Hyatt Hotel Dongmen Shenzhen
(3.5/5 by China National Tourism Administration)

Nearby: East Gate Street, Diwang Mansion, Kingkey 100, Luohu Commerical City show on map

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Last booking: 15 hours ago

Ranked #27 Hotel in Shenzhen

Rated by 389 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Excellent location and very clean room!"Feb 22, 2018
  • "Very good stay"Feb 11, 2018
  • "Good breakfast and convenient location"Feb 11, 2018

Main Features

  • Family Friendly

  • Business Center

  • Restaurant

  • Gym/Fitness Center


No booking fees. Best price guaranteed Availability at Hyatt Hotel Dongmen Shenzhen


Room type # of guests in room  
Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Room

1 King Bed

Sleeps guests

Room

2 Single Beds

Sleeps 2 guests (up to 1 child)


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Over 389 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.6 km (24.5 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hyatt Hotel Dongmen Shenzhen

  • No.3018 Jianshe Road, Luohu District, Shenzhen, China
      • Laojie
      • Diwang Mansion
      • Dong Men Pedestrian Street
      • Shenzhen Railway Station
      • Kingkey 100
      • Huaqiang North Road Commercial District
      • Luohu Commerical City

Hyatt Hotel Dongmen Shenzhen


What's In the Hotel

    • Free WiFi
    • Smoke-free Property
    • Porter & Bellhop
    • show more
    • Number of floors - 15
    • Total number of rooms - 144
    • Frontdesk Service (24 Hours)
    • Fitness Facilities
    • Coffee Shop
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • In-Room Safe
    • Free WiFi
    • Hair Dryer
    • Iron in Room
    • Pay Movies
    • Refrigerator
    • Coffee/Tea Maker
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 AM

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Hyatt Hotel Dongmen Shenzhen

  • Excellent location and very clean room!
    Maris1028
    Feb 22, 2018 | Trip type: Family

    Excellent local, we took the metro from the train station, the hotel is just above the metro exit (H), super easy access to get to the hotel.

    Room was very clean and during our stay the room attendant was very attentive! She was friendly and as she knew we were travelling with young child she place additional tissues and amenities for us! And I love the way she arrange our personal items with care!

    It was little get away for us but as it was our wedding anniversary coming up, we wanted to celebrate our wedding anniversary. I was told by the travel agent that a cake and a bottle of wine would be preset up for us for our special occasion, however that was not done. We did not make a fuss to the hotel staff as I understood I cannot expect something that I didn't pay for, nonetheless, we felt a little disappointed as the travel agency told us it would be done.

    In the breakfast room, although the restaurant was quite busy but the food refills fast and the staff were friendly and did not get stress out. By the egg stations Chef were chatting away with the guests and can see the Chef actual enjoys what they do.

    Overall we had an enjoyable stay! We would recommend our friends to stay there.

  • Very good stay
    Eunjee K
    Feb 11, 2018 | Trip type: Business

    Staffs are very friendly and helpful.
    It’s in a very good location for shopping , Métro is just down which is very convenient to avoid heavy traffic in the area.
    Room is spacious, nice & clean.
    Surely will recommend to family & friends.

    , 经理 at Hyatt Place Shenzhen, Dongmen, responded to this review

    Dear Eunjee K,

    It is our pleasure to have you as our guest to share your recent experience.

    A copy of compliments had been shared with team members, which it encouraged us to keep working hard and good service product.

    Look forwards to welcoming back soon.

    Best regards,

    James Jiang
    Hotel Manager

  • Good breakfast and convenient location
    snowlee
    Sydney, Australia | Feb 11, 2018 | Trip type: Business

    The room is surprisingly spacious and comfortable. The hotel is simple and clean. You can always trust Hyatt breakfast as it is of consistent quality from Park Hyatt to Hyatt Place. It only a short taxi ride to the HK border.

    , 经理 at Hyatt Place Shenzhen, Dongmen, responded to this review

    Dear Snowlee,

    Thank you for taking time to share with us about your recent experience.

    A copy of your comments had been shared with team colleagues, which it help us to keep working hard to maintain good service quality.

    Regards to taxi service, we may suggest to take subway to Luohu border with 2 stops only if taxi is not choice at peak time.

    Look forwards to welcoming you back soon.

    Best regards,

    James Jiang
    Hotel Manager

  • Great place to stay!
    JADarby
    Hawera, New Zealand | Feb 6, 2018 | Trip type: Friends getaway

    Great room with a good view. Bed is comfortable and very quiet at night. Breakfast was very good with lots of different choices including fruit and drink and changes every morning. Overall was a great stay and I would stay again.

    , 经理 at Hyatt Place Shenzhen, Dongmen, responded to this review

    Dear JADarby,

    It is our pleasure to have you as our guest to share your recent experience.

    A copy of compliments had been shared with team members, which it encouraged us to keep working hard and good service product.

    Look forwards to welcoming back soon.

    Best regards,

    James Jiang
    Hotel Manager

  • The Staff and Breakfast
    Stbroker
    Kuala Lumpur, Malaysia | Feb 5, 2018 | Trip type: Couples

    Has a wonderful experienced with a first for staff apologizing for not their fault, as we arrived round 4.30am in the morning.
    My wife dropped her phone in the car and as in China if you dont have VPN you cant use the phone, thus she panic and the hotel staff was nice enough to assist with calling the police and helping us get a cab back to the airport and when we got back at 930am, they tried to get us a room, but due to our request for a room which has air con function, we had to wait, which was perfectly fine with us, as the thought was a very nice touch. In winter, no air con function in room except a few rooms only, thus the staff tried hard to get us one, and when we do not like the room, they found another room and even got the housekeeping involved to have the air con functioning.
    Breakfast was wonderful, although the staff can be better train in service and cleanliness, as table scrap was just swept to the floor. The spread and quality of the food was very good.
    Location of this hotel is excellent for shoppers and foodies. Every corner you turn there are something new to discover.
    I will be back.

    , 经理 at Hyatt Place Shenzhen, Dongmen, responded to this review

    Dear Stbroker,

    It is our pleasure to have you as our guest and I would like to take this opportunity to thank you for share with us such detail account of your stay.

    A copy of your comment had been shared with gallery team to keep working hard to make good service and good product.

    Look forwards to welcoming you back in near future.

    Best regards,

    James Jiang
    Hotel Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Hyatt Hotel Dongmen Shenzhen

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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