Shangri-La Hotel Suzhou
(4.5/5 by China National Tourism Administration)

Nearby: Candy Land, Hanshan Temple, Xiyuan Temple of Suzhou, Liu Lingering Garden show on map

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Last booking: 6 hours ago

Ranked #9 Hotel in Suzhou

Rated by 645 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Consistently Good like other Shangri-La"Oct 24, 2015
  • "Friendly staff"Oct 9, 2015
  • "Just enjoy"Oct 7, 2015

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Shangri-La Hotel Suzhou


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Horizon Deluxe

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 645 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


11.3 km (7.0 miles) drive (20 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Suzhou

  • No.168 Tayuan Road, Suzhou New District, Suzhou, China
      • Tayuan Road
      • Candy Land

Shangri-La Hotel Suzhou


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 3
    • Number of floors - 54
    • Total number of rooms - 390
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Kid's Pool
    • Sauna
    • Spa
    • Steam Room
    • Spa Tub
    • Tennis on Site
    • Bar & Lounge
    • Coffee Shop
    • Barbecue Grill
    • Garden
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Desk
    • Free Internet Access
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Climate Control
    • Premium TV Channels
    • show more
    • Satellite TV Service
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥170.00 ($26.59) per person (approximately)
      • ¥1,100.00 ($172.08) per room (one way)
      • ¥322.00 ($50.37) per night
      • ¥322.00 ($50.37) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Shangri-La Hotel Suzhou

  • Consistently Good like other Shangri-La
    breadheadrusty
    Hong Kong, China | Oct 24, 2015 | Trip type: Business

    I arrived after 8pm. I need to change from the original room, and the hotel brought the new room key within 15min without going to front desk. That's service. Wifi is good even though most are free. Restaurants all looked good. I went to Shang Place which again keep the good quality.

  • Friendly staff
    Dirk B
    Oct 9, 2015 | Trip type: Business

    I would like to pronounce a great thanks to all the lovely people who took care of me during my last stay in September at the Shangri-La in Suzhou.
    Especially in the restaurant they enjoyed the contact with the guests and contributed to a warm atmosphere at the hotel.
    I will not forget how …
    Pandey the Indian cook spoiled me with his delicious Indian vegetarian food,
    Jones brought me some Japanese draft beer to try,
    Vicky and Emilie accompanied me to a free table in a very friendly way,
    Angelia and Rachel always smiled at me as if we were old friends,
    Julia served me some extra cake for desert
    I had twice the time to take a massage at the Spa resort
    Dora and Lucy both friendly and well trained.
    The room was comfortable very clean and very quiet.
    To all the people behind the scene, you did a great job and if I have to return to Suzhou it would be a great pleasure to stay at the Shangri-La again.

  • Just enjoy
    abhishek1232015
    Bengaluru (Bangalore), India | Oct 7, 2015

    One of the Best Hotels I stayed in.
    I have stayed more than 3 times in this hotel in the near past. So. I won't write anything more about it. I just want to point the great quality of the in-house restaurant: the Indian food is amazingly delicious and the originally from India chef speaks English & even Hindi fluently, so to help you try some distinguished delicacies. The environment is simply decorated and the waitress more than helpful. Really questionable but admirable the fact that she won't accept any tips... Just enjoy it!

  • Some good and some not so good
    dhnoopy
    Shanghai | Aug 30, 2015 | Trip type: Family

    Took a weekend trip to Suzhou and this property was our homebase for 2 nights.
    If you are looking for a weekend getaway and a comfortable, clean environment this property really is good. Top chain like Shangri La isn't cheap but it does meet some basic standards.
    Top experience, is room service. Not only are the menus eclectic but all three of our orders fulfilled completely correct and delivered within 40 mins. Highlights were SE Asian standards: Hainan Chicken and Chow Kuey Teow all made with tastes of their origins. Western favorites like grilled steak sandwich and club sandwich also good. The food and room service is a surprise. Unfortunately the bento boxes from Nishimura were not lunchtime available.
    Room: 3820 great corner layout and clean, sound proof. Would highly recommend it.
    Overall service: nothing outstanding. expected a bellman to welcome us in Friday night only to find a friendly white uniformed man waiting behind his bell stand. That is after we moved our own luggage into the check in foyer( family of five). The front desk clerks were good, friendly as one would expect.
    Worst experience: concierge telling us Suzhou Candy Land is a "five minute walk". It's a 10 min cab ride and after using gps clearly not a recommend walk with young family. I can't trust the converge after that!
    Disappointing: breakfast buffet. Seriously, the quality level all around was sub par. The bread stand boasted rather "air hardened" croissants and breads nothing at all fresh. The Japanese section was so poorly put together; miso so tasted like hot water (not joking). The fruit island was good, but more care cutting fruit into better looking uniform pieces would be appetizing. The noodle bar saw ramen sitting in prepares bowls with hot soup awaiting guests....soggy la mian noodles! Good work on fried eggs and omelets but that's about it. For a really great weekend experience the breakfast needs to be looked at.
    Heard a new executive chef starts in a few days and hope that he will revamp this.
    Hope the GM and staff and take some advice on these details and also commend the wait staff and chefs serving room service.
    Not an immediate "must go" destination hotel but I'm sure there will be good changes ahead.

  • THE Japanese restaurant
    HellasKifissia
    Athens | Aug 26, 2015 | Trip type: Family

    We have stayed a great number of times in this hotel in the near past. So. I won't write anything more about it. I just want to point the great quality of the inhouse Nishimura restaurant: the sushi is amazingly delicious and the originally from Japan chef speaks English fluently, so to help you try some distinguished delicacies. The environment is simply decorated and the waitress more than helpful. Really questionable but admirable the fact that she won't accept any tips... Just enjoy it!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Shangri-La Hotel Suzhou

    • Situated in Suzhou New District commercial area, the Shangri-La Hotel, Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park.

      This Suzhou hotel offers a variety of rooms and suites with impressive amenities where guests may enjoy magnificent views of the city.

      Diners may enjoy Chinese and International flavors such as Japanese, at the on-site dining outlets.

      Meeting facilities and a business center are available for guests' professional needs. Other offerings include a ticket office and a ticket office.

      When it comes to relaxing, guests can take a refreshing dip in the indoor swimming pool, play tennis, or workout at the gym. For something even more chill, guests can pay a visit to the sauna.

    • Shangri La Hotel Suzhou
    • Shangri La Suzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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