Sheraton Hotel Futian Shenzhen
(5/5 by China National Tourism Administration)

Nearby: Shenzhen Convention and Exhibition Centre, OCT Loft Creative Culture Park show on map

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Last booking: 8 hours ago

Ranked #15 Hotel in Shenzhen

Rated by 1,010 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Awesome hotel but awful internet speed"Jun 18, 2018
  • "A great experience on fourseason shezhen"Jun 11, 2018
  • "Great Location"Jun 2, 2018

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


No booking fees. Best price guaranteed Availability at Sheraton Hotel Futian Shenzhen


Room type # of guests in room  
Executive Superior Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Executive Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Executive Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Deluxe Rooms

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Studio Suite

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 1,010 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


33.8 km (21.0 miles) drive (36 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Sheraton Hotel Futian Shenzhen

  • Great China International Exchange Square, Fuhua Road, Futian District, Shenzhen, China
      • Exhibition Center
      • Shenzhen Convention and Exhibition Centre
      • Huaqiang North Road Commercial District
      • Shenzhen Concert Hall
      • COCO Park

Sheraton Hotel Futian Shenzhen


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Free Self Parking
    • Number of meeting rooms - 15
    • Number of restaurants - 3
    • Number of floors - 30
    • Total number of rooms - 354
    • Number of buildings/towers - 2
    • Concierge Services
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 5000
    • Conference space size (feet) - 53820
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • Spa on Site
    • Limo/Town Car Service
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Kid's Pool
    • Sauna
    • Steam Room
    • Spa
    • Spa Tub
    • Tennis Court
    • Tennis on Site
    • Game Room
    • Breakfast (Surcharge)
    • Coffee Shop
    • show more
    • Coffee/Tea In Lobby
    • Number of bars/lounges - 2
    • Outdoor Pool
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Crib
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Free Local Calls
    • Blackout Curtains
    • Desk
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Bidet
    • Premium Bedding
    • Satellite TV Service
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Sheraton Hotel Futian Shenzhen

  • Awesome hotel but awful internet speed
    Herr-Schlappschuss
    Bavaria, Germany | Jun 18, 2018 | Trip type: Friends getaway

    The Sheraton Shenzhen Futian Hotel should normally get full points in every kind: Very friendly staff, a great architecture, beautiful rooms, great pool area and a perfect gym (which was a subcontrctor) if there wouldn't be two things: The mirror over the bed had some handprints. I can imagine why it was there, but it shouldn't be there. The other negative thing was the very very slow internet connection. The wifi itself was good, but internet was very slow. So I had to change to my mobile data of my German contract, which was not really cheap.

  • A great experience on fourseason shezhen
    KaliPoon
    Melbourne, Australia | Jun 11, 2018 | Trip type: Friends getaway

    The staff in this hotel is amazing, they really helpful and speedy when we need anything else.
    They also help us to make a big surprise for my birthday friends. They brought us a really good memories and experience on such a beautiful day.
    I will choose this hotel next time when I came to shenzhen.
    Thank you for the staff Hannah guan to help us in this big surprise.

  • Great Location
    lannamalai
    Hanoi, Vietnam | Jun 2, 2018 | Trip type: Business

    Location Location Location. Right next to metro station. Walking distance from the most happening place in Shenzhen. Not the newest hotel, but they make up for it with service. The east and west towers have their own gyms. Lounge is nice. Happy hour is even better.

    William C, 总经理 at Sheraton Shenzhen Futian Hotel, responded to this review

    Dear lannamalai,

    Greetings from Sheraton Shenzhen Futian Hotel! Thank you for your staying with us and taking time to share nice comments on TripAdvisor. Please be noted that the renovation of the fitness center (managed by a 3rd party company) has been completed and now it is located on the 9th floor of East Wing. Besides, thanks for your kind recognition towards our location. It will be a great encouragement for us to constantly offer personalized service to valuable guests like you. We sincerely look forward to your next visit!

    William Chea
    General Manager

  • Service was great but the room needs many improvement
    Phoebemy
    Hong Kong, China | May 7, 2018 | Trip type: Solo travel

    Location is good, the hotel is near exit A1/A2 of the Convention & Exhibition Centre MTR station. Just 2 stations from Futian station.

    And the staff Ken was extremely helpful because this time I came with two large pieces of luggage and arrived late in the night. And Ken helped with arranging Shunfeng delivery for shipping my luggage, so I can rest immediately and don't need to bother thinking about it! Really appreciate that...

    The hotel was constructed in 2007 so the facilities and decor are a bit worn out. The shower room can't be closed tightly, so after I took a shower the bathroom was soaked in water.... Never experienced this before....
    And the plant near the sink was stained with toothpaste foam, which was clearly left by the last guest. And the cleaning staff failed to notice and clean it... disgusting.... I'd suggest removing the plant on the washstand.

    In-room breakfast was not worth the money. Just like an ordinary breakfast buffet but with less choice.

    William C, 总经理 at Sheraton Shenzhen Futian Hotel, responded to this review

    Dear Phoebemy,

    Warm greetings from Sheraton Shenzhen Futian Hotel! Thank you for taking time to share with us your comments. We are glad to receive your recognition towards hotel's convenient location. Regarding the unpleasant experience during your stay, I'm sorry we didn’t meet your expectations. Relevant departments of the hotel are getting down to these problems and again thanks you for your valuable suggestion. We sincerely look forward to your next stay, and hope we can let you see our improvement.

    William Chea
    General Manager

  • Wrong Rate Category??
    Stephen O
    Hong Kong, China | Apr 24, 2018 | Trip type: Business

    As a Platinum member, upon arrival, I stood in the roped line area for gold/platinum check in. Only one front desk clerk was behind the counter helping a guest. No one else was in line. But as soon as the other guest walked away, and as I proceeded to walk over to be checked in, a third guest dashed through the regular line ( having clearly just walked up), was acknowledged and began to receive help. Unbelievable! At first, I thought it was an innocent error on the part of the staff that he truly did not see me but as soon as other staff members showed up, he instructed them to help me. So it clearly showed that he knew I was standing in line but did not acknowledge me over another guest who was not even standing in either of the two lines (a simple, “One moment please, my colleague will be with you shortly,” would have sufficed).

    Once my reservation was called up on the computer, I saw which floor had been assigned to me and requested a higher floor. I stay in Shenzhen quite frequently but this was my first (and last) stay at Sheraton Futian. Normally, as a platinum with Marriott, I have no trouble getting a high floor and, more than likely, a courtesy upgrade to a suite. Not so with Sheraton. I was told, when I requested a higher floor, that my rate category did not allow me to move to a higher floor and I have already been upgraded. Rate category!? First that I heard that a rate I always book through both SPG and Marriott websites is a factor whether platinums are denied access to higher floors and/or upgraded suites. I was assigned a room that had absolutely no view, with a chair beside the bed that hardly gave room to maneuver to get into the bed. I always request — and it is clearly on my profile — a room away from the elevator. I was given the room closest to the elevator! Fortunately I did not hear outside foot traffic and could only hear the elevator shaft cables in the early mornings. However, it is definitely back to JWMarriott for me.

    William C, 总经理 at Sheraton Shenzhen Futian Hotel, responded to this review

    Dear Stephen O,

    Thank you for staying with us and leaving us comments on TripAdvisor. Regarding this unpleasant experience during your check-in and stay in the guest room, I'm sorry we didn‘t meet your expectations. Relevant departments of the hotel are getting down to these problems. Thank you for your valuable comments. We sincerely look forward to your next stay, and hope we can let you see our improvement.

    William Chea
    General manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Sheraton Hotel Futian Shenzhen

    • The Sheraton Shenzhen Futian Hotel (Dazhonghua Xilaideng Jiudian) is located in the heart of Shenzhen's Futian District, within walking distance of the Shenzhen Convention Centrer, a library and bar street lined with great nightlife venues.

      For adventures further afield, this Shenzhen hotel offers guests easy access to a metro station. A 30-minute drive also sees guests to Shenzhen International Airport.

      On offer are well-designed rooms and suites equipped with plasma TVs, high-speed Internet access and comfortable Sheraton beds. Executive floor guests enjoy free privileges and executive lounge access.

      Chefs in a wide range of trendy restaurants and bars dazzle diners with exquisite cuisines.

      For those planning events and meetings, there is over 4, 000 square meters of banquet space and 27 conference rooms staffed with meeting professionals.

      After hard workouts in the fitness room or a leisurely swim in the pool, guests can enjoy tanning poolside.

    • Sheraton Shenzhen
    • Shenzhen Sheraton
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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