Ritz-Carlton Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: OCT Loft Creative Culture Park, COCO Park show on map

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Ranked #14 Hotel in Shenzhen

Rated by 553 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Great service"May 24, 2019
  • "Great Service"May 23, 2019
  • "Great place but still room to improve !"May 20, 2019

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Ritz-Carlton Hotel Shenzhen


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Premier Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Junior Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Executive Suite

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)


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Over 553 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


33.3 km (20.7 miles) drive (34 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ritz-Carlton Hotel Shenzhen

  • No.116 Fuhua San Road, Futian District, Shenzhen, China
      • Exhibition Center
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Shenzhen Saige Plaza
      • COCO Park

Ritz-Carlton Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Number of restaurants - 6
    • Number of buildings/towers - 1
    • Total number of rooms - 280
    • Number of floors - 28
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Train Station Pickup (Surcharge)
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (feet) - 16243
    • Conference Center
    • Conference space size (meters) - 1462
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Free Pool Cabanas
    • 24-Hour Fitness Facilities
    • show more
    • Number of spa tubs - 2
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Nightclub
    • Number of coffee shops/cafes - 3
    • Coffee/Tea In Lobby
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • show more
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • Down Comforter
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Dial-Up Internet (Surcharge)
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Premium Bedding
    • show more
    • Pillow Menu
    • DVD Player in the Room
    • iPod Docking Station
    • Satellite TV Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥216.00 ($33.79) per person (approximately)
      • ¥500.00 ($78.22) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Ritz-Carlton Hotel Shenzhen

  • Great service
    andyandyxu
    May 24, 2019 | Trip type: Friends getaway

    每次来酒店都会见到付桂花在大堂,她的笑容真诚。使我每次去丽思卡尔顿酒店就像回家一样。
    So happy to have This experience here with good service of Fu Gui Hua who is a quite nice person make me Just feel at my home! I will visit there again! 感谢这次旅程的经历!

  • Great Service
    Gigi Veron W
    May 23, 2019 | Trip type: Friends getaway

    She is an ambassador of the hotel
    She is so nice and she can speak well English
    I highly recommend people to go to Riz Again
    It’s not easy to find a 5 star hotel with excellent service in Shenzhen
    And Riz is always my first choice

    每次来酒店都会见到付桂花在大堂,她的笑容真诚。使我每次去丽思卡尔顿酒店就像回家一样。

  • Great place but still room to improve !
    thegar_555
    May 20, 2019 | Trip type: Business

    For many years Ritz Carlton Shenzhen is my favorite place.
    + Great service of the staff !
    + Gym / Spa / Rooms perfect !
    - Italian restaurant needs an Italian Chef urgently !
    - 26th Club Floor team has to make an effort to achieve the good standards from
    previous years
    The hotel is only as good as weakest link. The management has to take note about this.

  • Ritz Carlton is my most favorable hotel to pick whenever I travel
    BCY6
    Hong Kong, China | May 18, 2019 | Trip type: Business

    I would like to highlight that for my last visit to Ritz Carlton Shenzhen, got excellent hospitality support during my check in.

    My company book for the room for me but so I didn't aware the details. As the time when I checked in, I found there were minor details that not per my usual expectation.

    I was in the rush, so the club floor staff (Erik) told me not to worry, and he tried to fix it for me while I have to leave for other meeting.

    At late afternoon, when I checked in - Erik share with me warm smiling and said everything was settle!

    I was extremely impressed for the staff of Shenzhen Ritz Carton that they support my business trip in a smoothest way.

    Thank you for all your team!

  • DimSum at XINGLI CHINESE RESTAURANT
    PangK154
    May 18, 2019 | Trip type: Friends getaway

    The decor of XINGLI CHINESE RESTAURANT is great.
    The dimsum at lunch is delicious, except that I became very thirsty afterwards and for the next 24 hours.
    There is probably MSG and other flavour enhancer.
    I don't have that problem dining in the Chinese restaurant in Four Seasons 5 minutes across from Ritz Carlton.

    Maggie C, Andre Ramos, Director of Restaurants at The Ritz-Carlton, Shenzhen, responded to this review

    Dear PangK154,

    Thank you very much for taking the time to share your dining experience with us.

    We understand your point and concern regarding abnormal body reactions. Please rest assured that MSG is not on the list of ingredients we are using as flavor enhancer. However, please accept my sincere apology for falling short of your expectations. We have conducted an intensive investigation on potential shortfalls and for necessary improvements immediately.

    For us to learn more details and make improvements as soon as possible, please allow me to ask for an opportunity to speak with you at your earliest convenience. I hope you can reach out to me at Andre.Ramos2@ritzcarlton.com so we can discuss this in detail.

    Thank you for your support and understanding. I look very much forward to hearing from you very soon.

    Again, please accept my sincerest apology.

    Best wishes and regards,
    Andre Ramos

    Director of Restaurants
    The Ritz-Carlton, Shenzhen

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Ritz-Carlton Hotel Shenzhen

    • The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport.

      This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4, 801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city.

      Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen.

      Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.

    • The Ritz-Carlton, Shenzhen Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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