JW Marriott Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Shenzhen Convention and Exhibition Centre show on map

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Last booking: 20 hours ago

Ranked #18 Hotel in Shenzhen

Rated by 748 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Excellent visit"May 3, 2018
  • "Another good stay at JWM"May 1, 2018
  • "another nice jw marriott hotel"Apr 30, 2018

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


No booking fees. Best price guaranteed Availability at JW Marriott Hotel Shenzhen


Room type # of guests in room  
Executive Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)

Suite

1 King Bed or 2 Double Beds

Sleeps 3 guests (up to 2 children)


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Over 748 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


29.6 km (18.3 miles) drive (29 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of JW Marriott Hotel Shenzhen

  • No.6005 Shennan Road, Shenzhen, China
      • Xiangmihu
      • Xiangmi Lake Casino
      • Shenzhen Convention and Exhibition Centre
      • OCT Loft Creative Culture Park

JW Marriott Hotel Shenzhen


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Free Valet Parking
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Lobby Television
    • Number of restaurants - 3
    • Total number of rooms - 402
    • Airport Transportation (Surcharge)
    • Dry Cleaning & Laundry Service
    • show more
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Steam Room
    • Spa
    • Spa Tub
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Outdoor Pool
    • Korean
    • French
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Dial-Up Internet
    • Free Internet Access
    • show more
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Premium Bedding
    • Hypo-Allergenic Bedding
    • DVD Player in the Room
    • Climate Control
    • show more
    • Cable TV Service
    • Flat-Panel TV
    • Premium TV Channels
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥148.00 ($23.15) per person (approximately)
      • ¥600.00 ($93.86) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of JW Marriott Hotel Shenzhen

  • Excellent visit
    elsieliu63
    Shanghai, China | May 3, 2018 | Trip type: Family

    Enjoyed my second visit in JW Marriott, all staffs are really friendly and helpful, nice room and excellent service as always, great indoor swimming pool and gym, it’s my best and only choice in Shenzhen.

  • Another good stay at JWM
    NothernPymgy
    Singapore | May 1, 2018

    Been staying here a couple of times when I do travel to Shenzhen for business mtgs and the stays always meet my expectations. Although the rooms are a bit tired, but definitely clean, comfy and equipped with the essentials. Good breakfast spread and unlike the staff at the executive lounge, the ground lobby front desk service staff & concierge are fabulous!

    Near to shopping centers and eateries, pretty near to Futian train station that takes you to HK (10 mins ride by taxi).

    JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

    Dear guest,

    thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a feedback. We are very pleased to read that you appreciated the staff service and facilities.

    Centrally located in the new business district in Futian, you can easily access to Shenzhen Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. At our spectacular hotel, enjoy first-class services, spacious accommodations & incredible amenities.

    Thank you again for your comment and we all look forward to welcoming you again on your next visit to Shenzhen.

    Yours Sincerely,

  • another nice jw marriott hotel
    bangzi
    Boise, Idaho | Apr 30, 2018 | Trip type: Business

    the good:
    - close to metro stations, easy to get to other parts of town
    - friendly and helpful staff

    the bad:
    - non-smoking room not well enforced, I changed two rooms to finally get one that smelt a bit better

    JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

    Dear guest,

    Thank you very much for choosing JW Marriott Hotel Shenzhen and taking the time to give us the feedback.

    As dear guest you mentioned, there is a metro station Che Gong Miao nearby with only a 2-minute walk from the hotel. As a hub in all subway lines, Che Gong Miao stations connects with line 1, 7, 9 & 11 and easily accesses to many entertainment places, such Coco Park shopping mall, Xiang Mi Hu in only 1 or 2 stops. We will be very pleased to share with you more information if we will have the pleasure of serving you for your visit in Shenzhen.

    We are very pleased to know that you appreciated our hotel service. Your satisfaction is encouraging for us, which it is what in fact we strive for every day. Thank you again for your positive feedback and I shall share this to the team.

    In addition, we would like to take this opportunity to apologize for the inconvenience during your visit. We have dealt with your comments seriously and will pay more attention to the rooms.

    Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. We thank you very much for your patronage and look forward to having you back with us at JW Marriott Hotel Shenzhen.

  • Beautiful Hotel - Wonderful Staff
    Ed C
    Apr 17, 2018 | Trip type: Business

    stayed here a week on business. My rate provided access to the exec lounge for breakfast and evening heavy hors d'oeuvres and adult beverages. The extras like free pressing and a certain amount of free laundry was appreciated. The staff at both reception, the concierge desk and in the lounge was exceptionally friendly and attentive. The only criticism is that they allowed the lounge to run out of the most popular beverages towards the end of the week. The bourbon ran out Wednesday night and Thursday night they only had things like triple sec and Pernod remaining - no bourbon, whiskey, or vodka. They still had wine and beer though....

    JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

    Dear guest,

    thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a feedback.

    We are very pleased to read that you appreciated the staff service and facilities. Thank you very much for the receptionist, concierge desk and lounge high praise and the approval, we will convey your praise to them. The hotel will, as always, to provide you with professional personalized service, and bring you a high quality experience. It is also encouraging for us to learn that we have a great team to help our guests to solve problems.

    We would like to take this opportunity to apologize for the inconvenience during your visit. We have dealt with your comments seriously and have told lounge about your advices, and make efforts to adjust menu.

    At our spectacular hotel, enjoy first-class services, spacious accommodations & incredible amenities.

    We look forward to welcoming you back to the JW Marriott Hotel Shenzhen.

    Yours sincerely,

  • Great hotel, would love to come back
    Sadat H
    Apr 10, 2018 | Trip type: Solo travel

    I have stayed at this hotel more than once and I have always felt at home. Great facility at good location. Concierge staff Chris (I hope I remembered his name correctly) greeted me at the porch as I arrived the hotel via metro. Offered me water and taking care of my luggage on arrival. The hotels restaurants are great as well.

    Downsides are - the facility is little old n need some refurbishment. Swipe card to tap card, better in room locker, usb wall plate etc would be great to have.

    This hotel is a popular place for events like wedding, corporate functions etc. In the evening it becomes nearly impossible to get concierge service due to this. I have faced this difficulty both times I have stayed at this hotel. Hotel management needs to address this issue on how in house hotel guests can access concierge better or as a matter of priority.

    JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

    Dear guest,

    We would like to thank you for choosing JW Marriott Hotel and taking the time to share with us your accommodation experience.

    With convenient traffic facilities you only need 2 minutes can get to the Che Gong Miao metro station. As a transportation hub station, it connects line 1, 7, 9 & 11 of subway. Guests can easily reach around the city.

    We have dealt with your comments seriously and will pay more attention in this kind of concierge service.

    Thank you very much for the Concierge staff high praise and the approval, we will convey your praise to Chris. The hotel will, as always, to provide you with professional personalized service, and bring you a high quality experience.

    As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

    Thank you for staying at the JW Marriott Hotel Shenzhen and we hope you choose to stay with us again whenever your travel needs bring you back to Shenzhen.


These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about JW Marriott Hotel Shenzhen

    • Discover one of the newest International 5 star luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen 5 star luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury 5 star hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs!

    • Jw Marriott Shenzhen
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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