InterContinental Hotel Suzhou
(5/5 by China National Tourism Administration)

Nearby: Round times Square, Round times Square, Suzhou Park District Railway Station show on map

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Last booking: 19 hours ago

Ranked #4 Hotel in Suzhou

Rated by 630 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Nice location"Apr 2, 2018
  • "Nice location"Apr 2, 2018
  • "Good hotel for business-related stays"Mar 26, 2018

Main Features

  • Internet

  • Breakfast

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool


Highlights of InterContinental Hotel Suzhou

Refreshing atmosphere and friendly staff

Tantalizing multi-cuisine breakfast buffet with reasonable price
Modern and elegant rooms that are well equipped with many amenities

Located near the Jinji lake for a sneak peek of nature’s beauty as well as energetic city

Nearby shopping centers and restaurants for an awesome experience
Experience where modern china awakened visit Suzhou Industrial park built as a model of Singapore economy - only 3.8km away

Free WiFi and Free Parking


1 people booked this hotel in the past 48 hours
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Room type # of guests in room  
Deluxe Room (City View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room (Lake View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (Lake View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (City View)

2 Single Beds

Sleeps 3 guests (up to 2 children)

Intercontinental Deluxe Room

2 Beds

Sleeps 3 guests (up to 2 children)

Intercontinental Club Room

1 Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Room

1 Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Superior Suite

1 Bed

Sleeps 3 guests (up to 2 children)

Intercontinental Club Room

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 630 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


3.7 km (2.3 miles) drive (9 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of InterContinental Hotel Suzhou

    • Nearby shopping centers and restaurants for an awesome experience
  • No.288 Wangdun Road, Suzhou, China
      • Wenhuabolanzhongxin
      • Suzhou Park District Railway Station
      • Round times Square

InterContinental Hotel Suzhou


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Safe-deposit Box
    • Number of restaurants - 5
    • show more
    • Total number of rooms - 433
    • Airport Transportation (Surcharge)
    • Laundry Facilities
    • show more
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • ATM/Banking
    • Spa on Site
    • Tours/Ticket Assistance
    • Wedding Services
    • Spa
    • Sauna
    • Breakfast (Surcharge)
    • Coffee Shop
    • show more
    • Coffee/Tea In Lobby
    • Number of bars/lounges - 3
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Hair Dryer
    • Bathrobes
    • Video Game Console in the Room
    • LCD TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥170.00 ($26.59) per person (approximately)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of InterContinental Hotel Suzhou

  • Nice location
    PR_S18
    Utrecht, The Netherlands | Apr 2, 2018 | Trip type: Couples

    Had visited the same hotel in Beijing and expected kind of the same in Suzhou but rooms were less spacious and the same for the breakfast. Especially annoying was the fact that we could not have breakfast with buffet due to a very large group of chinese visitors and were dislocated to the lobby area where the food was definitely less good and much less choice.
    Very conveniently located close to subway stations.

  • Nice location
    PR_S18
    Utrecht, The Netherlands | Apr 2, 2018 | Trip type: Couples

    Had visited the same hotel in Beijing and expected kind of the same in Suzhou but rooms were less spacious and the same for the breakfast. Especially annoying was the fact that we could not have breakfast with buffet due to a very large group of chinese visitors and were dislocated to the lobby area where the food was definitely less good and much less choice.
    Very conveniently located close to subway stations.

    icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

    Dear InterContinental Guest,
    Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We do apologize to you in regards the breakfast variety in our lobby area. Please rest assures that to meet our guest’s expectation as much as we can is our highest mission. We will definitely look into this seriously and the actions will be taken immediately to improving our shortness. Thank you again for your feedback and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

  • Good hotel for business-related stays
    0512aldo
    Gossau, Switzerland | Mar 26, 2018 | Trip type: Business

    Spacious rooms with large king-size bed, nice location near Shopping district and Jinji-lake (tipp: get room with view on the lake). Breakfast: good / as IHG rewards member, you feel welcomed. Fitness Center: adequately equipped, SPA: ok / meals: ok.

    icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

    Dear InterContinental Guest,
    Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our spacious rooms, nice location, breakfast and fitness center all made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward. Thank you again for your support and we look forward to welcoming you back to the InterContinental Suzhou in the near future!

  • Human services need improvement
    JeddaCath
    Boston, Massachusetts | Mar 22, 2018 | Trip type: Business

    The physical room and the hotel are excellent. The room specially is very comfortable with plenty of sockets for charging devices, comfortable bed and great shower. WiFi was excellent. The gym is very good. 5/5

    The breakfast was included in my room and it is very good. Everything labeled very very well. Appreciate that even if lard was used to cook vegetables it was labeled. 5/5

    What is making me give a lower rating is the human services. 2/5. One my IHG status was not acknowledged and I was not given an automatic upgrade. When I came back to the Ambassador desk, they offered me a Lake view room but i had already unpacked and didn’t want to pack up and move. Should have been done at check in even though I gave my IHG card. Second, unfortunately the concierge I dealt with didn’t speak English. I booked a tour for the morning. The concierge called me back twice trying to explain something but I couldn’t understand and he couldn’t speak English. I really don’t know what happened to the tour. 2/5

  • Human services need improvement
    JeddaCath
    Boston, Massachusetts | Mar 22, 2018 | Trip type: Business

    The physical room and the hotel are excellent. The room specially is very comfortable with plenty of sockets for charging devices, comfortable bed and great shower. WiFi was excellent. The gym is very good. 5/5

    The breakfast was included in my room and it is very good. Everything labeled very very well. Appreciate that even if lard was used to cook vegetables it was labeled. 5/5

    What is making me give a lower rating is the human services. 2/5. One my IHG status was not acknowledged and I was not given an automatic upgrade. When I came back to the Ambassador desk, they offered me a Lake view room but i had already unpacked and didn’t want to pack up and move. Should have been done at check in even though I gave my IHG card. Second, unfortunately the concierge I dealt with didn’t speak English. I booked a tour for the morning. The concierge called me back twice trying to explain something but I couldn’t understand and he couldn’t speak English. I really don’t know what happened to the tour. 2/5

    icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

    Dear InterContinental Guest,
    Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. Feedback such as yours is very valuable to us and enables us to monitor our standard. We noticed that you had some problem during the stay, we are sorry for the inconvenience Caused. Highly appreciate that you could let us know more details and we will try our best to improve. Please email to communication@intercontisuzhou.com, thank you very much for your feedback and we look forward to your reply.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about InterContinental Hotel Suzhou

    • InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities.

    • Intercontinental Suzhou Hotel Suzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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