Somerset Hotel Emerald City Suzhou
(4.5/5 by China National Tourism Administration)

Nearby: Candy Land, Hanshan Temple, Xiyuan Temple of Suzhou, Liu Lingering Garden show on map

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Last booking: 18 hours ago

Ranked #22 Hotel in Suzhou

Rated by 130 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "An excellent choice for the extended stay in Suzhou."Nov 4, 2015
  • "Great location and service"Oct 14, 2015
  • "Hotel and Apartment Complex; within shopping mall"Oct 7, 2015

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

No booking fees. Best price guaranteed Availability at Somerset Hotel Emerald City Suzhou

Room type # of guests in room  
Premier Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Premier Studio

1 Double Bed

Sleeps 2 guests (up to 1 child)

Premier Room

1 King And 1 Single Bed

Sleeps 5 guests (up to 3 children)

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Over 130 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

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How to get to the hotel?

10.5 km (6.5 miles) drive (19 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Somerset Hotel Emerald City Suzhou

  • No.436 Changjiang Road, Suzhou New District, Suzhou, China
      • Tayuan Road
      • Candy Land

Somerset Hotel Emerald City Suzhou

What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Safe-deposit Box
    • Shopping on Site
    • show more
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Total number of rooms - 220
    • Number of floors - 15
    • Number of buildings/towers - 1
    • Airport Transportation (Surcharge)
    • Dry Cleaning & Laundry Service
    • show more
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Tours/Ticket Assistance
    • Express Check-in
    • Express Check-out
    • Health Club
    • Bar & Lounge
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Shared Bathroom
    • Second Bathroom
    • In-Room Safe
    • Free Bottled Water
    • Kitchen
    • Balcony
    • Access via Exterior Corridors
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Bidet
    • DVD Player in the Room
    • Climate Control
    • Refrigerator
    • Cookware, Dishware, and Utensils
    • show more
    • Stovetop
    • Room Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥78.00 ($12.20) per person (approximately)
      • ¥650.00 ($101.69) per vehicle (roundtrip)
      • ¥198.00 ($30.98) per night
      • ¥198.00 ($30.98) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Somerset Hotel Emerald City Suzhou

  • An excellent choice for the extended stay in Suzhou.
    Melbourne, Australia | Nov 4, 2015 | Trip type: Business

    The Somerset hotel is an excellent choice for an extended stay in the Suzhou New District (SND).The reason that you will be in this part of China is most likely business. The hotel and location will amply suit this purpose.
    The accommodation is a cross between a hotel and serviced apartments. Like a hotel, a good breakfast is provided daily to suit both eastern and western tastes. The lobby is small but ample with a push button coffee machine for those waiting. The gold chrome plated shoe polishing machine is situated near the entrance, I used it daily mainly for the thrills.
    There are three lifts from the lobby to the rooms. The wait is usually quite minimal. If you are lucky enough to have a car, there is underground parking, accessible via the lifts.
    The rooms have separate lounge, kitchen and bathroom provide the feeling of an area much larger suite at a much higher rate. A good sized TV in both the lounge room and bedroom. The rooms are well decorated with good, comfortable furniture. Although I did not cook with the electric stove or use the microwave, nor did I utilise the full sized fridge/ freezer, I did however make the most of the washing machine with the included drying function.
    There is a prompt laundry service ideal for turning those shirts and slacks around quickly. The bathroom is shower over bath with in room toilet. The toilet comes with an interesting bidet attachment.
    The hotel reception is helpful and friendly. The breakfast area is opened as a basic bar in the evenings. Beers and wine only available at excellent prices, served with a smile and a bowl of peanuts. Just what is needed after a long day in the office, a few minutes to unwind and decipher the day’s events with a cold one in hand.
    The hotel is situated at the rear of a mid to high end multistorey shopping mall called Emerald City. There are plenty of dining options at reasonable pricing. There are two food hall areas within the mall (one at B1-parking level and one on the 2nd floor). Outdoors, there are better eating options with a range from modern Chinese, Japanese, Hot Pot, Pizza Hut with Asian and Western food options, theme restaurants and for those fearing living away from home, a 24 hour KFC. Many of these restaurants are suitable to conduct business type dinners with good sized tables and all serving beer and wine.
    Taxi's are readily available at the front of the mall. The hotel makes arrangements quickly upon requirement.
    An excellent supermarket is on the ground floor stocking all the essentials and more. If you smoke or like some drinks, this is well catered for. If you need to pack light, after arrival pick up your personal items there. I usually picked up fruit every second day for lunch. It is open until around 9pm.
    During my stay, a new development directly in front of the hotel was being constructed. Last evening the construction barricades were removed to reveal a new shopping precinct yet to be tenanted. I have to say, it looked impressive. I have attached a photo of this. I look forward to returning to this hotel early next year to see the changes as this new precinct is filled.
    Overview- A very comfortable and pleasurable place to put your head down to which I will be returning.

  • Great location and service
    Suzhou, China | Oct 14, 2015 | Trip type: Business

    Have been staying here for work in the past few months and I have stayed at other Somerset properties as well. If you need to be in the new district Suzhou, the location and convenience can't be beat. The hotel itself is inside a Mall, so dining options and shopping are plenty, there's a grocery store inside the mall as well if you want to cook yourself. Transportation is nice as well as there are taxis constantly waiting at the mall and there’s a bus stop directly in front. The mall just finished building additions such a movie theater and international brand names such as Papa Johns, H&M and GAP. The hotel rooms are a bit older but its clean and feel homely, the staff is very helpful and friendly and they will help go out of their way for your needs. Location, convenience and service is top priority for me. For the money this apartment style hotel can’t be beat. I would recommend this hotel for business travelers and for long terms stays.

  • Hotel and Apartment Complex; within shopping mall
    Biggleswade, United Kingdom | Oct 7, 2015 | Trip type: Business

    Emerald City is a shopping mall in the new business district above which sits the Somerset residence, a complex of apartments, where a proportion are let on a hotel (nightly rate) basis. Rooms are set up with kitchen/lounge area (including washing machine and powder) and bedroom section. Self catering is a possibility but a range of eateries exist in the mall including Pizza Hut and Starbucks if you've had enough of eastern cuisine! It's about a £4 taxi ride to the central shopping area and Humble Administrators Garden. Hanshan Temple is a 10min taxi ride at most.

  • Great place, great location
    Suzhou, China | May 11, 2015 | Trip type: Business

    I stayed at Somerset Emerald City and had a great time! The staff were very attentive and helpful. The room was comfortable and spotless. The location in Emerald City Mall means there are plenty of dining options, and you're close enough to a subway stop to access all of Suzhou easily, without having to stay right in the thick of it.

  • Define your needs! Hotel or Flat
    dortmund | Mar 29, 2015 | Trip type: Business

    Somerset Hotel is not a pure hotel, here you get a nice 2 room apartment; equiped with a washing machine and a kitchen.
    I choose it always for staying over a weekend, this offers me, beside the hotel's breakfast, more freedom to prepare some food for my own "European" taste. All required food can be bought in the shopping mall next to the hotel.
    Although a hell of civil works are ongoing in the neighbourhood since 1 year, I found a very familiar welcome and enjoyed the stay, as I had done several times before.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Somerset Hotel Emerald City Suzhou

    • Somerset Emerald City is strategically located in the heart of the Suzhou New District (SND) – a state hi-tech industrial park with an extensive presence of Fortune 500 companies and multinational investments. It is situated on top of The Emerald City shopping mall, giving you instant access to a multitude of international fashion, dining and entertainment facilities. Nearby attractions include Hanshan Temple, Tiger Hill and the famous Suzhou Amusement Park, as well as UNESCO World Heritage classical Chinese gardens in the city. Designed to accommodate your every need, Somerset Emerald City offers a balanced lifestyle with a comfortable living space complemented by our extensive services and facilities. Our one and two-bedroom units are stylishly furnished with contemporary décor and modern fittings, including a fully-equipped kitchen, HiFi system and plasma television with cable and satellite channels. Doing business in Somerset Emerald City is easy and efficient. With wireless Internet (WiFi) access and additional business support services and facilities in the Business Centre, you will have complete business connectivity in the comfort of your own home. Our recreational residents’ programmes allow you to meet people and network within your community. Gymnasium facilities are also conveniently provided on-site for you to relax and recharge. It is an ideal way for utive singles and couples to experience the culture of Suzhou while living in the security and spacious comfort of a serviced residence.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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