Kempinski Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Nantou Railway Station, Shenzhen West Railway Station show on map

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Last booking: 31 hours ago

Ranked #30 Hotel in Shenzhen

Rated by 918 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Gone downhill"May 17, 2018
  • "Excellent hotel in good location"May 10, 2018
  • "Excellent hotel in good location"May 10, 2018

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Kempinski Hotel Shenzhen


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room (Grand)

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 2 guests (up to 1 child)


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Over 918 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


25.7 km (15.9 miles) drive (32 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Kempinski Hotel Shenzhen

  • Haide Third Road, Houhaibin Road, Nanshan District, Shenzhen, China
      • Houhai

Kempinski Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Lobby Television
    • Number of buildings/towers - 1
    • Total number of rooms - 385
    • Number of floors - 25
    • Airport Transportation (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Steam Room
    • Sauna
    • Spa Tub
    • Spa
    • Tennis on Site
    • Hair Salon
    • Game Room
    • Library
    • Bar & Lounge
    • Coffee/Tea In Lobby
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Free Local Calls
    • Balcony
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Hypo-Allergenic Bedding
    • Premium TV Channels
    • Microwave
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥216.20 ($33.82) per person (approximately)
      • ¥750.00 ($117.33) per vehicle (roundtrip)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Kempinski Hotel Shenzhen

  • Gone downhill
    Anderz123
    May 17, 2018 | Trip type: Solo travel

    This used to be a really nice hotel. However the rooms are now looking tired and despite being a non smoking hotel the rooms and corridors smell of smoke. I requested to be moved but the new room wasn’t much better. Not a bad location and price. Handy for the Shekou ferry to Hong Kong.

  • Excellent hotel in good location
    Shlolvy
    Ashdod, Israel | May 10, 2018 | Trip type: Business

    I stayed at the hotel for 5 nights.
    The reception was pleasant and so the room service.
    The room is spacious and includes all necessary facilities.
    The hotel and the room are very clean.
    There are lots of shopping centers and restaurants around the hotel.
    The WIFI was pretty weak.
    It's hard to get a taxi in the morning despite the good will of the doorman.
    All in all an excellent hotel and I would be happy to visit it again.

  • Excellent hotel in good location
    Shlolvy
    Ashdod, Israel | May 10, 2018 | Trip type: Business

    I stayed at the hotel for 5 nights.
    The reception was pleasant and so the room service.
    The room is spacious and includes all necessary facilities.
    The hotel and the room are very clean.
    There are lots of shopping centers and restaurants around the hotel.
    The WIFI was pretty weak.
    It's hard to get a taxi in the morning despite the good will of the doorman.
    All in all an excellent hotel and I would be happy to visit it again.

    Catherine L, Manager at Kempinski Hotel Shenzhen, responded to this review

    Many thanks for your valued patronage and we look forward to welcoming you once again to the Kempinski Hotel Shenzhen. With many thanks and best personal regards

  • Nice hotel, good business location
    John W
    LaGrangeville, New York | Apr 27, 2018 | Trip type: Business

    Clean comfortable rooms, a friendly and helpful staff, and a good overall experience. I didn't use any of the onsite amenities so I can't rate those, but I would stay here again on future business travel.

  • Nice hotel, good business location
    John W
    LaGrangeville, New York | Apr 27, 2018 | Trip type: Business

    Clean comfortable rooms, a friendly and helpful staff, and a good overall experience. I didn't use any of the onsite amenities so I can't rate those, but I would stay here again on future business travel.

    LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review

    Dear valued guest,

    It was indeed our pleasure to have you stay with us during your recent visit to Shenzhen and we thank you for choosing the Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city.

    Many thanks for your valued patronage and we look forward to welcoming you once again.

    Best regards,
    Lynn Xiao

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Kempinski Hotel Shenzhen

    • The Kempinski Hotel Shenzhen is located in Nanshan District. The hotel has convenient accessibility to the Shenzhen Bay Bridge providing immediate access to Hong Kong. The hotel design was inspired by a well-known poem by Southern Song Dynasty poet Xin Qiji. To be one of the city’s leading luxury hotels, the Kempinski Hotel Shenzhen comprises of 390 super-king comfort bed guestrooms featuring flat screen TV and in-bath television in all suite rooms.

    • Shenzhen Kempinski Hotel
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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