Shangri-La Hotel Suzhou
(4.5/5 by China National Tourism Administration)

Nearby: Candy Land, Hanshan Temple, Xiyuan Temple of Suzhou, Liu Lingering Garden show on map

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Ranked #9 Hotel in Suzhou

Rated by 645 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good hotel"Aug 3, 2019
  • "Great hotel but never ending road works"Jul 6, 2019
  • "Pleasant and comfortable."Jul 4, 2019

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool

No booking fees. Best price guaranteed Availability at Shangri-La Hotel Suzhou

Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Horizon Deluxe

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)

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Over 645 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

11.3 km (7.0 miles) drive (20 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Suzhou

  • No.168 Tayuan Road, Suzhou New District, Suzhou, China
      • Tayuan Road
      • Candy Land

Shangri-La Hotel Suzhou

What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 3
    • Number of floors - 54
    • Total number of rooms - 390
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Kid's Pool
    • Sauna
    • Spa
    • Steam Room
    • Spa Tub
    • Tennis on Site
    • Bar & Lounge
    • Coffee Shop
    • Barbecue Grill
    • Garden
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Desk
    • Free Internet Access
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Climate Control
    • Premium TV Channels
    • show more
    • Satellite TV Service
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.00 ($26.59) per person (approximately)
      • ¥1,100.00 ($172.08) per room (one way)
      • ¥322.00 ($50.37) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Shangri-La Hotel Suzhou

  • Good hotel
    Singapore, Singapore | Aug 3, 2019 | Trip type: Couples

    Hotel is good, rooms are spacious and clean
    Breakfast can be crowdy but they advise based on timing when it’s less crowdy.

    We missed the healthy options at the breakfast

    Location wise it’s not the best but convenient for taxi or Didi pickup.

    Staff is friendly.

    Wifi is very instable.

    Overall good hotel for exploring Suzhou

    W hotel is another good option which has a better location but more for the young at heart

  • Great hotel but never ending road works
    Beijing, China | Jul 6, 2019 | Trip type: Family

    I've been a regular at this hotel since it opened over 10 years ago. It's kept its quality and service over the years and the price has stayed low. Unfortunately Shi Shan Road outside the hotel seems to have never ending construction and road works - now another subway line is being built. You can't hear it from the rooms, but crossing the roads is a pain and traffic is a mess. A huge new Longfor Shopping Center has opened across the road and this has plenty of eating and shopping options. The breakfast is still sumptuous and they have some local delicacies and dumplings worth sampling.
    My major complaint is the indoor swimming pool. They require you to wear a cap, but the adults they let in to swim expectorated and spat their stuff into the side of the pool after every length they swam. The lifeguard sat there and didn't do anything about it as they seemed like regulars. It made me feel sick and I refused to get in the pool and I told my son to leave after swimming 2 lengths. This is a serious hygiene problem to cough, expectorate and spit into the side of the pool and should not be tolerated by the management. It's a shame as the rest of the hotel is wonderful.

  • Pleasant and comfortable.
    Melbourne, Australia | Jul 4, 2019 | Trip type: Business

    The hotel location is great as it is across the road from a shopping mall - pity that I didn’t have the time to go shopping during this business trip.
    The room was a nice size, bed was comfy and all fittings and fixture were of good standards.
    It’s my first time visiting China and first hotel checked in China!
    The buffet breakfast was typical for an Asian breakfast spread and limited for Western food selection. However having said that there’s the typical baked beans, eggs and bacon selection. The bigger question is - why not try the local cuisine - you won’t be disappointed if you want to explore a breakfast spread of noodles, dumplings and rice.
    Overall, a good stay.

  • Always good experience
    Hong Kong, China | Jun 23, 2019

    This’s not my first time at this nice hotel. Good location in SND, and all stuff can give you great service and best experience, especially front desk girl Seven,alway warmly feeling from her smile. Hope I always could see him when I come back.

  • Great View
    Anita O
    Mannheim, Germany | Jun 13, 2019 | Trip type: Couples

    We stayed at the hotel for one night only - arrival after 4 pm and departure next morning at 9 am. Luxurious lobby, spacious room on the 43rd floor with a superb view (a bit boring though), a comfortable bed... For breakfast we could choose from a variety of Asian and Western food. Two negative aspects: The breakfast restaurant lacked elegance and part of its furniture showed noticeable traces of wear. The hotel is located at quite a distance from Downtown Suzhou in an area with lots of construction sites - but this is not a problem for a brief stay...

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Shangri-La Hotel Suzhou

    • Situated in Suzhou New District commercial area, the Shangri-La Hotel, Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park.

      This Suzhou hotel offers a variety of rooms and suites with impressive amenities where guests may enjoy magnificent views of the city.

      Diners may enjoy Chinese and International flavors such as Japanese, at the on-site dining outlets.

      Meeting facilities and a business center are available for guests' professional needs. Other offerings include a ticket office and a ticket office.

      When it comes to relaxing, guests can take a refreshing dip in the indoor swimming pool, play tennis, or workout at the gym. For something even more chill, guests can pay a visit to the sauna.

    • Shangri La Hotel Suzhou
    • Shangri La Suzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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