St. Regis Hotel Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Kingkey 100, Diwang Mansion, Luohu Commerical City, East Gate Street show on map

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Last booking: 2 hours ago

Ranked #25 Hotel in Shenzhen

Rated by 354 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Extraordinary Service, Amazing Staff especially Buttler... And off-course View!"Apr 14, 2018
  • "Still my first choice in Shenzhen"Apr 1, 2018
  • "over price with service"Mar 24, 2018

Main Features

  • Internet

  • Breakfast

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool


Highlights of St. Regis Hotel Shenzhen

Enjoy a panoramic view of the scenic city

Superb and efficient service guaranteed to give you a fascinating experience
Luxurious and spacious rooms with elegant bathrooms for a comfy stay

Nearby shopping mall to meet all your shopping needs and providing easy access to explore the city

Explore the history of china: visit Shenzen Museum - only few steps away from the hotel
For long distance adventurous excursions:visit Shenzhen travel service agency - only 700m away from the hotel

Free WiFi and Free Parking


9 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

Sale Ends soon!

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No booking fees. Best price guaranteed Availability at St. Regis Hotel Shenzhen


Room type # of guests in room  
Suite (ALLURE)

1 King Bed

Sleeps 3 guests (up to 2 children)

Caroline Astor Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (City View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (City View)

2 Single Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room (Scenic)

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (Twin Scenic)

2 Single Beds

Sleeps 3 guests (up to 2 children)

Fortune Room (City View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Fortune Scenic View King

1 King Bed

Sleeps 3 guests (up to 2 children)


We Shop Best Price for You

We always have the best discounts and offers on St. Regis Hotel Shenzhen

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 354 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


40.5 km (25.1 miles) drive (40 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of St. Regis Hotel Shenzhen

  • No.5016 Shennan East Road, Luoho District, Shenzhen, China
      • Shenzhen Railway Station
      • Hongling
      • Kingkey 100
      • Huaqiang North Road Commercial District
      • Diwang Mansion
      • Luohu Commerical City

St. Regis Hotel Shenzhen


What's In the Hotel

    • WiFi (Surcharge)
    • Free Wired High-speed Internet
    • Number of meeting rooms - 8
    • Number of floors - 100
    • Total number of rooms - 290
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Sauna
    • Spa
    • Spa Tub
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Private Bathroom
    • Connecting Rooms
    • Separate Lounge Area
    • Egyptian Cotton Sheets
    • Down Comforter
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Dial-Up Internet (Surcharge)
    • Highspeed Internet (Surcharge)
    • show more
    • WiFi (Surchage)
    • Deep Soaking Bathtub
    • Designer Toiletries
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Hydro-Massage Shower
    • Rainfall Shower
    • Bathtub or Shower
    • Hypo-Allergenic Bedding
    • Pillowtop Mattress
    • iPad
    • iPod Docking Station
    • Digital Cable TV
    • LED TV
    • Refrigerator
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥228.00 ($35.67) per person (approximately)
      • ¥100.00 ($15.64) per 24-hour (rates may vary)
      • ¥600.00 ($93.86) per vehicle (one way)
      • ¥345.00 ($53.97) per night
      • ¥1,000.00 ($156.44) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of St. Regis Hotel Shenzhen

  • Extraordinary Service, Amazing Staff especially Buttler... And off-course View!
    Waqas S
    Apr 14, 2018 | Trip type: Business

    There isn't any other hotel like St-Regis Shenzhen. This is my 10th stay here and I am still amazed by the staff who always Surprises me with something new! Some great gesture which makes me feel like home.
    This time I didn't like my room and believe it or not, just one text message to Buttler and they arranged new room plus moved all of my belongings. And I was surprised when I got back to the hotel and saw everything is placed in the exact position I left in the previous room. I really wanna say thanks to Cynthia, Hong, and Merry Yu(Love her name) for arranging this.
    And Today, I got back to from work and see my favorite snack, Fruits, and bottle of wine sitting on my table with a beautiful greeting message, (I will share this moment with you in a picture)
    In a nutshell, I highly recommend St-Regis for first-time leisure visitors, families or regular business travelers to try. It's located in Luhuo(Near HK border). KK mall, MixC mall, DongMen, HuqiangBei are within walking distance from here.
    Experience the true Chinese hospitality. Thank you St-Regis!

    PublicRelations3651, 公关经理 at The St. Regis Shenzhen, responded to this review

    Dear Waqas S,

    Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor as well as your loyalty to the St. Regis brand.

    I am most delighted to hear that you had incredible stays at The St. Regis Shenzhen, 'has the most impressive scenery I have seen so far', and especially impressed by the excellent services provided by our St. Regis butlers, who are always uncompromising on presenting the bespoke service. I am very proud to learn that you were impressed by the genuine care and outstanding services provided by Cynthia, Hong, and Merry Yu who are always willing to craft each detail to ensure every stay is entirely unique to our guest. I will personally communicate your compliments to the team and thank them for their commitment to exquisite and for always staying focused on creating singular experience.

    Again, thank you very much for your stay and your great feedback.
    Looking very much forward to welcoming you back, to your best address in Shenzhen. 

    Live Exquisite.

  • Still my first choice in Shenzhen
    Gregory N
    Apr 1, 2018 | Trip type: Friends getaway

    This is the second time i stay at st regis. This time we are not upgraded but the breathtaking is comfortable enough. The lounge still offer wide ranges of food and beverages choices that you dont even need to go out for dinner.
    Service is top notch as always. One thing not good is the maintenance of the hardware. They looks tired and torn. Pls have them refurbished!

    PublicRelations3651, 公关经理 at The St. Regis Shenzhen, responded to this review

    Dear Gregory N,

    Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your very nice review on TripAdvisor.

    I am most delighted to hear that you had incredible stay with us, and especially impressed by the excellent services provided by our team, who are always uncompromising on presenting the bespoke service. I will personally communicate your compliments to the team and thank them for their commitment to exquisite and for always staying focused on creating singular experience.

    Your kind comments on the furniture caught my attention as well. I would like to thank you for your valuable input, and please rest assured we shall study the case and make necessary improvements to continuously provide the finest bespoke services and facilities for St. Regis connoisseur.

    Looking very much forward to welcoming you back, to your best address in Shenzhen. 

    Live Exquisite.

  • over price with service
    ALBJT
    Hongkong | Mar 24, 2018 | Trip type: Business

    first time for this hotel .. taplet bad... it cant work.. breakfast not special. am feel not special. view from this hotel very nice.. city hotel. and close up with mall. the room very big.. butler not special for this hotel ... I will back again after renovate ..

    PublicRelations3651, Public Relations Manager at The St. Regis Shenzhen, responded to this review

    Dear ALBJT,

    Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us, and for your review on TripAdvisor.

    I am most delighted to hear that you enjoy the view from our hotel and the convenient location at all. However, your kind comments on the facility, breakfast and butler service caught my attention as well. I would like to thank you for your valuable input, and please rest assured we shall study the case and make necessary improvements to continuously provide the finest bespoke services and facilities for St. Regis connoisseur.

    Looking very much forward to welcoming you back, to your best address in Shenzhen. 

    Live Exquisite.

  • Great visit!
    Dougfeig
    San Francisco, California | Mar 1, 2018 | Trip type: Business

    Absolutely beautiful hotel in the second tallest building in Shenzhen. Great stay. The staff was extremely attentive and very helpful. Be sure to learn the proper chinese pronunciation of Kingkey or keep the chinese characters handy on your phone for the Taxi drivers ;)

    PublicRelations3651, Public Relations Manager at The St. Regis Shenzhen, responded to this review

    Dear Dougfeig,

    Warmest greetings from The St. Regis Shenzhen. Thank you very much for staying with us.

    I am most delighted to hear that you had incredible stays at The St. Regis Shenzhen, 'The staff was extremely attentive and very helpful', and especially impressed by the excellent services provided by our St. Regis butlers, who are always uncompromising on presenting the bespoke service. I will personally communicate your compliments to the team and thank them for their commitment to exquisite and for always staying focused on creating singular experience.

    Again, thank you very much for your stay and your great feedback.
    Looking very much forward to welcoming you back, to your best address in Shenzhen. 

    Live Exquisite.

  • Mr.Wong
    Heiwongc
    Hong Kong, China | Feb 18, 2018 | Trip type: Family

    I am writing to show my sincere appreciations on the excellent service provided by St. Regits Shenzhen, especially for the staff (Lisa at the reception desk, Clarie at the meet and greet and Louise, my steward). I stayed in the hotel (Rm 8415) from Feb 16 to Feb 19. When I am checking in, my cards are not working due to technical problems. I am not able to pay for my reservations. That is one of most embarrassing moments I have ever had. However, Lisa help me to solve the problem with effective alternatives and excellent attitude which ensure my holiday is able to continue smoothly. Clarie and Louise serve my visits many times. They always help me provatively and with nice smile. All of these make me come here again and again. That is why St. Regis is always my first choice for holiday and business trip. At the same time, I will make recommendations for my friends and my clients.
    Please keep on and see you soon.

    Terry
    HSBC Group
    Phone number: 13265805347

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about St. Regis Hotel Shenzhen

    • The St Regis Shenzhen occupies the 73rd to the 100th floor of Shenzhen’s tallest building and commands only the most impressive views from each of it’s elegant guest rooms and seductive facilities. Located in the heart of the Luohu district in the successful Special Economic Zone, opposite the Shenzhen Stock Exchange, this exclusive urban hotel is the tallest St Regis in the world. With 297 beautifully appointed guest rooms, 2100 sqm of luxurious meeting space, the choice of 7 exquisite restaurants and bars plus a state of the art exercise room, 28m lap pool and the Iridium Spa, staying at the St Regis Shenzhen is an experience beyond expectation.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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