Shangri-La Hotel Xian
(4.5/5 by China National Tourism Administration)

Nearby: Xi'an Museum, Guangren Temple, Xi'an Mosque show on map

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Last booking: 17 hours ago

Ranked #10 Hotel in Xian

Rated by 1,092 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Will be back"Jun 27, 2018
  • "Nice Hotel in Xian"Jun 21, 2018
  • "Nice Hotel in Xian"Jun 21, 2018

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Shangri-La Hotel Xian


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Horizon Club

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Executive Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Suite

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 1,092 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.7 km (24.6 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Xian

  • No.38b Keji Road, Xian, China

Shangri-La Hotel Xian


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of meeting rooms - 11
    • Number of buildings/towers - 1
    • Total number of rooms - 393
    • Number of floors - 20
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Childcare (Surcharge)
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 2800
    • Conference space size (feet) - 30139
    • Meeting Room
    • Conference Center
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Express Check-out
    • Express Check-in
    • Free Area Shuttle
    • Kids' club (Surcharge)
    • Kids' club (Surcharge)
    • Sauna
    • Spa
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Coffee/Tea In Lobby
    • Barbecue Grill
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Down Comforter
    • Crib
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Designer Toiletries
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Premium Bedding
    • show more
    • Pillow Menu
    • HDTV
    • LCD TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥198.00 ($30.98) per person (approximately)
      • ¥499.00 ($78.06) per vehicle (one way)
      • ¥350.00 ($54.75) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Shangri-La Hotel Xian

  • Will be back
    ronheng
    Singapore, Singapore | Jun 27, 2018 | Trip type: Business

    Nice hotel with good location and staff that is always ready to offer help.
    Room is clean and comfortable with great choices of food for breakfast.
    Plenty of places for food inside and around the hotel.
    Convenient shop is also nearby.

  • Nice Hotel in Xian
    BorneoGeorge
    Kota Kinabalu, Malaysia | Jun 21, 2018

    I stayed here overnight on transit by train to Luoyang. I enjoyed the Chinese restaurant which had varieties of Chinese dishes from different provinces, so if you can't take spicy food, there is still plentiful of choices in the menu.

    The staff are very friendly and helpful with good command of English.

    I arranged through hotel concierge a private tour to visit the Terracotta Warrior site and drop off at the train station.
    It was well organised with a private guide who was very knowledgable and spoke English well.

    As the overnight stay was too short, I will plan for return trip in future.

  • Nice Hotel in Xian
    BorneoGeorge
    Kota Kinabalu, Malaysia | Jun 21, 2018

    I stayed here overnight on transit by train to Luoyang. I enjoyed the Chinese restaurant which had varieties of Chinese dishes from different provinces, so if you can't take spicy food, there is still plentiful of choices in the menu.

    The staff are very friendly and helpful with good command of English.

    I arranged through hotel concierge a private tour to visit the Terracotta Warrior site and drop off at the train station.
    It was well organised with a private guide who was very knowledgable and spoke English well.

    As the overnight stay was too short, I will plan for return trip in future.

    ShangriLaXianMgmt, General Manager at Shangri-La Hotel,Xian, responded to this review

    Dear BorneoGeorge,

    Thank you for taking the time to share your unusual experience at our hotel. We are delighted to read about that our service having impressed you. The friendly staffs are the most important treasure for the hotel. The entire management team was proud of them whom exactly demonstrate our service philosophy that Shangri-La Hospitality from a caring family.
    We are here looking forward to welcoming you back with us should your travels take you back to Xi’an.

    Last but not the least, I would like take this opportunity to wish you and family stay healthy, happiness and everything goes well.

    With my best regards,

    Markus Christ
    General Manager

  • Lovely chain hotel
    tourist22903
    Charlottesville, Virginia | Jun 20, 2018 | Trip type: Couples

    We had a very nice room with a broad view over the gray city. In the day-time it looked like dystopia with hazy sky, gray buildings, lots of construction everywhere, but at night, the lights all perked up. Though not as bright as other cities in Mainland China or Hong Kong, it was a bit of a light show which was certainly more cheerful.
    We had access to the executive lounge which was very nice and served a light complimentary dinner they called a happy hour. We had expedited check in with our rooms in a separate lobby with juice, sofas, etc. while we waited briefly. The whole stay was very pleasant.

    ShangriLaXianMgmt, General Manager at Shangri-La Hotel,Xian, responded to this review

    Dear tourist22903,

    Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to read about that our products having impressed you. We do pride ourselves on exceeding our guest’s expectations through exceptional customer service and I am sincerely pleased that we achieved this goal during your stay with us. My team and I at Shangri-La Hotel, Xi'an look forward to welcome you back again!

    Best regards,
    Markus Christ
    General Manager

  • Generally good but some service issues
    FioTravels
    China | Jun 20, 2018 | Trip type: Business

    The hotel is located in a new district of Xi'an so don't expect any views of the city walls, but it's nicely designed and attractive. Rooms are spacious and comfortable. This was my second stay, and I would stay there again. Check-in was slow. Room service seemed surprised that I actually wanted to order food, and proved incapable of taking an order over the phone (they eventually sent someone to my room to take the order). They told me that they only had one of the 6 wines-by-the-glass on their menu. (When pressed they came up with three.) The food took a very long time to arrive, and they gave no warning that this would be the case. The breakfast buffet was one of the better hotel breakfasts I've had in China.

    ShangriLaXianMgmt, General Manager at Shangri-La Hotel,Xian, responded to this review

    Dear FioTravels,

    Thank you for choosing the Shangri-La Hotel for your recent visit to Xian. I would also like to thank you for taking the time to provide us with your valuable feedback.

    Great to learn that you enjoyed the buffet breakfast during your stay. In the meantime, your comment has been well noted and we are working on the aspects that you have mentioned to improve our product.
    It is important that we do receive feedback from dedicated customers such as yourself.

    Again, thank you for your comments and we do hope you will stay with us again in the near future.

    Best regards,
    Markus Christ
    General Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Shangri-La Hotel Xian

    • Situated in the Gaoxin High-Tech Development Zone, Xian’s fast-rising central business district, Shangri-La Hotel, Xian brings modern luxury and legendary Shangri-La hospitality to China’s ancient capital. The hotel is just a 30-minute drive from Xian International Airport, and is within easy reach of many top tourist attractions, including the Terracotta Warriors Museum and Ming City Wall.
      The hotel’s 393 guestrooms and suites set a new standard for deluxe accommodation in Xian. Floor to-ceiling windows offer picturesque views of the city and the hotel’s landscaped gardens. Each room’s contemporary design includes complimentary wired or wireless broadband Internet access, ensuring that guests stay connected around the clock. The 57-square-metre Premier Rooms are the largest hotel rooms in Xian.
      Shangri-La Hotel, Xian offers four trendsetting designer restaurants and features luxurious spa and a 24-hour fully equipped health club with heated pool, it is the perfect place to soothe mind, body and soul.

    • Shangri La Hotel Xian
    • Shangri La Hotel Xi An
    • Shangri-La Hotel China/Shaanxi
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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