Shangri-La Hotel Suzhou
(4.5/5 by China National Tourism Administration)

Nearby: Candy Land, Hanshan Temple, Xiyuan Temple of Suzhou, Liu Lingering Garden show on map

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Ranked #9 Hotel in Suzhou

Rated by 645 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Great View"Jun 13, 2019
  • "Tour"Jun 12, 2019
  • "Very good hotel with excellent services"Jun 11, 2019

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Shangri-La Hotel Suzhou


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Horizon Deluxe

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 645 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


11.3 km (7.0 miles) drive (20 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Suzhou

  • No.168 Tayuan Road, Suzhou New District, Suzhou, China
      • Tayuan Road
      • Candy Land

Shangri-La Hotel Suzhou


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 3
    • Number of floors - 54
    • Total number of rooms - 390
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Kid's Pool
    • Sauna
    • Spa
    • Steam Room
    • Spa Tub
    • Tennis on Site
    • Bar & Lounge
    • Coffee Shop
    • Barbecue Grill
    • Garden
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Desk
    • Free Internet Access
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Climate Control
    • Premium TV Channels
    • show more
    • Satellite TV Service
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.00 ($26.59) per person (approximately)
      • ¥1,100.00 ($172.08) per room (one way)
      • ¥322.00 ($50.37) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Shangri-La Hotel Suzhou

  • Great View
    Anita O
    Mannheim, Germany | Jun 13, 2019 | Trip type: Couples

    We stayed at the hotel for one night only - arrival after 4 pm and departure next morning at 9 am. Luxurious lobby, spacious room on the 43rd floor with a superb view (a bit boring though), a comfortable bed... For breakfast we could choose from a variety of Asian and Western food. Two negative aspects: The breakfast restaurant lacked elegance and part of its furniture showed noticeable traces of wear. The hotel is located at quite a distance from Downtown Suzhou in an area with lots of construction sites - but this is not a problem for a brief stay...

  • Tour
    Phyllis C
    Gold Coast, Australia | Jun 12, 2019 | Trip type: Friends getaway

    We stayed here with Luxury Escapes. Shangrila was our preferred Hotels throughout China. Service is consistent throughout the Country. The rooms are always a very similar standard. Very well equipped .

  • Very good hotel with excellent services
    GaryN820
    Singapore, Singapore | Jun 11, 2019 | Trip type: Family

    The service in this hotel is impeccable. Staffs from conceige and front desk are trained well catering to the needs of guests with minimal intrusion. I was in need to print out a document and the guys in the front desk was able to help me settle that without me incurring any charge, so a big thank you to them. We took the horizon club rooms and that came with afternoon tea in the lounge which is welcoming after sightseeing around the city. The hotel has special service for guests who wish to travel out of the hotel area by providing reasonably priced chaffeuer driven Buick 7 seaters vehicle. That really is class. Will highly recommend Shangri-la Suzhou and will stay here for my next trip to Suzhou.

  • Excellent experience
    Hoffman1985436
    May 30, 2019 | Trip type: Solo travel

    Everthing is perfect, The facilities and facilities are complete.Amazing food and good service, thanks to Cassie,she remembered my name and food and beverage preference, and also she greeted me warmly and chatted with me.

  • Manager Tony - fixed problems and made for a great stay.
    WorldperksForever
    Detroit, United States | Apr 29, 2019 | Trip type: Business

    Initially, my experience here was not off to a smooth start. I had requested the hotel to organize an airport pickup / arrival transfer. The driver did manage to find me at PVG T1, but he did not speak English and did not have the advertised amenities in the car. This was frustrating, although I had already been aware that the airport-pickup car company is a contractor and the driver was not a Shangri-La employee. Luckily, when I called the hotel from the car to express my concerns, I was connected to Tony, the evening manager on duty. Tony, who speaks fluent English, was completely understanding and highly apologetic. He immediately directed the driver to make the requested pit stop for water etc.. He then personally welcomed me upon my arrival, and - to compensate for the airport-transfer inconvenience - he upgraded me from the regular room that I had booked to a suite with Horizon Club lounge access. Tony also generously issued a significant discount off the airport-transfer cost. It made all the difference in my assessment of this stay. The spacious suite and the club lounge were exceptional! I thoroughly enjoyed my (all too brief) Suzhou sojourn, breakfast at the lounge was great, clean, with good selections of Eastern and Western favorites, service could not be faulted, the lounge staff spoke good English and they assisted me with my express-laundry and business-center needs very competently. The bell staff downstairs helped me very promptly with all transportation needs. The property seems quite new, is beautiful, clean, stylish, and feels serene and dignified inside. Tony proved that guest problems can be solved even after they occur, and he really epitomizes the proactive recognition of frequent-guest loyalty (I am a Golden-Circle "Jade" member) that Shangri-La is known for. After my full day of business meetings, I returned to the hotel to retrieve my luggage, and at that time, Tony followed up with me again, and he personally made sure that I was in good hands for my (metered-taxi) onward trip to the Suzhou main railway station. Only one request for the future - I hope that the hotel will choose a better transportation company for the airport transfers. Overall, kudos to the Suzhou Shangri-La, and in particular to evening manager Tony for his fantastic work - keep it up!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Shangri-La Hotel Suzhou

    • Situated in Suzhou New District commercial area, the Shangri-La Hotel, Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park.

      This Suzhou hotel offers a variety of rooms and suites with impressive amenities where guests may enjoy magnificent views of the city.

      Diners may enjoy Chinese and International flavors such as Japanese, at the on-site dining outlets.

      Meeting facilities and a business center are available for guests' professional needs. Other offerings include a ticket office and a ticket office.

      When it comes to relaxing, guests can take a refreshing dip in the indoor swimming pool, play tennis, or workout at the gym. For something even more chill, guests can pay a visit to the sauna.

    • Shangri La Hotel Suzhou
    • Shangri La Suzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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