Astor Hotel Tianjin
(4.5/5 by China National Tourism Administration)

Nearby: Tianjin Xiaobailou Commercial Street, Five Great Avenues, Xikai Church show on map

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Ranked #5 Hotel in Tianjin

Rated by 472 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Historic hotel, with charming rooms, good value, but definite service issues"Dec 15, 2017
  • "Wonderful historical place -- can be better!"Oct 18, 2017
  • "Old glory but excellently presented"Jul 11, 2017

Main Features

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Astor Hotel Tianjin


Room type # of guests in room  
Deluxe Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Grand Room

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Suite (Heritage Astor)

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Room (Heritage Grand)

1 King Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)

Room (Heritage)

1 King Bed, 1 Queen Bed or 2 Queen Beds

Sleeps 3 guests (up to 2 children)


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Over 472 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

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  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
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Phrase Book

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How to get to the hotel?


17.6 km (10.9 miles) drive (25 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Astor Hotel Tianjin

  • No.33 Taier Zhuang Road, Heping District, Tianjin, China
      • Tianjin Railway Station
      • Yingkou Street
      • Tianjin People's Stadium
      • Five Great Avenues
      • Xikai Church
      • Jingyuan
      • Quanyechang Shopping Mall (Heping road)
      • Tianjin Shenyangdao Antiquities Market
      • Isetan Department Store (SOHO)

Astor Hotel Tianjin


What's In the Hotel

    • Free WiFi
    • Free Self Parking
    • Parking (Limited Spaces)
    • show more
    • Offsite Parking - Reservations Required
    • Offsite Parking - Discounted Rates Available
    • RV, Bus, Truck Parking
    • Computer Station
    • Designated Smoking Areas
    • Porter & Bellhop
    • Lobby Television
    • Number of buildings/towers - 2
    • Number of meeting rooms - 7
    • Number of restaurants - 3
    • Total number of rooms - 152
    • Number of floors - 7
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Luggage Storage
    • 24-Hour Business Center
    • Meeting Room
    • Conference space size (meters) - 986
    • Conference space size (feet) - 10613
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Indoor Pool
    • 24-Hour Fitness Facilities
    • show more
    • Health Club
    • Steam Room
    • Spa Tub
    • Sauna
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Snack Bar
    • Coffee Shop
    • Coffee/Tea In Lobby
    • Terrace
    • Garden
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Separate Lounge Area
    • Separate Living Room
    • Connecting Rooms
    • Egyptian Cotton Sheets
    • Down Comforter
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Designer Toiletries
    • Bathrobes
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Extra Bed Available (Surcharge)
    • show more
    • Premium Bedding
    • Pillow Menu
    • Climate Control
    • Flat-Panel TV
    • HDTV
    • Satellite TV Service
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥193.20 ($30.22) for adults and ¥109.20 ($17.08) for children (approximately)
      • ¥550.00 ($86.04) per vehicle (roundtrip)
      • ¥299.00 ($46.78) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Astor Hotel Tianjin

  • Historic hotel, with charming rooms, good value, but definite service issues
    Aram K
    San Francisco, CA | Dec 15, 2017 | Trip type: Family

    Returning to Beijing, we opted to fly into Tianjin's airport and spend a night at The Astor Hotel prior to returning via high speed train (Beijing-Tianjin by high-speed train takes 35 minutes, with trains departing approx. every 10 minutes). Overall, we found the hotel to be charming and good value, although service could definitely improved and we would have preferred if the public spaces had been fully non-smoking. Had there not been an avoidable incident at checkout this, hotel would have easily earner their 5 stars.

    The Astor Hotel is located along the river front, with a modern tower in the front and the more historic wing overlooking a park in the rear. From the airport, it was an approx. 25 minute drive, with the railway station less than 10 minutes away by taxi. While there are some restaurants nearby, Wu Da Dao (the 5 Avenues) is a better choice for going out and is just 20 minutes walk or a short taxi ride away.

    We had booked two rooms using a Starwood Pro rate which included an upgrade, breakfast, and a 100 USD food and beverage credit. With reasonable nightly rates, we found the value to be excellent although at check-in, we had to proactively ask the receptionist to explain the benefits. As we would later find out at check-out, it seems hotel staff are not well trained in the benefits and would define food and beverage differently depending on who we spoke to.

    We had booked rooms in the historic wing and found them to be charming – four poster beds, high ceilings, modern amenities, and a well stocked bathroom. Our deluxe heritage room even featured a large deck overlooking the park which we would have loved to use had the weather been warmer. All in all we found the room and bed to be comfortable, although did find the box of condoms on display in the bathroom to both be tacky, indiscreet, and had they been used, exceptionally expensive! For a luxury hotel, I would have expected more tact.

    We opted to dine at the Chinese restaurant for dinner and found service to be attentive, food delicious, and the overall value for money excellent: for our group of four with several mains and appetizers, the total came out to just 80 USD.

    The hotel features a lovely lounge that exudes charm. When we visited in the evening, live music was on offer and we found staff to be helpful and attentive. The only oddity was when we requested a glass of wine to bring back to our room – staff had to verify this was fine with the manager and there was a general feeling that they were afraid their glass wear would go missing.

    Breakfast was served in their main dining room and was average. The selection and quality was fine, although it felt staff were somewhat unprepared for the guests and there was some confusion around who had placed the made-to-order soups. Compared with the other hotels we stayed in China, we would have liked the offerings to be a bit higher quality.

    Unfortunately check-out left a sour impression of the hotel.

    While the room charges were correct, it was only then did they mention to us that food and beverage did not mean alcoholic beverages. Having used this and similar benefits at other hotels, this was both surprising – especially as no restrictions were in the confirmation from Starwood nor was anything mentioned at check-in. Moreover, my wife who spoke with them in Chinese, found the agent to be condensing and accusatory which is completely unacceptable for a luxury hotel or even in the hospitality industry. In the end, after some back and forth, charges were corrected but unfortunately what would have been an exceptional stay was marred by a completely avoidable incident.

    While I appreciated the historic nature of the hotel, I doubt we will return to the Astor Hotel.

    The Astor Hotel... T, Director of rooms at The Astor Hotel, A Luxury Collection Hotel, responded to this review

    Greetings Aram K

    Firstly thank you very much for taking the time to share your comments on TripAdvisor which is appreciated. We are delighted about the nice words about our room and location. As you said, the historical wing and rooms are one of our unique features which are appreciated by our guests. Alike, Astor Hotel has very strategic location with easy access to most major place in town.

    However, it is regrettable to hear that for service that have given you a less than satisfactory impression, Please accept our apologies and also please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours.

    Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.

    Yours Sincerely

  • Wonderful historical place -- can be better!
    myst_haidian
    Beijing, China | Oct 18, 2017 | Trip type: Couples

    Countless great people who shaped the history of China stayed here and now it is beautifully restored. I can not say enough how I loved the building's design and feel. Sitting in the bar and overlooking the Victoria Park literally transfer you back into the 1900's.
    Sadly, the service from the hotel, while warm and helpful, is still average at best, compared to the glory of the building and class of the hotel itself. The room at the old building also needs some facilities upgrade especially the bathroom -- not much a complaint of the hardware itself, but more of the maintenance and service.
    So sadly while it's my favourite in Tianjin, I can't give all five-star rating for it. I think it missed a great opportunity to become the rival of Peace Hotel, another great hotel with equally rich history. It could have become so much more!

    The Astor Hotel... T, director of rooms at The Astor Hotel, A Luxury Collection Hotel, responded to this review

    Dear yongningma

    Thank you very much for taking the time to share your constructive comments on TripAdvisor which is appreciated.

    With regrets to hear that your experience some short comings which do not reflect our service standards. I have personally shared your feedback with my concerned team members for improvement.

    Once again thank you for sharing your observations and we look forward to welcoming you back in the not too distant future to show that we can do better.

    Yours sincerely.

    With kindest regards,

  • Old glory but excellently presented
    Peter D
    shanghai, China | Jul 11, 2017 | Trip type: Business

    The old glory of some of the European hotels shines through in this well located hotel. The rooms are very spacious with a master bedroom, seperarte bathroom with shower and tub and a littel "anti-sala" with a walk in closet.
    The beds are excellent, the TV program is up to par with what you can have as entertainment in China and the breaksfast was nice. A larger variety could be served but it was well worth the stay. I did not particularly liked the served coffee so I asked for a freshly brewed one which I got without any problem.
    Room service was simple and solid but the wines are not listed on the room service menu. The portion of what I ordered was also on the small side,

    The Astor Hotel... T, 房务总监 at The Astor Hotel, A Luxury Collection Hotel, responded to this review

    Dear Mr. Peter,

    Greetings from Tianjin!

    Thank you for staying with us and for you valuable feedback!
    It is wonderful to hear that you enjoyed our service and spacious rooms.
    As you said, Astor hotel is full of history and stories and it is the only hotel which has its own museum to tell the story of its illustrious history.
    Thanks for your comments on breakfast, actually we are implementing a number of new signature items to the buffet to ensure our guests' expectations are met.

    We look forward to your next stay in our hotel to go ahead your journey to 1800s.

    Best Regards,

    Michelle Guo

    Executive Assistant Manager

  • Superb Hotel, but breakfast could be better
    PresPJ
    Beijing, China | Jul 1, 2017 | Trip type: Solo travel

    I stayed her for two nights because I was in town for the AmCham golf tournament.

    The staff were extremely friendly and helpful. The location is perfect. It's a beautiful property and has a museum in it. Unfortunately my time did not permit me to see the museum.

    The rooms are HUGE, with a massive bathroom with tub, hallway, and walk in closet.

    Bed was perfect and had a great sleep.


    Only things I would say that could be improved:

    1) better toilet paper

    2) the breakfast

    (If your breakfast is not included in the room, make sure you check it out before paying. It was a lot more Chinese food than I personally would have liked. The cheese, bacon, and hash browns were excellent however. As was the fresh squeezed juice. But again I would say 70% was Chinese dishes which for me I personally avoid for breakfast! Again this hotel caters more towards Chinese clients so it's understandable)

    Overall: worth going for business or pleasure!

    The Astor Hotel... T, Front Office Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

    Dear PresPJ,

    Greetings from Tianjin!

    Firstly thank you very much for taking the time to share your comments on TripAdvisor which is appreciated. We are delighted about the nice words about your marvelous stay and praise our services, room and location. As you said, the historical wing and rooms are one of our unique features which are appreciated by our guests. Alike, Astor Hotel has very strategic location with easy access to most major place in town.

    However, it is regrettable to hear that for toilet paper and breakfast items that have given you a less than satisfactory impression and meanwhile thank you very much for your kindly understanding about the breakfast. We are currently reviewing the items offered to guests we are preparing to implement greater variety to the buffet to ensure that our guest’s expectations are met.

    Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.

    Yours Sincerely

    Michelle Guo

  • Lovely Stay
    Alexa D
    Charlotte, North Carolina, United States | Jun 1, 2017 | Trip type: Couples

    The service here was the best we've had in China. It feels very much like a 5 star hotel and the history of the hotel was super cool. Definitely go to the museum on the first day so you know just how special it is :)

    The old wing is impressive and truly a unique experience. One that I am grateful to have had. Note: I am very sensitive to smells and I found our room in the old wing had a moldy/mildew smell to it. My husband did not notice the mildew smell and was totally fine- so don't let that turn you away because maybe it only bothers people with sensitivities to smells. The hotel was very accommodating and gave us a room in the new wing and we were both very happy with it as well.

    Also, make sure to use the hotel bikes, free of charge to explore. Tianjin is a great place to explore via bike.

    I am so happy for our experience!

    The Astor Hotel... T, Front Office Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

    Dear Alexa D,

    Greetings!
    Thank you very much for taking the time to share your comments on TripAdvisor which is appreciated. We are delighted about the nice words about your marvelous stay and praise our services, Caring for Guests is our service mantra. The historical wing and rooms are one of our unique features which are appreciated by our guests.
    Once again thank you for sharing your observations and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.

    Yours Sincerely

    Michelle Guo

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Astor Hotel Tianjin

    • The Astor Hotel, a Luxury Collection Hotel, Tianjin, a central feature of the regeneration of Tianjin’s historic centre, the heritage gem evokes the romance of a bygone era with all the contemporary luxuries of a world-class hotel. The Hotel overlooks the Hai River in the heart of the Heping financial district.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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