Hotel Soul Suzhou
(4/5 by China National Tourism Administration)

Nearby: Guan Qian Shopping Street, Beisita, Suzhou Embroidery Research Institute show on map

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Last booking: 10 hours ago

Ranked #3 Hotel in Suzhou

Rated by 944 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good service and comfortable"Jan 1, 2018
  • "Mr"Dec 30, 2017
  • "Amy"Dec 28, 2017

Main Features

  • Breakfast

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Gym/Fitness Center

  • Local Tours


Highlights of Hotel Soul Suzhou

Recommended for sightseeing - Hotel has easy access for lot of attractions

English speaking staff - easy to communicate
Spacious and comfortable rooms to spend a great holiday
Excellent food with international cuisines and local dishes on the menu

Shopping in Guan Qian street is a 3min walk

History Explorers visit New Suzhou Museum - 1.2 km away from the hotel
Lion forest garden is the perfect way to take a relaxing walk through the busy street only 1.1 km away from the hotel

Free WiFi and Free Parking


1 people booked this hotel in the past 48 hours
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Room type # of guests in room  
Executive Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Business Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Aroma Room

1 Double Bed or 2 Beds

Sleeps 3 guests (up to 2 children)


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Over 944 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


2.3 km (1.4 miles) drive (7 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Hotel Soul Suzhou

    • Shopping in Guan Qian street is a 3min walk
  • No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou, China
      • Suzhou Railway Station
      • Leqiao
      • Shantang Street
      • SuZhou ShanTang Jie
      • Guan Qian Shopping Street
      • Suzhou Embroidery Research Institute
      • MoMi Cafe&Bookstore (Suzhou Dingxiang)

Hotel Soul Suzhou


What's In the Hotel

    • Free WiFi
    • Number of restaurants - 3
    • Number of floors - 7
    • Total number of rooms - 220
    • Number of buildings/towers - 1
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Free Train Station Pickup
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Fitness Facilities
    • Breakfast (Surcharge)
    • Bar & Lounge
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • In-Room Safe
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Phone
    • LCD TV
    • Coffee/Tea Maker
    • Room Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥88.00 ($13.77) per person (approximately)
      • ¥1,100.00 ($172.08) per vehicle (one way)
      • ¥200.00 ($31.29) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Hotel Soul Suzhou

  • Good service and comfortable
    D_and_G_2008
    Hong Kong, China | Jan 1, 2018 | Trip type: Couples

    The hotel provides free shuttle to the train station & the Humble Administrator Garden and it is a plus. The garden is about 15-20 mins walk from the hotel so we can take the shuttle to the garden & then walk back to the hotel to appreciate the Suzhou styled bus station and taste local GuSu food at restaurants.

    Room is super large and wifi is exceptionally good. Toilet is clean & large, too. Breakfast choices are plentiful.

  • Mr
    859656236
    Suzhou, China | Dec 30, 2017 | Trip type: Business

    Howie is an excellent young man. He is very attentive and helpful. The room is so magnificent, big and clean bathroom. The balcony doesnt have a good view but i like the comfort and the carpet inside. The furniture is brilliant not to mention the tv and the toiletries are classy.

  • Amy
    AmyinChina
    South Africa | Dec 28, 2017 | Trip type: Friends getaway

    We had a wonderful time at hotel soul. Centralized, very friendly staff, wonderful food and very comfortable rooms. My only criticism would be the bathroom door not closing properly and the fact that it’s almost see through but the hotel has tried to fix that problem with a blind. We will certainly be back to explore more of Suzhou❤️

  • good
    22899468
    Tokmok, Kyrgyzstan | Dec 18, 2017 | Trip type: Friends getaway

    They have free short bus to The Humble Administrator's Garden. Michael was very hospitable to us. He introduced Suzhou Garden and I feel he was very professional, so cool. BTW, their four elevators were so so so so ....wonderful, fantastic.......

    Angel C, General Manager at Hotel Soul Suzhou, responded to this review

    Dear 22899468,

    Thank you for taking your precious time to share your experience with us.

    We are most delighted to know that you had an overall enjoyable stay with us. You kind words about Michael Huang, Front Office Manager will definitely be shared with him. It has been our pleasure to you as our guests.

    Hotel Soul offers a new type of Executive Suites, spacious and luxurious brand-new spaces that it comes with premium attentive services. It would be our pleasure to provide you with another wonderful stay in the very near future.

    With warm regard,

    Angel Chan
    General Manager

  • Nice hotel in a great location
    TiongGhee
    Singapore, Singapore | Dec 10, 2017 | Trip type: Family

    My review is based on my 4 days stay at the hotel.

    Location:
    The hotel is approximately 20 minutes from the Suzhou Railway station by taxi.

    The hotel is located 100m off Pi Shi Jie, a long shopping street. This provided good access to shopping as well as a food choices. For relaxation, a spa is located just 5 minutes in the opposite direction from Pi Shi Jie.

    I walked to the Suzhou Museum (25 minutes) and North Temple Pagoda (20 minutes). Tiger Hill is 9 bus stops away.

    Room:
    The lifts to the hotel rooms have three interesting themes. I should leave it to the guest to find out.

    The room is spacious with two super single beds, two sofas and long working desk. For the bathroom, only a standing shower is available. My only complaint about the room is that the bathroom is built using see-through glass. Even though, effort was made to provide some privacy, it is still possible to see what the other person is doing in the bathroom. The bedroom will be awkward for traveling family or friends.

    Breakfast:
    Though breakfast is included as part of the hotel rate, there is good variety. There is a egg and noodle stand for on-the-spot cooking, western food, Chinese food, grind from bean coffee, salad bar, juice bar, etc.

    Staff:
    Staff are very friendly and helpful; Staff will great you when you are entering or leaving the hotel. I was most impressed by the bellboy who showed a lot of enthusiasm when sharing the different services that is available in the hotel.

    The other complaint came from my sister, the first floor lady's toilet is quite eerie looking with the red lights and red walls.

    Angel C, General Manager at Hotel Soul Suzhou, responded to this review

    Dear TiongGhee,

    Thank you for taking your precious time to share your experience following your recent stay with us.

    We are most delighted to know that you found our hotel location central. Your comments on our decoration had been well noted by us. We understand our thematic décor may not suit for everyone. We rely on guest feedback to improve ourselves wherever possible. Your kind words complimenting on our room and service provided by the team are highly appreciated. It has been our pleasure to have you as our guests.

    Hotel Soul offers a new type of Executive Suites, spacious and luxurious brand-new spaces that it comes with premium attentive services. We hope that you can experience our new renovated suites on your next visit in Suzhou.

    With warm regard,

    Angel Chan
    General Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Hotel Soul Suzhou

    • The Hotel Soul Suzhou (Suzhou Sugeli Jiudian) opened in 2010 is the first contemporary boutique hotel in Suzhou. It is within walking distance of the lively downtown Guanqian Street as well as most of Suzhou's popular tourist attractions.

      This Suzhou hotel offers various rooms outfitted with safes and mini bars. The rooms include a tea or coffee set and a sleek contemporary bathroom with rain shower and complimentary grooming products. Wi-Fi keeps guests fully wired-up. The design concept juxtaposes elements of modern and ancient China, celebrates the nation's remarkable swift modernization while paying tribute to its distinguished past.

      Diners can enjoy the finest culinary arts of Suzhou's first authentic French restaurant, Brasserie 101, plus designer in-room amenities and high-tech conveniences.

      To ensure presentations and forums run seamlessly, the hotel has three meeting rooms equipped with the latest audiovisual technology.

      For recreation, guests can exercise in the well-quipped gym or enjoy a nutrition fix at the iSpace juice bar. Should they wish to, guests can also lap up some rays or simply escape for a few moments of solitude in the hotel's roof garden, juice bar and reflexology room.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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