Somerset Hotel Emerald City Suzhou
(4.5/5 by China National Tourism Administration)

Nearby: Candy Land, Hanshan Temple, Xiyuan Temple of Suzhou, Liu Lingering Garden show on map

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Ranked #22 Hotel in Suzhou

Rated by 130 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Good service"Jan 31, 2019
  • "Good service"Jan 31, 2019
  • "Value for money"Jan 1, 2019

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant


No booking fees. Best price guaranteed Availability at Somerset Hotel Emerald City Suzhou


Room type # of guests in room  
Premier Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 3 guests (up to 1 child)

Premier Studio

1 Double Bed

Sleeps 2 guests (up to 1 child)

Premier Room

1 King And 1 Single Bed

Sleeps 5 guests (up to 3 children)


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Over 130 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


10.5 km (6.5 miles) drive (19 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Somerset Hotel Emerald City Suzhou

  • No.436 Changjiang Road, Suzhou New District, Suzhou, China
      • Tayuan Road
      • Candy Land

Somerset Hotel Emerald City Suzhou


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Safe-deposit Box
    • Shopping on Site
    • show more
    • Gift Shop
    • Elevator
    • Porter & Bellhop
    • Total number of rooms - 220
    • Number of floors - 15
    • Number of buildings/towers - 1
    • Airport Transportation (Surcharge)
    • Dry Cleaning & Laundry Service
    • show more
    • Laundry Facilities
    • Multilingual Staff
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Tours/Ticket Assistance
    • Express Check-in
    • Express Check-out
    • Health Club
    • Bar & Lounge
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Shared Bathroom
    • Second Bathroom
    • In-Room Safe
    • Free Bottled Water
    • Kitchen
    • Balcony
    • Access via Exterior Corridors
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Bidet
    • DVD Player in the Room
    • Climate Control
    • Refrigerator
    • Cookware, Dishware, and Utensils
    • show more
    • Stovetop
    • Room Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥78.00 ($12.20) per person (approximately)
      • ¥650.00 ($101.69) per vehicle (roundtrip)
      • ¥198.00 ($30.98) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Somerset Hotel Emerald City Suzhou

  • Good service
    Meander11983283587
    Shanghai, China | Jan 31, 2019 | Trip type: Couples

    The toilet was blocked at night and the staff responded quickly to come with tool to aolve the problem.The room was Ok but you can see sign of "aging" here and there......The apartment is in a shopping mall. It is convenient for people who like shoppiing but it felt strange when most of the time the large building lacks of people......

    JackyZ81, Manager at Somerset Emerald City Suzhou, responded to this review

    Dear Guest,
    Thanks for choosing Somerset Emerald City Suzhou and sharing your feedback with us. We are so delight that you enjoyed your stay overall. Some of our rooms will be decorated this year. After the decoration, the rooms will have a new look and different experience. We are looking forward you coming again.

  • Good service
    Meander11983283587
    Shanghai, China | Jan 31, 2019 | Trip type: Couples

    The toilet was blocked at night and the staff responded quickly to come with tool to aolve the problem.The room was Ok but you can see sign of "aging" here and there......The apartment is in a shopping mall. It is convenient for people who like shoppiing but it felt strange when most of the time the large building lacks of people......

  • Value for money
    Roving00500556434
    Singapore, Singapore | Jan 1, 2019 | Trip type: Solo travel

    Good service, the condition is good. The staff is friendly and the location is not bad.With the shopping mall surround, and a lot of different type of restaurants .Also there is a movie theater, good for family stay as well as solo..

    JackyZ81, Manager at Somerset Emerald City Suzhou, responded to this review

    Dear Guest,

    Thanks for choosing Somerset Emerald City Suzhou and sharing your feedback with us. We are so delight that you enjoy your stay with us. We hope your continue support and all of the staff are looking forward to serving you again.

  • An okay apartment near shopping centre
    aamin2019
    Cibogo, Indonesia | Jun 25, 2018 | Trip type: Family

    Booked 3 non-smoking room but was told only 2 available. Need 1200Rmb for 3 studios and 2 nights stay. Apartment was clean enough and spacious. Even got a balcony and a washing machine/dryer. Just outside the hotel there are many restaurants and mini market. The shopping centre was also good enough.

    Breakfast was the usual basic menus. Eggs, cereal, main dish and a couple of dimsum.

    Took a while at check-out as the housekeeping need to check whether you take anything out from the apartment so the receptionist can give us back the deposit.

    Jacky Z, Manager at Somerset Emerald City Suzhou, responded to this review

    Dear Nelnil, Thanks for choosing Somerset Emerald City Suzhou and sharing your feedback with us. We are so glad to hear that you like your stay with us. Your positive comments are an encouragement to us and we feel so warm from your words. Thanks again, all of staff from Somerset Emerald City Suzhou are looking forward to seeing you soon.

  • An okay apartment near shopping centre
    nelnil
    Jakarta, Indonesia | Jun 25, 2018 | Trip type: Family

    Booked 3 non-smoking room but was told only 2 available. Need 1200Rmb for 3 studios and 2 nights stay. Apartment was clean enough and spacious. Even got a balcony and a washing machine/dryer. Just outside the hotel there are many restaurants and mini market. The shopping centre was also good enough.

    Breakfast was the usual basic menus. Eggs, cereal, main dish and a couple of dimsum.

    Took a while at check-out as the housekeeping need to check whether you take anything out from the apartment so the receptionist can give us back the deposit.

    Jacky Z, Manager at Somerset Emerald City Suzhou, responded to this review

    Dear Nelnil, Thanks for choosing Somerset Emerald City Suzhou and sharing your feedback with us. We are so glad to hear that you like your stay with us. Your positive comments are an encouragement to us and we feel so warm from your words. Thanks again, all of staff from Somerset Emerald City Suzhou are looking forward to seeing you soon.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Somerset Hotel Emerald City Suzhou

    • Somerset Emerald City is strategically located in the heart of the Suzhou New District (SND) – a state hi-tech industrial park with an extensive presence of Fortune 500 companies and multinational investments. It is situated on top of The Emerald City shopping mall, giving you instant access to a multitude of international fashion, dining and entertainment facilities. Nearby attractions include Hanshan Temple, Tiger Hill and the famous Suzhou Amusement Park, as well as UNESCO World Heritage classical Chinese gardens in the city. Designed to accommodate your every need, Somerset Emerald City offers a balanced lifestyle with a comfortable living space complemented by our extensive services and facilities. Our one and two-bedroom units are stylishly furnished with contemporary décor and modern fittings, including a fully-equipped kitchen, HiFi system and plasma television with cable and satellite channels. Doing business in Somerset Emerald City is easy and efficient. With wireless Internet (WiFi) access and additional business support services and facilities in the Business Centre, you will have complete business connectivity in the comfort of your own home. Our recreational residents’ programmes allow you to meet people and network within your community. Gymnasium facilities are also conveniently provided on-site for you to relax and recharge. It is an ideal way for utive singles and couples to experience the culture of Suzhou while living in the security and spacious comfort of a serviced residence.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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