Grand Mercure Hotel Oriental Ginza Shenzhen
(4/5 by China National Tourism Administration)

Nearby: Chinese Folk Culture Village, Shenzhen Convention and Exhibition Centre show on map

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Ranked #9 Hotel in Shenzhen

Rated by 1,051 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "October stays"Dec 4, 2018
  • "Grand Mercure Shenzhen Oriental Ginza"Nov 23, 2018
  • "Very nice hotel but not for staffs"Nov 4, 2018

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


Highlights of Grand Mercure Hotel Oriental Ginza Shenzhen

Get fresh sea air - Relax your body and soul

The Chinese Restaurant feature Cantonese cuisine
Perfect spot for Business Travelers

It takes 15 minutes by car to Futian Port and Shenzhen Convention

10-minute drive to Hongshulin Nature Reserve
10 minutes away from Major Corporates like IBM, Ericsson, Nokia

Located on the lobby floor, the coffee shop serve buffet and an extensive selection of international dishes


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Room type # of guests in room  
Deluxe Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Twin Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Deluxe Room

2 King Beds

Sleeps 4 guests (up to 2 children)

Suite (Bay View)

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Twin Room

2 Single Beds

Sleeps 2 guests (up to 1 child)


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Over 1,051 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.6 km (18.3 miles) drive (31 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Grand Mercure Hotel Oriental Ginza Shenzhen

    • It takes 15 minutes by car to Futian Port and Shenzhen Convention
  • Shennan Boulevard West, Futian District, Shenzhen, China
      • Zhuzilin
      • Chinese Folk Culture Village

Grand Mercure Hotel Oriental Ginza Shenzhen


What's In the Hotel

    • Free WiFi
    • Parking (Limited Spaces)
    • Safe-deposit Box
    • Shopping on Site
    • show more
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Number of restaurants - 7
    • Number of floors - 25
    • Total number of rooms - 481
    • Number of buildings/towers - 1
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Sauna
    • Spa
    • Hair Salon
    • Breakfast (Surcharge)
    • Coffee Shop
    • show more
    • Barbecue Grill
    • French
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Iron in Room
    • Separate Bathtub and Shower
    • Climate Control
    • Satellite TV Service
    • Coffee/Tea Maker
    • Room Service
    • In-Room Massage Service
    • show more
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • Between ¥100.00 to ¥160.00 ($15.64 to $25.03) per person (approximately)
      • ¥400.00 ($62.58) per vehicle (one way)
      • ¥288.00 ($45.05) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Grand Mercure Hotel Oriental Ginza Shenzhen

  • October stays
    Dragon402
    Darwin, Australia | Dec 4, 2018 | Trip type: Business

    over a period of three weeks had three separate stays at Hotel.
    Hotel is a little dated, but rooms clean and tidy.
    Was very impressed with the concierges, especially Mr Cheng Peng (sp) was very helpful and a credit to the Hotel

    Access to Metro was great, approximately a 5 to 10 minute walk under road.
    Hotel is about 25 minutes from the Airport.
    Breakfast was ok.
    Nightly drinks and nibbles for Accor members was very good. Made to feel welcomed by staff.

  • Grand Mercure Shenzhen Oriental Ginza
    ylee001
    Hong Kong, China | Nov 23, 2018 | Trip type: Friends getaway

    check in was reasonably efficient, staff are courteous and willing to help. Ca do with more training. great open-air BBQ dinner at front of hotel, good range of breakfast. Again staff can be better trained to first seat a customer before printing an invoice even if the company policy is to charge first. Nice large room on high floor with great comfy pillows.

  • Very nice hotel but not for staffs
    404hashimotoh
    Tokyo, Japan | Nov 4, 2018 | Trip type: Business

    The hotel location is very nice ! Just 1~2 min by walk after get off "竹子林" station (Exit B2) Subway line 2. Facilities, Amenities, Meal taste everything are excellent ! But several staffs are without skill ! The breakfast time is till to 10:30. Around after 09:00, they never fill up (no replenish) foods and drinks anymore.Several customers faced expty drinks or foods but staffs don't care. Staffs are without smile, when customer asked some ordered food, look they are unhappy. Pretending never picked up even customers things fall on the floor. They are just talking each other but not working well what they should do. Some are without language skill too.Personally problem was "Laundry". I confirmed the complimetary service before I used the Laundry service, they are charging when I checked out. So, what they recorded my confirmation ? I have being stayed the same Mercure hotels at another countries (India and Thailand), not like that ! It is a shame though this hotel equivalent to a five star ! Staffs should be trained more skillful !

    GrandMercureGM, Owner at Grand Mercure Shenzhen Oriental Ginza, responded to this review

    Thank you for taking the time to share about your experience at the Grand Mercure Shenzhen Oriental Ginza. Hope to serve you in the near future.
    Grand Mercure Shenzhen Oriental Ginza

  • Very nice hotel
    TeeChinYong
    Singapore, Singapore | Oct 27, 2018 | Trip type: Friends getaway

    Stayed here over the weekend to visit some of the theme parks in Shenzhen. The taxi ride from the Shekou Cruise Centre costs about RMB55. Hotel is located right in front of the Zhuzilin metro station which is just 2-3 stations away from the Splendid China Folk Culture Village (OCT Station) and Window of the World theme parks. There is also a direct bus to the huge OCT East theme park (M191; RMB7) across the street from the hotel. The rooms are large and clean and the hotel staff very courteous and helpful. For meals around the hotel, there are a few good options on the street to the right of the hotel.

    GrandMercureGM, Guest Relations Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

    Dear guest,We are appreciate that for your comments regarding your stay at the Grand Mercure Shenzhen Oriental Ginza.

    It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

    Thanks again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    Grand Mercure Shenzhen Oriental Ginza.




  • Beware of your room booking record
    Michael_SJ_Tang
    Taipei, Taiwan | Oct 19, 2018 | Trip type: Business

    I reserved a room (20180906~0909) via my android Accorhotels-Hotel booking APP.
    These photos are self explained. My booking record was tampered!

    Till now none of their customer service staffs made any statement about why!!!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Grand Mercure Hotel Oriental Ginza Shenzhen

    • Grand Mercure Oriental Ginza is located in the Futian business district, next to Zhuzlin metro station and only 20 minutes from the airport. The hotel features 481 rooms with a choice of bay or mountain views, 3 restaurants, 4 bars, a nightclub, fitnesscentre, sauna and indoor heated swimming pool. The port of Huanggang and the Shenzhen Convention and Exhibition Centre are only 15 minutes away. Conference and meeting facilites are also available for up to 350 delegates.

    • Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
    • Grand Accor Oriental Ginza Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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