Marriott Hotel Suzhou
(4.5/5 by China National Tourism Administration)

Nearby: Hanshan Temple, Xiyuan Temple of Suzhou, Liu Lingering Garden show on map

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Last booking: 30 hours ago

Ranked #14 Hotel in Suzhou

Rated by 416 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "A nice gem in Suzhou"Apr 5, 2018
  • "A nice gem in Suzhou"Apr 5, 2018
  • "Marriott Suzhou - Executive Lounge"Apr 1, 2018

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool


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Over 416 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


9.0 km (5.6 miles) drive (14 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Marriott Hotel Suzhou

  • No.1296 Ganjiang West Road, Suzhou, China
      • Xihuan Road
      • Liu Lingering Garden
      • Hanshan Temple
      • Xiyuan Temple of Suzhou

Marriott Hotel Suzhou


What's In the Hotel

    • Free WiFi
    • Porter & Bellhop
    • Number of restaurants - 6
    • Number of buildings/towers - 1
    • Total number of rooms - 293
    • Number of floors - 48
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • show more
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 1580
    • Meeting Room
    • Conference space size (feet) - 17010
    • Frontdesk Service (24 Hours)
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Sauna
    • Steam Room
    • Spa
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Down Comforter
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Highspeed Internet (Surcharge)
    • WiFi (Surchage)
    • Iron in Room
    • Separate Bathtub and Shower
    • LCD TV
    • Satellite TV Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Rollaway/extra beds are available
      • ¥158.70 ($24.83) per person (approximately)
      • ¥80.00 ($12.52) per day (rates may vary)
      • ¥155.25 ($24.29) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Marriott Hotel Suzhou

  • A nice gem in Suzhou
    Dorothy C
    Hong Kong | Apr 5, 2018 | Trip type: Couples

    The hotel is a bit far from the tourist spots but that is inevitable because most tourist spots are in the old city area. The staffs are very friendly and helpful. I would like to mention the lobby staff Augus who was very helpful to recommend us where to go within our very limited time in Suzhou. We had a great time visiting the old city area as suggested by him.

    Hotel room is reasonably big (though we booked an executive room), clean and the bed is very comfortable. Breakfast is also good with a wide variety of choices. But we were disappointed by the executive lounge because we went there during the odd hours and there was only juice/soft drink to serve us, not even a single piece of cookie! When we checked out, we raised this issue to the staff and she apologised and added that we could have told the staffs that we wanted some cookies. Come on, as a 5-star chain hotel, should a guest on executive floor need to mention that he/she would like to have some cookies/snacks? We have been to many 5-star hotels and stayed at different executive lounges before. Even at odd hours, they always have snacks such as cookies, small cut sandwiches, fruits available for their guests. Just cannot understand why Suzhou Marriott Hotel is not considerate enough? For this reason, I rate their "service" only 3-star.

  • A nice gem in Suzhou
    Dorothy C
    Hong Kong | Apr 5, 2018 | Trip type: Couples

    The hotel is a bit far from the tourist spots but that is inevitable because most tourist spots are in the old city area. The staffs are very friendly and helpful. I would like to mention the lobby staff Augus who was very helpful to recommend us where to go within our very limited time in Suzhou. We had a great time visiting the old city area as suggested by him.

    Hotel room is reasonably big (though we booked an executive room), clean and the bed is very comfortable. Breakfast is also good with a wide variety of choices. But we were disappointed by the executive lounge because we went there during the odd hours and there was only juice/soft drink to serve us, not even a single piece of cookie! When we checked out, we raised this issue to the staff and she apologised and added that we could have told the staffs that we wanted some cookies. Come on, as a 5-star chain hotel, should a guest on executive floor need to mention that he/she would like to have some cookies/snacks? We have been to many 5-star hotels and stayed at different executive lounges before. Even at odd hours, they always have snacks such as cookies, small cut sandwiches, fruits available for their guests. Just cannot understand why Suzhou Marriott Hotel is not considerate enough? For this reason, I rate their "service" only 3-star.

    Lewis W, Front Office Manager at Suzhou Marriott Hotel, responded to this review

    Dear Dorothy C,

    Thank you for choosing Suzhou Marriott Hotel.

    As a Marriott valued guest, we see that there are few areas for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would like to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so this at we can continue to improve our hotel operations.

    Sincerely,

    Lewis Wang
    Front Office Manager
    Suzhou Marriott Hotel
    lewis.wang@marriott.com

  • Marriott Suzhou - Executive Lounge
    eugenelhng888
    Beijing, China | Apr 1, 2018 | Trip type: Family

    This our second time to this hotel after more than 3 years ago for family vacation. Our family was pleasantly surprised with the cordial and friendly service provided by the team ( Afra, Hester and Jennie) led by Dawn. We felt the great hospitality provide by this team during our stay in Suzhou.

    Special complimentary to Dawn, who not only attend to the guest’s needs attentively during the busy hour, but she also helped out in the cleaning up operation when the staff arrive s short handed after then. She has illustrated an example of good employee who are proactive and taken initiatives in their work with self motivation which is hardly observed these day.

    I wish the guest visiting this hotel would have the pleasant experience which we had.

    Thanks
    Eugene Ng
    ( Room 4007)

  • You Can't Go Wrong
    jrube
    California | Apr 1, 2018 | Trip type: Business

    First time staying here....after about a 2 hour drive from PVG reached hotel and check in was fast and easy. Was upgraded to a higher floor at no extra charge. Took advantage of the club level happy hour/snacks. The buffet dinner was more than I needed with a variety of western/asian foods in plenty of supply. Not many others in the restaurant. Hotel gym is open 24hours which came in handy, internet connection no trouble, laundry service is fine, room temp a bit on the warm side. Room and bathroom were spacious.

    I'd come back.

  • Great hotel and service.
    Daniel T
    Mar 28, 2018 | Trip type: Family

    Great hotel. Check in was fast and extremely efficient. When we discovered our room had a bag of sick in it that the previous tennant had left we were quickly given a new room. Props to Eric for helping us move our luggage.
    Room was clean and spacious, with a killer view from the 40th floor. Another thanks to Eric for booking us high speed rail tickets.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Marriott Hotel Suzhou

    • Experience beautifully elegant stay at Suzhou Marriott Hotel. Featuring sophisticated guest rooms, unrivaled meeting space, business-friendly amenities and outstanding service, this Suzhou hotel's conveniences offer a perfect escape.Located near the new high-tech development zone, and adjacent to the Suzhou Government and Administrative Service Centre, Suzhou Marriott provides easy access to Suzhou International Expo Center and China-Singapore Suzhou Industrial Park. The most striking hotel Suzhou has to offer, guest rooms feature plush bedding, high-speed Internet and full-size desks with ergonomic chairs. Enjoy Asia Bistro and Alto Vino Italian restaurants, indulge in a glass of wine at Pulp Bar, or experience traditional Cantonese cuisine at Man Ho Chinese Restaurants. You can even keep up your workouts in our fitness center, pool or with our in-room exercise packages. A premier business hotel, Suzhou, China, meetings, conferences and tradeshows benefit from 17,000 square feet of flexible space.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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