Hyatt Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Kingkey 100, Diwang Mansion, East Gate Street, Luohu Commerical City show on map

Show Prices
you save
Last booking: 18 hours ago

Ranked #16 Hotel in Shenzhen

Rated by 579 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Beautiful views and beautiful rooms"Jul 9, 2018
  • "Great experience"Jul 1, 2018
  • "business long term stay. Club staff and facitlities are amazing."Jul 1, 2018

Main Features

  • Internet

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Pool

  • Gym/Fitness Center


Highlights of Hyatt Hotel Shenzhen

Spend your holiday like a King with the world’s best amenities

Excellent view, it’s completely astounding
The Italian restaurant is very splendid with delicious mouthwatering cuisines
Fluent, helpful English speaking staff

Organize your tour intelligently - get consultation from Shenzhen tourist consultation center located 0.3km (4min walk) from the hotel

The hotel is located near the west lake

Free WiFi and Free Parking


7 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

Sale Ends soon!

But Don't Wait:
BOOK NOW AND GET
3 FREE GIFTS!


No booking fees. Best price guaranteed Availability at Hyatt Hotel Shenzhen


Room type # of guests in room  
Club Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

2 Twin Beds

Sleeps 3 guests (up to 2 children)


We Shop Best Price for You

We always have the best discounts and offers on Hyatt Hotel Shenzhen

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 579 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


38.2 km (23.7 miles) drive (38 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hyatt Hotel Shenzhen

    • The hotel is located near the west lake
  • No.1881 Baoan South Road, Luohu District, Shenzhen, China
      • Kingkey 100
      • Shenzhen Railway Station
      • Grand Theater
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Luohu Commerical City

Hyatt Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Designated Smoking Areas
    • Number of restaurants - 8
    • Number of meeting rooms - 19
    • Number of floors - 38
    • Total number of rooms - 471
    • Number of buildings/towers - 1
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Business Center
    • Conference Center
    • Conference space size (meters) - 2769
    • Conference space size (feet) - 29805
    • Meeting Room
    • Wedding Services
    • Fitness Facilities
    • Spa
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Cable TV Service
    • LED TV
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥216.00 ($33.79) per person (approximately)
      • ¥550.00 ($86.04) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Hyatt Hotel Shenzhen

  • Beautiful views and beautiful rooms
    jimdeansmith
    san jose, ca | Jul 9, 2018 | Trip type: Friends getaway

    My wife and I recently spent a couple nights here while on vacation. We had spent some time in a couple of other hotels on the mainland, and really wanted something that was a little special. This Grand Hyatt came through. You check in on the 33rd floor, which has some spectacular views. The crew at the desk were awesome, and after I struggled to use my crappy Cantonese, the receptionist spoke to me in English, which was a heck of a lot easier. A couple of other aspects of this hotel that I really enjoyed, it has a nice clean gym that helped me compensate for all the good food and drink I had while on vacation. Speaking of drink, one night a friend and I went up to the bar on the 38th floor and drank some Jack Daniels. Great view, friendly crowd and staff. One other thing, the rooms were beautiful, with high ceilings and lots of marble and stone. Overall a great place, we will come back.

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear jimdeansmith,

    Thank you for staying at Grand Hyatt Shenzhen. We are proud to learn that our hotel left you with a very “special” impression and made you and your wife a great time during your vacation.

    We are glad that our professional front desk associates were very helpful, and I will be sure to share your compliments with them. Also, we are glad that you and your friends had a great time at the Penthouse and enjoyed the stunning view.

    All your kind words about our service, gym, food & drink and guestroom are highly appreciated. It was our pleasure to have you here and we can’t wait to have you stay with us again soon.

    Best regards,
    Alex Chiang
    Director of Operations

  • Great experience
    Anonymous451
    London, United Kingdom | Jul 1, 2018 | Trip type: Couples

    My boyfriend and I stayed for 1 night whilst on a weekend away in Shenzhen, we currently live in Hong Kong. Overall I would recommend this hotel and we had a great experience.
    Pros
    Staff -were really welcoming and friendly, English was good, called us taxis, wrote the addresses we needed in Mandarin for us
    Room - we got given an amazing room in the highest floor, they said they upgraded us so our room was huge with an amazing view, tv with movies, rain shower etc. Design of the rooms is really sleek and modern
    Location - convenient for shopping at LuWo commercial centre (15 minute drive from centre/HK border and right next to another high end mall. Easy to have dinner at the restaurants in the area
    Food - we ate and drank at the hotel including the penthouse bar which has a great view. Service is good and they try very hard to accommodate. Breakfast was great, our room didn’t include breakfast but the staff let us order from the a la care menu in the show kitchen (where the breakfast buffet is served as well) and gave us extra bread and juice which was really nice. Massive portions for breakfast too

    Cons
    Pool - pool is ok, it’s not massive and not many loungers so if you want to sun bathe all day it’s not ideal. We didn’t end up having much time for it so wasn’t an issue for us. Also because the hotel is in the city and attached to a shopping centre you’re in the middle of lots of buildings so it’s not got a great view, that much privacy and doesn’t catch the sun all day. Some of the loungers look out onto a main road so not ideal. Also they make you wear swimming caps in the pool...
    Spa - not great. Small whirlpool which wasn’t working in the male spa (my boyf told me) and the steam room was SO unbelievably hot I couldn’t sit in it

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear Anonymous 451,

    Thank you for staying at Grand Hyatt Shenzhen and taking the time to share your recent stay experience with us.

    We are glad to learn that you and your boyfriend enjoyed the upgraded room and liked the design and facilities of the guestroom and bathroom very much.

    We are also glad that you had wonderful dining experiences with us, including breakfast and at The Penthouse bar at night.

    At the same time, your feedback about the swimming pool and steam room are very important to us. I will review your feedback in detail with Shui Xiang’s manager and will take action to make improvements.

    Overall, we are very proud to have made your stay a pleasant one and we look forward to welcoming you back soon.


    Best regards,
    Alex Chiang
    Director of Operations

  • business long term stay. Club staff and facitlities are amazing.
    pb0sc0
    Jul 1, 2018 | Trip type: Business

    business long term stay. Club staff and facitlities are amazing. F & B is very good. Hotel rooms are superior to almost all others. The staff is professional in every interaction I have had there. Highly recommend this hotel if the location works for you.

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear pb0sc0,

    Thank you for being our long-term guest and leaving Grand Hyatt Shenzhen a full-score review.

    Your kind words about the hotel’s facilities and services are much appreciated and I will definitely share your compliments with our associates at the Grand Club.

    Thanks also for passing along a recommendation to other business travelers. We look forward to welcoming you back to discover more of Grand Hyatt Shenzhen’s hospitality and surprises.

    Best regards,
    Alex Chiang
    Director of Operations

  • One of the best Grand Hyatt Properties
    yikuoj
    Bellevue, United States | Jul 1, 2018 | Trip type: Business

    I've stayed at quite a few Grand Hyatt properties, and this is one of the properties that, in my experience, truly value my Globalist status!

    I was upgraded up suite (as it was available when I check-in). The staff at Grand Club not only address me by name but also makes me feel that they are sincerely cared about me.

    The hotel and room are in great condition, too.

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear yikuoj,

    Thank you for staying at Grand Hyatt Shenzhen and leaving us a full-score review. It is a great honor for us to be one of the best Grand Hyatt properties you have ever experienced, especially as you are a World of Hyatt globalist.

    We are glad that our service exceeded your expectations and I will definitely share your compliments with our associates at the Grand Club.

    Your kind words about our guestrooms are appreciated and it was our pleasure to have you here. We are looking forward to having you with us the next time you are in Shenzhen.

    Sincerely yours,
    Alex Chiang
    Director of Operations

  • A solid hotel in SZ
    puzhoutufts
    Boston, Massachusetts | Jun 30, 2018 | Trip type: Business

    Recently made a decision to try more hotels other than Marriott brands like JW SZ, Ritz SZ and etc. after getting bored and, sometimes, disappointed. Glad I stayed at this property.

    Pros
    1. Well-trained staff. The front desk assigned a corner room to me as a Discoverist (Very much appreciated!). The house keeper found the right time to clean my room twice a day. With that being said, I pretty much spent all my time in my room and only left for a few short hours to the gym, pool and the connecting mall. Impressive!

    2. Lounge/Room decoration. The design is so much better than marriott brands. Be sure to explore the interesting books on the lounge shelves

    3. I love the lounge ceiling height!

    4. Nice gym! It has almost everything. Benches, pulleys, free weights, a yoga studio, a smith, cardios (of course). It even seems to have a small golf area.

    5. Room is..Grand..in Grand Hyatt.

    6. Connected to a huge mall with luxury brandsm everyday restaurant, and a high-end grocery store where items are the same or more expensive than Wegman/Whole foods in the US.

    Cons
    1. Transportation. It's not the hotel's fault but it seems the major construction (subway?) in Luohu area, where the hotel locates, made my ride a bit jammy.
    2. Club food selection is slightly limited.
    3. Gym - I would i could do deadlift and leg curl.
    4. Youtube and Gmail seem to work now and then - definitely not always. A HUGE BUMMER. This might be a deal breaker for some people, maybe me in the future. Please fix this so I can encourage my colleagues to stay.

    Neutral
    1. Club level guests can have breakfast in the lounge only. I know, Marriott hotels (no, Ritz excluded) in China usually allow gold/plat to have breakfast in the restaurant. I am ok with the policy. However it depends on your need.

    Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear puzhoutufts,

    Thank you for choosing Grand Hyatt Shenzhen and taking the time to leave us such a detailed review. We are honored to host your stay with us.

    Your kind words about our thoughtful services, spacious guestrooms, well-equipped sports center and convenient location are much appreciated and we are glad to know that you enjoyed a relaxing time at the Grand Club.

    At the same time, we value your feedback very much. I will share your comments about the selection of food at Grand Club with the hotel’s executive chef so it can be improved. As for the Internet, all VPNs have been banned in China since 2018 according to policy, so websites like YouTube and Gmail are not accessible. We appreciate your understanding.

    Thank you again for your kind words and recommendation. We look forward to welcoming you back in the near future.


    Kind regards,
    Alex Chiang
    Director of Operations

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Hyatt Hotel Shenzhen

    • The Grand Hyatt Shenzhen (Junyue Jiudian) grants guests easy access to the Metro Grand Theater Station, Shenzhen Baoan International Airport and Hong Kong International Airport.

      This Shenzhen hotel offers guests 53 suites and serviced apartments of state-of-the-art design.

      Diners staying in can enjoy Western classics, Asian cuisine, homemade chocolate, light snacks and evening cocktails at the on-site restaurants and cafes.

      Those looking to keep those waistlines in check can visit the fitness room or the outdoor swimming pool with pool deck and poolside bar, or wind down in the sauna.

    • Grand Hyatt Shenzhen Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


People Who Viewed Hyatt Hotel Shenzhen Also Viewed

Loading Price ...
Details Avg rate per night Book
Book Now

Nightly Price per Room:
Taxes & Fees:
Total Charges:
Price Details (per Night per Room)
Week 1
SunMon