Hyatt Hotel Dongmen Shenzhen
(3.5/5 by China National Tourism Administration)

Nearby: East Gate Street, Diwang Mansion, Kingkey 100, Luohu Commerical City show on map

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Ranked #27 Hotel in Shenzhen

Rated by 389 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Great Location and Spacious Rooms with Great Service!"Apr 18, 2019
  • "One of the Best Hyatt in Shenzhen"Apr 17, 2019
  • "Business Hotel, Conveniently Located"Apr 15, 2019

Main Features

  • Family Friendly

  • Business Center

  • Restaurant

  • Gym/Fitness Center


No booking fees. Best price guaranteed Availability at Hyatt Hotel Dongmen Shenzhen


Room type # of guests in room  
Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Room

1 King Bed

Sleeps guests

Room

2 Single Beds

Sleeps 2 guests (up to 1 child)


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Over 389 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.6 km (24.5 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hyatt Hotel Dongmen Shenzhen

  • No.3018 Jianshe Road, Luohu District, Shenzhen, China
      • Laojie
      • Diwang Mansion
      • Dong Men Pedestrian Street
      • Shenzhen Railway Station
      • Kingkey 100
      • Huaqiang North Road Commercial District
      • Luohu Commerical City

Hyatt Hotel Dongmen Shenzhen


What's In the Hotel

    • Free WiFi
    • Smoke-free Property
    • Porter & Bellhop
    • show more
    • Number of floors - 15
    • Total number of rooms - 144
    • Frontdesk Service (24 Hours)
    • Fitness Facilities
    • Coffee Shop
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • In-Room Safe
    • Free WiFi
    • Hair Dryer
    • Iron in Room
    • Pay Movies
    • Refrigerator
    • Coffee/Tea Maker
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 AM

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Hyatt Hotel Dongmen Shenzhen

  • Great Location and Spacious Rooms with Great Service!
    CrabisGOOD
    Taguig City, Philippines | Apr 18, 2019 | Trip type: Family

    Our stay here was great! We really enjoyed it. It was comfortable. The shower was really comfortable and the location excellent. There wasn't much to complain about and we were really happy with the service plus amenities we received. The egg guy at breakfast made the eggs perfectly. Also the guy at the front door was really nice. Downside is there is not enough room to get a table at breakfast. Also we asked for 4 extra pillows because we were using the sofa couch for our kids and the guy laughed and said "no this is a hotel, I can. only give you 2." The couch is a long and big but only has a twin bed.

    Cruiser708546, 经理 at Hyatt Place Shenzhen Dongmen, responded to this review

    Dear CrbisGOOD,

    Thank you for much for taking time to share with us about your recent experience.

    A copy of your comments had been shared with team for further service improvement.

    Once again, may I take this opportunity to thank you for sharing your experience with us. I certainly hope to have the opportunity of welcoming you back to the Hyatt Place Shenzhen Dongmen in the future.

    Best regards,

    James Jiang
    Hotel Manager

  • One of the Best Hyatt in Shenzhen
    alan3218
    Vancouver, Canada | Apr 17, 2019 | Trip type: Solo travel

    This is the best Hyatt I've stay so far. I choose this place over the Grand Hyatt Shenzhen (sometime I stay there as well) not just because the price, its mainly because the environment of the hotel and the atmosphere of the team. Specially thanks to James and his teams, everyone is so welcome and so warm, as soon as I walked up to the reception, they said "welcome back Mr. Huang", it just feel like home whenever I stay in this Hotel.

    Cruiser708546, 经理 at Hyatt Place Shenzhen Dongmen, responded to this review

    Dear Alan3218,

    It is our pleasure to have you as our regular guest that I would like to genuinely thank you for taking the time to share with us a detailed account of your stay.

    A copy of your compliment had been shared with our internal colleagues, which encourage us to keep good service and standards.

    Look forwards to welcoming you back soon.

    Best regards,

    James Jiang
    Hotel Manager

  • Business Hotel, Conveniently Located
    Kool123934
    Singapore | Apr 15, 2019 | Trip type: Couples

    This hotel is located right at the door step of Dongmen Laojie Walking Street, above Laojie subway station and a shopping mall. It is a wonderful location for shopping and street food, however, the check-in lobby of the hotel is not on the ground level and they do not provide bell service. Thus, hotel guests must be prepared to carry their luggage all the way to the upper level for check-in. Hotel lobby and guest rooms are spacious and decorated with minimalist design theme, thus gave us a very cold feeling. Reception and concierge staffs were efficient but lacked enthusiasm to provide assistance and direction. Breakfast was simple and not fanciful, were there to fill up our stomach and got ready to start a day.

    Cruiser708546, 经理 at Hyatt Place Shenzhen Dongmen, responded to this review

    Dear Kool123934,

    It is our pleasure to have you as our guest and I would like to genuinely thank you for taking the time to share with us a detailed account of your stay.

    First of all, please accept our apology for all convenience may cause to you due to no bell service and some service issue from reception. I appreciate very much that you took the time to bring the matters to our attention and for listing out the problems with such details; your kind understanding and support certainly help us continually improve and stride for service excellence. I was most concerned to learn your unpleasant experience and these incidents are definitely not indicative of the level of services and standards that Hyatt Place Shenzhen Dongmen prides itself on. Since we are selected service in Hyatt brand, we are sorry that we don't have bell service. Regards to staff not enthusiasm to provide assistance, I have reviewed this issue together with our colleagues, and please rest assured that I shall place more emphasis on the way how we interact with our valuable clients.

    Once again, may I take this opportunity to thank you for sharing your experience with us. I certainly hope to have the opportunity of welcoming you back to the Hyatt Place Shenzhen Dongmen in the future.

    Your sincerely,

    James Jiang
    Hotel Manager

  • Convenient & Clean Hotel
    explore2000
    Singapore, Singapore | Apr 7, 2019 | Trip type: Couples

    Superb location: Hotel is above metro station. Just a few steps from Laojie metro station with many amenities nearby. Located in the midst of the famous Dongmen shopping and food street.

    Room: Spacious, comfortable & clean. Soft and fluffy beddings.

    Shopping: Lots of shopping and nice restaurants below and around hotel vicinity.

    Breakfast: Decent spread though would be better with more varieties. Pleasant and vigilant waiting staff.

    Reception Staff: Could improve with more training in customer service especially the trainees.

    Tip: Room facing road and exhaust pumps noisy.

  • Convenient & Clean Hotel
    explore2000
    Singapore, Singapore | Apr 7, 2019 | Trip type: Couples

    Superb location: Hotel is above metro station. Just a few steps from Laojie metro station with many amenities nearby. Located in the midst of the famous Dongmen shopping and food street.

    Room: Spacious, comfortable & clean. Soft and fluffy beddings.

    Shopping: Lots of shopping and nice restaurants below and around hotel vicinity.

    Breakfast: Decent spread though would be better with more varieties. Pleasant and vigilant waiting staff.

    Reception Staff: Could improve with more training in customer service especially the trainees.

    Tip: Room facing road and exhaust pumps noisy.

    Cruiser708546, 经理 at Hyatt Place Shenzhen Dongmen, responded to this review

    Dear explore2000,

    It is our pleasure to have you as our guest and and I would like to genuinely thank you for taking the time to share with us a detailed account of your stay.

    A copy of your comments had been share with our team, which encourage us to keep good service and standards.

    Look forwards to welcoming you back soon.

    Best regards,

    James Jiang
    Hotel Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Hyatt Hotel Dongmen Shenzhen

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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