Citadines Hotel Xinghai Suzhou
(4/5 by China National Tourism Administration)

Nearby: Dongfang Mall, Dongfang Mall, Shiquan Street, Master-of-Nets Garden show on map

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Ranked #19 Hotel in Suzhou

Rated by 138 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Very Satisfied Stay"Apr 24, 2019
  • "Very Satisfied Stay"Apr 24, 2019
  • "Very close to the restaurant"Mar 31, 2019

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant


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Over 138 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


7.0 km (4.3 miles) drive (15 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Citadines Hotel Xinghai Suzhou

  • No.58 Xinghai Street, Jiacheng Garden, Building 27, Industrial Park, Suzhou, China
      • Xinghai Square
      • Dongfang Mall

Citadines Hotel Xinghai Suzhou


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Parking (Limited Spaces)
    • Number of buildings/towers - 1
    • Number of floors - 26
    • Total number of rooms - 167
    • Airport Transportation (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Tours/Ticket Assistance
    • Express Check-in
    • Express Check-out
    • Fitness Facilities
    • Breakfast (Surcharge)
    • Restaurant
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Extra Bed Available
    • In-Room Safe
    • Kitchen
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Iron in Room
    • Phone
    • LCD TV
    • Coffee/Tea Maker

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥50.00 ($7.82) per person (approximately)
      • ¥800.00 ($125.15) per vehicle (roundtrip)
      • ¥80.00 ($12.52) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Citadines Hotel Xinghai Suzhou

  • Very Satisfied Stay
    WiFiNodE
    Kuala Lumpur, Malaysia | Apr 24, 2019 | Trip type: Friends getaway

    I booked 2 rooms and stayed for 2 nights in this hotel. All the staffs are very friendly and helpful. The rooms are spacious and clean with the necessary amenities, equipped with complete set of kitchenware.

    Location is acceptable with 10min walk to nearest subway station and surrounded with shopping malls.

    We particularly love the coffee machine near the front desk, which you could have a free flow of drinks and sit & relax a bit whenever you step into the hotel's lobby.

    We have arranged a room in higher floor which an amazing view of Suzhou Central building. Unfortunately, the power was tripped during the 1st night and immediately they moved us to a lower floor and blocked most of the view. But this wouldn't affected our stay at all.

    Overall, another great stay in Ascott property and Suzhou is a beautiful city.

  • Very Satisfied Stay
    WiFiNodE
    Kuala Lumpur, Malaysia | Apr 24, 2019 | Trip type: Friends getaway

    I booked 2 rooms and stayed for 2 nights in this hotel. All the staffs are very friendly and helpful. The rooms are spacious and clean with the necessary amenities, equipped with complete set of kitchenware.

    Location is acceptable with 10min walk to nearest subway station and surrounded with shopping malls.

    We particularly love the coffee machine near the front desk, which you could have a free flow of drinks and sit & relax a bit whenever you step into the hotel's lobby.

    We have arranged a room in higher floor which an amazing view of Suzhou Central building. Unfortunately, the power was tripped during the 1st night and immediately they moved us to a lower floor and blocked most of the view. But this wouldn't affected our stay at all.

    Overall, another great stay in Ascott property and Suzhou is a beautiful city.

    Jeff Q, 经理 at Citadines Xinghai Suzhou, responded to this review

    Dear resident, Greetings from Citadines Xinghai Suzhou! Thank you for choosing our strategically located serviced residence as your choice accommodation for your recent trip in Suzhou and for taking time to review your stay with us.We are happy to hear that superior geographical position brings you convenient.And it's our honor to provided you with our service. Thank you for your affirmation and support. We look forward to welcoming back !

  • Very close to the restaurant
    781koichih
    Kurashiki, Japan | Mar 31, 2019 | Trip type: Business

    They have many Japanese restaurant close to the hotel. Convenient to take a subway as well.
    The quality of breakfast is not so good , I expected more kind of steamed vegetables.
    The bathtub is not enough to sink the whole body.

    Jeff Q, 经理 at Citadines Xinghai Suzhou, responded to this review

    Dear Residents, thank you for your review and we are happy to hear that you were satisfied with the good location , At the same time we also noticed that our breakfast may not reach your expection, which has brought some inconvenience to your , We have already to applied for the management.Your suggestions were encouragement of improving our service quality .We also look forward to welcoming you back for more enjoyable and comfortable stays with us. Thank you for your valued support.

  • Good hotel Good location
    pengjinong
    Penang Island, Malaysia | Jul 4, 2018 | Trip type: Business

    The apartment is ideally located which has many restaurant next to it. It is also about 5mins walk to the metro station.The New suzhou center mall is about 1 metro station away. Staff are friendly and room are well kept. Would stay there again.

    Jeff Q, 经理 at Citadines Xinghai Suzhou, responded to this review

    Dear Residents,
    Greetings from Citadines Xinghai Suzhou!
    Thank you for choosing our strategically located serviced residence as your choice accommodation for your recent trip in Suzhou and for taking time to review your stay with us.We are happy to hear that superior geographical position brings you convenient.And it's our honor to provided you with our service.
    We look forward to welcoming back !

  • Good hotel Good location
    pengjinong
    Penang Island, Malaysia | Jul 4, 2018 | Trip type: Business

    The apartment is ideally located which has many restaurant next to it. It is also about 5mins walk to the metro station.The New suzhou center mall is about 1 metro station away. Staff are friendly and room are well kept. Would stay there again.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Citadines Hotel Xinghai Suzhou

    • Citadines Xinghai Suzhou is located in the heart of the Suzhou Industrial Park yet directly across the lush Xinghai Park. Its central location means it is only a stone's throw away from a myriad of shops, restaurants and entertainment outlets, while providing easy access to the commercial district and the neighbouring famous Suzhou Gardens, Jinjihu Lake, Suzhou Science & Culture Arts Centre and Ferris Wheel Amusement Park.

    • Citadines Hotel Suzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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