Ritz-Carlton Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: OCT Loft Creative Culture Park, COCO Park show on map

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Ranked #14 Hotel in Shenzhen

Rated by 553 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "A trip to Shenzhen"May 15, 2018
  • "Excellently services, feel treated like a friend and family."May 3, 2018
  • "Excellently services, feel treated like a friend and family."May 3, 2018

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Ritz-Carlton Hotel Shenzhen


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Premier Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Junior Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Executive Suite

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)


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Over 553 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


33.3 km (20.7 miles) drive (34 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ritz-Carlton Hotel Shenzhen

  • No.116 Fuhua San Road, Futian District, Shenzhen, China
      • Exhibition Center
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Shenzhen Saige Plaza
      • COCO Park

Ritz-Carlton Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Number of restaurants - 6
    • Number of buildings/towers - 1
    • Total number of rooms - 280
    • Number of floors - 28
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Train Station Pickup (Surcharge)
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (feet) - 16243
    • Conference Center
    • Conference space size (meters) - 1462
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Free Pool Cabanas
    • 24-Hour Fitness Facilities
    • show more
    • Number of spa tubs - 2
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Nightclub
    • Number of coffee shops/cafes - 3
    • Coffee/Tea In Lobby
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • show more
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • Down Comforter
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Dial-Up Internet (Surcharge)
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Premium Bedding
    • show more
    • Pillow Menu
    • DVD Player in the Room
    • iPod Docking Station
    • Satellite TV Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥216.00 ($33.79) per person (approximately)
      • ¥500.00 ($78.22) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Ritz-Carlton Hotel Shenzhen

  • A trip to Shenzhen
    John J
    Carlsbad, California | May 15, 2018 | Trip type: Couples

    An excellent hotel in an excellent location with an excellent staff. One major problem.As a Marriotts Rewards member, if you wish to use The Executive Lounge, plan on paying $110 US. I am a lifetime Platinum Elite Member and had to pay to use the lounge,
    It may be worth the money if you can drink enough, and eat at their limited buffet for dinner and breakfast.

    Iwan D, General Manager at The Ritz-Carlton, Shenzhen, responded to this review

    Dear N4739ZZjohnj,

    Greetings from The Ritz-Carlton, Shenzhen.

    Thank you very much for taking your time to share your experience and valuable input. It’s my pleasure to learn that you are especially impressed by the excellent services provided by our Ladies and Gentlemen and the hotel’s excellent location which is attached with a wide selection of shopping malls and metro stations.

    On the other hand, I am regret to learn about your experience with regards to the membership privileges. Indeed, the privileges for Marriott Rewards might not be the same in different hotels and brands at this moment. We are preparing for a brand new program which is going to launch in upcoming August. All Ladies and Gentlemen are looking forward to meeting with you again in the near future to offer you brand new membership experience.

    Again, thank you so much for your valuable feedback. You can reach me by email at iwan.dietschi@ritzcarlton.com if there is anything I can be of assistance.

    Best wishes and regards,
    Iwan Dietschi

    Multi-Property Vice President
    General Manager
    The Ritz-Carlton, Shenzhen

  • Excellently services, feel treated like a friend and family.
    henryhocs
    May 3, 2018 | Trip type: Family

    Last week I check in Ritz-Carlton Shenzhen due to family little trip.
    I would like to say ths is the the most memorable stay.
    First of all,we would like to thank front desk Miss Jessie Zhang for her wonderful assistance on our
    room reservations over phone,she is so nice and give us upgrade to jonior suite with lounge access and breakfast for first stay.
    In the period of the stay,she gives us all services we need.
    Secondly, we enjoyed he spectacular service form Miss Serina LU during the lounge.
    Thirdly, rooms voyager Mr. Rickie Huang told us everything we near the hotel and how to go to the exit gate.
    Fourth, Miss Gill He of the gift department share the travel experience in shenzhen with us.
    Finally, I must be honest to say I feel so much sincere service with my wife in this stay, not only mentioned above, but also includ business center, spa center,house keeping,room services...etc.
    This is my first stay in Ritz-Carlton, ever it just tier1, I feel treated like a friend and family.
    Thank you Ritz-Carlton Shenzhen.

  • Excellently services, feel treated like a friend and family.
    henryhocs
    May 3, 2018 | Trip type: Family

    Last week I check in Ritz-Carlton Shenzhen due to family little trip.
    I would like to say ths is the the most memorable stay.
    First of all,we would like to thank front desk Miss Jessie Zhang for her wonderful assistance on our
    room reservations over phone,she is so nice and give us upgrade to jonior suite with lounge access and breakfast for first stay.
    In the period of the stay,she gives us all services we need.
    Secondly, we enjoyed he spectacular service form Miss Serina LU during the lounge.
    Thirdly, rooms voyager Mr. Rickie Huang told us everything we near the hotel and how to go to the exit gate.
    Fourth, Miss Gill He of the gift department share the travel experience in shenzhen with us.
    Finally, I must be honest to say I feel so much sincere service with my wife in this stay, not only mentioned above, but also includ business center, spa center,house keeping,room services...etc.
    This is my first stay in Ritz-Carlton, ever it just tier1, I feel treated like a friend and family.
    Thank you Ritz-Carlton Shenzhen.

    Iwan D, General Manager at The Ritz-Carlton, Shenzhen, responded to this review

    Dear henryhocs,

    Thank you very much for your great review on TripAdvisor!

    It is my great pleasure to read your kind compliments, in particular your phrase “the most memorable stay”. Furthermore, I appreciate very much your positive feedback about the delightful business center, Spa, housekeeping, room service and all the facilities you have mentioned to make your stay comfortable and pleasant.

    Meanwhile, I am so proud to learn that Jessie, Serina, Rickie, Gill and our Ladies and Gentlemen created true Ritz-Carlton memories for your stay. I will personally share your great comments with the team, and thank them for living The Ritz-Carlton Philosophy with great dedication.

    Again, thank you very much for your inputs, and hope to welcome you back to Your Ritz-Carlton, Shenzhen in the very near future. Please do let me know personally if I can be of any assistance. My email is iwan.dietschi@ritzcarlton.com.

    Best wishes and regards,
    Iwan Dietschi

    Multi-Property Vice President
    General Manager
    The Ritz-Carlton, Shenzhen

  • Best hotel in Shenzhen
    Yan Zhi L
    Apr 26, 2018 | Trip type: Business

    In the central of city and subway station is very close, nice facilities, good food, beautiful night view and perfect guest service! There are many restaurants, bars, markets nearby, as well as cinema and central park.

    Iwan D, General Manager at The Ritz-Carlton, Shenzhen, responded to this review

    Dear 315yanzhil,

    Thank you for taking the time to share your very nice comments on TripAdvisor.

    I am most delighted to hear that you had a fantastic stay at Your Ritz-Carlton, Shenzhen and impressed by the services provided by our Ladies and Gentlemen who made your stay memorable.

    I am glad to see you mentioned the location of the hotel as well. Your Ritz-Carlton, Shenzhen is located in the center of the Futian CBD area, just across the Convention and Exhibition Centre, and only a two-minute walk away. Its accessible location makes it ideal to do business in Shenzhen, to enjoy the many activities in the area like dining, shopping and museums, or conveniently venture into Hong Kong, if time permits.

    Again, thank you for your kind review. All our Ladies and Gentlemen look very much forward to welcoming you back to The Ritz-Carlton, Shenzhen whenever you are in the city and please do let me know personally if I can be of any assistance, at this email address: iwan.dietschi@ritzcarlton.com.

    Best wishes and regards,

    Iwan Dietschi
    Multi-Property Vice President
    General Manager
    The Ritz-Carlton, Shenzhen

  • Best hotel in Shenzhen
    Yan Zhi L
    Apr 26, 2018 | Trip type: Business

    In the central of city and subway station is very close, nice facilities, good food, beautiful night view and perfect guest service! There are many restaurants, bars, markets nearby, as well as cinema and central park.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Ritz-Carlton Hotel Shenzhen

    • The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport.

      This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4, 801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city.

      Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen.

      Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.

    • The Ritz-Carlton, Shenzhen Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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