Shenzhen


What's In the Hotel

    • Free WiFi
    • Gift Shop
    • Shopping on Site
    • Smoke-free Property
    • Elevator
    • Lobby Television
    • Number of meeting rooms - 11
    • Number of floors - 27
    • Total number of rooms - 312
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • show more
    • Childcare
    • Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • Limo/Town Car Service
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Bar & Lounge
    • Coffee Shop
    • Coffee/Tea In Lobby
    • Barbecue Grill
    • Japanese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Separate Lounge Area
    • show more
    • Crib
    • Extra Bed Available
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Free Local Calls
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Bidet
    • Satellite TV Service
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.00 ($26.59) per person (approximately)
      • ¥230.00 ($35.98) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Crowne Plaza Hotel Landmark Shenzhen

  • Good Location
    217minjiey
    Singapore, Singapore | Jun 19, 2018 | Trip type: Business

    Went there for work, the location to travel to other parts around Shenzhen like Dong Guan for factory visits is good. But do note that Shenzhen is a large city, and depending on where exactly your meetings are or purpose of visit is, the convenience can be subjective.

    Situated around the hotel, there are plenty of options for food.

    Rooms however are slightly dated, and could definitely do with some face lift.

    Paul L, 经理 at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

    Dear Valued Guest,

    Thank you for choosing stay with us at Crowne Plaza Hotel & Suites Landmark Shenzhen. Our hotel boasts of its unique geographic position, you are able to walk out the door into the heart of Shenzhen’s bustling Luohu commercial and shopping district, where it is also easy to seek peace and quietness in noisy surroundings.We appreciate your feedback and definitely will continue to upgrade our facilities and prouducts to improve guest satisfaction. We look forward to welcoming you back in the near future.

    Sincerely,
    Lynn Li
    Director of Marketing & Communications

  • Nice Rooms but that's where it ends
    Tracey M
    Perth | Jun 9, 2018 | Trip type: Business

    Booked this hotel through the IHG website. Paid fully on booking. Arrived at hotel late in the evening due to flight delay, after checking in we went straight to Club Floor to check it out. First impression, cold and dated. No life around whatsoever, for 9pm at night this seemed strange. Anyway was told on check in to go to the main dining for breakfast as they had more choice, again we thought is strange as you book Club access for a reason, but we did try it our first morning based on their recommendation and it was NOT GREAT!! It did not seem very clean to me either. Anyway there is so much more I could say but to cut a long story short, this hotel overall in my opinion was overall no more than average. Club floor was AVERAGE at best, so many staff, so little guests but still lacking! Floor was terrible and evening drinks are very very basic. My husband asked for a beer which arrived hot and when asked for it to be exchanged for a cold one, the staff member asked him could she put ice in it??? When I asked for a Sauvignon Black wine, the young man was browsing the bottles of red wine looking for it. This indicates to me a lack of training! Just when we though it was bad enough upon checking my bank I notice that the hotel had deducted around $270 dollars from my account without my approval or informing me. When we queried this we were told that it was for charges we were not charged when we made the booking. My husband directed to our booking information where it clearly stated, balance PAID IN FULL on confirmation of booking! We went through various members of management, some who said we would get it refunded, some who refused to even acknowledge that there was a problem. The frustration this caused us reinforced our decision to leave this hotel early, and yes when asked for a refund for the day we would not be there they agreed. But the issue with the extra charges continues and is a issue we have taken up with IHG direct. My husband received a phone call from this hotel a week after our arrival home and asked could they make it up to us by offering us extra on our next trip there? Really? We would NEVER stay in this hotel again, the service, staff and overall ambience of this hotel needs to be addressed. We normally always booked Shangri-la when in Asia, an over sight on our behalf for this trip as it worked out more expensive!! But rest assured an over sight that will not happen again. Do yourself a favour and give this one a miss.

    Paul L, 经理 at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

    Dear Valued Guest,

    Thank you for choosing Crowne Plaza Hotel & Suites Landmark Shenzhen. We sincerely apologized for your unpleasant lodging experience during your stay with us. Regarding to the extra charge you mentioned, we had sent your husband two emails and following by a phone call to clarify that we didn’t over charge you. Booking confirmation stated full payment required before arrival. We further apologize for our facilities and service not live up to your expectation. We had made note in your guest history to ensure you will receive upmost attention on your next visit. We sincerely invite you to stay with us again to experience our much improved service.

    Sincerely,
    Lynn Li
    Director of Marketing & Communications


  • Excellent property in a very popular location!
    Dan H
    Jun 7, 2018 | Trip type: Business

    The hotel is an older but well maintained located in the heart of Luohu district of Shenzhen. The rooms are spacious, comfortable and quiet. the breakfast buffet on the 3rd floor is large. the 26 executive lounge is staffed by a extremely friendly and helpful. They quickly learn your name and what you want every morning when you arrive. Thank you Maxine Eko for making the stay great.

    The cleaning woman on the 19th floor is fast, thorough and super friendly i believe her family name is Xu.

    I will definitely stay at this hotel again in the future.

    Paul L, 经理 at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

    Dear Valued Guest,

    Thank you for sharing your recent stay experience with us. We are so pleased to learn that you have enjoyed your stay. Thank you for having recognized the warm services from Maxine and Eko. Your appreciation has been shared wtih them and the other colleagues. We will continuously make every effort to offer guest's great experience.We look forward to your return in a near future.Best Wishes to you and your family.

    Sincerely,
    Lynn Li
    Director of Marketing & Communications

  • Hotel service
    phuasiewean
    Kuala Lumpur, Malaysia | Jun 3, 2018 | Trip type: Couples

    Great location and excellent services especially a staff on the executive lounges by the name of Maxine.always ready to helping and serve!!the hotel is also a good location. I’m very looking forward to seeing maxine again. I wish she has a good future

    Paul L, 经理 at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

    Dear Valued Guest,

    Thank you for choosing Crowne Plaza Hotel & Suites Landmark Shenzhen as your destination in this South China city.We are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We would like to thank you Maxine's hard working to offer you a great experience at our hotel. Great hotel,guests love, it's our pursue.Thanks again for your review, looking forward to see you in the very soon.Best Wishes to you and your family.

    Sincerely,
    Wendy Zhang
    Marketing & Communications Manager

  • Excellent service in Vienna Bar
    A TripAdvisor Member
    May 31, 2018 | Trip type: Business

    Comfortable, quiet, hospitable and with excellent service. Good selection of all kinds of drinks. Lydia Lin is uniformly attentive and goes out of her way to make you feel welcome but unobtrusively so. I have visited many times and never had a bad experience.

    Paul L, 经理 at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

    Dear Valued guest,

    Thank you for choosing Crowne Plaza Hotel & Suites Landmark Shenzhen! We are so glad to hear that you like the service and environment of the Vienna bar.Your judgement engouraged us very much with more confidence to satisfy each one of our guests.We would like to thank you Lydia's hard working to offer you a great experience at our hotel.And we will forward to our Vienna bar manager to inspire our staff continuely delight guests with expectation-beyond stay. Great hotel guests love, it's our pursue.Thanks again for your review, looking forward to see you in the very soon.Best Wishes to you and your family.

    Sincerely,
    Wendy Zhang
    Marketing & Communications Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Crowne Plaza Hotel Landmark Shenzhen

    • Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling LuoHu commercial and shopping district. What's more,we offer a first class selection of restaurant and bar venues,as well as range of recreational facilities that add to the quality of your stay.

    • Crowne Plaza Hotel And Suites Landmark Shenzhen
    • Crowne Plaza Shenzhen
    • Shenzhen Crowne Plaza
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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