Kempinski Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Nantou Railway Station, Shenzhen West Railway Station show on map

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Ranked #30 Hotel in Shenzhen

Rated by 918 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Amazing"Mar 27, 2019
  • "Vey good hotel Kempinski Shenzhen"Jan 22, 2019
  • "Good quality and location"Dec 26, 2018

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Kempinski Hotel Shenzhen


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room (Grand)

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 2 guests (up to 1 child)


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Over 918 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


25.7 km (15.9 miles) drive (32 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Kempinski Hotel Shenzhen

  • Haide Third Road, Houhaibin Road, Nanshan District, Shenzhen, China
      • Houhai

Kempinski Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Lobby Television
    • Number of buildings/towers - 1
    • Total number of rooms - 385
    • Number of floors - 25
    • Airport Transportation (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Steam Room
    • Sauna
    • Spa Tub
    • Spa
    • Tennis on Site
    • Hair Salon
    • Game Room
    • Library
    • Bar & Lounge
    • Coffee/Tea In Lobby
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Free Local Calls
    • Balcony
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Hypo-Allergenic Bedding
    • Premium TV Channels
    • Microwave
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥216.20 ($33.82) per person (approximately)
      • ¥750.00 ($117.33) per vehicle (roundtrip)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Kempinski Hotel Shenzhen

  • Amazing
    leeannf_13
    Christchurch, New Zealand | Mar 27, 2019 | Trip type: Business

    Everything about this hotel was superb.
    Food was excellent
    Room was comfortable and to a high standard
    Felt safe travelling on my own.
    Good shopping in behind the hotel
    Swimming Pool was outstanding.
    Really enjoyed my time here and will come back to holiday.

    LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review

    Dear Valued Guest,
    Thank you for taking your valuable time to share your positive comment with us. We are so glad to know that you enjoy your stay. We look forward to welcoming you once again!

    Best regards,
    Lynn Xiao

  • Vey good hotel Kempinski Shenzhen
    paulthetourist
    Hong Kong, China | Jan 22, 2019 | Trip type: Business

    The hotel is very conveniently located just minutes walk to metro station and the Shenzhen metro is so well developed you can literally go anywhere of Shenzhen and within you are accessible to any metro lines. The hotel offers very good service, housekeeping and F&B. The breakfast buffet is a must to start the day. I also enjoy very much the surroundings of the hotel. A lot of shops a lot of eateries a lot of space to just take a walk. Will come back to this hotel next time.

    LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review

    Dear Valued Guest,

    Thank you for staying at the Kempinski Hotel Shenzhen during your recent visit to Shenzhen and taking the time to share with us your positive comment. It gives us great pleasure to know that you were pleased with our service and your experience was an enjoyable one. Once again, many thanks for your valued patronage and we look forward to welcoming you once again!

    Best regards,
    Lynn Xiao

  • Good quality and location
    danielbW4141KH
    Granville, Australia | Dec 26, 2018 | Trip type: Business

    Hotel pretty good with nice quality rooms. The location is great as right next to quality shopping complex with lots of good stores and restaurants. Surrounding streets also safe to walk around and try some local restaurants.

    LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review

    Dear Valued Guest,

    Thank you for taking your valuable time to share your positive comment with us. We are so glad to know that our service has won your recognition. We look forward to welcoming you once again!

    Best regards,
    Lynn

  • Very nice visit!
    pine129
    Nashville, TN USA | Dec 23, 2018 | Trip type: Business

    This is my second visit. I liked the hotel last time but the price kept me away until I saw nice room rate this time.
    Check in was slow due to complex paperwork, but staff was great.
    Room was very comfortable and clean.
    I do feel the bathroom was dated, but well maintained.
    WiFi was fast, but as is typical for China many sites are blocked (gmail etc).
    The area is full of stores and restaurants. Lots to do.
    Check out was also slow process.

    LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review

    Dear Valued Guest,

    Thank you for staying with Kempinski Hotel Shenzhen. Naturally, we are most concerned that you were disappointed with the slow check-in and check-out process for which we would like to convey our most sincere apologies. Please rest assure that your kind comments shall be appropriate addressed and related training shall be conducted wherever needed, so we may have the opportunity to provide you with the standard of service that hopefully, then, exceeds your expectations during your next visit.

  • Very pleasent hotel
    D7941
    Nov 7, 2018 | Trip type: Business

    Great location, great rooms and friendly staff. The underground has a station right at the hotel entrence, so no problem going around
    Breakfast is a bit over priced.
    The jim was great- used it daily, but do not expect any guide
    All in all, enjoyed my stay. Will be back!

    LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review

    Dear Valued Guest,

    Thank you for taking your valuable time to share your comments with us. We are so glad to know that you enjoy your stat. We look forward to welcoming you soon!

    Best regards,
    Lynn Xiao

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Kempinski Hotel Shenzhen

    • The Kempinski Hotel Shenzhen is located in Nanshan District. The hotel has convenient accessibility to the Shenzhen Bay Bridge providing immediate access to Hong Kong. The hotel design was inspired by a well-known poem by Southern Song Dynasty poet Xin Qiji. To be one of the city’s leading luxury hotels, the Kempinski Hotel Shenzhen comprises of 390 super-king comfort bed guestrooms featuring flat screen TV and in-bath television in all suite rooms.

    • Shenzhen Kempinski Hotel
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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