Kempinski Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Nantou Railway Station, Shenzhen West Railway Station show on map

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Last booking: 9 hours ago

Ranked #30 Hotel in Shenzhen

Rated by 918 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "good hotel"Oct 14, 2015
  • "Kampinski hotel"Oct 8, 2015
  • "Luxurious hotel"Sep 15, 2015

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Kempinski Hotel Shenzhen


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room (Grand)

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 2 guests (up to 1 child)


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Over 918 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all four for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
City Guide
  • Transportation
  • Festivals & events
  • Weather, Money & Visas
  • Top 10 things to do
  • Health and Emergency Services
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

City Guide

30 Pages on Fun Things To Do In Shenzhen - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Shenzhen, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


25.7 km (15.9 miles) drive (32 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Kempinski Hotel Shenzhen

  • Haide Third Road, Houhaibin Road, Nanshan District, Shenzhen, China
      • Houhai

Kempinski Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Lobby Television
    • Number of buildings/towers - 1
    • Total number of rooms - 385
    • Number of floors - 25
    • Airport Transportation (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Steam Room
    • Sauna
    • Spa Tub
    • Spa
    • Tennis on Site
    • Hair Salon
    • Game Room
    • Library
    • Bar & Lounge
    • Coffee/Tea In Lobby
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Free Local Calls
    • Balcony
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Hypo-Allergenic Bedding
    • Premium TV Channels
    • Microwave
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥216.20 ($33.82) per person (approximately)
      • ¥750.00 ($117.33) per vehicle (roundtrip)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Kempinski Hotel Shenzhen

  • good hotel
    paulandre1984
    Geneva, Switzerland | Oct 14, 2015

    good 5 star hotel with all round facilities, big roomx and good chinese restaurant though overall nothing too impressive either. i personnally some of the staff could speak better english (common problem though) and the singers at the bar could need replacement...

  • Kampinski hotel
    Anvar K
    Tashkent | Oct 8, 2015 | Trip type: Business

    Perfect hotel. There are many malls near hotel, situated in a good place of the city. Good clothes, not so expensive prices. Shenzhen city good place, I like it. I recommend everyone this hotel. I hope, inshaallah will be in Shenzhen agai.

  • Luxurious hotel
    Moh_Samir
    Cairo, Egypt | Sep 15, 2015 | Trip type: Business

    I stayed in this hotel for 8 nights and it was a marvelous experience.
    The hotel is a luxurious one with very clean lobby, amenities, and room.
    The staff are very helpful and will do their best to solve your problem. The only disadvantage is that some of the staff are not good in English.
    If you will stay 10 nights or more, you must purchase the diamond card for 10,800RMB (this is the price I paid). This card will give you 10 free nights in a deluxe room and one complimentary night in the presidential suite.
    Staying in this extraordinary suite is a different story on its own.
    Room # 1116 has a rear view to the city and the plaza behind the hotel
    This room is infront of the elevators. You will only hear the elevators beep, but this wasn't annoying for me :)
    Finally, the wired internet is extremely fast.

  • Great Experience
    eaYassin
    Giza, Al Jizah, Egypt | Aug 31, 2015 | Trip type: Friends getaway

    Loved everything, the staff are helpful and always smiling. English is an issue but the front desk will always help you. The swimming pool is good, not very big but few people are ever using it. The locker rooms are great with a sauna and a steam room. The Gym is well equipped for a hotel Gym. The rooms are clean and the house keeping is wonderful. The beds are big and comfy. The breakfast is great with a variety of choices even for Muslims like myself. There's a halal beef noodles restaurant just outside the hotel which is marvellous. The hotel is located in a very good part of the city with a metro station just outside the door step (hou hai). Would certainly love to come back next time.

  • Luxury
    Shuriki
    Ashdod, Israel | Jul 30, 2015

    Loved everything. True luxury. Big and comfortable rooms, good breakfast, good location (lots of shopping and dining options in a walking distance plus a metro station), friendly English-speaking stuff.
    On the negative side I can put only the WiFi's unstable speed. I would expect also from the international branded hotel to unblock access to services like Google and Facebook, like other international hotels in SZ do.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Kempinski Hotel Shenzhen

    • The Kempinski Hotel Shenzhen is located in Nanshan District. The hotel has convenient accessibility to the Shenzhen Bay Bridge providing immediate access to Hong Kong. The hotel design was inspired by a well-known poem by Southern Song Dynasty poet Xin Qiji. To be one of the city’s leading luxury hotels, the Kempinski Hotel Shenzhen comprises of 390 super-king comfort bed guestrooms featuring flat screen TV and in-bath television in all suite rooms.

    • Shenzhen Kempinski Hotel
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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