Sheraton Hotel Futian Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Shenzhen Convention and Exhibition Centre, OCT Loft Creative Culture Park show on map

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Last booking: 6 hours ago

Ranked #15 Hotel in Shenzhen

Rated by 1,010 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good location, friendly staff, service with a smile"Nov 14, 2015
  • "The experience was great!"Oct 23, 2015
  • "Classic Asian Quality Hotel"Oct 20, 2015

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

No booking fees. Best price guaranteed Availability at Sheraton Hotel Futian Shenzhen

Room type # of guests in room  
Executive Superior Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Executive Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Deluxe Rooms

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Studio Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

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Over 1,010 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all four for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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City Guide
  • Transportation
  • Festivals & events
  • Weather, Money & Visas
  • Top 10 things to do
  • Health and Emergency Services
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  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


City Guide

30 Pages on Fun Things To Do In Shenzhen - 2017 Updated Version!

  • Expert advice on the best places to shop, eat, drink and party!
  • Discover the best of Shenzhen, including: the hottest attractions, hidden treasures, history, art, culture and so much more!
  • All information are verified by local experts

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Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

Travel With Confidence in China for Leisure and Business

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  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

33.8 km (21.0 miles) drive (36 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Futian Shenzhen

  • Great China International Exchange Square, Fuhua Road, Futian District, Shenzhen, China
      • Exhibition Center
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Shenzhen Concert Hall
      • COCO Park

Sheraton Hotel Futian Shenzhen

What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Free Self Parking
    • Number of meeting rooms - 15
    • Number of restaurants - 3
    • Number of floors - 30
    • Total number of rooms - 354
    • Number of buildings/towers - 2
    • Concierge Services
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 5000
    • Conference space size (feet) - 53820
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • Spa on Site
    • Limo/Town Car Service
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Kid's Pool
    • Sauna
    • Steam Room
    • Spa
    • Spa Tub
    • Tennis Court
    • Tennis on Site
    • Game Room
    • Breakfast (Surcharge)
    • Coffee Shop
    • show more
    • Coffee/Tea In Lobby
    • Number of bars/lounges - 2
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Crib
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Free Local Calls
    • Blackout Curtains
    • Desk
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Bidet
    • Premium Bedding
    • Satellite TV Service
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Sheraton Hotel Futian Shenzhen

  • Good location, friendly staff, service with a smile
    Mission Viejo, California | Nov 14, 2015 | Trip type: Business

    This hotel is right above the subway so t is very convenient to get around. Restaurants and bars are also nearby formgoodmplaces to eat and relax after a long day.
    Service is excellent, with a smile and any problem arises would be resolved immediately. The lobby is grand and the rooms are locating in 2 wings.
    One couple negative comment about the lobby bar. Need a real bartender as the and better music entertaining venue. Consider a couple options for different hours in the evening and later. When a bartender has to look at a book to make a drink, we know not to order a second one. It was horrible and very water down.

  • The experience was great!
    New York | Oct 23, 2015 | Trip type: Business

    I stayed at the Sheraton for a few days and I really felt like I was home. The service was really attentive and professional. I enjoyed the Italian restaurant located on the second floor. The room was clean and and setup nice.
    I also want to thank Dianna and Sean for personally taking care of me.

  • Classic Asian Quality Hotel
    Rod Y
    Adelaide, Australia | Oct 20, 2015 | Trip type: Business

    Had a quick trip to Shanghai, needed to be in the CBD near the MTR Red Line and book this hotel. Opulent, classy and excellent service, and the price was well within budget, even in a Club Level Room.
    The only thing I would say is that reception didn't explain the Club Level features but that was minor.
    The room was fantastic, great view from a high level, the Club Lounge was good size, great staff and excellent food and drink choices.
    Wi-Fi and phone signals could have been better but all in all a pleasant stay.
    great for both business and leisure travellers, the lobby bar is also great, and the entrance is grand.

  • There's better
    Hainesville, Illinois | Sep 28, 2015 | Trip type: Business

    I'm thinking "Sheraton... That must be nice." And then I thought, "Wow. Those pictures look nice."
    The bed was uncomfortable, the bathroom laid out very awkwardly... in fact, the water from the shower completely filled the bathroom floor with water. I can see why a Westerner would feel "safe" with the Sheraton brand. And it is "safe" in that most of the staff speaks English and the food in the hotel is palatable for Westerners. But I'm not going to grade with that kind of curb. There are far better hotels in the area for less. Speaking of expense: Be forewarned that WiFi and breakfast do cost extra!

  • Large Rooms, Excellent Food
    Portland, Oregon | Sep 15, 2015 | Trip type: Business

    I have stayed in the Sheraton in Shenzhen a number of times and I can say that this is an excellent property. The rooms are large and glamorous -- if not a little over the top. There are chandeliers pretty much everywhere in the hotel, including in the elevators. But the rooms are most definitely comfortable, clean and well serviced.
    The buffet in the morning is excellent with a huge selection. Perhaps my one learning after staying here a few times is that the buffet is quite expensive for lunch or dinner. I would take other options for these meals, especially the excellent Italian restaurant on the second floor.
    Sometimes the English speaking ability of the staff can be a little hit and miss. You see this in reviews here on TA where people are frustrated because some special service could quite be handled effectively. I typically found this to be the case when trying to ask for something in English. This is to be expected in China, even in a brand managed by an English-first company like Starwood. I would just advise to be patient, keep trying and ask for one of several native English speakers they have on staff (there are a number of European and US educated folks that work in the various parts of the hotel).

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Sheraton Hotel Futian Shenzhen

    • The Sheraton Shenzhen Futian Hotel (Dazhonghua Xilaideng Jiudian) is located in the heart of Shenzhen's Futian District, within walking distance of the Shenzhen Convention Centrer, a library and bar street lined with great nightlife venues.

      For adventures further afield, this Shenzhen hotel offers guests easy access to a metro station. A 30-minute drive also sees guests to Shenzhen International Airport.

      On offer are well-designed rooms and suites equipped with plasma TVs, high-speed Internet access and comfortable Sheraton beds. Executive floor guests enjoy free privileges and executive lounge access.

      Chefs in a wide range of trendy restaurants and bars dazzle diners with exquisite cuisines.

      For those planning events and meetings, there is over 4, 000 square meters of banquet space and 27 conference rooms staffed with meeting professionals.

      After hard workouts in the fitness room or a leisurely swim in the pool, guests can enjoy tanning poolside.

    • Sheraton Shenzhen
    • Shenzhen Sheraton
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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