The Westin Hotel Nanshan Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Window of the World , Shenzhen Noble Merchant Golf Club show on map

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Ranked #13 Hotel in Shenzhen

Rated by 611 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good Location and Service"May 15, 2019
  • "Conveniently located next to a mall and across road with the Window of the World"May 13, 2019
  • "Great hotel, great staff, but starting to show it's age a little"May 8, 2019

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool


Highlights of The Westin Hotel Nanshan Shenzhen

Take a glimpse of a vibrant city and its magnificent skyline

Rooms are spacious, neat and tidy. The beds are comfortable and additional pillows are readily available
Local cuisines to tantalize your taste buds

15-minute walk to the Folk culture village and take glimpse of the old Chinese customs well preserved to entertain you

11-minute walk to the Splendid China Amusement Park to have an awesome experience
MTR Window of the World station is a 3-minute walk from the hotel

Value added services like 24-hour room service, ATM withdrawal are offered for your convenience


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Room type # of guests in room  
Deluxe Room

2 Double Beds

Sleeps 2 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Westin Executive Room

1 King Bed or 2 Double Beds

Sleeps 2 guests

Junior Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Premium Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Westin Renewal Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Westin Workout Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Westin Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)


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Over 611 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

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How to get to the hotel?


25.8 km (16.0 miles) drive (32 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of The Westin Hotel Nanshan Shenzhen

    • MTR Window of the World station is a 3-minute walk from the hotel
  • No.9028 Shennan Road, Nanshan District, Shenzhen, China
      • Shijiezhichuang
      • Window of the World
      • Shenzhen Noble Merchant Golf Club
      • Chinese Folk Culture Village

The Westin Hotel Nanshan Shenzhen


What's In the Hotel

    • Free WiFi
    • Elevator
    • Number of meeting rooms - 10
    • Number of floors - 25
    • Total number of rooms - 350
    • Number of buildings/towers - 1
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 500
    • Conference space size (feet) - 5,382
    • Meeting Room
    • Conference Center
    • ATM/Banking
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Free Pool Cabanas
    • Fitness Facilities
    • show more
    • Fitness Facilities (Nearby)
    • 24-Hour Health Club
    • Sauna
    • Spa
    • Steam Room
    • Spa Tub
    • Bar & Lounge
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Outdoor Pool
    • Beach/Pool Umbrellas
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Desk
    • Complimentary Newspaper
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Crib/Infant Beds (Surcharge)
    • DVD Player in the Room
    • iPod Docking Station
    • show more
    • Cable TV Service
    • LCD TV
    • Premium TV Channels
    • Coffee/Tea Maker
    • Separate Dining Area
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥205.00 ($32.07) per person (approximately)
      • ¥90.00 ($14.08) per night (rates may vary)
      • ¥1,750.00 ($273.77)
      • ¥600.00 ($93.86) per vehicle (roundtrip)
      • ¥345.00 ($53.97) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of The Westin Hotel Nanshan Shenzhen

  • Good Location and Service
    kcinchina
    Shenzhen, China | May 15, 2019 | Trip type: Business

    I’ve stayed at several hotels in SZ and feel this is one of the better ones so far. Management proactively seems to try and maintain a higher level of service. When something goes wrong the genuinely seem to do their best to correct the mistake and make it better. I usually feel welcome when I stay here. Some positive points are the location is generally convenient for both business and tourists. The bakery quality is very good, especially when compared to other hotels in the area. The gym is decent although two of the three elliptical machines are not functioning properly. Rooms generally are good and the bed is better than most SZ hotels. The desk in the room is not very good for doing business. No hotel is perfect but I feel this hotel is genuinely trying to maintain a higher level of customer service than other similar hotels in the area. There are a few minor quirks but overall can definitely recommend this hotel and its staff.

    TheWestinShenzhen, Manager at The Westin Shenzhen Nanshan, responded to this review

    Dear kcinchina,

    Renewal greetings from the Westin Shenzhen Nanshan!

    Thank you very much for your feedback in our Guest Satisfaction Survey. We're always honored to have your stay with us during the past time. we will definitely try our best to accommodate it for you whenever it is available.

    However, I am very concerned that you mentioned your disappointment with your recent stay here with us. For the issue of elliptical machines was not working well, we already reported to the related department and they will put it on the maintain plan.

    I would like to take this opportunity and invite you to share some of your preferences and requests which you would like for me to make note of so that we are able to make the arrangements for you in the future. Please let me know if you plan on returning to the Westin Shenzhen Nanshan.

    In the mean time should you require any further assistance or have any further questions please do not hesitate to contact me directly.

    Sincerely,
    Guest Service Manager

  • Conveniently located next to a mall and across road with the Window of the World
    yutingli68
    May 13, 2019 | Trip type: Business

    First time stayed here and was pleased by the clean and spacious room, nice view, and good service. The hotel was conveniently located next to a mall and across road to the Window of the World, so plenty places for leisure or shopping activities.

    TheWestinShenzhen, Manager at The Westin Shenzhen Nanshan, responded to this review

    Dear yutingli68,

    Renewal greetings from the Westin Shenzhen Nanshan!

    Thank you very much for your feedback in our Guest Satisfaction Survey. We're always honored to have your stay with us during the past time. we will definitely try our best to accommodate it for you whenever it is available.

    In the mean time should you require any further assistance or have any further questions please do not hesitate to contact me directly.

    Sincerely
    Lucas Yang
    Guest Service Manager

  • Great hotel, great staff, but starting to show it's age a little
    Andy C
    Saratoga, California | May 8, 2019 | Trip type: Business

    I’ve been coming to the Westin since the opened . . . 2008? 2009? I can’t even remember. But this is one of my favorite hotels in Shenzhen to stay for work. I’ve stayed at the Four Points, Sheraton Great China, St. Regis, and Grand Hyatt and I always come back here.

    To me, their staff has been excellent. Always well trained, attentive. As an example, in 2009, I think I stayed at the Westin something on the order of 75+ nights. With my status, I would visit the executive lounge every night to work. The staff in the lounge were amazing - they learned what I liked to eat/drink, and made sure I felt at home, even when I was away for 3 weeks at a time. Simply put, they made me feel like a valued guest. Even after all these years, when I’m only stopping by a handful of times and maybe staying 10 nights a year, I still feel like they treat me as family.

    The rooms are fine - clean and contemporary. It is an older property so little things like the age of the carpeting and the grout in the bathroom is starting to go. My colleagues have complained about the fact that the bathtub is in the middle of the room, but i’ve never felt like it was an issue.

    The breakfast buffet is solid. There’s a good variety of items and the restaurant staff understand how to present/cook it, if that makes sense. Some other hotels seem to just follow a book about some of the non-Chinese food and you start to wonder whether they understand how to prepare it (i.e. think cheese and how it’s stored and presented).

    The hotel is attached to a mall, which includes an Apple store, Starbucks, and Ole (a high-end supermarket), and various restaurants (Chinese, Korean, Fried Chicken, Ramen, Dim Sum, McDonalds, Hot Pot, etc). As a westerner, I find this is perfect as I can grab coffee, snacks, and lunch/dinner very easily. Right next door to the hotel is a couple of amusement parts although I’ve never been but it’s pretty popular. There’s also a Wal-mart about 10-15 min away and OCT Bay (a big entertainment area with hotels, bars, restaurants, and such). Also, the hotel is relatively close to the Shenzhen Bay crossing into Hong Kong (vs. the Huanggang one). It’s also closer to the Shenzhen airport than say the St. Regis (which is right smack downtown).

    Overall, an extremely good hotel. For what it’s worth, I also have the option to stay at the St. Regis Shenzhen for work and I don’t. I stay here instead.

    TheWestinShenzhen, Front Office Manager at The Westin Shenzhen Nanshan, responded to this review

    Dear Andy C,
    Warm Greetings from the Westin Shenzhen Nanshan and thank you for your feedback on TripAdvisor. I am glad to hear that you enjoyed the hotel and our associates made a difference to your stay.

    I would like to take this opportunity and invite you to share some of your preferences and requests which you would like for me to make note of so that we are able to make the arrangements for you in the future.

    In the meantime should you require any further assistance or have any further questions please do not hesitate to contact my team directly.

    Travel well @ Westin,

    David Cuddon
    General Manager
    The Westin Shenzhen Nanshan

  • First choice for family stay. Excellent services.
    Rich Y
    Apr 23, 2019 | Trip type: Family

    I have stayed in The Westin Shenzhen Nanshan for multiple times. The first time I picked this hotel because its proximity to the Windows of the World. I found their services is always 5 stars+ and their staff are always customers first.

    In addition to their world class services, the environment and the rooms are tidy and clean. My wife is a very picky person. She cannot stay with motel or no-so-clean hotel room. She ranked the Westin Shenzhen Nanshan Hotel 120 out of 100. Therefore, we strongly recommend this hotel for you to stay and have a enjoyable vacation.

    TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

    Dear Rich Y,

    Warm Greetings from the Westin Shenzhen Nanshan and thank you for your feedback on TripAdvisor.
    I am glad to hear that you enjoyed the hotel and our associates made a difference to your stay. I would like to take this opportunity and invite you to share some of your preferences and requests which you would like for me to make note of so that we are able to make the arrangements for you in the future.

    In the meantime should you require any further assistance or have any further questions please do not hesitate to contact my team directly.

    Travel well @ Westin,
    David Cuddon General Manager
    The Westin Shenzhen Nanshan

  • Great location
    hamjy56
    Charlotte, North Carolina | Apr 22, 2019 | Trip type: Business

    This is resort style Westin just on top of the Window of the World metro station(3mins walk out of the metro exit ). Altough it is close to Shennan Avenue and the metro, I don't hear any noise at all. The hotel is connected to Level2 of the mall which is convenient if you want to get anything from the mall. There is a movie theatre and many restaurants in the mall. I got a haircut in the LM salon(Hair stylist Larry was great but 200 yuan was a little pricey) at the mall.

    Executive Lounge was on the second floor and I had the breakfast there. Don't expect a lot of local flavors in the lounge. They offer omelets or fried eggs off the menu. I am not sure if they have any typle of noodles or other dishes that you can order.

    I used the swimming pool on the 3rd floor and the gym. Since it's a ourdoor pool, cool water will force you to swim to get yourself warm on you jump in. I really like this..

    The gym is way too small, which affects the experience a little compared to the size of the pool. The gym is clean and have a good view through the floor-to-ceiling windows. To me, tt was strange that I can't even find any swabs or lotions offered in the locker room.

    The room has great view overtop of window of world. You can see so far as the bridge to HK. As a coffee addicts, I wish they replace the old coffee machine model to espresso maker for the room. Tried the space because a 300 yuan coupon was offered. It was well worth it after a long day. The masseur has good technique.

    The hotel amenties is a little old but have been well maintained and all good to use for guests.

    I only get one room card for the room and the second one that I asked for won't work, then I asked for a third one still not working which almost drive me crazy....

    The concierge and front desk was helpful and always answer my needs. I liked this location of this property. I hope the amenties will renovate soon and the staff should take care more of the details ASAP.

    TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

    Dear hamjy56,

    Renewal greetings from the Westin Shenzhen Nanshan!

    Thank you very much for your feedback. We're always honored to have your stay with us during the past time. we will definitely try our best to accommodate it for you whenever it is available.

    I would like to take this opportunity and invite you to share some of your preferences and requests which you would like for me to make note of so that we are able to make the arrangements for you in the future.

    Please let me know if you plan on returning to the Westin Shenzhen Nanshan. In the mean time should you require any further assistance or have any further questions please do not hesitate to contact me directly.

    Sincerely,
    David Cuddon
    General Manager
    david.cuddon@westinhotels.com

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about The Westin Hotel Nanshan Shenzhen

    • The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access.

    • The Westin Shenzhen Nanshan Hotel Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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