Mercure Hotel on Renmin Square Xian
(4/5 by China National Tourism Administration)

Nearby: Xi'an Bell Tower, Muslim market, Xi'an Mosque, Shaanxi Youth Folk Arts Club show on map

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Ranked #8 Hotel in Xian

Rated by 988 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "First class"Sep 9, 2018
  • "Beware of room deposit"Jul 4, 2018
  • "Beware of room deposit"Jul 4, 2018

Main Features

  • Breakfast

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center


No booking fees. Best price guaranteed Availability at Mercure Hotel on Renmin Square Xian


Room type # of guests in room  
Standard Double Room

1 Double Bed

Sleeps 2 guests

Deluxe Twin Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)


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Over 988 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
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Phrasebook
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  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

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Phrase Book

Find Your Way with Ease

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  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

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  • Cultivate better business relations through advice on appropriate behavior
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How to get to the hotel?


36.3 km (22.5 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Mercure Hotel on Renmin Square Xian

  • No.319 Dongxin Street, Xian, China
      • Xian Railway Station
      • Beidajie
      • Shaanxi Youth Folk Arts Club
      • Xi'an City Wall
      • Muslim Quarter
      • Ancient Wall of South Gate of Yan'an
      • Muslim market

Mercure Hotel on Renmin Square Xian


What's In the Hotel

    • WiFi (Surcharge)
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 2
    • Number of buildings/towers - 1
    • Total number of rooms - 103
    • Number of floors - 4
    • Concierge Services
    • Laundry Facilities
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 334
    • Conference space size (feet) - 3595
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • Tours/Ticket Assistance
    • Express Check-in
    • Express Check-out
    • Sauna
    • Spa
    • Hair Salon
    • Billiards Tale
    • Game Room
    • Bar & Lounge
    • Garden
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Minibar
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Highspeed Internet (Surcharge)
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Designer Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Flat-Panel TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
      • ¥75.00 ($11.73) per person (approximately)
      • ¥50.00 ($7.82) for 24 hours (rates may vary)
      • ¥50.00 ($7.82) for 24 hours (rates may vary)
      • ¥518.00 ($81.04) per vehicle (one way)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Mercure Hotel on Renmin Square Xian

  • First class
    RomaPHILE33
    Sydney, Australia | Sep 9, 2018 | Trip type: Couples

    This hotel is a traditional heritage building located in Xi’an. It is in a campus of hotels owned by the Accor group.

    Our room was clean, large and well furnished with a king-size bed, lounge (sofa) and writing desk. Room facilities included a safe and a night light. A good range of television channels including HBO.

    Excellent bathroom facilities with a walk in shower and a bathtub.

    Good wifi connection in the room and throughout the hotel.

    Breakfast is exceptional. A wide range of oriental and western dishes. Eggs cooked to order and Chinese noodle soup also cooked to order. Staff provide excellent service and make specialty coffees like cappuccino.

    Sleep quality is excellent. The bed was very comfortable and the room was very quiet.

    Staff were very friendly and attentive. There is a turn down service in the evening.

    Access to the gym and swimming pool at the Sofitel nearby is available. The gym has quite good facilities for a hotel gym.

  • Beware of room deposit
    Chitto61
    Bellingen, Australia | Jul 4, 2018 | Trip type: Solo travel

    I arrived to check in and through changes to my schedule I had a booking for 4 nights, then 2 nights and finally a single night. The staff had problems understanding I would be staying there for 7 nights and initially insisted on my checking out after my 4 night booking.
    Eventually got them to agree I could stay in the one room for the 7 nights.
    They also insisted my bookings had no breakfast included so I had to provide my own paperwork to show that breakfast was included on the 2 night booking.
    No information was given on where breakfast was provided which was annoying as it is in the Sofitel Hotel next door.
    The room deposit they hold on your credit card is 2000CNY, which considering my room cost me 1400CNY for 4 nights I think is over the top. Compared to other hotels I stayed in in China where I was charged a 500CNY holding deposit I think that this is very expensive.
    My key however worked for 4 nights, I then had to return to reception to get it sorted after which it worked for 2 nights before I had to go to reception again to get the key sorted for the last night.
    The lobby had a fair number of mosquitoes in it and to my disappointment so did my room.
    The room itself was very nice.

    SofitelXian, Guest Experience Manager at Mercure Xian on Renmin Square, responded to this review

    Dear Chitto61,

    Thank you for choosing Mercure on Renmin Square Xian and providing us with the gift of feedback.

    We are terribly sorry for all the inconvenience caused by our staff. I totally understand how frustrating it was and please accept our sincere apology. We will definitely continue and enhance our efforts in the new hires' training.

    At the same time, we also apologize for the mosquito issue. We will continue our efforts and increase the frequency in mosquito eradication.

    Once again, thank you for your comments, and our efforts in striving for excellent guest experience will never stop.

    Yours sincerely,
    Ivy Wang
    Guest Experience Manager

  • Beware of room deposit
    Chitto61
    Bellingen, Australia | Jul 4, 2018 | Trip type: Solo travel

    I arrived to check in and through changes to my schedule I had a booking for 4 nights, then 2 nights and finally a single night. The staff had problems understanding I would be staying there for 7 nights and initially insisted on my checking out after my 4 night booking.
    Eventually got them to agree I could stay in the one room for the 7 nights.
    They also insisted my bookings had no breakfast included so I had to provide my own paperwork to show that breakfast was included on the 2 night booking.
    No information was given on where breakfast was provided which was annoying as it is in the Sofitel Hotel next door.
    The room deposit they hold on your credit card is 2000CNY, which considering my room cost me 1400CNY for 4 nights I think is over the top. Compared to other hotels I stayed in in China where I was charged a 500CNY holding deposit I think that this is very expensive.
    My key however worked for 4 nights, I then had to return to reception to get it sorted after which it worked for 2 nights before I had to go to reception again to get the key sorted for the last night.
    The lobby had a fair number of mosquitoes in it and to my disappointment so did my room.
    The room itself was very nice.

  • Comfortable & Affordable Accomodation
    martinhE931VN
    Hallett Cove Sa | Jul 2, 2018 | Trip type: Couples

    Hotel is located within Renmin Square with superior more expensive hotels around it. The hotel does not have many facilities itself but for several nights it is perfect & very affordable. Staff are excellent & we found the location worked well. A short walk to restaurants, shops etc. Would stay again.

    SofitelXian, Guest Experience Manager at Mercure Xian on Renmin Square, responded to this review

    Dear martinhE931VN

    Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us.

    It gives us great pleasure to know that you've enjoyed your recent stay with us.

    Xi'an Renmin Square is a complex that houses four Accor Hotels, and Mercure guests may enjoy breakfast and other facilities, such as pool and gym etc, in nearby Sofitel which is only 2-3 minutes away by walking. Your recognition on our staff also motivates us greatly to do it even better. Thank you.

    Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future.

    Yours sincerely,
    Ivy Wang
    Guest Experience Manager

  • A good hotel
    Mike P
    Congleton, United Kingdom | Jun 20, 2018 | Trip type: Couples

    Hotel is located in an area alongside a Sofitel and Grand Mercure. This hotel has no facilities of its own. No bar, no restaurant. Breakfast is at the Sofitel. Breakfast is very good at about £15. You can also use the indoor pool at the Sofitel. The standard room was new, large enough and in good condition. In fact, there is no need to stay at the Sofitel - this place is perfectly fine. We had a small issue with our room on arrival and the Manager couldn't do enough for us as compensation. The location is quite good - but its in a business district - so its about 20 minutes walk to down town Xian for a choice of restaurants. If you need a change from Chinese food there is an Italian restaurant called The Cyclist about 5 minutes walk. There is a small convenience store about 5 minutes away. Near metro station about 10 mins away. The long distance railway station about 30 minutes in a taxi which will cost you about £5. You can walk to the old railway / bus station (just outside the city walls) where you can catch a bus to the Terracotta Warrior - the fare is about £0.70!

    SofitelXian, Guest Experience Manager at Mercure Xian on Renmin Square, responded to this review

    Dear CocktailMike

    Thank you for choosing Mercure Xian on Renmin Square and taking the time to share your experience with us.

    Glad to know that you've enjoyed your recent stay with us. As what you've shared, guests stay in Mercure will enjoy breakfast and other hotel facilities such as pool, gym, bar etc. in Sofitel which is just one or two minutes away by walking.

    Besides, there are several dining choices inside the complex, such as ADD restaurant Azur, Authentic Italian restaurant Dolce Vita, and award-winning Chinese restaurant Le Chinois. Our Japanese restaurant KOI will also be opened shortly.

    Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future.

    Yours sincerely,
    Ivy Wang
    Guest Experience Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Mercure Hotel on Renmin Square Xian

    • The Mercure on Renmin Square Xian is a comfortable, elegantly appointed hotel, featuring 113 rooms, as well as dining and meeting facilities. Located in the grounds of Renmin Square, in the heart of the commercial and government district, the hotel is minutes away from the major shopping centres and cultural sites and is ideal for all travellers.

    • Mercure On Renmin Square Xian Hotel Xi`An
    • Mercure Xi'An On Renmin Square China/Shaanxi
    • Mercure Hotel Xi An
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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