Kempinski Hotel Xiamen
(4.5/5 by China National Tourism Administration)

Nearby: Tasty Life, Coffee Street, Xiamen Railway Station, Yuyuan Garden show on map

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Ranked #14 Hotel in Xiamen

Rated by 208 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Very Good Hotel, soon in need of upgrade"May 13, 2019
  • "Something needs to review"May 5, 2019
  • "Good accommodation"Apr 29, 2019

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Kempinski Hotel Xiamen


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Single Beds

Sleeps 2 guests (up to 1 child)

Grand Deluxe

1 King Bed or 2 Single Beds

Sleeps 2 guests (up to 1 child)

Executive Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests

Grand Deluxe Suite

1 King Bed

Sleeps 2 guests


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Over 208 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


12.5 km (7.7 miles) drive (21 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Kempinski Hotel Xiamen

  • No.98 Hubin Middle Road, Siming District, Xiamen, China
      • Xiamen Shuzhuang Garden
      • Yuyuan Garden
      • Tasty Life
      • Coffee Street

Kempinski Hotel Xiamen


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Number of meeting rooms - 6
    • show more
    • Number of restaurants - 4
    • Number of floors - 24
    • Total number of rooms - 460
    • Number of buildings/towers - 1
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • show more
    • Business Center
    • Frontdesk Service (Limited Hours)
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Sauna
    • Bar & Lounge
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Extra Bed Available
    • In-Room Safe
    • Minibar
    • Free Local Calls
    • Desk
    • Free Internet Access
    • Free WiFi
    • Phone
    • Flat-Panel TV

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥138.00 ($21.59) for adults and ¥97.00 ($15.17) for children (approximately)
      • ¥300.00 ($46.93) per vehicle (roundtrip)
      • ¥350.00 ($54.75) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Kempinski Hotel Xiamen

  • Very Good Hotel, soon in need of upgrade
    Subsea111
    May 13, 2019 | Trip type: Business

    Have Kempinski Black Card, so it is my hotel brand of choice for Business. Xiamen Kempinski has all the basic high standards expected of Kempinski chain, cleanliness, service, F&B etc. However, the property is showing its age a bit. The fitness center is meager (although pool is good), carpet and interiors are needing upgrade. Room amenities such as bedside electrical outlets, temp control etc, showing standards from 8-10 years ago. Overall, still Kempinski, but time to spend money to raise the standards.

    Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

    Dear Valued Guest:

    It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated.

    May I take this opportunity to apologize that we have not met your expectation during this time you stayed with us. And continuously improve our hotel facilities/equipments is our mission all the time.

    Once again I thank you for choosing Kempinski Xiamen during your recent visit and for your valued comments.

    With my best personal regards

    Nick Eeles
    General Manager

  • Something needs to review
    WongManKong
    Hong Kong, China | May 5, 2019 | Trip type: Friends getaway

    We checked in on 04May and we were staying in room 1509. The room was clean and spacious, bathroom is huge and with all that we need. View from the room is great and both the bed and the pillow can guarantee you a good sleep.

    While waiting for our friends to pick us up, we went down to the Chinese restaurant to have dim sum buffet at around 1pm, we easked for two different types of Chinese tea and a pot of hot water. The waiter seemed to have problem with that with his hesitation. The explanation was that we are not suppose to have 3 tea pots on the table at the same time even there were 8 of us. Problem solved after referring to someone behind the scene.

    We were then given an order sheet for the good. First round was done at around 1:30pm and we found some of the dishes we ordered did not arrive on the table. We chased with the waiter and waitress and by 1:40pm, we ordered the second round. Instead of having a new order sheet for the second round, we were told to write it on the original order sheet which we used for the first round and indicate the new orders with a different marking (not using circles any more). I don't know what is the reason behind but it was really confusing.

    We sent in our second order sheet at around 13:45pm and at around 14:00pm before we have all the foods that we ordered on the table, we were asked if we have any last orders as the kitchen is about to close. We then asked the waitress to crosscheck the order sheet for the missing items and chase up with the kitchen, the waitress came back to us and said the the cook had already left the kitchen and only the desserts that we ordered can be available. I really don't know what to say with such a reply.

    Honestly, the dim sum they served are with good taste. But the mechanism for ordering food and the response from the staffs in terms of customer service and customer satisfaction do require an in-depth review so badly.

    Despite of the poor experience with the Chinese restaurant, the breakfast was a great one. Lots of choices on food and with good quality. The dinning room is approximately decorated and the presentation of foods do earn some credits.

    Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

    Dear Valued Guest,

    It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated.

    May I take this opportunity to apologise for the inconveniences you encountered during your stay about the problem in the Chinese restaurant. It is through such constructive feedback that we are able to continuously improve our hotel's service quality.

    We shall address all the points you mentioned appropriately and I sincerely trust you will allow us the opportunity to welcome you back to Kempinski Xiamen during which time you may experience the standard of all aspects commensurate with Kempinski.

    Once again I thank you for choosing Kempinski Xiamen during your recent visit and for your valued comments.

    With my best personal regards,

    Nick Eeles
    General Manager

  • Good accommodation
    michaelh242
    Kiawah Island, South Carolina | Apr 29, 2019 | Trip type: Business

    First time in this, slightly aging but very nice hotel with nice rooms, very nice and huge breakfast with a lot of choices and a nice Paulaner Bier Hall. Even the wine selection in the bar is not bad. Friendly staff with some OK English capabilities. Nothing wring here ...

    Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

    Dear Valued Guest:

    It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments. In the meantime, I am glad to hear that you enjoy your stay with us.

    Once again I thank you for choosing Kempinski Xiamen during your recent visit and for your valued comments.

    With my best personal regards

    Nick Eeles
    General Manager

  • Service could have been better
    Biglobb
    Tauranga, New Zealand | Apr 26, 2019 | Trip type: Business

    A very large hotel in Xiamen. Rooms were very spacious and some great views (I think I was on the 23rd floor). Bed comfortable but the room was too warm and could not adjust the air conditioning.

    The bathroom was finished nicely but the shower did not drain well so water ended up in the main bathroom area.

    I used the business lounge for breakfast and evening drinks. The buffet food was substantial and good quality. There were not a great selection of drinks but enough to keep us happy! Service could have been more attentive.

    The gym had brand new equipment and good quality, however was way too hot in there and no obvious place to turn on the air conditioning.

    The hotel is impressive with its size, but it lacks the service and could do with some care and attention in some areas.

  • Airy room, supremely comfortable bed!
    Sziv
    Hong Kong | Apr 26, 2019 | Trip type: Couples

    We were so glad we booked this hotel. The room was big but intimate and luxurious, in a clubby, darkwood way. The temperature of the room was pitched perfectly, the aircon was silent and the bed was one of the most comfortable I've slept in (and I stay in a lot of hotels!).

    The buffet breakfast was great... lots of fruit, pastries, western standards and local specialities like congee and dim sum. Its priced high, though.

    Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

    Dear Valued Guest:

    It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us, I truly appreciate for your kind compliments for our facilities and breakfast.

    Once again, thanks so much for your kind comments, we sincerely look forward to welcoming you back once again upon your next visit to Xiamen.

    Best regards,

    Nick Eeles
    General Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Kempinski Hotel Xiamen

    • Providing remarkable European hospitality in concert with Chinese traditions, and with its imposing architecture, the Kempinski Hotel Xiamen is positioned to be Xiamen’s leading luxury hotel. Let us be your host while you explore Xiamen renowned as one of China’s most livable cities.

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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