Hyatt Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Kingkey 100, Diwang Mansion, East Gate Street, Luohu Commerical City show on map

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Ranked #16 Hotel in Shenzhen

Rated by 579 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "An excellent hotel which delivers fantastic services."Nov 11, 2018
  • "5* Luxury in a good location"Nov 4, 2018
  • "Solid, still new feeling Grand Hyatt"Nov 3, 2018

Main Features

  • Internet

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Pool

  • Gym/Fitness Center


Highlights of Hyatt Hotel Shenzhen

Spend your holiday like a King with the world’s best amenities

Excellent view, it’s completely astounding
The Italian restaurant is very splendid with delicious mouthwatering cuisines
Fluent, helpful English speaking staff

Organize your tour intelligently - get consultation from Shenzhen tourist consultation center located 0.3km (4min walk) from the hotel

The hotel is located near the west lake

Free WiFi and Free Parking


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Room type # of guests in room  
Club Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

2 Twin Beds

Sleeps 3 guests (up to 2 children)


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We always have the best discounts and offers on Hyatt Hotel Shenzhen

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Over 579 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


38.2 km (23.7 miles) drive (38 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hyatt Hotel Shenzhen

    • The hotel is located near the west lake
  • No.1881 Baoan South Road, Luohu District, Shenzhen, China
      • Kingkey 100
      • Shenzhen Railway Station
      • Grand Theater
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Luohu Commerical City

Hyatt Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Designated Smoking Areas
    • Number of restaurants - 8
    • Number of meeting rooms - 19
    • Number of floors - 38
    • Total number of rooms - 471
    • Number of buildings/towers - 1
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Business Center
    • Conference Center
    • Conference space size (meters) - 2769
    • Conference space size (feet) - 29805
    • Meeting Room
    • Wedding Services
    • Fitness Facilities
    • Spa
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Cable TV Service
    • LED TV
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥216.00 ($33.79) per person (approximately)
      • ¥550.00 ($86.04) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Hyatt Hotel Shenzhen

  • An excellent hotel which delivers fantastic services.
    Navigator753437
    Nov 11, 2018 | Trip type: Business

    i stayed at the hotel for a week in Oct. i am impressed with the quality of services delivered by the staff at Grand Hyatt Shenzhen. Everyone i met is professional, helpful and attentive. This is a hotel which i would recommend anyone seeking high-level of quality and services. The only reason i did not give a 5 stars on location is that the hotel is a little far from the CBD area and the metro is quite a walk (from hotel). Other than that, i enjoyed my stay at Grand Hyatt Shenzhen.

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear Navigator753437,

    Thank you for choosing Grand Hyatt Shenzhen and leaving us a full-score review. We are happy to learn that we were able to deliver fantastic service and you enjoyed the stay with us. Care is the core of our service, and it is an honour to provide our extraordinary service to every guest. Thank you again for your recognition and compliments, I will pass them on to everyone in the hotel.

    We look forward to welcoming you back soon.

    Warm regards,
    Alex Chiang
    Director of Operations

  • 5* Luxury in a good location
    Kaydn215
    Kaydn215 | Nov 4, 2018 | Trip type: Family

    There are many 5* options in Shenzhen now as it grows even bigger. However, we still like the Grand Hyatt when we visit. This visit we had a suite with all the trimmings - large and very comfy. We had a couple of issues with the TV system but these were quickly addressed. The bed was very comfortable with plenty of different pillows for varied tastes.

    We did room service breakfast which was excellent. There are good restaurant options - 1881 does great Peking Duck.

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear Kaydn215,

    Thank you for staying at Grand Hyatt Shenzhen and leaving us a full-score review. We are glad to learn that you had a wonderful night in our suite room. Your generous compliments about our room service breakfast and 1881 are appreciated, and I will be sure to share them with our culinary team.

    If you like Hyatt, you may join the World of Hyatt program to be one of our members. We always welcome you and we look forward to welcoming you back soon.


    Yours sincerely,
    Alex Chiang
    Director of Operations

  • Solid, still new feeling Grand Hyatt
    Jim B
    Hong Kong, China | Nov 3, 2018 | Trip type: Business

    Stay here frequently on business trips to Shenzhen. If Hyatt Gold member often get an upgrade and always get late checkout. Recommend getting the room the includes access to the executive lounge on 25/F for breakfast, cocktails, check out assistance and the like. Rooms are clean, good Internet (wifi usage subject to Great Firewall restrictions, but Hyatt no different in that regard). A bit odd at first as Lobby is 33/F and everything is below. So from room to leave hotel you go up, transit to different elevator, then go to 1/F.

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear Jim B,

    Thank you for staying at Grand Hyatt Shenzhen for business trip and taking the time to leave us such a detailed review.

    We are glad to know that you had a relaxing time at the Grand Club. As you mentioned, the lifts are specially designed to separate in-house guests and dining-only guests in order to better protect the privacy of our in-house guests.

    Thank you for your comments again, and we look forward to welcoming you back soon.

    Warm regards,

    Alex Chiang
    Director of Operations

  • Good stay
    ouichoo
    Singapore, Singapore | Nov 3, 2018 | Trip type: Business

    Grand Hyatt Shenzhen delivers the same good quality hotel standard which is similar to my experience at other Grand Hyatt in Shanghai and Jakarta. This hotel is located in the Luohu district and is next to a mall with retail and F&B offerings. Was very appreciative that the hotel readily extended my request for late check out by 3 pm to accommodate my return flight home in the late evening.

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear ouichoo,

    Thank you for choosing Grand Hyatt Shenzhen and sharing your experience with fellow travellers. We much appreciate your comments that we delivered good quality hotel service and that you liked our convenient location and had a great time exploring nearby sites.

    We hope you have a safe flight back home and look forward to welcoming you back to discover more of Grand Hyatt Shenzhen’s hospitality.

    Yours sincerely,

    Alex Chiang
    Director of Operations

  • Location
    Ann C
    Auckland Central, New Zealand | Oct 30, 2018 | Trip type: Couples

    Almost attached to the shenzen international airport. So close that you can walk with your luggage. The upgraded us to a suite
    Wonderful breakfast
    May be room was unoccupied anyway. Lovely. Spacious, comfortable. The satchel of coffee was nice.
    Bathroom has a shower only, which is disappointing.
    Again as with all other hotels we had stayed. Where is the top sheet?
    When asked about the comments to the general manager, was told to do online
    I still prefer the general manager holding my sheet of paper and reading it

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear Ann C,

    Thank you for sharing your experience with other fellows. We gather that you were staying at the Shenzhen Airport hotel. If you get the chance, you are more than welcome to visit Grand Hyatt Shenzhen in Luohu District.


    Warm regards,
    Alex Chiang
    Director of Operations

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Hyatt Hotel Shenzhen

    • The Grand Hyatt Shenzhen (Junyue Jiudian) grants guests easy access to the Metro Grand Theater Station, Shenzhen Baoan International Airport and Hong Kong International Airport.

      This Shenzhen hotel offers guests 53 suites and serviced apartments of state-of-the-art design.

      Diners staying in can enjoy Western classics, Asian cuisine, homemade chocolate, light snacks and evening cocktails at the on-site restaurants and cafes.

      Those looking to keep those waistlines in check can visit the fitness room or the outdoor swimming pool with pool deck and poolside bar, or wind down in the sauna.

    • Grand Hyatt Shenzhen Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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