Citadines Hotel Xinghai Suzhou
(4/5 by China National Tourism Administration)

Nearby: Dongfang Mall, Dongfang Mall, Shiquan Street, Master-of-Nets Garden show on map

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Ranked #19 Hotel in Suzhou

Rated by 138 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "A comfortable hotel"May 27, 2015
  • "i live in citadines like my home."Mar 5, 2015
  • "Great place and right location"Mar 4, 2015

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

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Over 138 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample


China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

7.0 km (4.3 miles) drive (15 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Citadines Hotel Xinghai Suzhou

  • No.58 Xinghai Street, Jiacheng Garden, Building 27, Industrial Park, Suzhou, China
      • Xinghai Square
      • Dongfang Mall

Citadines Hotel Xinghai Suzhou

What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Parking (Limited Spaces)
    • Number of buildings/towers - 1
    • Number of floors - 26
    • Total number of rooms - 167
    • Airport Transportation (Surcharge)
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Tours/Ticket Assistance
    • Express Check-in
    • Express Check-out
    • Fitness Facilities
    • Breakfast (Surcharge)
    • Restaurant
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Extra Bed Available
    • In-Room Safe
    • Kitchen
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Iron in Room
    • Phone
    • LCD TV
    • Coffee/Tea Maker

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥50.00 ($7.82) per person (approximately)
      • ¥800.00 ($125.15) per vehicle (roundtrip)
      • ¥80.00 ($12.52) per night
      • ¥80.00 ($12.52) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Citadines Hotel Xinghai Suzhou

  • A comfortable hotel
    Ji Y
    Taiwan | May 27, 2015 | Trip type: Business

    Good service,comfortable environment.treat you like a family.Indoor facilities is complete.The address some hard to find.The breakfast is buffet,very convenient.They also have washing machine in their room.

  • i live in citadines like my home.
    Mar 5, 2015

    It is really a good hotel.All of the staffs are very friendly and it has good location also, there is a garden near the hotel, on the other side there are many restaurants,korea food、Japanese food and Thailand food and so on. We have many choose. There is a bus station near the hotel and if you walk 5 minutes you will see a metro station. It can take you to the centre of the city.The room is very clean, dury my stay I feel that I stay in my home. There is a fully equipment kitchen room,I am so surprise,I try to cook by myself every,it is very convenience .The bathroom is separate , there is a sofa in the living room and it can open if you need.i live in the high floor and has the good view. The varieties of breakfast was less but is more delicate.The staffs of front office are very helpful. I don't know where is worth to visit. They introduce me to the garden of Suzhou . For example, Humble administrator's garden、Master of the nets garden.In a word, it is a nice trip,it is really a good hotel. I will stay in that hotel again if I visit Suzhou next time.

  • Great place and right location
    Singapore | Mar 4, 2015

    This is a fabulous place. The apartment is clean and well kept. Their staff are friendly and helpful. They always greet when you walk pass them. Only 10 mins walk to subway train station and medium scale supermarket. A local market just across the road to get fresh and reasonably priced fruits, vegetables and meat if want to cook. And a small 24 hour supermarket too. A hypermart just 20 mins walk away. Abundant of restaurants around to eat if you don't want to cook. A very comfortable and convenient place to stay. Will certainly be back.

  • Will come again next time
    lu h
    Shanghai, China | Mar 3, 2015 | Trip type: Family

    The room is very clean and any questions that we asked the staff were answered well. people so nice and so completely at home here, right here. I will come again next time and take my friends. They must like it.

  • Clean,quiet and convenient.
    Ren Jie S
    四川成都 | Nov 29, 2014

    Stay this hotel sine 2007,almost same services and good feeling.
    Hope can update some facilities in feature:TV, media player,etc.
    It was also fantastic if hotel can provide TAXI calling service.
    And the foods for breakfast are also OK,but need to diversify, and some facilities need to exchanged.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Citadines Hotel Xinghai Suzhou

    • Citadines Xinghai Suzhou is located in the heart of the Suzhou Industrial Park yet directly across the lush Xinghai Park. Its central location means it is only a stone's throw away from a myriad of shops, restaurants and entertainment outlets, while providing easy access to the commercial district and the neighbouring famous Suzhou Gardens, Jinjihu Lake, Suzhou Science & Culture Arts Centre and Ferris Wheel Amusement Park.

    • Citadines Hotel Suzhou
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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