Hyatt Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Kingkey 100, Diwang Mansion, East Gate Street, Luohu Commerical City show on map

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Ranked #16 Hotel in Shenzhen

Rated by 579 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "The gold standard"Feb 27, 2019
  • "Always my first choice"Feb 12, 2019
  • "Very good hotel in Shenzhen"Feb 4, 2019

Main Features

  • Internet

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Pool

  • Gym/Fitness Center


Highlights of Hyatt Hotel Shenzhen

Spend your holiday like a King with the world’s best amenities

Excellent view, it’s completely astounding
The Italian restaurant is very splendid with delicious mouthwatering cuisines
Fluent, helpful English speaking staff

Organize your tour intelligently - get consultation from Shenzhen tourist consultation center located 0.3km (4min walk) from the hotel

The hotel is located near the west lake

Free WiFi and Free Parking


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Room type # of guests in room  
Club Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

2 Twin Beds

Sleeps 3 guests (up to 2 children)


We Shop Best Price for You

We always have the best discounts and offers on Hyatt Hotel Shenzhen

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 579 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


38.2 km (23.7 miles) drive (38 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hyatt Hotel Shenzhen

    • The hotel is located near the west lake
  • No.1881 Baoan South Road, Luohu District, Shenzhen, China
      • Kingkey 100
      • Shenzhen Railway Station
      • Grand Theater
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Luohu Commerical City

Hyatt Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Designated Smoking Areas
    • Number of restaurants - 8
    • Number of meeting rooms - 19
    • Number of floors - 38
    • Total number of rooms - 471
    • Number of buildings/towers - 1
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Business Center
    • Conference Center
    • Conference space size (meters) - 2769
    • Conference space size (feet) - 29805
    • Meeting Room
    • Wedding Services
    • Fitness Facilities
    • Spa
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Cable TV Service
    • LED TV
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥216.00 ($33.79) per person (approximately)
      • ¥550.00 ($86.04) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Hyatt Hotel Shenzhen

  • The gold standard
    Freedom26975260504
    Feb 27, 2019 | Trip type: Business

    Beds are comfy but a bit hot. No air circulation in the gym. Service is outstanding. Showers and bathroom is luxurious. Night life around hotel is non-existent. MixC mall adjoining has a lot of good restaurants including Din Thai Fung. Breakfast Buffet is great. I wish it was closer to Futian.

    GrandHyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear Freedom26975260504,

    Thank you for staying at Grand Hyatt Shenzhen and leaving us a full-score review.

    We are glad to know that you enjoyed the breakfast and the facilities in the guestroom. At the same time, the guest is able to adjust the air conditioner temperature through the control panel on the wall. If a guest still feels that the room temperature is too high, we are more than happy to deliver a thermantidote to the room. As for the gym, it will control the in-room temperature between 22-23 degrees. Regarding your feedback, I will share it with the Spa Director for improvement.

    All in all, it was a pleasure to have you here and we look forward to hosting you again soon.

    Warm regards,
    Alex Chiang
    Director of Operations

  • Always my first choice
    intervisa
    Singapore, Singapore | Feb 12, 2019 | Trip type: Solo travel

    Have stayed here countless times. Almost every month as I’m here on biz trip. Easily accessible to many amenities nearby. Big shopping centre with cinema and supermarket just a stone throw away. Cafes and well known restaurants nearby too. Rooms and beds are comfortable and clean, staffs are courteous and friendly too

    GrandHyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear intervisa,

    Thank you for once again staying at Grand Hyatt Shenzhen during your business trip. Your kind words and compliments are highly appreciated, and we are very honored to be your first choice in Shenzhen.

    We look forward to having you with us again next time.

    Kind regards,
    Alex Chiang
    Director of Operations

  • Very good hotel in Shenzhen
    Andrea Z
    Feb 4, 2019 | Trip type: Business

    Very good and confortable hotel with all the services that are necessary for a business trip, including the wellness and fitness center for relaxing at the end of the working day.The rooms are big and with all the necessary staff

    GrandHyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear Andrea Z,

    Thank you for staying at Grand Hyatt Shenzhen for your business trip and leaving us such a high appraisal. We are glad to learn that you had a comfortable stay and satisfied with all facilities you experienced. Please let us know if anything we can do to win your “full-score” in the future.

    We look forward to having you with us next time you are in Shenzhen.

    Best regards,
    Alex Chiang
    Director of Operations

  • Sizable Club Room
    MyBeanie
    Singapore | Feb 4, 2019 | Trip type: Business

    The room is huge if you book a club room. Layout is a bit unique, with the bathroom set right in the middle of the room. Good amenities in the room, wifi is connect was good. Hotel is linked to the mall with a good selection of restaurants

    GrandHyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear MyBeanie,

    Thank you for choosing Grand Hyatt Shenzhen. Your kind words about our convenient location and unique design are much appreciated. Hope you had a relaxing time at the Grand Club.

    If you like Hyatt, you may join the World of Hyatt program to be one of our members, as well as enjoy the special membership discount for room booking and collect the each spend in Hyatt to get room upgrade even complimentary stays. We are always delighted to welcome you and look forward to having you back soon.

    Warm regards,
    Alex Chiang
    Director of Operations

  • One of the best
    vin_traveller
    San Francisco | Jan 30, 2019 | Trip type: Business

    One of the best hotels I have stayed at. Great food, clean rooms and expansive views of growing Shenzhen city. Hotel staff are courteous and very attentive to customer needs. The restaurants at the ground level offers some good vegetarian options too. The fitness center is really good too with state of the art equipment. Lot of international customers. Would stay here again if I visit Shenzhen!

    GrandHyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

    Dear vin_traveller,

    Thank you for choosing Grand Hyatt Shenzhen and sharing your experience with other travellers. We are happy to learn that us is “one of the best hotels you have stayed at”, and I will be sure to share your compliments with our colleagues. At the same time, we are more than happy to take care of vegetarians in the hotel.

    If you like Hyatt, you may want to join the World of Hyatt program to be one of our members. We always welcome you, and look forward to welcoming you back in Shenzhen soon.

    Warm regards,
    Alex Chiang
    Director of Operations

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Hyatt Hotel Shenzhen

    • The Grand Hyatt Shenzhen (Junyue Jiudian) grants guests easy access to the Metro Grand Theater Station, Shenzhen Baoan International Airport and Hong Kong International Airport.

      This Shenzhen hotel offers guests 53 suites and serviced apartments of state-of-the-art design.

      Diners staying in can enjoy Western classics, Asian cuisine, homemade chocolate, light snacks and evening cocktails at the on-site restaurants and cafes.

      Those looking to keep those waistlines in check can visit the fitness room or the outdoor swimming pool with pool deck and poolside bar, or wind down in the sauna.

    • Grand Hyatt Shenzhen Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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