Ritz-Carlton Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: OCT Loft Creative Culture Park, COCO Park show on map

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Ranked #14 Hotel in Shenzhen

Rated by 553 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Feels like being at home"Nov 5, 2018
  • "Amazing service!"Nov 3, 2018
  • "RC created a memorable staycation for my family"Nov 1, 2018

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

No booking fees. Best price guaranteed Availability at Ritz-Carlton Hotel Shenzhen

Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Premier Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Junior Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Executive Suite

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

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Over 553 travellers chose this hotel at Nehow.com since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

33.3 km (20.7 miles) drive (34 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ritz-Carlton Hotel Shenzhen

  • No.116 Fuhua San Road, Futian District, Shenzhen, China
      • Exhibition Center
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Shenzhen Saige Plaza
      • COCO Park

Ritz-Carlton Hotel Shenzhen

What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Number of restaurants - 6
    • Number of buildings/towers - 1
    • Total number of rooms - 280
    • Number of floors - 28
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Train Station Pickup (Surcharge)
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (feet) - 16243
    • Conference Center
    • Conference space size (meters) - 1462
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Free Pool Cabanas
    • 24-Hour Fitness Facilities
    • show more
    • Number of spa tubs - 2
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Nightclub
    • Number of coffee shops/cafes - 3
    • Coffee/Tea In Lobby
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • show more
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • Down Comforter
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Dial-Up Internet (Surcharge)
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Premium Bedding
    • show more
    • Pillow Menu
    • DVD Player in the Room
    • iPod Docking Station
    • Satellite TV Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥216.00 ($33.79) per person (approximately)
      • ¥500.00 ($78.22) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Ritz-Carlton Hotel Shenzhen

  • Feels like being at home
    Nov 5, 2018 | Trip type: Business

    It's my third stay here and the service is excellent as always. Although Ritz Carlton Shenzhen is not located in the tallest or the latest building in Shenzhen, the room is well prepared and maintained to make me feel at home. Relaxing smells are all around, and all staffs treat me like a family member. The subway station is very near and Futian high speed rail station is 5 mins away by car. Therefore, going to places in Shenzhen or Hong Kong is pretty simple. Breakfast is good, and I can find more dishes I like compared to other hotels.

    I want to thank Jack Lien who gives me consistent assistance since my first stay. He spent his time off from work to helped me check-in of this stay. Thanks Irene Xu from Flavorz, who presents hospitality and is very thoughtful. She provided a list of delicious restaurants, moreover, she confirmed these stores accept VISA/MASTER cards which is not a popular payment method here. I also met two staffs during this stay. Thanks for Iris Du's warm welcome that she took the initiative in sending me a card and flowers, and Caelyn Jiang's friendly guidance on dining. Thanks for Jojo Zhou that she did a reservation at a short notice as well.

    This is a place that I want to keep staying.

  • Amazing service!
    Tuf S
    United Kingdom | Nov 3, 2018 | Trip type: Business

    I just spent 4 nights at the Ritz on a business trip. Hotel is nice with spacious rooms like you only find in Asia. Overall comfortable layout with most details thought through! However, it is the service I would command for this hotel. They try to personalise it at every level to cater for the specific needs of every visitor. For instance, the front desk was very helpful in finding me a room that fits my own requirements (I am demanding), the concierge very helpful in sorting all my transportation needs. Special recognition to Mr Lau, the head of the Housekeeping, who took care of me as I was ill from a flu. He found me sick in the elevator (offered his service without any request from side) and arranged a Chinese peer soup as well as some special tea to my room.

  • RC created a memorable staycation for my family
    Nov 1, 2018 | Trip type: Family

    A nice hotel as expected. My first try with RC and the team tried their best to make our stay comfortable and memorable by offering a very nice view room. My appreciation to Chloe for her caring services with a little surprises for us.

    Convenient and close to malls. Good for staycation.

  • Fabulous Experience
    Leony W
    Hong Kong, China | Oct 29, 2018 | Trip type: Family

    This is a excellent experience for staying in The Ritz-Carlton Shenzhen, especially the trainee from Shantung. Iris is so nice, helpful and her smiling face is unforgettable. We do really hope she will has a great success and also a happy life.
    We also would like to say thank you to the trainee, from Changsha working on the Club Lounge. We appreciated she explained any questions regarding the show of “深圳福田燈光秀” We asked.
    The third lady is Irene, serving us on October 29 in the Club Lounge, her passion made us felt respected.
    To these three sweet girls with a great thank.
    And, of course, the SPA team shall be praised as well, enjoyable time with May for my fabulous massage session.
    Thank you for you all from heart.

  • A Super Star Hotel
    Hong Kong, China | Oct 29, 2018 | Trip type: Couples

    I stayed one night with my husband during my birthday. We are greeted with great enthusiasm from Sabrina in guest relation. Service is fabulous and excellent. Warmest greetings anytime anywhere in guest relation, reception, coffee shop. Special thanks to house keeping staff for decoration.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Ritz-Carlton Hotel Shenzhen

    • The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport.

      This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4, 801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city.

      Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen.

      Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.

    • The Ritz-Carlton, Shenzhen Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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