Grand Mercure Hotel Oriental Ginza Shenzhen
(4/5 by China National Tourism Administration)

Nearby: Chinese Folk Culture Village, Shenzhen Convention and Exhibition Centre show on map

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Last booking: 5 hours ago

Ranked #9 Hotel in Shenzhen

Rated by 1,051 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Average experience and ok location"Sep 10, 2018
  • "Very good Business class hotel"Sep 8, 2018
  • "Never fails"Sep 7, 2018

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


Highlights of Grand Mercure Hotel Oriental Ginza Shenzhen

Get fresh sea air - Relax your body and soul

The Chinese Restaurant feature Cantonese cuisine
Perfect spot for Business Travelers

It takes 15 minutes by car to Futian Port and Shenzhen Convention

10-minute drive to Hongshulin Nature Reserve
10 minutes away from Major Corporates like IBM, Ericsson, Nokia

Located on the lobby floor, the coffee shop serve buffet and an extensive selection of international dishes


6 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

Sale Ends soon!

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Room type # of guests in room  
Deluxe Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Twin Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Deluxe Room

2 King Beds

Sleeps 4 guests (up to 2 children)

Suite (Bay View)

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Twin Room

2 Single Beds

Sleeps 2 guests (up to 1 child)


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We always have the best discounts and offers on Grand Mercure Hotel Oriental Ginza Shenzhen

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Over 1,051 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.6 km (18.3 miles) drive (31 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Grand Mercure Hotel Oriental Ginza Shenzhen

    • It takes 15 minutes by car to Futian Port and Shenzhen Convention
  • Shennan Boulevard West, Futian District, Shenzhen, China
      • Zhuzilin
      • Chinese Folk Culture Village

Grand Mercure Hotel Oriental Ginza Shenzhen


What's In the Hotel

    • Free WiFi
    • Parking (Limited Spaces)
    • Safe-deposit Box
    • Shopping on Site
    • show more
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Number of restaurants - 7
    • Number of floors - 25
    • Total number of rooms - 481
    • Number of buildings/towers - 1
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Sauna
    • Spa
    • Hair Salon
    • Breakfast (Surcharge)
    • Coffee Shop
    • show more
    • Barbecue Grill
    • French
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Iron in Room
    • Separate Bathtub and Shower
    • Climate Control
    • Satellite TV Service
    • Coffee/Tea Maker
    • Room Service
    • In-Room Massage Service
    • show more
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • Between ¥100.00 to ¥160.00 ($15.64 to $25.03) per person (approximately)
      • ¥400.00 ($62.58) per vehicle (one way)
      • ¥288.00 ($45.05) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Grand Mercure Hotel Oriental Ginza Shenzhen

  • Average experience and ok location
    Aryansooren
    Derby, United Kingdom | Sep 10, 2018 | Trip type: Business

    Generally not the best of mercure. Rooms are average but generally clean.

    Location is ok for transfers to HK airport or shenzhen airport. Nearby food options 10min walk.

    Upper floor rooms are recommended. The front road can get really busy.

    GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

    Dear Value Guest, Thanks for staying with GRAND MERCURE SHEN ZHEN and advise your comments, we will keep following up on the comments which you mentioned and will training our staff more detailed. Hope to serve you in the near future. Grand Mercure Shenzhen Oriental Ginza

  • Very good Business class hotel
    Tomas N
    Sep 8, 2018 | Trip type: Business

    Very good service. Rooms were clean and cleanliness was maintained every day, that's really good. The staff was very helpful.
    The food was awesome: many choices in breakfast, see food in dinner :) Near this hotel is subway entrance.

    GrandMercureGM, Guest Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

    We are appreciate that for your comments regarding your stay at the Grand Mercure Shenzhen Oriental Ginza.

    It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

    Thanks again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    Grand Mercure Shenzhen Oriental Ginza

    GRO Olivia

  • Never fails
    aquacic
    Sep 7, 2018 | Trip type: Solo travel

    Third time here. Good service. The bed is the most comfortable bed Ive laid on. Always a good sleep is had at this hotel. Many choices on the breakfast buffet table. Thumbs up from me again. Convenient as its situated near the station.

    GrandMercureGM, Guest Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

    Honorable Guest: Thank you very much for choosing to stay at Grand Mercure Shenzhen Oriental Ginza Hotel. Thank you very much for sharing your experience with us. We will share your comments with our colleagues. We will also continue to play our geographical advantages and provide good experience for our guests with our dedicated service. It is in line with the hotel's five star standard. Grand Mercure Shenzhen Oriental Ginza Hotel.

  • Never fails
    aquacic
    Sep 7, 2018 | Trip type: Solo travel

    Third time here. Good service. The bed is the most comfortable bed Ive laid on. Always a good sleep is had at this hotel. Many choices on the breakfast buffet table. Thumbs up from me again. Convenient as its situated near the station.

  • 有点老的家具, 方便的地点,但是服务有待改善
    Worldtravel-Derek
    Shanghai, China | Sep 1, 2018 | Trip type: Business

    给白金卡升等到套房,很感激。但是家具实在有点老,沙发都有点变形。房间很大电视很小。但是服务亲切是值得嘉奖的。
    退房的时候就看到这个不足的地方, 没有一条让大家排队的地方,每个人自己排自己的,运气好前面的很快, 运气不好,排很久。我排队排了15份种才开始办理退房。 柜台小小一个排队就让我两天的好印象没了。
    早餐菜色 so so...同时在炒面里面找到一根好长的头发, 请经理过来, 他仅仅抱歉一下,把头发拿走。。。。我也是无语了! Found a long hair in the fried noodle, manager just came and say sorry! This really make me feel bad about this hotel.
    It is not worth for what I paid!

    GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

    您好!感谢您选择深圳东方银座雅高美爵酒店并分享您的入住体验。 在美爵,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要,关于您提到的用餐方面的问题,我们会联系西餐厅经理,仔细回顾当时您所反馈的相关问题,同时我们也会加强前台工作人员的相关培训,若您有任何其他建议,请随时与我们联系:gro@grandmercureshenzhen.com,期待您再次光临!深圳东方银座雅高美爵酒店 谨启

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Grand Mercure Hotel Oriental Ginza Shenzhen

    • Grand Mercure Oriental Ginza is located in the Futian business district, next to Zhuzlin metro station and only 20 minutes from the airport. The hotel features 481 rooms with a choice of bay or mountain views, 3 restaurants, 4 bars, a nightclub, fitnesscentre, sauna and indoor heated swimming pool. The port of Huanggang and the Shenzhen Convention and Exhibition Centre are only 15 minutes away. Conference and meeting facilites are also available for up to 350 delegates.

    • Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
    • Grand Accor Oriental Ginza Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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