Ritz-Carlton Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: OCT Loft Creative Culture Park, COCO Park show on map

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Ranked #14 Hotel in Shenzhen

Rated by 553 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good !"Sep 30, 2015
  • "Great stay!"Sep 28, 2015

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

No booking fees. Best price guaranteed Availability at Ritz-Carlton Hotel Shenzhen

Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Premier Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Junior Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Executive Suite

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

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Over 553 travellers chose this hotel at Nehow.com since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all four for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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City Guide
  • Transportation
  • Festivals & events
  • Weather, Money & Visas
  • Top 10 things to do
  • Health and Emergency Services
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  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


City Guide

30 Pages on Fun Things To Do In Shenzhen - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Shenzhen, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

33.3 km (20.7 miles) drive (34 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Ritz-Carlton Hotel Shenzhen

  • No.116 Fuhua San Road, Futian District, Shenzhen, China
      • Exhibition Center
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Shenzhen Saige Plaza
      • COCO Park

Ritz-Carlton Hotel Shenzhen

What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Number of restaurants - 6
    • Number of buildings/towers - 1
    • Total number of rooms - 280
    • Number of floors - 28
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Train Station Pickup (Surcharge)
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (feet) - 16243
    • Conference Center
    • Conference space size (meters) - 1462
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Free Pool Cabanas
    • 24-Hour Fitness Facilities
    • show more
    • Number of spa tubs - 2
    • Sauna
    • Spa
    • Steam Room
    • Hair Salon
    • Nightclub
    • Number of coffee shops/cafes - 3
    • Coffee/Tea In Lobby
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • show more
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • Down Comforter
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Dial-Up Internet (Surcharge)
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Premium Bedding
    • show more
    • Pillow Menu
    • DVD Player in the Room
    • iPod Docking Station
    • Satellite TV Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥216.00 ($33.79) per person (approximately)
      • ¥500.00 ($78.22) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Ritz-Carlton Hotel Shenzhen

  • Good !
    Sep 30, 2015 | Trip type: Friends getaway

    Had a very good experienc The staff was so friendly and humbled and service was very good. I'm definitely going to stay in this hotel again in my next trip. Highly recommended to everyone who's expecting great service and comfortabe stay.

  • Great stay!
    Mumbai (Bombay), India | Sep 28, 2015 | Trip type: Couples

    The ritz is located in the heart of the Shenzhen CBD, close to many shopping malls. The staff is excellent, the hotel has a nice breakfast spread, great service standards, and the Italian restaurant is a must try. We had a great stay! Highly recommended!

    los Angeles, California | Sep 25, 2015 | Trip type: Business

    I stay at this property year after year. The big improvement overall this year is worth mentioning. I ask the front desk if there was new management this year and they said yes. There is a new General Manager and it is evident. I don't know who he is but he has made some wonderful changes and it feels like a Ritz Carlton should this year. Thank you.
    The new chef's food(Dieter ) is outstanding! His cheesecake is as good as the best in New York and his mashed potatoes are to die for.
    Michal, the executive lounge manager makes the end of a long hard day so enjoyable with great food and well trained people to make you very comfortable. On checking in at the front desk, any problem was handled quickly, professionally and to my complete satisfaction. I just have to say that I left feeling wonderful. THANK YOU RITZ CARLTON!

  • Best hotel in Shenzhen, one of the best in China
    San Francisco, California | Sep 22, 2015 | Trip type: Business

    I travel to china a lot for work (2+ months a year) and this is hands down my favorite place to stay. I've probably stayed here at least 25 times and almost every time has been a fantastic experience (I've also stayed at St. Regis / Grand Hyatt, JW marriott and a few others in the area).. I've put in several hundred nights with Marriott properties around the world and this really is one of my favorites of all time.
    Great things about this hotel:
    1. Top notch club lounge which really good service, and a relaxing place to hang out (not like a converted hotel room some hotels pass off as a lounge). It has great views and great service, meeting rooms if you need them.
    2. Hotel is not too big, you don't spend endless minutes waiting for an elevator or ever feel like it's overcrowded inside.
    3. Tastefully decorated rooms which are large and have warm finishes. A lot of hotel rooms in china feel cheap and chromey or weirdly decorated. These rooms are nice, big and generally have great views.
    4. Fantastic outdoor pool area where you can relax after work, an oasis downtown really and great for the many hot days in Shenzhen. Also a nice lap pool, again not too crowded or overrun.
    5. You can run outside if that is your thing to the nearby parks and get in a solid lap , gym is also open 24hrs if you have jet lag
    6. Coffee and snack shop next to lobby check in , good for getting a lunch to go or drink
    7. Conveniently located near Coco park in Shenzhen were you can go grab food without taking a taxi , also close the border and well located for traveling to other area. Right next to metro stop
    8. High touch service (which I don't really need , but a lot of people who stay at luxury hotels appreciate)
    Minor critiques
    1. Wish western room service menu was better and some more variety
    2. Elevator music gets old / short loop playback

  • broken umbrella, worn bathrobe and few mosquito bites within 10 mins at the pool
    New York City, New York | Sep 19, 2015 | Trip type: Family

    Location is great, right next to the exhibition center. There are shopping malls around and subway is just around the corner. The staff were helpful but this hotel is just not unto the ritz standard! Being a gold member, I was offered a corner room with direct views of .....a construction site!
    We have two guests but There was ONE umbrella in the room and it was broken. Went to the concierge, asked for another umbrella for brother and wonder if i can change my broken umbrella, only was told that they only give one umbrella to each room and there was no spare umbrella so i had to stick with the broken one.
    The bathrobe in my room was worn(and this is a fairly new hotel) I was also disappointed at the amenities and towels they use at the hotel.
    oh, room was in a decent size, bathroom is huge and took 1/3 of the room space.
    However, I really liked the outdoor swimming pool and sauna area. Upon entering the pool area, there's is an automatic shower you have to go through, which could wet your electronics and clothes. I had around 5 mosquito bites within 10 mins at the pool, being dengue fever is spreading in the region, shouldn't they have installed some mosquito repellent ?

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Ritz-Carlton Hotel Shenzhen

    • The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport.

      This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4, 801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city.

      Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen.

      Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.

    • The Ritz-Carlton, Shenzhen Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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