Crowne Plaza Hotel Suzhou    (Formerly Known As New Suzhou International Hotel)
(4/5 by China National Tourism Administration)

Nearby: Dongfang Mall, Dongfang Mall, Suzhou Park District Railway Station show on map

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Last booking: 48 hours ago

Ranked #1 Hotel in Suzhou

Rated by 1,034 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Very good views"Jan 20, 2018
  • "Fantastic 5 star hotel and food"Jan 2, 2018
  • ""Crown" of all hotel experiences"Dec 23, 2017

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Crowne Plaza Hotel Suzhou


Room type # of guests in room  
Deluxe Room

1 Bed

Sleeps 3 guests (up to 2 children)

Club Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room

2 Single Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

2 Single Beds

Sleeps 3 guests (up to 2 children)

Club Room

1 Bed

Sleeps 3 guests (up to 2 children)

Room

1 Bed

Sleeps 3 guests (up to 2 children)

Superior Suite

1 Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

2 Single Beds

Sleeps 2 guests


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Over 1,034 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


4.8 km (3.0 miles) drive (9 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Crowne Plaza Hotel Suzhou

  • No.168 Xinggang Street, Suzhou, China
      • Dongfangzhimen
      • Suzhou Park District Railway Station
      • Dongfang Mall

Crowne Plaza Hotel Suzhou


What's In the Hotel

    • Free WiFi
    • Free Parking Nearby
    • RV, Bus, Truck Parking
    • Safe-deposit Box
    • Shopping on Site
    • show more
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 13
    • Number of restaurants - 5
    • Number of buildings/towers - 1
    • Total number of rooms - 344
    • Number of floors - 8
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Train Station Pickup (Surcharge)
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • 24-Hour Business Center
    • Conference space size (feet) - 22012
    • Conference Center
    • Conference space size (meters) - 2045
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Sauna
    • Spa
    • Hair Salon
    • Grocery/Convenience Store
    • Game Room
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Nightclub
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Barbecue Grill
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Crib
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Minibar
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Climate Control
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • In-Room Massage Service

Good to Know

  • Check in from 1:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.00 ($26.59) per person (approximately)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Crowne Plaza Hotel Suzhou

  • Very good views
    MAWJ57
    Jan 20, 2018 | Trip type: Business

    Very accomplished hotel providing all the amenities for an enjoyable stay for either business or vacation. It is a good location to explore the local area with the opportunity for a good scenic walks with good restaurants located close buy if you want to eat out but the hotel food is also very good.

    Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

    Dear MAWJ57,

    Thank you for your stay with us at Crowne Plaza Suzhou. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Meanwhile your recognition of our food is highly appreciated. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again and we look very much forward to welcoming you back in the future.

  • Fantastic 5 star hotel and food
    d_daisy
    United Arab Emirates | Jan 2, 2018 | Trip type: Couples

    Amazing hotel with top notch service, delicious quality food and perfect location. Had the roast dinner at T-boat restaurant and it was so tasty, it felt like I was back home in the UK, well it was better than a lot of roasts that I’ve had back home!
    All staff are so friendly, welcoming and professional, especially reception and Conceirge.

    The breakfast buffet has a great selection of western foods such as granola, English breakfast and waffles.
    Thank you for a wonderful stay.

    Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

    Dear d_daisy,

    Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and were especially impressed by our service, location, food of TBoat and breakfast buffet. Your recognition is the best reward to us all. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

  • "Crown" of all hotel experiences
    shaboom812
    Beijing, China | Dec 23, 2017 | Trip type: Family

    From the moment we arrived at the Crowne Plaza hotel, we were greeted with impeccable service that left us feeling pleasantly surprised. Needless to say, this service persisted throughout our stay, and the warmth, friendliness,and astonishing attentiveness of the staff left me feeling like royalty. (The only downside with this was that I became spoiled--can I take the Crowne Plaza staff back home with me?)

    The hotel itself was beautiful, the rooms were clean, and room service as well as any special requests we had were always promptly attended to. The breakfast buffet was just OK for me, but there was generally a wide array of options to choose from and I could always find something to get me through the morning. Also, when the waitresses discovered that I had certain dietary restrictions (pescatarian), they offered to have the chef prepare a side of fish specifically for me, and they thoughtfully remembered to do so the remainder of my stay.

    I don't have enough good words to say about the concierge service. Edric is the guy to go if you want to find your way around the most important parts of Suzhou. His vast knowledge of the city, his excellent recommendations, and his competence in arranging and booking travel accommodations for us made our trip hassle-free, headache-free, and so smooth and pleasant. Perhaps the aspect I was most appreciative of though was that he was readily available to us by phone (through text and/or call) if we ran into issues outside of the hotel. At one point during our trip, we got lost in a remote area of Suzhou at night and in an area where it was difficult to find anyone to communicate with. I called Edric and he arranged for our driver to pick us up at that location within 15 minutes. Truly amazing. I could go on and on--thanks for your excellent service, Edric.


    Toward the end of our stay I was acquainted with another of the wonderful staff members, Nadya. After we checked out, we had a few hours to kill before our train departure, and she offered to take us to a more comfortable and private lounge area while we waited. She made our last few hours at the Crowne Plaza extra memorable with her thoughtful accomodation and great conversation. I don't think any hotel experience can compare to Crowne Plaza, and there is no question I would stay here again if I return to Suzhou.

    Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

    Dear shaboom812,

    On behalf of our entire team I would like to sincerely thank you for coming to stay with us and for taking the time to share such an encouraging review with us. We are delighted that you’ve enjoyed your stay and we were able to impress you with our staff and service. We will share your feedback with our colleagues, as it will definitely encourage them go extra mile to deliver better service. Thank you once again and we look very much forward to welcoming you back in the future.

  • 行政酒廊
    le0nardlu
    Suzhou, China | Dec 23, 2017 | Trip type: Business

    The scenery here is so beautiful that I really like it.And the food here is very yummy, I ate a lot. The service here is so good that the servers is very warm and helpful, especially Shanny Wang and Crystal Sun, I like their service very much.

    Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

    Dear le0nardlu,

    Thank you very much for taking your valuable time to write a motivating review regarding your recent stay with us at Crowne Plaza Suzhou. We were pleased to note that you were highly impressed by our scenery, food and service of club lounge. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you once again and we look very much forward to welcoming you back in the future.

  • Where the guest feels like to be the captain
    LesSchloss
    Langnau im Emmental, Switzerland | Dec 17, 2017 | Trip type: Business

    This was already my second stay at the Crown Plaza and will also be my future dock when I travel to Suzhou again.

    I will not rate the rooms and facilities of this hotel since everithing is at a high level anyway.

    The most important thing for me are always the people who fill a place like this. I have not visited any other hotel where the staff are as attentive, friendly and accommodating as here.

    After a long day at work, it was always a great pleasure to end the evening at the Mariana Lounge. Steffy, the new bar manager and her team (David, Kevin, Ann, Juicy, Jenny, Vincent...) took great care of me and made every wish come true.
    Not to forget on top of this, the excellent musical performance of Gino the piano player, and the delicios food from the T-Boat restaurand which make this place so great.

    A special thank also go to the guest relation officer Nadya, who always had some time to have a nice conversation with which she snatched me out of the lonely traveler.

    Because of all this, I had a very nice stay, whereby the departure was not only in anticipation of home, but also with sadness of leave.

    With best thanks,
    Thomas

    Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

    Dear LesSchloss,

    Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Crowne Plaza Hotel Suzhou

    • Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou.

    • Crowne Plaza Suzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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