Shangri-La Hotel Xian
(4.5/5 by China National Tourism Administration)

Nearby: Xi'an Museum, Guangren Temple, Xi'an Mosque show on map

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Last booking: 31 hours ago

Ranked #10 Hotel in Xian

Rated by 1,092 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Horizon Club @ Shangri-La"Sep 19, 2018
  • "THE SCOTTISH GLOBETROTTERS"Sep 16, 2018
  • "Horizon Lounge"Sep 14, 2018

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Business Center

  • Restaurant

  • Pool


No booking fees. Best price guaranteed Availability at Shangri-La Hotel Xian


Room type # of guests in room  
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Horizon Club

1 King Bed or 2 Twin Beds

Sleeps 3 guests (up to 2 children)

Executive Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Premier Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Deluxe Suite

1 King Bed

Sleeps 3 guests (up to 2 children)


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Over 1,092 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!



Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.7 km (24.6 miles) drive (41 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Shangri-La Hotel Xian

  • No.38b Keji Road, Xian, China

Shangri-La Hotel Xian


What's In the Hotel

    • Free WiFi
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 4
    • Number of meeting rooms - 11
    • Number of buildings/towers - 1
    • Total number of rooms - 393
    • Number of floors - 20
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Childcare (Surcharge)
    • Luggage Storage
    • Business Center
    • Conference space size (meters) - 2800
    • Conference space size (feet) - 30139
    • Meeting Room
    • Conference Center
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Express Check-out
    • Express Check-in
    • Free Area Shuttle
    • Kids' club (Surcharge)
    • Kids' club (Surcharge)
    • Sauna
    • Spa
    • Hair Salon
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee Shop
    • Coffee/Tea In Lobby
    • Barbecue Grill
    • Garden
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Down Comforter
    • Crib
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Designer Toiletries
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Premium Bedding
    • show more
    • Pillow Menu
    • HDTV
    • LCD TV
    • Satellite TV Service
    • Refrigerator
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Children are welcome
    Cribs (infant beds) are available
      • ¥198.00 ($30.98) per person (approximately)
      • ¥499.00 ($78.06) per vehicle (one way)
      • ¥350.00 ($54.75) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Shangri-La Hotel Xian

  • Horizon Club @ Shangri-La
    Ajittotre24
    Mumbai, India | Sep 19, 2018 | Trip type: Business

    Shangri-la is one of best place to settle for business as well as personal stay. VIVIAN & EMMA ARE VERY NICE. Always take care of us all the time. I suggest to have live music performance for the entertainment of the guests.

    JaneS4931, Public Relations Manager at Shangri-La Hotel, Xian, responded to this review

    Dear Ajittotre24,

    Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We value your opinion and be pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future.



    Your Sincerely,
    Jane Sun
    Communications Manager

  • THE SCOTTISH GLOBETROTTERS
    ian f
    Dundee, United Kingdom | Sep 16, 2018

    We have used Shangri-La Hotels on many occasions before this stay. We stayed for 2 nights stopover to see the Warriors. Our room was good sized with a very large bed which was extremely comfortable. The staff were all very attentive and looked after us very well. Good selection on offer at the breakfast buffet. If I was returning to Xian I probably would stay here again.

    JaneS4931, Public Relations Manager at Shangri-La Hotel, Xian, responded to this review

    Dear guest,

    Sincere thanks for your valuable and much positive comments. I will share your words with our Team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. Thank you for taking your valuable time to share your experience. We hope to welcome you back soon to Shangri-La home in the near future.



    Your Sincerely,
    Jane Sun
    Communications Manager

  • Horizon Lounge
    shun821
    Singapore, Singapore | Sep 14, 2018 | Trip type: Business

    To all the staff of Horizon Lounge (Sherry, Elsa, Jason, Scarlett)

    You guys did a great job in managing the lounge serving all our needs. Attentiveness and also cheerful. Thank you for the excellent service rendered be it during Breakfast or HappyHour!

    JaneS4931, Public Relations Manager at Shangri-La Hotel, Xian, responded to this review

    Dear shun821,

    Sincere thanks for your valuable and much positive comments. We are happy to know that our staff provide the good service for you. I will share your words with our Team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. Thank you for taking your valuable time to share your experience.



    Your Sincerely,
    Jane Sun
    Communications Manager

  • Horizon Lounge
    shun821
    Singapore, Singapore | Sep 14, 2018 | Trip type: Business

    To all the staff of Horizon Lounge (Sherry, Elsa, Jason, Scarlett)

    You guys did a great job in managing the lounge serving all our needs. Attentiveness and also cheerful. Thank you for the excellent service rendered be it during Breakfast or HappyHour!

  • 1st time there, but a bit disappointed
    Mackean
    Singapore | Sep 12, 2018 | Trip type: Business

    Stay in this hotel because of my business associate book me for a 6 night stay ( 6-12th Sept) . The hotel is located in a new area of Xi'an . Rooms are spacious and comfortable although for me its a bit dated( due to the colour of the furniture). I a bit disappointed in term of the services. Let me quote 2 case here

    1) I'm a golden circle member and for this trip I forgotten to bring my card with me and also I do not have a mobile app. I have given the check in staff my email address for them to check and I was told that I need to call up some external number for verification. So I'm not sure about is there mis-handling of process at Xi'an Shangri-La ?

    2) As my stay spread over the weekend , there is a company event held and the hotel become very noisy especially in the lobby and also at the room alley ( at least where my room is situated :15th floor) . During breakfast( on a Sunday-9th Sept 8am), there is practically no seat available at Yi cafe . I need to come back later for my breakfast. While it perfectly fine for Shangri-la to have such events, but would it be better that the company can be held in a certain area in the hotel ( like conference room ) so that to it wont cause trouble for other guest in the hotel ?

    I will be going back to Xi'an in another weeks time, and I will be staying in Shangri-La again. Hope that I will be feeding back a better response in my next review

    JaneS4931, Public Relations Manager at Shangri-La Hotel, Xian, responded to this review

    Dear Mackean,

    Sincere thanks for your valuable comments. I apologize for our service not being able to meet with your expectations. Regards of the issue you mentioned i already record and will share with our management team and related departments. So it can help us to make progress moving forward. This is my email: Jane.sunh@shangri-la.com, Please let me know before your next stay and hope to meet your requirements. Thank you again for taking your valuable time to share your experience. I look forward to welcoming you back in the near future.


    Your Sincerely,
    Jane Sun
    Communications Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Shangri-La Hotel Xian

    • Situated in the Gaoxin High-Tech Development Zone, Xian’s fast-rising central business district, Shangri-La Hotel, Xian brings modern luxury and legendary Shangri-La hospitality to China’s ancient capital. The hotel is just a 30-minute drive from Xian International Airport, and is within easy reach of many top tourist attractions, including the Terracotta Warriors Museum and Ming City Wall.
      The hotel’s 393 guestrooms and suites set a new standard for deluxe accommodation in Xian. Floor to-ceiling windows offer picturesque views of the city and the hotel’s landscaped gardens. Each room’s contemporary design includes complimentary wired or wireless broadband Internet access, ensuring that guests stay connected around the clock. The 57-square-metre Premier Rooms are the largest hotel rooms in Xian.
      Shangri-La Hotel, Xian offers four trendsetting designer restaurants and features luxurious spa and a 24-hour fully equipped health club with heated pool, it is the perfect place to soothe mind, body and soul.

    • Shangri La Hotel Xian
    • Shangri La Hotel Xi An
    • Shangri-La Hotel China/Shaanxi
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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