Hyatt Hotel Dongmen Shenzhen
(3.5/5 by China National Tourism Administration)

Nearby: East Gate Street, Diwang Mansion, Kingkey 100, Luohu Commerical City show on map

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Ranked #27 Hotel in Shenzhen

Rated by 389 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Majestic Service and Holiday"Jul 7, 2019
  • "Great stay"Jun 17, 2019
  • "It has been over used"Jun 10, 2019

Main Features

  • Family Friendly

  • Business Center

  • Restaurant

  • Gym/Fitness Center

No booking fees. Best price guaranteed Availability at Hyatt Hotel Dongmen Shenzhen

Room type # of guests in room  

1 King Bed

Sleeps 3 guests (up to 2 children)


1 King Bed

Sleeps guests


2 Single Beds

Sleeps 2 guests (up to 1 child)

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Over 389 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

39.6 km (24.5 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hyatt Hotel Dongmen Shenzhen

  • No.3018 Jianshe Road, Luohu District, Shenzhen, China
      • Laojie
      • Diwang Mansion
      • Dong Men Pedestrian Street
      • Shenzhen Railway Station
      • Kingkey 100
      • Huaqiang North Road Commercial District
      • Luohu Commerical City

Hyatt Hotel Dongmen Shenzhen

What's In the Hotel

    • Free WiFi
    • Smoke-free Property
    • Porter & Bellhop
    • show more
    • Number of floors - 15
    • Total number of rooms - 144
    • Frontdesk Service (24 Hours)
    • Fitness Facilities
    • Coffee Shop
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • In-Room Safe
    • Free WiFi
    • Hair Dryer
    • Iron in Room
    • Pay Movies
    • Refrigerator
    • Coffee/Tea Maker
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 AM

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Hyatt Hotel Dongmen Shenzhen

  • Majestic Service and Holiday
    Paranaque, Philippines | Jul 7, 2019 | Trip type: Family

    Had a majestic stay in Hyatt Place Shenzhen Dongmen. Got 2 King bed rooms.

    Staff: Very hospitable, 100%
    Cleanliness: Sparkling clean beddings, towels, room, hotel - 100%
    Comfort: Beds are comfortable, rooms are quite - 100%
    Spaciousness: Very specious - 100%
    Food: Great breakfast selection and delicious - 100%
    Area: Very accessible, below the hotel is Laojie Station

    Highly recommend!

    Hyatt made my stay like a queen. It was a majestic holiday.

  • Great stay
    Europe | Jun 17, 2019 | Trip type: Business

    We stayed one night for business trip. Location is at at the center of Dongmen and well connected by the metro station just downstairs. The room is very spacious, functional and with good amenities. The staff team at front desk is superb - very helpful. Special thanks to Ross for his kind and personal attention for our needs.

  • It has been over used
    Yu-Wei Y
    Montreal, Canada | Jun 10, 2019 | Trip type: Business

    Great Hotel means a lots of bookings/turn over , the bed / mattress and bathroom towels need to be changed as they are sign of over used and fatigue. The rest is perfect and it is at amazing location. My preferred hotel in Shengzhen.

  • Long weekend staycation.
    Hong Kong, China | Jun 7, 2019 | Trip type: Couples

    Excellent location right on top of 1234 Space shopping mall where you’ll find restaurants, Starbucks, various milk tea shops and more on the 4th and 5ft floor! Laojie Subway station right underneath the hotel with direct line to Shenzhen airport and just a few minutes walk to Dongmen shopping streets! Spacious room with a nice view. So comfortable bed, clean and awesome decor! The front desk staffs are so welcoming and extra thankful for our room upgrade! Unquestionable hospitality and undoubtedly recommendable!

    Cruiser708546, 经理 at Hyatt Place Shenzhen Dongmen, responded to this review

    Dear Byaheng-oldies,

    It is our pleasure to have you as our valued guest to share with us about your recent experience.

    A copy of your comments had been shared with our colleagues, which made us to keep working harder and harder to maintain good service and standards.

    Look forwards to welcoming you back in near future.

    Best regards,

    James Jiang
    Hotel Manager

  • Good hotel and stay
    Mumbai, India | Jun 3, 2019 | Trip type: Business

    Really nice hotel at the entrance of a very cool walking area. Tons of great food options. Right above the subway, so easy access.
    Hotel was really nice, staff were very helpful, and breakfast was lovely.
    The one thing I didn't like, in fact hated, was that at the lights switch to the bathroom controls both the bathroom and this mini walk in closet. The mini walk in closet doesn't have a door. Therefore if your partner is sleeping in bed and you go to the bathroom late or early, there's a very high chance that this light will wake them up.
    Apart from that, the room was delightful.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Hyatt Hotel Dongmen Shenzhen

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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